Asure Payroll & Tax Management vs Rippling
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4 / 5
4.9 / 5
Value for Money
4 / 5
4.8 / 5
Customer Support
3.9 / 5
4.8 / 5
Functionality
4 / 5
4.8 / 5
Last Review Written
August 22, 2024
September 28, 2024
Pros/Cons
Pros
- Prices are very competitive, word of mouth was great and from multiple sources. Offers live trainings with wonderful information, very inclusive platforms.
- Experience has been great. Implementation team has been responsive and helpful with all the setup.
- We've had a very good experience. We've use Asure to do payroll in our small business for sometime now and are very happy with it.
Cons
- No one seems to know what anyone else is doing or what is going on and the lack of communication is awful.
- Lack of response from anyone there. Lack of follow up when asking and paying for custom reports, takes over 2 months to get one file created that we need.
- Adding columns to view different categories is a bit confusing and trying it cut a separate Vacation Payout check should be easier to do.
Pros
- I was thrilled with the ease of use. I spent more time filling out this review than I did enrolling in the benefits.
- Rippling makes dealing with employee management easy and fun. I very much enjoyed the streamlined nature of the product and how easy it is to understand.
- It is very easy to use and the features and tools it offers are superb and easily understood by the user. It is a Great product at a very decent price.
Cons
- This has ended up being about a $1200 mistake. I asked them to reimburse me the money themselves due to their error, but they told me to pound sand.
- Everything must be managed via third party apps, which add to the price. Autoapprove fails for all employees if even one person, such as a new hire, is missing any information in their profile.
- Probably more of our problem, but the birthdays are not up to date.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
219 Recommendations
210 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
