---
title: "Paycom Software Overview 2026 - Features & Pricing"
description: "Review of Paycom Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/hr/paycom-profile/"
page_type: "product"
language: "en"
---

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Overview

[Reviews](https://www.softwareadvice.com/hr/paycom-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/paycom-profile/alternatives/)

# Paycom Review

Custom quote 1 plan

Updated August 18, 2026

Written by [Marcela Gava](https://www.softwareadvice.com/resources/author/marcela-gava/)

Senior Content Analyst

Edited by [Mehar Luthra](https://www.softwareadvice.com/resources/author/mehar-luthra/)

Team Lead, Content

Wondering if Paycom is right for your organization?

Our Payroll Software selection experts can help you in 15 minutes or less.

On this page

-   Our Summary
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   Key Sentiments
    
-   User Reviews
    
-   Frequently Asked Questions
    
-   Popular Comparisons
    

## Our Summary

Paycom

4.4

[(1386)](https://www.softwareadvice.com/hr/paycom-profile/reviews/)

FrontRunner 2026

Pros:

-   Payroll processing
-   Mobile app functionality

Cons:

-   Password and security
-   Time clock functionality

Pricing

Pricing available upon request

### What is Paycom:

Paycom is a human resources (HR) and benefits solution with time off management, scheduling, attendance tracking, applicant tracking, background checks, onboarding, performance management, labor allocation, and more. It helps automate payroll processing, onboard employees, manage performance, and track time and attendance.

### Why we like Paycom:

Paycom was named Best for Functionality on Capterra’s [Best Direct Deposit Payroll Software](https://www.softwareadvice.com/hr/direct-deposit-payroll-comparison/) list, with users highlighting its real-time reporting, attendance tracking, and employee self-service portal. Many reviewers say it simplifies payroll and tax compliance while helping employees stay on top of tasks like submitting hours.

### Who should use Paycom:

Midsize organizations with 51-200 employees enjoy that Paycom alleviates a ton of administrative burden when it comes to running payroll, onboarding new employees with required documentation, and allowing employees to access their own information and tasks with the self-service portal.

Wondering if Paycom is right for your organization?

Our Payroll Software selection experts can help you in 15 minutes or less.

## Paycom User Interface

## Popular Paycom Alternatives

Main Product

Paycom

4.4

[(1386)](https://www.softwareadvice.com/hr/paycom-profile/reviews/)

Ratings Breakdown

-   4.37Ease of use
-   4.24Value for money
-   4.36Customer support
-   4.36Functionality

Pricing

Available upon request

Get Price

Alternative Product

[RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/)

4.6

[(1525)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.35Value for money
-   4.47Customer support
-   4.53Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Rippling](https://www.softwareadvice.com/hr/rippling-profile/)

4.9

[(4862)](https://www.softwareadvice.com/hr/rippling-profile/reviews/)

Ratings Breakdown

-   4.85Ease of use
-   4.75Value for money
-   4.72Customer support
-   4.82Functionality

Pricing

Starting at $8.00 per month

Get Price

Alternative Product

[Deel](https://www.softwareadvice.com/hr/deel-profile/)

4.9

[(4306)](https://www.softwareadvice.com/hr/deel-profile/reviews/)

Ratings Breakdown

-   4.84Ease of use
-   4.69Value for money
-   4.70Customer support
-   4.78Functionality

Pricing

Starting at $5.00 per month

Get Price

Alternative Product

[BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/)

4.6

[(3552)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.46Value for money
-   4.50Customer support
-   4.42Functionality

Pricing

Starting at $10.00 per month

Get Price

Alternative Product

[Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/)

4.3

[(1928)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.23Value for money
-   4.07Customer support
-   4.26Functionality

Pricing

Available upon request

Get Price

## Paycom Overview

Paycom is a leading provider of human capital management software that helps organizations automate routine decisions and workflows. Through built-in decisioning logic and full-solution automation, Paycom helps reduce manual work, improve consistency and streamline HR and payroll processes. Its single database consolidates HR and payroll data, helping eliminate fragmentation while supporting accurate, seamless workforce management. This integrated approach reduces administrative burden for HR, managers and employees while improving operational efficiency. Founded in 1998, P...

aycom serves organizations across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.

## Paycom Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### Compare Pricing

Compare pricing across our most frequently recommended Payroll products.

Software options

Starting price\*

User rating

[BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/)

$10.00 per month

4.60[(3552 reviews)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/)

**536**

recommendations

[Rippling](https://www.softwareadvice.com/hr/rippling-profile/)

$8.00 per month

4.86[(4862 reviews)](https://www.softwareadvice.com/hr/rippling-profile/reviews/)

**370**

recommendations

[Deel](https://www.softwareadvice.com/hr/deel-profile/)

$5.00 per month

4.85[(4306 reviews)](https://www.softwareadvice.com/hr/deel-profile/reviews/)

**173**

recommendations

[Darwinbox](https://www.softwareadvice.com/hr/darwinbox-profile/)

$1.00 per year

4.22[(45 reviews)](https://www.softwareadvice.com/hr/darwinbox-profile/reviews/)

**78**

recommendations

\*Defined as the price above any available free plan

## Paycom Features

Drawn from insights across 1386 verified reviews, we've outlined Paycom's best and worst rated features and how they stack up against the average rating.

Paycom's score

Category average

Paycom's Best Rated Features

Attendance Management

4.83

3.63 category average

Leave Tracking

4.83

4.08 category average

Real-Time Reporting

4.79

4.32 category average

Paycom's Worst Rated Features

Generative AI

3.21

2.86 category average

360 Degree Feedback

3.58

3.68 category average

Third-Party Integrations

3.62

3.47 category average

-   Popular features found in Payroll
    
    401(k) Tracking
    
    Benefits Management
    
    Check Printing
    
    Compensation Management
    
    Compliance Management
    
    Direct Deposit
    
    Employee Database
    
    Self Service Portal
    
    Third-Party Integrations
    
    W-2 Preparation
    
    Wage Garnishment
    
-   More features of Paycom
    
    1099 Preparation
    
    360 Degree Feedback
    
    Absence Management
    
    Academic/Education
    
    ACA Reporting
    
    Access Controls/Permissions
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    Ad hoc Query
    
    Ad hoc Reporting
    
    AI Copilot
    
    AI/Machine Learning
    
    Alerts/Escalation
    
    Alerts/Notifications
    
    AML Compliance
    
    Analytics
    
    API
    
    Applicant Tracking
    
    Application Management
    
    Approval Process Control
    
    Approval Workflow
    
    Archiving & Retention
    
    Assessment Management
    
    Asset Tracking
    
    Asynchronous Learning
    
    Attendance Management
    
    Attendance Tracking
    
    Audit Management
    
    Audit Trail
    
    Automated Receipt Matching
    
    Automated Scheduling
    
    Automatic Time Capture
    
    Auto Update
    
    Availability Management
    
    Background Screening
    
    Barcoding/RFID
    
    Batch Processing
    
    Benchmarking
    
    Benefits Administration Outsourcing
    
    Benefits Dashboard
    
    Billable & Non-Billable Hours
    
    Billing & Invoicing
    
    Biometric Recognition
    
    Blended Learning
    
    Bonus Management
    
    Break Management
    
    Budgeting/Forecasting
    
    Budget Management
    
    Built-in Course Authoring
    
    Business Process Automation
    
    Calendar Management
    
    Calendar Sync
    
    Candidate Management
    
    Candidate Profiles
    
    Career Development
    
    Cash Flow Management
    
    Categorization/Grouping
    
    Certification & Licensing
    
    Certification Tracking
    
    Chatbot
    
    Class Scheduling
    
    Clock In/Out
    
    COBRA Administration
    
    Collaboration Tools
    
    Commission Management
    
    Communication Management
    
    Compensation Plan Modeling
    
    Compensation Statements
    
    Competency Management
    
    Compliance Tracking
    
    Configurable Workflow
    
    Content Library
    
    Content Management
    
    Corporate/Business
    
    Corporate Card
    
    Corrective and Preventive Actions (CAPA)
    
    Course Management
    
    Course Tracking
    
    Credit Card Management
    
    Criminal History Verification
    
    Customizable Branding
    
    Customizable Dashboard
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Dashboard Creation
    
    Data Connectors
    
    Data Import/Export
    
    Data Security
    
    Data Synchronization
    
    Data Verification
    
    Data Visualization
    
    Deduction Management
    
    Digital Signature
    
    Disability Insurance Administration
    
    Discussions/Forums
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Drug & Health Screenings
    
    Duplicate Detection
    
    Education Verification
    
    eLearning Companies
    
    Electronic Forms
    
    Electronic Payments
    
    Electronic Signature
    
    Employee Benefits Administration
    
    Employee Engagement
    
    Employee Handbook
    
    Employee Management
    
    Employee Onboarding
    
    Employee Portal
    
    Employee Profiles
    
    Employee Scheduling
    
    Employee Self Service
    
    Employee Time Tracking
    
    Employment Eligibility Verification
    
    Employment Screening
    
    Enrollment Confirmation
    
    Environmental Compliance
    
    Expense Claims
    
    Expense Tracking
    
    FDA Compliance
    
    Feedback Management
    
    Financial Analysis
    
    FMLA Administration
    
    Forecasting
    
    For Mobile
    
    Forms Management
    
    For Nonprofits
    
    Fraud Detection
    
    GDPR Compliance
    
    Generative AI
    
    Geofencing
    
    Goal Management
    
    Goal Setting/Tracking
    
    Gradebook
    
    Group Scheduling
    
    Health Insurance Administration
    
    Help Desk Management
    
    HIPAA Compliant
    
    Historical Reporting
    
    HR Management
    
    HSA/FSA Administration
    
    Identity Verification
    
    Incentive Management
    
    Incident Management
    
    Individual Development Plans
    
    Instant Check
    
    Internal HR
    
    Internal Talent Mobility
    
    Interoperability
    
    Interview Management
    
    Invoice Management
    
    ISO Compliance
    
    Job Application Management
    
    Job Board
    
    Job Description Management
    
    Job Posting
    
    Job Requisition
    
    Knowledge Base Management
    
    Labor Cost Calculator
    
    Labor Cost Reporting
    
    Labor Forecasting
    
    Labor Management
    
    Learner Portal
    
    Learning & Development
    
    Learning Management
    
    Learning Paths/Tracks
    
    Leave Tracking
    
    Life Insurance Administration
    
    Location Tracking
    
    Lockout Periods
    
    Market Data Analysis
    
    Messaging
    
    Mileage Tracking
    
    Mobile Access
    
    Mobile Alerts
    
    Mobile App
    
    Mobile Learning
    
    Mobile Receipt Upload
    
    Monitoring
    
    Multi-Country
    
    Multi-Currency
    
    Multi-Language
    
    Multi-Location
    
    Multi-State
    
    No-Code
    
    Offboarding
    
    Offline Access
    

## Paycom Integrations

Based on 1386 verified reviews, we've identified products most frequently integrated withPaycom.

Human Interest

Integration rated 4.5 from 2 reviews

Toast POS

Integration rated 4.5 from 2 reviews

LinkedIn Jobs

Integration rated 1.0 from 1 review

Multiview ERP

Integration rated 5.0 from 1 review

Microsoft Outlook

Integration rated 5.0 from 1 review

Bullhorn ATS & CRM

Integration rated 1.0 from 1 review

See all 35 integrations

## Paycom Key Sentiments

We analyzed 1386 verified reviews for Paycom to find out what actual users really think.

Most Positive Sentiments

HR management

71% Positive

23% Neutral

5% Negative

Reviewers highlight Paycom’s wide-ranging HR features as helpful for simplifying processes and improving efficiency. They appreciate the platform's ability to house all HR functions in one place, making it easier to manage payroll, benefits, and employee records. Users also find the system's HR resources valuable for reducing administrative burden on HR teams.

Payroll processing

59% Positive

24% Neutral

17% Negative

Users find Paycom's payroll processing features comprehensive and efficient. The system is noted for handling a range of payroll needs, including time and labor management, benefits administration, and expense tracking. Users also value the platform's efficiency improvements, noting that it reduces payroll processing time and integrates seamlessly with other HR functionalities.

Employee management

59% Positive

29% Neutral

12% Negative

Reviewers praise the platform’s user-friendly interface for making it easy for employees to update personal details and access payroll documents. They find the employee self-service feature particularly beneficial, as it empowers employees to handle time off requests, direct deposit information, and other personal data without HR intervention. Users also highlight the platform’s efficient HR data tools, which simplify tracking and consolidating employee information.

Least Positive Sentiments

Reporting

43% Positive

30% Neutral

27% Negative

Users find Paycom’s reporting tools useful, particularly for generating detailed, customizable reports. They value the customization options available, which allow them to tailor reports to their specific needs. However, some users experience challenges with the user-friendliness of the report customization process and find the reporting features limited in certain areas.

Time clocking

47% Positive

29% Neutral

24% Negative

Users consider Paycom's time clocking features convenient and efficient, allowing them to clock in and out easily, even from their mobile devices. They appreciate the system's functionality for managing time entries and correcting clocking errors. However, some users encounter issues with system lag and reliability, which can affect the clocking process and cause delays.

Customer service

51% Positive

19% Neutral

31% Negative

Reviewers appreciate Paycom's customer service availability and the quality of support provided. They find the customer service team responsive and helpful, often resolving issues quickly. However, some users report inconsistencies in customer service quality and experience difficulties with support, leading to frustration and dissatisfaction.

## Paycom User Reviews

## Paycom customer ratings

- Overall rating: 4.4/5
- Total reviews: 1,386

### Rating distribution

- 5 stars: 834 reviews (60%)
- 4 stars: 367 reviews (26%)
- 3 stars: 120 reviews (9%)
- 2 stars: 33 reviews (2%)
- 1 star: 32 reviews (2%)

### Secondary ratings

- Ease of use: 4.4/5
- Value for money: 4.2/5
- Customer support: 4.4/5
- Functionality: 4.4/5

---

### Happy Client

- Overall rating: 4/5
- Reviewer: Maia L.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall my experience has been good. Again, we had a rough introduction but once we got a solid team- shout out to Heather Stanbury, it went fine. Now that we are fully integrated, Ashly Carter has been extremely responsive and supportive. I appreciate that she calls me without request so that things can be resolved quickly.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Paycom is extrememly user friendly. As an HR leader, I have always wanted to have a HCM platform that provides payroll, HR, time tracking and talent management all in one platform; and Paycom does that.

#### Cons

The intergration process started off rocky. A couple of key players in our integration team left which put us behind. We then had to invest more time in getting our new team player up to speed and on track.

#### Reasons for choosing Paycom

We went with Paycom due to it's single Database and onboarding & certification tools.

#### Reasons for switching to Paycom

Financially it did not make sense. The Admin fees kept going up and the service and support we were given did not match the price point.

#### Vendor response

Maia, thank you for sharing how Paycom’s single database platform is helping streamline HR, payroll and talent management in one place. It’s especially rewarding to hear that your dedicated specialist has been a strong partner throughout your journey and continues to provide the responsive service your organization deserves. Thank you for trusting Paycom to support your team and your continued success.

Replied July 2026

---

### Paycom Survey

- Overall rating: 4/5
- Reviewer: Lizzeth G.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The customer service is great.[sensitive content hidden] is our rep, and he is great at his job in assisting our team.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I like that Paycom is very diverse. The things that you are able to do are endless. It takes time to understand how it works but once you know what to do, it's pretty amazing what the system can do.

#### Cons

Needs improvement on where the side bar scroll bars are when reviewing a list of employees. i have to scroll to the bottom to scroll to the side and then go back up to the top.

#### Reasons for switching to Paycom

Very limited on what it could do. customer service was not there.

#### Vendor response

Lizzeth, we're glad to hear you're finding value in Paycom's comprehensive features and capabilities. We also appreciate your recognition of your dedicated specialist and their commitment to providing responsive, personalized support. Thank you for sharing your feedback, and don't forget to take advantage of tools like IWant™, which can help you quickly find employee information.

Replied August 2026

---

### Great employee management system

- Overall rating: 5/5
- Reviewer: Alyssa G.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great experience and great software that allows you to access all employee benefits in one place and the customer service is great.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of use in the system and mobile phone compatible. The Paycom app is very easy to use and navigate.

#### Cons

Still some glitches with location mainly on non-iphone devices. Sometimes harder to login when switching from mobile to desktop.

#### Vendor response

Thank you for sharing your experience, Alyssa! We’re glad to hear Paycom makes it easy to manage employee information and benefits in one place, with a mobile‑friendly experience that supports teams wherever they work. Delivering intuitive software alongside reliable, responsive service is exactly what we strive for.

Replied March 2026

---

### HR Director

- Overall rating: 5/5
- Reviewer: KIM H.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

One a scale of 1-10, I would give Paycom a score of a 9. That's pretty good considering there is no flawless system that exists.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

We've been using Paycom for 10 years, and while you always have employees come and go, I love that we one person to go with our questions. Our specialist knows us and understands our needs. For the most part, I feel it is also rather user friendly, and it's all one system. You are not importing from or exporting materials to other systems.

#### Cons

The onboarding process was not ideal but implementing any new system to not perfect. Our business is fund driven and that created some issues as well.

#### Reasons for switching to Paycom

Paycor had several different pieces they were using to try to do the one single source product that Paycom has. Plus you had to work with 4 people to implement the product - it was a nightmare.

#### Vendor response

Thank you for sharing your experience and for partnering with Paycom for the past 10 years, Kim! We're thrilled to hear that having a dedicated specialist who understands your organization, along with the convenience of a true single software, has helped support your team over the years. It's especially rewarding to know Paycom has delivered the ease of use, consistency and personalized service that continues to make a difference for your organization.

Replied July 2026

---

### Paycom Has Transformed the Way We Manage HR

- Overall rating: 5/5
- Reviewer: Gabrielle S.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Our overall experience with Paycom has been excellent. The platform is intuitive and user-friendly for both our employees and administrators and having a dedicated specialist available whenever questions arise has made the transition and ongoing support seamless. By moving to Paycom, we've been able to consolidate multiple software systems into one comprehensive platform, which has greatly improved efficiency across our organization. One of the biggest benefits has been how Paycom helps us stay organized. We've transitioned all of our employee documentation processes into the Performance Discussion Forms, creating a centralized and consistent way to manage records. As a healthcare organization with numerous certifications and licenses to track, the Certification Management Dashboard has simplified the process and helps ensure employees stay current and compliant. The Time Management and Scheduling tools have also been invaluable, allowing us to easily monitor labor costs and overtime while staying aligned with our budget. In addition, the customizable reporting feature makes it simple to generate the exact information we need for audits, compliance, payroll, leadership requests, or day-to-day decision-making without spending unnecessary time manipulating data. Another aspect we truly appreciate is Paycom's commitment to continuous improvement. Unlike some HRIS platforms that remain unchanged for years, Paycom consistently introduces enhancements and new features that make the system even more effective. Overall, Paycom has streamlined our HR and payroll operations, improved organization, and provided tools that support both compliance and operational efficiency. I would highly recommend it to any organization looking for an all-in-one HR and payroll solution.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Paycom is incredibly user-friendly for our employees, and I appreciate having a dedicated specialist readily available whenever questions arise. The platform has allowed our organization to consolidate the many software programs we previously used into one comprehensive system, making our processes much more efficient. One of the things I value most about Paycom is its commitment to continuous improvement. Unlike some HRIS platforms that seem locked into the way they've always operated, Paycom is consistently enhancing its system and introducing new features to better serve its customers and implement our feedback. Overall, I've had a great experience with Paycom and would highly recommend it to any business looking to simplify payroll and HR management while improving efficiency.

#### Cons

The only downside I can think of is that we didn't make the switch to Paycom sooner! Our experience has been overwhelmingly positive, and I only wish we had implemented it earlier to start benefiting from its efficiency and all-in-one capabilities.

#### Reasons for choosing Paycom

Paycom provided the best value for our money and seemed to be the best fit for what we were looking for in a HRIS software.

#### Reasons for switching to Paycom

ADP was not providing our organization what we were looking for in a payroll system.

#### Vendor response

Thank you for sharing your experience. We're glad Paycom's HR and payroll software, reporting tools, certification tracking and workforce management capabilities have helped support efficiency and compliance across your organization. We also appreciate your recognition of our commitment to continuous innovations and client partnership!

Replied August 2026

---

### Best HR/Payroll software that I have every used!

- Overall rating: 5/5
- Reviewer: Misty M.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Since implementing Paycom 2 years ago we have had an amazing experience with them support-wise and all around. I am able to do everything in Paycom from Payroll to Associate Surveys right in one spot. It just all ties together.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The training and customer support is TOP NOTCH! I spent several days and hours with my Transition Specialist in training & she was the absolute BEST!

#### Cons

There is a lot to learn & I basically want to know everything right away, I am too impatient! The upgrades come (which are great & needed) but when things change, it is more to learn & adjust to, which can just be another learning curve.

#### Reasons for switching to Paycom

we were importing timecards from another system payroll took over a full day at times

#### Vendor response

Thank you for your review, Misty! We're glad Paycom's dedicated support and automated software have helped streamline your HR and payroll processes. It's especially rewarding to hear that your implementation experience and ongoing partnership have delivered value across multiple areas of your organization.

Replied July 2026

---

### Best HR Decision I've Made

- Overall rating: 5/5
- Reviewer: Tricia B.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great pricing, great product and awesome team! From Sales, to Implentation to Training, to Going Live. It has been the best change for our company.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Our company switched from a different payroll system. I have worked with HRIS systems my entire career, including the 3 letter big name and similar systems and this by far is my favorite.

#### Cons

A bit of a learning curve, but the interface is pretty self explanatory. Any questions we have, we just reach out to our rep.

#### Reasons for choosing Paycom

Pricing and company needs. ADP will always be the more expensive one. Gusto wasn't big enough for us.

#### Reasons for switching to Paycom

Too expensive with a lot of bugs. Timesheets were in a silo and didn't always transfer correctly into payroll.

#### Vendor response

Thank you for your feedback! We're glad to hear Paycom has been a valuable HR solution for your organization and that you've experienced the impact of our automation capabilities firsthand. We appreciate you taking the time to share your experience and support.

Replied July 2026

---

### Payroll Specialist

- Overall rating: 5/5
- Reviewer: Ayushmaan K.
- Verified reviewer: Yes
- Industry: Staffing and Recruiting
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Paycom has been very positive. It has simplified payroll, time tracking, and employee self-service, making day-to-day HR tasks much more efficient. The platform is easy to use, reliable, and provides all the essential features in one place.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like how simple and intuitive Paycom is to use. The payroll process is seamless, and features like timesheet management, PTO requests, and access to pay stubs make it very convenient for both employees and administrators.

#### Cons

Occasionally, the system can be a bit slow, especially during peak payroll periods. It would also be helpful to have more customization options for reports and notifications.

#### Reasons for switching to Paycom

To smooth onboarding process and have all features in one space

#### Vendor response

Bringing payroll, time tracking, employee self-service and more into one platform is designed to simplify day-to-day HR operations. We’re glad Paycom is helping improve efficiency through streamlined processes, reliable payroll automation and secure access to information for both employees and administrators. We appreciate you taking the time to leave a review, Ayushmaan!

Replied July 2026

---

### Excellent Company

- Overall rating: 5/5
- Reviewer: David C.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall Paycom is a wonderful company and one that I always refer people too when I am at meeting. You truly do get a great service and value for your money. They are good people and will go the extra mile to make sure you get what you need.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The customer support and how easy the reporting is within Paycom. I also like the fact that you can geed instant feedback from your account manager.

#### Cons

The only issue I run into is when you upload a tax letter there does not seem to be any notification or communication back once the issue is resolved.

#### Reasons for switching to Paycom

ADP was not able to give us the support we needed or the reporting that we needed.

#### Vendor response

Thank you for your kind words, David! We're thrilled to hear that Paycom has made such a positive impact on your organization. It means a lot to know you’re an advocate for Paycom and willing to share your experience. Your feedback helps showcase the real value our software brings to businesses every day!

Replied July 2026

---

### Great Support & easy to use

- Overall rating: 5/5
- Reviewer: Rose P.
- Verified reviewer: Yes
- Industry: Mechanical or Industrial Engineering
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, Paycom has been great for our company. We had ISolved before and the difference is night and day.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Paycom is very easy to use for Payroll and employees. Their customer support team has been very helpful.

#### Cons

Reports could be a little easier to navigate. Sometimes it is hard to find the report that I am looking for.

#### Reasons for switching to Paycom

Paycom is easier to use and more cost effective.

#### Vendor response

We’re thrilled to hear Paycom has been a great fit for your organization. It’s rewarding to know that our dedicated support and innovative tools are helping you streamline processes and get the most out of your HR and payroll experience. Thank you for taking the time to share your feedback!

Replied July 2026

---

Showing 1 - 10 of 1386 Reviews

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## Paycom FAQs

-   How much does Paycom cost per month?
    
    Paycom charges a per employee, per month fee, though exact pricing isn’t publicly listed. Reviews cite costs ranging from $24 to $30 per employee per month, depending on company size and features. A one-time implementation fee also applies—typically between 10% and 20% of the annual software cost. Pricing details require a sales consultation.
    
-   What are the benefits of using Paycom?
    
    Paycom benefits include faster payroll processing with less human error, reduced administrative burden for basic HR tasks, and cost savings from vendor consolidation. Reviews also mention fewer inquiries to the HR team, as employees can find documents, pay stubs, tax forms, and outstanding tasks within their self-service app.
    
-   Can you have 2 accounts on Paycom?
    
    Yes, employees can have two different accounts on Paycom with different employers. Within the employee app, users can navigate to 'Manage Accounts' then select 'Employee Self-Service' to add another account using their credentials. Users can toggle back and forth between different employers with different accounts.
    
-   What problems does Paycom solve?
    
    Paycom simplifies HR and payroll by combining hiring, employee management, and finance tools in one platform. Its centralized system reduces data duplication, while AI-driven automation streamlines tasks like payroll and time-off tracking. Employees can preview their paychecks before processing, helping to catch errors and improve overall accuracy.
    

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