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Employee Pulse Survey Tools


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Namely logo
 
Namely offers a cloud-based solution for companies seeking a single comprehensive system to manage their human capital. Namely helps midsize companies manage compliance and streamline everything payroll, benefits and talent management. Namely... Read More
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Namely offers a cloud-based solution for companies seeking a single comprehensive system to manage their human capital. Namely helps midsize companies manage compliance and streamline everything payroll, benefits and talent management. Namely... Read More
 
BambooHR logo
 
BambooHR is a cloud-based human resources (HR) software service for small and midsize businesses. BambooHR offers small and growing companies a human resource information system (HRIS) that includes an applicant tracking system (ATS)... Read More
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BambooHR is a cloud-based human resources (HR) software service for small and midsize businesses. BambooHR offers small and growing companies a human resource information system (HRIS) that includes an applicant tracking system (ATS)... Read More
 
iCIMS Talent Platform logo
 
iCIMS offers a platform of cloud-based talent acquisition solutions. iCIMS provides tools for recruiters and hiring managers throughout the process, from recruiting talent to onboarding new hires. iCIMS Recruit gives users access... Read More
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iCIMS offers a platform of cloud-based talent acquisition solutions. iCIMS provides tools for recruiters and hiring managers throughout the process, from recruiting talent to onboarding new hires. iCIMS Recruit gives users access... Read More
 
Vibe HCM logo
 
Vibe HCM is a human resources platform that combines core HR, payroll and benefits, onboarding, communications, talent management, analytics and real-time AskHR functionality. Vibe HCM has been deployed for midsize to large companies... Read More
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Vibe HCM is a human resources platform that combines core HR, payroll and benefits, onboarding, communications, talent management, analytics and real-time AskHR functionality. Vibe HCM has been deployed for midsize to large companies... Read More
 
UltiPro logo
 
Ultimate Software’s UltiPro® is a cloud-based human capital management (HCM) solution designed to help organizations manage their HR, payroll, and talent needs. A configurable solution, UltiPro has functionality for recruiting and... Read More
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Ultimate Software’s UltiPro® is a cloud-based human capital management (HCM) solution designed to help organizations manage their HR, payroll, and talent needs. A configurable solution, UltiPro has functionality for recruiting and... Read More

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SAP SuccessFactors logo
 
SAP SuccessFactors business software provides organizations with an integrated suite of features to manage their workforce. The solution offers tools for both enterprise organizations and small businesses. It's cloud-based, so the... Read More
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SAP SuccessFactors business software provides organizations with an integrated suite of features to manage their workforce. The solution offers tools for both enterprise organizations and small businesses. It's cloud-based, so the... Read More
 
Emplloy logo
 
Emplloy is a cloud-based human resources (HR) and payroll management solution that manages processes associated with compliance documentation, payroll processing and tax submissions. Key features include customizable reports, employee... Read More
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Emplloy is a cloud-based human resources (HR) and payroll management solution that manages processes associated with compliance documentation, payroll processing and tax submissions. Key features include customizable reports, employee... Read More
 
Highflyer HR logo
 
Highflyer HR is a cloud-based human resource management solution that is suitable for businesses of all sizes. It provides tools to help HR departments manage their payroll, time and attendance, enrollment and other HR routines. Other... Read More
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Highflyer HR is a cloud-based human resource management solution that is suitable for businesses of all sizes. It provides tools to help HR departments manage their payroll, time and attendance, enrollment and other HR routines. Other... Read More
 
Engagedly logo
 
Engagedly is a cloud-based workforce management solution that offers integrated applications to manage on-boarding, employee learning, performance review and goal management. The solution focuses on communication and collaboration... Read More
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Engagedly is a cloud-based workforce management solution that offers integrated applications to manage on-boarding, employee learning, performance review and goal management. The solution focuses on communication and collaboration... Read More
 
Cornerstone OnDemand logo
 
Cornerstone OnDemand is a cloud-based performance management solution. It enables users to recruit talent, customize learning initiatives, generate compliance reports, prepare high performers for succession and more. Cornerstone can... Read More
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Cornerstone OnDemand is a cloud-based performance management solution. It enables users to recruit talent, customize learning initiatives, generate compliance reports, prepare high performers for succession and more. Cornerstone can... Read More

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PeopleGuru HCM logo
 
PeopleGuru HCM is a cloud-based HR solution that enables organizations to manage employee lifecycle. The solution also helps in managing different HR applications which include benefits management, payroll, compensation management,... Read More
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PeopleGuru HCM is a cloud-based HR solution that enables organizations to manage employee lifecycle. The solution also helps in managing different HR applications which include benefits management, payroll, compensation management,... Read More
 
Collage logo
 
Collage is a cloud-based human resources (HR) and benefits management platform built for the needs of small and midsize businesses. Collage also digitizes group benefits enrollment and can sync with any insurance provider in Canada. Collage’s... Read More
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Collage is a cloud-based human resources (HR) and benefits management platform built for the needs of small and midsize businesses. Collage also digitizes group benefits enrollment and can sync with any insurance provider in Canada. Collage’s... Read More
 
GoalSpan logo
 
GoalSpan is a cloud-based performance and feedback management solution designed to handle workforce engagement. It allows organizations to automatically manage goals and capture feedback from employees. The solution enables users... Read More
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GoalSpan is a cloud-based performance and feedback management solution designed to handle workforce engagement. It allows organizations to automatically manage goals and capture feedback from employees. The solution enables users... Read More
 
CRG emPerform logo
 
CRG emPerform is a hybrid employee performance management solution that helps organizations to automate performance reviews and align, develop and retain talent. It can be deployed either on-premise or in the cloud. CRG emPerform... Read More
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CRG emPerform is a hybrid employee performance management solution that helps organizations to automate performance reviews and align, develop and retain talent. It can be deployed either on-premise or in the cloud. CRG emPerform... Read More
 
Oracle HCM Cloud logo
 
Built on intelligence and machine learning, Oracle HCM Cloud is a complete human resources (HR) application suite. It is a personal, adaptable tool designed to support the entire workforce lifecycle worldwide for every industry and... Read More
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Built on intelligence and machine learning, Oracle HCM Cloud is a complete human resources (HR) application suite. It is a personal, adaptable tool designed to support the entire workforce lifecycle worldwide for every industry and... Read More

Call us for a free FastStart Consultation: (844) 387-8848


 
BullseyeEngagement logo
 
BullseyeEngagement is a cloud-based human capital development and operational performance management solution that caters to small and midsize businesses across various industries that include staffing agencies, recruiting firms and... Read More
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BullseyeEngagement is a cloud-based human capital development and operational performance management solution that caters to small and midsize businesses across various industries that include staffing agencies, recruiting firms and... Read More
 
BiznusSoft HR logo
 
BiznusSoft HR (formerly HRMSSoft) is a cloud-based human capital management system suitable for companies of all sizes. It includes a suite of integrated human resource modules offering benefits management, recruiting, performance... Read More
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BiznusSoft HR (formerly HRMSSoft) is a cloud-based human capital management system suitable for companies of all sizes. It includes a suite of integrated human resource modules offering benefits management, recruiting, performance... Read More
 
Energage logo
 
Energage is a cloud-based employee engagement platform that caters to businesses across various industry verticals. Features include performance and feedback management, employee and cultural alignment, surveys and more. The 'Energage... Read More
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Energage is a cloud-based employee engagement platform that caters to businesses across various industry verticals. Features include performance and feedback management, employee and cultural alignment, surveys and more. The 'Energage... Read More
 
Kronos Workforce Dimensions logo
 
The Workforce Dimensions™ suite from Kronos is developed to enhance collaboration between employees and the organizations for which they work.  Powered by the Kronos D5™ platform and delivered via Google Cloud, Workforce Dimensions... Read More
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The Workforce Dimensions™ suite from Kronos is developed to enhance collaboration between employees and the organizations for which they work.  Powered by the Kronos D5™ platform and delivered via Google Cloud, Workforce Dimensions... Read More
 
Laserbeam Compensation logo
 
Compass is a cloud-based talent and compensation management solution designed for HR professionals, managers and executives. It helps HR employees plan compensation budgets, design and implement salary structures for different roles,... Read More
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Compass is a cloud-based talent and compensation management solution designed for HR professionals, managers and executives. It helps HR employees plan compensation budgets, design and implement salary structures for different roles,... Read More
 

Buyer's Guide

by Brian Westfall,
Market Research Associate
Last Updated: September 22, 2018


“How's it going?" may seem like a simple pleasantry on the surface, but it's a question that actually has incredible implications for your small or midsize business. As a manager or HR practitioner, understanding how employees feel about their job and what factors are causing any dissatisfaction is vital if you want to retain top performers and keep them engaged in their day-to-day.

Figuring out how employees really feel can be tricky though. Even workers that have great relationships with their manager may be hesitant to say something negative about your company face-to-face for fear of retaliation. Formal annual surveys offer much-needed anonymity, but they have their drawbacks too. Not only are employees torn away from work for a significant amount of time, but annual surveys also fail to capture important shifts in morale throughout the year.

A balance between the informality and frequency of a 1-on-1 conversation and the anonymity and power of a survey provides the best of both worlds, which is why you should consider investing in an employee pulse survey tool.

In this Buyer's Guide, we'll go over everything you need to know about employee pulse survey tools to help you make a more informed purchase decision.

Here's what we'll cover:

What Are Employee Pulse Survey Tools?
Common Employee Pulse Survey Tool Features
Benefits of Employee Pulse Survey Tools
How to Get the Most Out of Employee Pulse Surveys

What Are Employee Pulse Survey Tools?

Employee pulse survey tools are an emerging subcategory of employee engagement software that allow businesses to send out short, informal questionnaires to their workers on a regular basis (usually daily or weekly) in order to gauge workforce morale, engagement and more.

Almost always deployed via the cloud, employee pulse survey tools offer companies a flexible platform to customize the questions they ask, automate the administration of surveys to workers and collect results in real-time.

A three question pulse survey sent to workers in Saba
Employee pulse survey in Saba

Employee pulse survey tools can be purchased standalone (e.g., TINYpulse) or as a feature set within a larger, more comprehensive employee engagement or talent management platform (e.g., Workday).

Common Employee Pulse Survey Tool Features

When evaluating different employee pulse survey tools, you'll find that they share three core features in common:

Pulse survey customization Create pulse survey questions from scratch or use questions from a provided bank of preset options.
Pulse survey administration Automatically send pulse surveys to workers on a regular, predetermined basis (e.g., daily, weekly etc.).
Results tracking & analysis Gather survey results and analyze trends over time through reports and visualizations.

Because these tools tend to offer similar features, vendors will set themselves apart in other ways. Besides functionality, buyers should weigh things like the intuitiveness of the user interface, how in-depth the reports and visualizations are and what support options are offered. Seamless integration with core HR systems should also be a high priority.

Benefits of Employee Pulse Survey Tools

By simply adopting and implementing a pulse survey tool, you're already sending a message to employees that you care about their well-being and what they have to say. That has benefits even before a single result comes back. According to a study by PwC, companies that send out regular employee surveys enjoy 30 percent higher engagement levels than those that don't.

Here are some other benefits that employee pulse survey tools can bring:

  • Lower survey fatigue. Because they're only a few questions long, employees can focus on giving detailed, useful answers in a pulse survey, as opposed to a long-winded annual survey. Response rates are typically higher because of this reason as well.
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  • More impactful results. By sending out pulse surveys on a daily or weekly basis, you can better track trends with answers over time to see how strategy changes or new policies are affecting your workforce.
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  • Improved HR efficiency. Once you have the questions you want to ask picked out, the tool takes care of the rest. By not having to administer surveys and collect results manually, you save time to focus on other strategic needs.
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  • Happier employees. This is the most impactful benefit of all. Using pulse surveys, you can diagnose what issues are causing unhappiness in your workplace and fix them. The result: happier, more productive workers.

How to Get the Most Out of Employee Pulse Surveys

Regardless of what tool you end up purchasing, it's important to know best practices when it comes to crafting questions and administering pulse surveys to workers in order to maximize their effectiveness. Errors or missteps with even the best tools can lead to skewed data and frustrated employees.

With that in mind, here are some final employee pulse survey tips:

  • Communicate surveys ahead of time. A message from your CEO or another prominent company figure letting workers know they'll be receiving regular emails with an anonymous survey asking how they feel about their job will set the right expectations.
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  • Keep surveys short. Pulse surveys should be no more than 10 to 15 questions long and should take no longer than five minutes to complete. Employees should be able to answer them quickly and get back to work.
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  • Send out surveys daily, weekly or monthly. Beyond a monthly survey, it gets harder to track trends and changes over time. In general, the more often you send out surveys, the shorter they should be.
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  • Ask about a wide variety of topics. On a scale of 1-10, how happy are you with your job? Do you feel motivated to do your best work? Are you achieving an ideal work/life balance? How's your relationship with your manager? These are just some examples of the types of questions you should be asking.
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  • Don't be afraid to follow-up. If survey results come back and there's one glaring area that employees agree needs to be addressed, send out another survey asking for more specifics with that issue or suggestions to improve.
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  • Act on the results. If workers keep saying they have concerns in their pulse surveys, and nothing is done to address them, they'll get frustrated and feel ignored—creating a whole new source of unhappiness with your employees.
 

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