--- title: "Paycom Software Overview 2026 - Features & Pricing" description: "Review of Paycom Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hr/paycom-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Payroll Software](https://www.softwareadvice.com/hr/payroll-software-comparison/) / Paycom Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/paycom-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/paycom-profile/alternatives/) # Paycom Review Custom quote 1 plan Updated October 1, 2026 Written by [Marcela Gava](https://www.softwareadvice.com/resources/author/marcela-gava/) Senior Content Analyst Edited by [Mehar Luthra](https://www.softwareadvice.com/resources/author/mehar-luthra/) Team Lead, Content Wondering if Paycom is right for your organization? Our Payroll Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary Paycom 4.4 [(1400)](https://www.softwareadvice.com/hr/paycom-profile/reviews/) FrontRunner 2026 Pros: - Payroll processing - Mobile app functionality Cons: - Password and security - Time clock functionality Pricing Pricing available upon request ### What is Paycom: Paycom is a human resources (HR) and benefits solution with time off management, scheduling, attendance tracking, applicant tracking, background checks, onboarding, performance management, labor allocation, and more. It helps automate payroll processing, onboard employees, manage performance, and track time and attendance. ### Why we like Paycom: Paycom was named Best for Functionality on Capterra’s [Best Direct Deposit Payroll Software](https://www.softwareadvice.com/hr/direct-deposit-payroll-comparison/) list, with users highlighting its real-time reporting, attendance tracking, and employee self-service portal. Many reviewers say it simplifies payroll and tax compliance while helping employees stay on top of tasks like submitting hours. ### Who should use Paycom: Midsize organizations with 51-200 employees enjoy that Paycom alleviates a ton of administrative burden when it comes to running payroll, onboarding new employees with required documentation, and allowing employees to access their own information and tasks with the self-service portal. Wondering if Paycom is right for your organization? Our Payroll Software selection experts can help you in 15 minutes or less. ## Paycom User Interface ## Popular Paycom Alternatives Main Product Paycom 4.4 [(1400)](https://www.softwareadvice.com/hr/paycom-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.24Value for money - 4.36Customer support - 4.36Functionality Pricing Available upon request Get Price Alternative Product [RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/) 4.6 [(1566)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.35Value for money - 4.48Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4883)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at CA$8.00 per month Get Price Alternative Product [Deel](https://www.softwareadvice.com/hr/deel-profile/) 4.9 [(4314)](https://www.softwareadvice.com/hr/deel-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.70Customer support - 4.78Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) 4.6 [(3644)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.47Value for money - 4.50Customer support - 4.42Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1965)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.23Value for money - 4.07Customer support - 4.26Functionality Pricing Available upon request Get Price ## Paycom Overview Paycom is a leading provider of human capital management software that helps organizations automate routine decisions and workflows. Through built-in decisioning logic and full-solution automation, Paycom helps reduce manual work, improve consistency and streamline HR and payroll processes. Its single database consolidates HR and payroll data, helping eliminate fragmentation while supporting accurate, seamless workforce management. This integrated approach reduces administrative burden for HR, managers and employees while improving operational efficiency. Founded in 1998, P... aycom serves organizations across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider. ## Paycom Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Compare Pricing Compare pricing across our most frequently recommended Payroll products. Software options Starting price\* User rating [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) CA$8.00 per month 4.86[(4883 reviews)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) **543** recommendations [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) $10.00 per month 4.60[(3644 reviews)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) **462** recommendations [Deel](https://www.softwareadvice.com/hr/deel-profile/) $5.00 per month 4.85[(4314 reviews)](https://www.softwareadvice.com/hr/deel-profile/reviews/) **122** recommendations [Avanti](https://www.softwareadvice.com/hr/avanti-ca-profile/) CA$15.00 per month 4.29[(63 reviews)](https://www.softwareadvice.com/hr/avanti-ca-profile/reviews/) **68** recommendations \*Defined as the price above any available free plan ## Paycom Features Drawn from insights across 1400 verified reviews, we've outlined Paycom's best and worst rated features and how they stack up against the average rating. Paycom's score Category average Paycom's Best Rated Features Attendance Management 4.83 3.46 category average Leave Tracking 4.83 4.07 category average Real-Time Reporting 4.79 4.31 category average Paycom's Worst Rated Features Generative AI 3.21 2.85 category average 360 Degree Feedback 3.58 3.66 category average Third-Party Integrations 3.62 3.45 category average - Popular features found in Payroll 401(k) Tracking Benefits Management Check Printing Compensation Management Compliance Management Direct Deposit Employee Database Self Service Portal Third-Party Integrations W-2 Preparation Wage Garnishment - More features of Paycom 1099 Preparation 1-On-1 Meetings 360 Degree Feedback 360 Reviews Absence Management Academic/Education ACA Reporting Access Controls/Permissions Accounting Integration Activity Dashboard Activity Tracking Ad hoc Query Ad hoc Reporting AI Copilot AI/Machine Learning Alerts/Escalation Alerts/Notifications AML Compliance Analytics API Applicant Tracking Application Management Approval Process Control Approval Workflow Archiving & Retention Assessment Management Asset Tracking Asynchronous Learning Attendance Management Attendance Tracking Audit Management Audit Trail Automated Receipt Matching Automated Scheduling Automatic Time Capture Auto Update Availability Management Background Screening Barcoding/RFID Batch Processing Benchmarking Benefits Administration Outsourcing Benefits Dashboard Billable & Non-Billable Hours Billing & Invoicing Biometric Recognition Blended Learning Bonus Management Break Management Budgeting/Forecasting Budget Management Built-in Course Authoring Business Process Automation Calendar Management Calendar Sync Candidate Management Candidate Profiles Career Development Cash Flow Management Categorization/Grouping Certification & Licensing Certification Tracking Chatbot Class Scheduling Clock In/Out COBRA Administration Collaboration Tools Commission Management Communication Management Company Goals And OKRs Compensation Plan Modeling Compensation Statements Competency Management Compliance Tracking Configurable Workflow Content Library Content Management Continuous Feedback Corporate/Business Corporate Card Corrective and Preventive Actions (CAPA) Course Management Course Tracking Credit Card Management Criminal History Verification Customizable Branding Customizable Dashboard Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Dashboard Creation Data Connectors Data Import/Export Data Security Data Synchronization Data Verification Data Visualization Deduction Management Digital Signature Disability Insurance Administration Discussions/Forums Document Management Document Storage Drag & Drop Drug & Health Screenings Duplicate Detection Education Verification eLearning Companies Electronic Forms Electronic Payments Electronic Signature Employee Benefits Administration Employee Engagement Employee Handbook Employee Management Employee Onboarding Employee Portal Employee Profiles Employee Scheduling Employee Self Service Employee Time Tracking Employment Eligibility Verification Employment Screening Enrollment Confirmation Environmental Compliance Expense Claims Expense Tracking FDA Compliance Feedback Management Financial Analysis FMLA Administration Forecasting For Mobile Forms Management For Nonprofits Fraud Detection GDPR Compliance Generative AI Geofencing Goal Management Goal Setting/Tracking Gradebook Group Scheduling Health Insurance Administration Help Desk Management HIPAA Compliant Historical Reporting HR Management HSA/FSA Administration Identity Verification Incentive Management Incident Management Individual Development Plans Instant Check Internal HR Internal Talent Mobility Interoperability Interview Management Invoice Management ISO Compliance Job Application Management Job Board Job Description Management Job Posting Job Requisition Knowledge Base Management Labor Cost Calculator Labor Cost Reporting Labor Forecasting Labor Management Learner Portal Learning & Development Learning Management Learning Paths/Tracks Leave Tracking Life Insurance Administration Location Tracking Lockout Periods Market Data Analysis Messaging Mileage Tracking Mobile Access Mobile Alerts Mobile App Mobile Learning Mobile Receipt Upload Monitoring Multi-Country Multi-Currency Multi-Language Multi-Location ## Paycom Integrations Based on 1400 verified reviews, we've identified products most frequently integrated withPaycom. Finch API Integration rated 4.0 from 2 reviews Human Interest Integration rated 4.5 from 2 reviews Toast POS Integration rated 4.5 from 2 reviews LinkedIn Jobs Integration rated 1.0 from 1 review Multiview ERP Integration rated 5.0 from 1 review Microsoft Outlook Integration rated 5.0 from 1 review See all 35 integrations ## Paycom Key Sentiments We analyzed 1400 verified reviews for Paycom to find out what actual users really think. Most Positive Sentiments HR management 71% Positive 23% Neutral 5% Negative Reviewers highlight Paycom’s wide-ranging HR features as helpful for simplifying processes and improving efficiency. They appreciate the platform's ability to house all HR functions in one place, making it easier to manage payroll, benefits, and employee records. Users also find the system's HR resources valuable for reducing administrative burden on HR teams. Payroll processing 59% Positive 24% Neutral 17% Negative Users find Paycom's payroll processing features comprehensive and efficient. The system is noted for handling a range of payroll needs, including time and labor management, benefits administration, and expense tracking. Users also value the platform's efficiency improvements, noting that it reduces payroll processing time and integrates seamlessly with other HR functionalities. Employee management 59% Positive 29% Neutral 12% Negative Reviewers praise the platform’s user-friendly interface for making it easy for employees to update personal details and access payroll documents. They find the employee self-service feature particularly beneficial, as it empowers employees to handle time off requests, direct deposit information, and other personal data without HR intervention. Users also highlight the platform’s efficient HR data tools, which simplify tracking and consolidating employee information. Least Positive Sentiments Reporting 43% Positive 30% Neutral 27% Negative Users find Paycom’s reporting tools useful, particularly for generating detailed, customizable reports. They value the customization options available, which allow them to tailor reports to their specific needs. However, some users experience challenges with the user-friendliness of the report customization process and find the reporting features limited in certain areas. Time clocking 47% Positive 29% Neutral 24% Negative Users consider Paycom's time clocking features convenient and efficient, allowing them to clock in and out easily, even from their mobile devices. They appreciate the system's functionality for managing time entries and correcting clocking errors. However, some users encounter issues with system lag and reliability, which can affect the clocking process and cause delays. Customer service 51% Positive 19% Neutral 31% Negative Reviewers appreciate Paycom's customer service availability and the quality of support provided. They find the customer service team responsive and helpful, often resolving issues quickly. However, some users report inconsistencies in customer service quality and experience difficulties with support, leading to frustration and dissatisfaction. ## Paycom User Reviews ## Paycom customer ratings - Overall rating: 4.4/5 - Total reviews: 1,400 ### Rating distribution - 5 stars: 843 reviews (60%) - 4 stars: 369 reviews (26%) - 3 stars: 122 reviews (9%) - 2 stars: 34 reviews (2%) - 1 star: 32 reviews (2%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.2/5 - Customer support: 4.4/5 - Functionality: 4.4/5 --- ### Efficient and Friendly Platform - Overall rating: 4/5 - Reviewer: Sophie C. - Verified reviewer: Yes - Industry: Gambling & Casinos - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Paycom has been very positive. It is user-friendly, efficient, and simplifies payroll and HR processes #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Paycom is user-friendly, efficient, and streamlines payroll and HR processes in one convenient platform #### Cons Not so great start when we transitioned, after our account was finally set up right it was ok. Not so great customer service response. #### Reasons for choosing Paycom Cost, we have sister properties and got a discount to add all. #### Reasons for switching to Paycom Cost, we have sister properties and got a discount to add all. #### Vendor response Thank you for sharing your experience, Sophie! We're pleased to hear Paycom has helped streamline your payroll and HR processes with a user-friendly experience. We also appreciate your feedback and encourage you to connect with your dedicated specialist to help optimize the platform and ensure it continues to meet your organization's needs. Replied September 2026 --- ### Assistant to the Business Administrator - Overall rating: 5/5 - Reviewer: Karen H. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I feel making the move to PayCom was the best decision that we made in providing the best payroll system for not just myself but all the employees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support is none better, the ease of use of the system is helpful to those who have to process, the team collaboration is tops, and communication is always open and helpful, the value for money is none better. Best decision that was made in going to paycom. #### Cons I wish some of the changes made were left alone, however, I know that stream lining is better, you just get use to a certain way and are happy not to change #### Reasons for switching to Paycom PayCom system came highly recommended to our B.A. and we looked into and it was a good fit. #### Vendor response It's great to hear that making the switch to Paycom has been such a positive experience for your organization, Karen! Thank you for recognizing your dedicated specialist, ease of use and collaborative approach, and we appreciate your feedback as we continue innovate for our clients.  Replied August 2026 --- ### Great employee management system - Overall rating: 5/5 - Reviewer: Alyssa G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience and great software that allows you to access all employee benefits in one place and the customer service is great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use in the system and mobile phone compatible. The Paycom app is very easy to use and navigate. #### Cons Still some glitches with location mainly on non-iphone devices. Sometimes harder to login when switching from mobile to desktop. #### Vendor response Thank you for sharing your experience, Alyssa! We’re glad to hear Paycom makes it easy to manage employee information and benefits in one place, with a mobile‑friendly experience that supports teams wherever they work. Delivering intuitive software alongside reliable, responsive service is exactly what we strive for. Replied March 2026 --- ### Several Options Available but the base features are gold - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been Paycom customers for about 10 years and it can feel like it's a lot to learn but overall it has been a very positive partnership for us because it is able to merge the HR and payroll features nicely. Overall a 9 out of 10 for our experience and they've always had professional and friendly service. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that Paycom has a system that you can house all of the HRIS documents things like applications integrated in from indeed postings, onboarding online, checks and balances, employees able to update their own information with backup attached for approval. #### Cons Paycom is in the process of updating their look from a computer program look and feel to more app based feel, so things are changing. AI is being integrated and it's a learning system so it takes a while to find the right terminology for what you want to do. There are a lot of newer options that sound great but aren't always worth the cost. #### Reasons for switching to Paycom ADP could not keep up with the changes we needed for our business. #### Vendor response Thank you for your review and for partnering with Paycom over the past decade. We're pleased to hear that bringing HR and payroll together in a single software has continued to deliver value for your organization. Replied July 2026 --- ### Paycom Review - Overall rating: 5/5 - Reviewer: KIM S. - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Paycom is a comprehensive system with a lot of potential and many useful features. It can be especially beneficial for organizations that want to manage payroll, HR, timekeeping, benefits, and employee information within one platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Paycom is that it offers many important payroll and HR functions within one system. The ability to manage payroll, employee information, timekeeping, accruals, benefits, and reporting in one platform can be very beneficial. I also appreciate the employee self-service features, which allow employees to access their own information, pay stubs, time-off balances, and other employment-related information without having to contact payroll or HR for every question. Paycom is a powerful system with many capabilities, and when everything is set up correctly, it can be an effective tool for managing payroll and HR responsibilities. Our Paycom Specialist are always willing to help and are responsive when I have questions or concerns. They make an effort to get back to me in a timely manner and assist us in finding answers or resolving issues. Having a dedicated specialist who is available and willing to help has been a positive part of our experience with Paycom. #### Cons What I like least about Paycom is that some processes can be difficult to figure out, especially when changes need to be made to existing setups. There are times when a simple change can require multiple steps or assistance from customer support. Additionally, reporting and general ledger setup can be challenging, and it would be helpful if the system provided clearer explanations and easier ways to identify and correct issues. The overall cost can become expensive, especially as additional products and services are added. It is important to regularly review which products are being used and whether they are providing enough value to justify the cost. We would like to see greater transparency and flexibility regarding pricing and the ability to better evaluate which services are necessary for our organization. #### Reasons for switching to Paycom To have the employees put in their time. No more timecards #### Vendor response Thank you for sharing your experience, Kim! We're glad Paycom's single software has helped bring payroll, HR, timekeeping, benefits and employee information together in one place while empowering employees through Employee Self-Service®. We also appreciate your recognition of our dedicated support model and the value your specialist has provided in helping your organization get the most out of the platform. Replied September 2026 --- ### More Than Payroll: A User-Friendly HR Platform with Hands-On Support - Overall rating: 5/5 - Reviewer: Kimberly A. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with Paycom has been very positive. The platform has allowed us to bring many of our HR processes together in one system while giving employees greater ownership and visibility of their information. From an HR perspective, having an integrated system for payroll, benefits, time and attendance, training, performance management, and other employee processes has helped us operate more efficiently. One of the biggest differentiators has been the level of hands-on service, training, and continued education provided to administrators. As Paycom introduces new products and enhancements, we are given opportunities to learn how to use those tools and incorporate them into our processes. Like any comprehensive HRIS, there is always room for continued improvement in simplicity, flexibility, and customization. However, Paycom has continued to evolve, and we have found the platform to be user-friendly, dependable, and a valuable resource for both our HR team and our employees. Overall, Paycom has been more than just a payroll system for us. It has become an important part of how we manage and support our workforce. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Paycom is the hands-on service and support, along with the platform’s commitment to continually educating and training administrators as new products and features are introduced. Rather than simply rolling out new functionality, Paycom provides resources and guidance that help administrators understand how to use the tools effectively. The platform is also user-friendly for both administrators and employees, which helps drive adoption and reduces the amount of day-to-day assistance HR has to provide. I especially appreciate Paycom’s employee-driven approach to data, which gives employees greater visibility into and ownership of their personal information, timecards, benefits, documents, and other employment-related information. Overall, Paycom has helped us create a more streamlined and self-service HR experience while still providing the hands-on support, training, and education our administrative team needs. The combination of technology, employee ownership of data, and ongoing customer support has been one of the biggest strengths for us. #### Cons One area that can be challenging with Paycom is that, because the system is so comprehensive, some processes can feel more complex than they need to be. There are times when completing what seems like a simple administrative task requires multiple steps or navigating through several areas of the system. (scheduling) Additionally, while Paycom regularly introduces new products, enhancements, and features, keeping up with all of the available functionality can sometimes be overwhelming. It takes a commitment from administrators to stay engaged with training and education to ensure we are taking full advantage of the system. #### Reasons for switching to Paycom Had a very aniquated platform and package. I came from an org that used Paycome and knew better was out there. #### Vendor response Your perspective highlights something that's incredibly important to us: combining innovative technology with ongoing support. We're honored that Paycom has become a valuable resource for both your HR team and employees, helping streamline processes while empowering employees with greater ownership of their information. Thank you for your 5-star review, Kimberly! Replied August 2026 --- ### Long term Client - Overall rating: 5/5 - Reviewer: Terri C. - Verified reviewer: Yes - Industry: Packaging and Containers - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good. We have been with them since 2013, and it has been a very good overall experience. I like that I can call if I have quesitons and someone is always there to assist. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is user-friendly. It was easy to learn to use the system and it easy to navigate through to update information. #### Cons Probably the reports. Sometimes, the pre-formatted reports don't have exactly what I need, and it can take some time to create the report with the information I do need. #### Reasons for switching to Paycom They made large mistakes that could not be overlooked. #### Vendor response Thank you for being a longstanding client and for sharing your experience, Terri! We're glad Paycom's ease of use and responsive, world-class support has continued to make a positive impact, and we appreciate your trust over the years. Replied August 2026 --- ### PAYCOM REVIEW - Overall rating: 4/5 - Reviewer: EMILY P. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BEEN WITH PAYCOM FOR OVER TWO YEARS AND NOT A LOT OF ISSUES. WENT THROUGH A FEW PAYCOM SPECIALISTS BUT OUR CURRENT ONE IS GREAT. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros EASY PLATFORM TO USE, GOOD CUSTOMER SERVICE, SPEED IS GOOD AND INTEGRATION IS GOOD AS WELL. FORMATTING IS EASY TO READ. #### Cons COMMUNICATION CAN BE IMPROVED. RESPONSE TIME TO QUESTIONS CAN BE IMPROVED. ANSWERING QUESTIONS WITH QUESTIONS IS NOT HELPFUL. #### Reasons for choosing Paycom APPLICATION WAS EASIER TO USE. WAS MORE COST EFFECTIVE #### Reasons for switching to Paycom NOT GREAT FOR WHAT WE WERE USING IT FOR. #### Vendor response After more than two years as a client, it's great to hear Paycom continues to be a reliable solution for your team. We're especially pleased that Paycom's ease of use and your dedicated specialist continue to create a positive experience. Thank you for your partnership, Emily! Replied August 2026 --- ### Thank you Paycom - Overall rating: 5/5 - Reviewer: Tina S. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Literally a silent partner that helps all aspects of our businesss! Whether it is with normal routine day to day business or a new and unique scenario, we know we have support!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Thanks for making tasks like PTO, benefits and payroll easier and more efficient. Not only HR, but employees and managers are more engaged and knowledgeable. #### Cons Wish we had switched sooner!! Our years with other providers were “fine” but paycom took us to the next level. #### Reasons for choosing Paycom The sales team was incredible. They really tried to understand our business and its needs. #### Reasons for switching to Paycom We were just another number not a true partner. We didn’t know what we didn’t know until paycom came along. #### Vendor response Tina, thank you for the thoughtful review! It's great to hear Paycom is helping simplify day-to-day processes while giving employees, managers and HR teams more confidence and visibility. We appreciate the opportunity to partner with your organization. Replied September 2026 --- ### Paycom has been a huge help in simplifying our HR processes! - Overall rating: 5/5 - Reviewer: Rex V. - Verified reviewer: Yes - Industry: Events Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have worked with several HRIS and payroll providers throughout my career, and I can confidently say that Paycom is one of the most functional and user-friendly HRIS platforms I have used. As a Benefits Administrator, Paycom has significantly reduced the amount of manual work involved in managing employee data and HR processes. It has been especially helpful with ACA reporting, FMLA administration, payroll, benefits administration, employee communications, surveys, and many other day-to-day HR functions. What I really appreciate about Paycom is the number of tools and features available within the platform. The more you learn and explore the system, the more you discover what it can do. There are so many functionalities that have helped us automate processes, reduce manual reviews, and make managing employee information much more efficient. Paycom has made a significant difference in my day-to-day work, and I would definitely recommend it to other HR and Benefits professionals looking for a comprehensive and user-friendly HRIS solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has been especially helpful with ACA reporting, FMLA administration, payroll, benefits administration, employee communications, surveys, and many other day-to-day HR functions. #### Cons There are so many functionalities and require to spend time to learn however it have helped us automate processes, reduce manual reviews, and make managing employee information much more efficient. #### Vendor response Thank you for sharing your experience, Rex! We're thrilled to hear Paycom has helped streamline your HR processes, reduce manual work, and support everything from payroll and benefits administration to workforce management more efficiently. Replied September 2026 --- Showing 1 - 10 of 1400 Reviews [See All Reviews](https://www.softwareadvice.com/hr/paycom-profile/reviews/) ## Paycom FAQs - How much does Paycom cost per month? Paycom charges a per employee, per month fee, though exact pricing isn’t publicly listed. Reviews cite costs ranging from $24 to $30 per employee per month, depending on company size and features. A one-time implementation fee also applies—typically between 10% and 20% of the annual software cost. Pricing details require a sales consultation. - What are the benefits of using Paycom? Paycom benefits include faster payroll processing with less human error, reduced administrative burden for basic HR tasks, and cost savings from vendor consolidation. Reviews also mention fewer inquiries to the HR team, as employees can find documents, pay stubs, tax forms, and outstanding tasks within their self-service app. - Can you have 2 accounts on Paycom? Yes, employees can have two different accounts on Paycom with different employers. Within the employee app, users can navigate to 'Manage Accounts' then select 'Employee Self-Service' to add another account using their credentials. Users can toggle back and forth between different employers with different accounts. - What problems does Paycom solve? Paycom simplifies HR and payroll by combining hiring, employee management, and finance tools in one platform. Its centralized system reduces data duplication, while AI-driven automation streamlines tasks like payroll and time-off tracking. Employees can preview their paychecks before processing, helping to catch errors and improve overall accuracy. ## Paycom Popular Comparisons [RUN Powered by ADP vs Paycom](https://www.softwareadvice.com/hr/adp-run-profile/vs/paycom/)[Rippling vs Paycom](https://www.softwareadvice.com/hr/paycom-profile/vs/rippling/)[Deel vs Paycom](https://www.softwareadvice.com/hr/deel-profile/vs/paycom/)[BambooHR vs Paycom](https://www.softwareadvice.com/hr/bamboohr-profile/vs/paycom/)[Paylocity vs Paycom](https://www.softwareadvice.com/hr/paycom-profile/vs/web-pay/)[ADP Workforce Now vs Paycom](https://www.softwareadvice.com/hr/adp-workforce-now-profile/vs/paycom/)[Paychex vs Paycom](https://www.softwareadvice.com/hr/paychex-flex-profile/vs/paycom/)[Paycor vs Paycom](https://www.softwareadvice.com/hr/paycom-profile/vs/paycor-perform/)[Asure vs Paycom](https://www.softwareadvice.com/hr/asure-payroll-profile/vs/paycom/)[isolved vs Paycom](https://www.softwareadvice.com/hr/isolved-profile/vs/paycom/)[UKG Pro vs Paycom](https://www.softwareadvice.com/hr/paycom-profile/vs/ukg-pro/)[Patriot Software vs Paycom](https://www.softwareadvice.com/compare/3746-Patriot-Software/vs/32588-paycom/)[Gusto vs Paycom](https://www.softwareadvice.com/compare/20428-Gusto/vs/32588-paycom/)[Dayforce HCM vs Paycom](https://www.softwareadvice.com/compare/4592-Dayforce-HCM/vs/32588-paycom/)[Workday HCM vs Paycom](https://www.softwareadvice.com/hr/paycom-profile/vs/workday-hcm/)[Proliant vs Paycom](https://www.softwareadvice.com/hr/paycom-profile/vs/pro-liant/)[HiBob vs Paycom](https://www.softwareadvice.com/hr/bob-profile/vs/paycom/)[Centrally HR vs Paycom](https://www.softwareadvice.com/hr/centrally-hr-profile/vs/paycom/)[QuickBooks Payroll vs Paycom](https://www.softwareadvice.com/hr/paycom-profile/vs/quickbooks-full-service-payroll/)[UKG Ready vs Paycom](https://www.softwareadvice.com/compare/32588-paycom/vs/419228-UKG-Ready/) [Compare All Alternatives](https://www.softwareadvice.com/hr/paycom-profile/alternatives/) Stuck Between Options? Our experts can help you compare Paycom with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice