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> Reviews of GoCo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if GoCo is a good fit for you!

Source: https://www.softwareadvice.com/hr/goco-profile/reviews

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GoCo Reviews

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[Overview](https://www.softwareadvice.com/hr/goco-profile/)

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# GoCo Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(74)

4

(29)

3

(6)

2

(4)

1

(3)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.4

Value for money

4.4

Functionality

4.2

* * *

### Pros

"Dashboards made payroll seamless, and compliance easier to monitor."

"There wasn't much of a learning curve because it is a pretty intuitive software"

"They seem to get more responsive as their renewal comes up, and all of a sudden they want our feedback."

### Cons

"We're still dealing with payroll tax issues that they created during the onboarding process- and they're blaming Gusto- and Gusto is blaming GoCo. When seeking support online their responses are usually a link to a page on their help site."

"Instead of being transparent about the process it’s been nothing but platitudes and canned responses like “thanks for your patience”"

"It’s been six weeks and we haven’t been able to pay the \[sensitive content hidden\] because they don’t understand how to fix an issue they created with S Corp. tax benefits."

* * *

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GoCo Reviews, Pros and Cons - 2026 Software Advice