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Remote

Remote revolutionizes HR for global businesses by offering seamless onboarding, efficient payroll, and dedicated support. Our platform is designed to provide a human touch, making the software purchase process easy and approachabl...Read more about Remote

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AI Field Management

AI-FM allows organizations to manage the entire business from end-to-end with just one platform, with tools for managing Workers, Customers, Jobs, and Assets (/w QR Code Scanning) by Geography & Time. REDUCED CONTRACTOR PRICING! ...Read more about AI Field Management

Ingentis org.manager

Ingentis org.manager is a leading software solution for people and organizational analytics. It is already used by over 2,000 renowned corporations worldwide and ensures transparency and clarity by automatically and demand-oriente...Read more about Ingentis org.manager

Synchroteam

Synchroteam is a cloud-based field service management and scheduling solution that caters to businesses of all sizes in field service industry that includes cleaning services, construction, electrical and HVAC. Synchroteam fe...Read more about Synchroteam

Teamplify

Teamplify offers time tracking, vacation planning, and daily standups for teams. This platform makes it easy to visualize progress, highlight important tasks and centralize all communications Teamplify allows users to create task...Read more about Teamplify

5.0 (3 reviews)

tamigo

tamigo is a cloud-based workforce management solution that helps enterprise and mid-sized retail and hospitality companies to automate manual tasks and simplify workflows - from exporting data for payroll to shift planning - enab...Read more about tamigo

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Jobber

Jobber is a cloud-based field service management software solution that allows small and midsize service businesses to manage field staff, provide customer support, and expand business operations either through a mobile app or a d...Read more about Jobber

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BambooHR

Instead of using fragmented spreadsheets, limited or clunky software, and physical paper, BambooHR helps you centralize your data and automate the way you complete key HR tasks. As you hire, onboard, and pay your employees, every ...Read more about BambooHR

4.6 (2747 reviews)

69 recommendations

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ApplicantPRO

ApplicantPRO by JobMatch is a cloud-based applicant tracking (ATS) system designed for small to midsized companies that are working to stay in compliance with EEO/AA and OFCCP guidelines.. Its interface can be utilized by organiza...Read more about ApplicantPRO

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eTOTALplan

eTOTALplan is a cloud-based employee scheduling solution that helps to manage and track employees. The solution caters to different industries such as government, restaurants and charitable organizations. Key features include work...Read more about eTOTALplan

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HRweb

hrweb.com, the maker of HRweb, offers employee information tracking, attendance, performance reviews or employee appraisals, self or 360 reviews, recruiting with applicant interface, training and more. HRweb helps organizations ef...Read more about HRweb

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emPerform

emPerform is a hybrid employee performance management solution that helps organizations to automate performance reviews and align, develop and retain talent. It can be deployed either on-premise or in the cloud. emPerform helps ...Read more about emPerform

4.4 (53 reviews)

3 recommendations

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stratustime

Stratustime is a cloud-based software solution that enables users to track employee time and attendance and also offers payroll integration. Employees can clock in and out, request time off and view their schedule and PTO accrua...Read more about stratustime

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ClearCompany

Since 2004, ClearCompany’s end-to-end Talent Management platform has enabled thousands of companies to maximize talent by empowering people at every stage of the employee journey. ClearCompany integrates data-driven best practices...Read more about ClearCompany

4.4 (316 reviews)

42 recommendations

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PeopleStrategy

A full-service broker, PeopleStrategy offers expert benefits consulting, intuitive HR software and comprehensive administrative services to provide employers with a single source for the tools and resources to attract, manage and ...Read more about PeopleStrategy

4.0 (6 reviews)

Replicon

Replicon's advanced timesheet functionality lets businesses track valuable information including check-ins/outs, task progress, and billable/non-billable hours. The invoice module allows users to build custom invoices, examine pay...Read more about Replicon

4.5 (523 reviews)

26 recommendations

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TimeForge

TimeForge is a workforce management (WFM) solution that helps HR professionals and business operators with applicant tracking and onboarding, attendance, absence management, employee scheduling, sales and labor reporting, HR certi...Read more about TimeForge

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isolved

isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From talent acquisition to workforce ...Read more about isolved

3.9 (503 reviews)

92 recommendations

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EPAY Time & Attendance

EPAY Systems Time & Labor is a time and labor management system created to conform to the unique labor needs, compliance requirements and working environments of any organization. As a cloud-based system, EPAY Systems Time & Labor...Read more about EPAY Time & Attendance

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Workzoom

Workzoom is the all-in-one HR, Workforce, Payroll, and Talent solution that consolidates and automates your people management. Bring your whole team together with a centralized hub for accessing personal information, company updat...Read more about Workzoom

4.6 (15 reviews)

11 recommendations

Buyers Guide

Last Updated: March 16, 2023

Workforce management refers to the complex systems and processes used to schedule employees, track workforce time and attendance and manage absences. Given the complexity of scheduling, technology and volume of employees, traditional systems of punching a time card and submitting written requests can be incredibly cumbersome. HR software developers understand organizations’ needs for increased efficiency, reduction in clerical work and streamlined processes to ensure minimal chance for human error. In fact, there are well over 180 different software systems that do just that. For organizations large and small, though, finding the right tool is essential for the successful utilization of their workforce. We’ve written this buyer’s guide to help you review top workforce management systems and determine the right solution for you.

Here’s what we’ll cover:

What Is Workforce Management Software?

What Type of Buyer Are You?

Benefits and Potential Issues

Market Trends to Understand

The Vendor Landscape

What Is Workforce Management Software?

Workforce management software solutions automate the full spectrum of processes required to effectively distribute workers and track time/attendance. There are integrated suites available to streamline the process, allowing managers to spend less time filing paperwork and more time ensuring their operations run smoothly and efficiently.

Hiring-activity-screenshot-in-Workable

Hiring activity screenshot in Workable

There are also best-of-breed solutions designed specifically to manage the timekeeping needs for a large workforce, often easily integrated with HR management system (HRMS) and payroll systems. With a total workforce management system, the time spent managing time off requests, shift trades and absence tracking is drastically reduced. The Software-as-a-Service (SaaS) module now offers employees and managers even greater accessibility from anywhere there is an Internet connection.

What Type of Buyer Are You?

Before reviewing tools, it’s important to assess what type of buyer you are. We believe that the majority of buyers fit into one of these categories:

Integrated suite buyers. These buyers work for organizations where some of their HR processes have become outdated or disjointed. These buyers therefore require a robust suite of solutions to help manage their many complex tasks, including integrated work scheduling software, payroll applications and absence tracking. Integrated buyers may have high turnover among employees or manage numerous shifts of employees across a large organization. Integrated HR suites are the best option to help support a fluctuating workforce with ease, working seamlessly and efficiently with multiple HR applications.

Best-of-breed buyers. These buyers are looking for straightforward ways to specifically enhance their processes. The organization may already have an HR system in place but needs more efficient ways to track time and manage employees’ schedules. These buyers want solutions that help simplify their daily workload, while integrating easily with existing HR systems.

Cost-conscious buyers. These buyers are looking solutions with high functionality to manage processes while keeping costs low. Although there are affordable best-of-breed options that can be deployed on premise, SaaS-based modules may be a good choice. That’s because these Web-based solutions are often available for a monthly fee, making it easier to control spending while enjoying access to the same high level of functionality.

Benefits and Potential Issues

Whether you are looking to update your entire HR suite with an integrated system or deploy a standalone, best-of-breed system, workforce management solutions can help you streamline your operations throughout your organization. By creating more efficient ways to schedule shifts, track time and submit requests, both managers and employees alike can make better use of their working hours. Managers can grant time off, approve shift trades and track absences at the click of a button. And clock in/out functions record time for all hourly employees automatically, and managers are able to view real-time attendance reports for quick reference. Automated systems minimize the margin for error in payroll, drastically reducing the time spent making corrections and issuing new checks. When it comes to creating efficiency and managing time, an outdated, paper-based system simply cannot keep pace given the time demands and complexities of your team.

Market Trends to Understand

Software-as-a-Service. SaaS has changed the way we do HR, providing more wide-scale accessibility to solutions once only available in an on-premise deployment. And given the fact that SaaS solutions are web based, it’s easy for organizations to establish employee self-service portals to post shifts for trade, request time off and view time cards. SaaS offers the highest usability for managers and employees, helping eliminate endless paperwork for both. Although SaaS options offer best practices and allow for configuration, it’s important to note that specific customization options can be limited.

Consolidation. Larger workforce software developers have been acquiring best-of-breed solutions as a means of expanding the breadth of their integrated suites. For buyers, this means increased functionality and integration with the rest of your HR system. Buyers are able to tap into a larger resources, fully automating their processes and maximizing efficiency. On the other hand, best-of-breeds have worked hard to offer competitive alternatives to buyers who aren’t interested in implementing an entirely new system. Be sure to weigh your options carefully to ensure you find the best solution for your needs.

The Vendor Landscape

These types of buyers...

Should evaluate these systems...

Best-of-breed buyer

Kronos Workforce Central, TimeForce, LaborView

Integrated suite buyer

Sage Abra HRMS, Epicor HCM, Omniprise

Cost-conscious buyers

OpTime, adiOffice, Ascent Workzone