I would use and recommend this software to other HRs.

The software itself is very straightforward and easy to use. What I like the most about GoCo is its' customer service. Extremely helpful, friendly, and fast. Highly recommended.

I like most of their functions and seldom use anything other than onboarding and PTO.

Fantastic. Seriously, I can't say enough good things about them. I'm excited to see how this company progresses.

Super easy to use. No more staff griping. I don't have to have a full time administrator. GoCo.io has assembled one of the most responsive an knowledgable teams I have ever dealt with. I was sold on this when I was told they looked at HRIS like a game, it should be something people can figure out. My staff has done just that, and they able to poke through parts and do what they need to do with limited input. Their mobile interface is just like the desktop version. The staff is responsive, the implementation manager was superb! It's weird as an HR manager to be excited about software, but going to GoCo after our last experience was like dealing with a broken down high end sports car that looks nice in the garage, but doesn't go anywhere, to a super reliable truck that just gets the job done.

It's a newer company, and it has less modules an options, it's what I refer to as "vanilla with sprinkles." That being said, when I set out to select a software, I aimed to get one that had what I needed, and I didn't focus on any nice-to-haves. I don't even miss all the other stuff I used to have, because this delivers on what I need in a fantastic way.

I'm optimistic that Goco will continue adding improvements and additional staff until their product is as strong as Zenefits. I'd just hold off signing up until that happens.

Goco promised a lot - everything Zenefits offered (since it was founded by former staff of theirs) - plus MORE! Unfortunately, in my opinion they haven't delivered. The pros are that this is basically a free software if you don't add any bells and whistles, and it is WAYbetter than managing an HR system on paper or with spreadsheets. The onboarding process is great on the new employee side. The staff have welcomed my feedback when I give it, which I appreciate.

As soon as we switched to Goco, we entered a nightmare. We were charged for things the sales rep said we wouldn't be (the company executives sent a very nice apology about that misunderstanding), the functionality did not live up to its promises and has lots of annoying little UI issues, and it is like pulling teeth to get a response from my account rep (I received a separate apology directly from the exec about that). From my perspective, Goco is suffering new-startup syndrome where they overloaded their staff and make promises they can't possibly deliver. I do believe that my Customer Service rep and all the staff are genuinely trying their best and that the company has simply bitten off more than they can chew.

We currently meet with our GoCo representative once a month to 'check-in', and have done so since we switched to GoCo years ago. This says ALOT! They want feedback on the good, the bad, and the challenging, and they ALWAYS act on it. If I have a question that I send to our representative, I have no doubt that I will get a response within an hour. I've said this before, and I'll say it again, it's so nice to work with company that aligns with our core values. They are definitely a great team that Gives Customers What They Want and Builds Something Special every step of the way!

I use GoCo mainly when I need to update our Team Members' profile to make them eligible for benefits within our Company. GoCo makes offering our Team Members benefits and enrolling them into our plans so much easier! During open enrollment, not only am I sending our eligible Team Members emails to remind them to enroll in our benefits, but GoCo is also sending them multiple emails so they don't miss their opportunity to take advantage of their potential benefits. It's so refreshing to get rid of all the paperwork and complete everything electronically flawlessly.

Our company structure is set up a little differently than most. We have multiple companies under one umbrella company. This makes it a tad bit challenging for GoCo to be able to structure the profile setup, necessary documents, and permissions, but they have turned this into an opportunity to make updates and create additional features.

As an HR department of one for a small company, GoCo has enabled us to find a tech solution that works for us and is affordable. It has helped greatly with transparent performance management, completion of necessary documents in a timely manner and has relieved a lot of the stress associated with open enrollment every year. The customer service is also wonderful. I have always received a prompt reply to my questions and my suggestions are taken seriously.

The software was easy to set up, it saves me a lot of time during open enrollment and helps to onboard employees in an organized and timely fashion.

I don't think the time clock feature beats other options on the market, however it is pretty new and they will likely expand and improve the feature as they have with other areas of functionality.

AWFUL! No respect for those who lie is business and in life. We all work hard and most do their best to deliver what they promise. GoCo has delivered none of what they promised in our sales demos. We've tried to cancel our contract for failure to deliver services offered, but they continue to auto debit our CC on file. I normally would not take the time to write a review on a product like this, but hopefully I can save another CEO / company from making the same mistake of signing on with a completely dishonest company that cannot deliver what they promise. <----- Please check their other negative reviews.

I typically leave positive reviews for products because as a CEO I know the challenges faced with tyring to please everyone with a single product. That said, GoCo is has no redeeming qualities whatsoever. When a relationship begins with misleading statements and lies regarding capabilities, then there is no recourse.

Sales rep completely misled our entire team. No integration capability with any of our systems. Very dishonest sales practices. Absolutely would stay away from this product as there are reputable and functional alternatives available. We have not been able to use the product at all. Their implementaiton team finally admitted that they could not integrate with our systems after the purchase was made.

My overall experience has been nothing but exceptional. I really have no complaints whatsoever!

Everything. The implementation was a piece of cake with little to no work on our end. The open enrollment saved myself and my HR manager over a month of traveling to administer benefits across 4 states. The customer service is by far the best feature, as they're responsive even after hours and always willing to help!

The platform can be slow at times. Overall it's generally a non-issue but I have noticed that especially after hours that the whole website tends to get about 20% slower

The software is very intuitive and easy for staff to learn. The initial learning curve was very brief. Also, the implementation support was great, the GoCo implementation specialist did the behind the scenes work to set up the system to fit our practice.

The biggest two things I would like to see is some sort of communication feature where employees could make notes regarding timesheets. The other would be the ability to restrict time keeping by IP address...to make sure people are actually here when clocking in and out. These are minor and would not keep me from making the same decision to use GoCo.

It's been good overall, but I wish they would fix a few things with execupay.

This is a pretty good product, super user friendly and you don't need too much support usually. The team was good about setting it up with relatively few hiccups.

The payroll they sync with (execupay) does things relatively last minute which is pretty frustrating. We received and had to mail the 1099's on the same day, they didn't send it to the IRS on our behalf, etc... They also do not understand how to set up individual HSA's which is super weird.

Communication between GoCo and myself improved on the Payroll Sync side. Any questions that may have arose were communicated immediately. I retired from the secondary company so I handed off those task to a new firm.

Easy to log in to clock in and clock out, look up PTO available and what is scheduled. I also perform a payroll sync Bi-Weekly which is fairly simple.

Used GoCo for a a secondary company that I was working for. Paid GoCo for a payroll sync service with a separate payroll provider service. The Payroll Sync service is being performed manually by GoCo and is not an automated between the two providers. There were issues at the beginning where sync's were not accurate or marked as being sync'd and they weren't. I tried to verify the sync's before running payroll, but the whole purpose of paying someone to do it is so you don't have to. Some issues were a breakdown in communication, some were changes to policy that needed to be updated on the initial questionnaire, other issues not so sure. Be aware that even though GoCo offers the payroll sync service it may not be automated and they manually enter the sync information.

It is a fairly intuitive software that is easy to learn. Very affordable and has a lot of features that other platforms nickel and dime you on. The support team is extremely responsive and you know that issues are not just going in the queue.

Some features still need work such at the PTO/Vacation and the Timesheet functionality. Background checks are not built-in as a feature of the tool and you can connect with a partner it is still one more relationship for me to manage. Same for some of the benefits. The reporting still needs some tweaking but most needed reports are there or can very easily be built in just moments.

The system is very well built, very streamlined and simple to use. Their syncs are very helpful for efficiencies in processes throughout payroll and HR.

More integration options would be nice, but not necessary for most day to day operations.

We started using GoCo when we joined OneDigital. It's been a great partnership for us. I appreciate that GoCo includes support and not just a platform.

GoCo is a light weight HRIS platform that has a nice set of features that are perfect for our size of company (less than 35.) Benefits and open enrollment are much easier than the previous paper approach. And Goco sends the reminders, not us! Same thing with time off management and approvals. 95% of staff use it consistently and appropriately. Onboarding new hires is much easier when they can review material and benefits prior to day one. Best of all, though, are the people. Responsive and pleasant.

I'd like to see more change control features that include explanations for why we are making a change. Did I change vacation because--someone made a mistake or because we gave someone a vacation day for performance reasons?

GoCo is so easy to use. I love that it integrates with our ATS (Jazz HR) so flowing hired over is super easy. Our employees have a lot of documents to sign upon hire and having it all done electronically makes life so easy. It takes less than 5 minutes to set up a new hire - would recommend!

We’ve been experiencing an issue for the past few months with part time employees being changed to full time after onboarding by the system. It has taken awhile and there has yet to be a solution. Other than that, no complaints!