# Namely Software Reviews, Demo & Pricing - 2026 > Review of Namely Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hr/namely-profile --- [Home](https://www.softwareadvice.com/) / [Human Resources Software](https://www.softwareadvice.com/hr/) / Namely Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/namely-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/namely-profile/alternatives/) # Namely 2026: Benefits, Features & Pricing Wondering if Namely is right for your organization? Our Human Resources Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Namely 4.2 [(439)](https://www.softwareadvice.com/hr/namely-profile/reviews/) Pricing Pricing available upon request ### About Namely Namely provides modern, intuitive HCM solutions including scalable technology, expert-managed payroll and benefits services, and fully comprehensive professional employer services. Backed by a 24-7 customer success team, Namely employs an industry-leading pod support model to help clients anytime they need extra help. Namely Now offers small businesses an HCM including payroll and HR at a budget-conscious price. For growing companies, we have Namely Plus which includes payroll and HR, talent, time, and other tools to engage and enrich their employees. Namely offers Namely Plus People, including managed Payroll and Benefits, for companies looking to free up more time internally for strategy. For the business that wants to expand while minimizing risk and liability, our white-glove comprehensive PEO solution is Namely Complete. Wondering if Namely is right for your organization? Our Human Resources Software selection experts can help you in 15 minutes or less. ## Namely User Interface ## Popular Namely Alternatives Main Product Namely 4.2 [(439)](https://www.softwareadvice.com/hr/namely-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 3.94Value for money - 4.00Customer support - 3.99Functionality Pricing Available upon request Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1846)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.22Value for money - 4.06Customer support - 4.26Functionality Pricing Available upon request Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4821)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) 4.6 [(3443)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.46Value for money - 4.50Customer support - 4.41Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5274)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) 4.4 [(1281)](https://www.softwareadvice.com/hr/paycom-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.26Value for money - 4.34Customer support - 4.37Functionality Pricing Available upon request Get Price ## Namely Pros and Cons We analyzed 439 verified reviews for Namely to find out what actual users really think. Select to learn more Intuitive Interface For Users The platform is designed with a familiar, social media-like interface that makes navigation simple for both admins and employees. Users consistently mention how easy it is to find information, enroll in benefits, and manage HR tasks without needing technical expertise or lengthy training. Centralized Payroll And Hr Tools Namely brings payroll, benefits, and HR management together in one platform. Employees can access paystubs, update personal info, and request PTO easily. The system supports self-service, automates onboarding, and keeps sensitive data secure, streamlining payroll and related HR tasks for admins and staff. Supports Scaling Small Companies Namely is well-suited for small and mid-sized businesses, helping teams streamline HR processes and maintain compliance. Users appreciate its ability to grow with their workforce, making it a practical choice for companies looking to build a solid HR foundation and adapt as they expand. Limited And Tedious Workflows Task management features in Namely are often described as basic and cumbersome. Users struggle with time tracking, scheduling, and syncing issues, and find the interface confusing for clocking in/out and managing PTO. Missing notifications and manual processes add to the frustration. Inconsistent And Slow Assistance Many users report poor experiences with Namely's customer support, citing slow response times, lack of follow-through, and frequent changes in service structure. Support reps are often unhelpful or hard to reach, leaving clients frustrated when trying to resolve issues or get guidance. ## Namely Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Namely's HCM Platform Pricing available upon request Plan includes: - Large Group Benefits - Worker's Compensation Administration - Risk & safety management - Shared Liability Compliance Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Namely Features - Popular features found in Human Resources Applicant Tracking Benefits Management Compensation Management Employee Management Onboarding Payroll Management Performance Management Recruitment Management Time & Attendance - More features of Namely 360 Degree Feedback 401(k) Tracking ACA Reporting Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Approval Process Control Assessment Management Attendance Management Attendance Tracking Audit Management Benchmarking Benefits Administration Outsourcing Benefits Dashboard Calendar Management Candidate Profiles Candidate Tracking Check Printing Clock In/Out COBRA Administration Competency Management Compliance Management Compliance Tracking Configurable Workflow Customizable Branding Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Deduction Management Direct Deposit Disability Insurance Administration Document Management Document Storage Electronic Forms Electronic Signature Employee Benefits Administration Employee Database Employee Engagement Employee Handbook Employee Onboarding Employee Portal Employee Profiles Employee Recognition Employee Self Service Employee Time Tracking Feedback Management FMLA Administration For Accountants For Small Businesses Goal Management Goal Setting/Tracking Health Insurance Administration HIPAA Compliant HR Management HSA/FSA Administration Individual Development Plans Job Description Management Job Posting Learning & Development Leave Tracking Life Insurance Administration Mobile Access Mobile App Multi-Country Multi-State Negative Feedback Management Offboarding Ongoing Performance Tracking Online Benefits Enrollment Orientation Workflow Management Payroll Outsourcing Payroll Reporting Peer Appraisals Performance Appraisal Performance Metrics Performance Review Management Provider Management Pulse Surveys Question Library Real-Time Data Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Retirement Plan Management Review Cycle Tracking Role-Based Permissions Search/Filter Self Assessment Self Service Portal Sick Leave Tracking Skills Assessment Surveys & Feedback Task Management Tax Compliance Third-Party Integrations Time Off Management Time Off Requests Timesheet Management Time Tracking Training Management Trend Analysis Vacation/Leave Tracking W-2 Preparation Wage Garnishment Weighted Performance Measures Workflow Management ## Namely Integrations Lever Integration rated undefined from -1 review Okta Integration rated undefined from -1 review The Applicant Manager Integration rated undefined from -1 review Workable Integration rated undefined from -1 review Lessonly Integration rated undefined from -1 review Greenhouse Integration rated undefined from -1 review See all 47 integrations ## Namely User Reviews Overall Rating 4.2 Ratings Breakdown 5 51% 4 30% 3 9% 2 7% 1 4% Secondary Ratings Ease of Use 4.2 Value for money 3.9 Customer support 4.0 Functionality 4.0 Alan B. Verified reviewer Hospital & Health Care 10000+ employees Used daily for less than 2 years Review source Reviewed September 2023 Namely is an intuitive and simple payroll software 4 Namely does a great job with tax notices, so we never have to worry about anything getting lost in the shuffle. Employees can access a great HRIS system. Regular use of the system by staff members is evidence of its value. Having all of the company's paperwork and personnel files in one place is helpful. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: I appreciate how quick and easy it is to check my benefits and salary. Leave of absence requests can also be submitted. The onboarding procedure at Namely is streamlined. It's useful for maintaining legal conformity. The payroll system I use has a very responsive customer service team. Cons: There are sometimes too many hoops to jump through and paperwork to submit before a desired change can be implemented. For instance, the system required us to acquire and present an authorization letter of the IRS in order to change the company name. For some reason, filing taxes under the new name wasn't good enough. Reasons for switching to Namely Our payroll is processed safely and efficiently by Namely. It handles our W-2s and Form 941 filings as well. The many different payroll reports are quite useful. There are dozens of options available. Read More Katrina V. Verified reviewer Hospital & Health Care 10000+ employees Used daily for less than 2 years Review source Reviewed September 2023 Namely is an excellent HRIS for small businesses 4 In particular, it is user-friendly, centralizes all of our data, and streamlines our operations. All of the tools have improved our team management and allowed us to devote more time to strategic rather than administrative tasks, such as onboarding new recruits and monitoring vacation time. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Namely is a great human resource management system. We are a tech firm, and the platform has received nothing but praise from our developers. Our HR services are now more streamlined than ever thanks to the intuitive reporting and various modules that allow us to devote more time to strategic rather than administrative tasks. Cons: The months-long process of finalizing API feeds has slowed down the processing of layoffs and new hiring with their perks with our many partners. The resolution of this issue will also simplify our situation. Reasons for switching to Namely Smaller organizations can profit considerably from the high quality data collecting offered by this service, despite its cheaper price tag. Possibilities for employee self-service and data collecting are expanded. Read More VR Verified Reviewer Financial Services 11-50 employees Used daily for less than 2 years Review source Reviewed April 2019 Namely for the Win 4 We are solving efficiency issues at our organization. Within one year of using Namely, we have been able to focus on writing new policies and implementing training that we did not have time to complete before. We are also solving key man risk issues, because our dedicated reps know our business and would be able to help other employees if our department was unavailable for any reason. I have also had an overall great experience with Namely's support team. Ratings Breakdown 4 Ease of use 3 Value for money Previously 4 5 Customer support 3 Functionality Previously 4 Pros: I love the payroll function for Namely. It is user friendly, accurate, and reliable. I also love working with a dedicated payroll rep each payroll cycle to help make things run smooth and efficiently! Cons: There are some missing features on Namely, like the ability to have recurring monthly deductions versus deductions each check. I would also like to see some improvements to the performance management system. Read More ML Melissa L. Verified reviewer Information Technology and Services 501-1000 employees Used daily for less than 2 years Review source Reviewed August 2020 Happy with HRIS 4 Namely is a good system. It has helped us to make our candidate and employee experience easier and more efficient. We are looking forward to adding the benefits system to replace our current system to really give our employees a central place to go for all of their needs. Ratings Breakdown 4 Ease of use 5 Customer support 3 Functionality Pros: We really like the onboarding tool for our new hires. There are definitely benefits to this system to streamline your process. For the most part, Namely provides an easy to use platform for our new hires to upload and provide their information. I really like the option of the e-signature which allows us to send out documents to individuals or company wide to be signed. Those documents are then available on the employees profile. We like the analytics which allow us to look at a variety of data points about our employees. We are preparing to add Namely benefits to our package and are hopeful that this will allow us to increase our employee experience satisfaction. Cons: We did not have a great experience with implementation and felt that we were not prepared for our go live. Our original Customer Support person struggled with many of our questions and concerns and we were left to figure a good number of work arounds on our own. We are hopeful that the new system for getting help support will be better for us. We are frequently looking for ways to work around the limitations of the Namely software. The Namely community of users has been helpful to our company. Reasons for switching to Namely At the time of the switch Zenefits was not able to offer a Global solution for our company. Vendor Response Thank you for your review! We really appreciate your feedback and are happy to hear that Namely has enhanced your onboarding process and overall employee experience. As for implementation, we truly apologize for your experience. We have made several improvements recently, such as introducing Data Migration Services, to ensure that our clients' implementations go smoothly and properly prepare them to go live. As for customer support, we are confident that our new Pod Service Model will enhance clients' overall experiences and are happy to hear that you have found the Namely Help Community to be helpful. Replied November 2020 Read More VR Verified Reviewer Human Resources 51-200 employees Used daily for less than 2 years Review source Reviewed August 2020 Great HRIS and Payroll system with many customizable features 4 I and a Namely advocate, I was instrumental in recommending and seeting them up for my business. I just think their customer service format changes frequently and it is confusing sometimes to keep up with their preferred communication etiquette. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: We have a ver detailed and multi step performance review process, Namely allowe dus to build the ratings and concepts for our processes. The abilit ti assign multiplie review writers, the steps of approval and the reminders are all key in our operations. Cons: Our account contacts and the way we communicate has changed at least 3 times in the past year. Sometimes i feel like there is a push to work with customer service only in their prefered way, if you send an e-mail instead of a case or if you mark something urgent that they don't think is urgent. Reasons for choosing Namely the communication during the sales and demo process and their willingness to customize and work to enhance feautures based on our request. Reasons for switching to Namely The goal for a more detailed performance management builts in our HRIS. Vendor Response Thank you for your review! We really appreciate your feedback and are happy to hear that you find our platform to be super customizable, especially when it comes to performance reviews. As for customer support, we truly apologize for your experience. We are confident that our new Pod Service Model and the Namely Help Community will enhance clients' overall experiences going forward. Replied November 2020 Read More AF Andrew F. Verified reviewer Real Estate 51-200 employees Used daily for more than 2 years Review source Reviewed May 2024 Avoid at all costs 2 We are already exploring moving off the platform, just two years after joining. That should tell you how bad the experience has been. We have had to add other tools to utilize functionality that is native in Namely, but simply doesn't work (like org charts). We are paying more for less. Ratings Breakdown 2 Ease of use 2 Value for money 2 Customer support 2 Functionality Pros: When we started out, we had an 80% great implementation team, and the only part that was lacking was payroll. Well, 2+ years later the \*only\* think going well is payroll, but issues still exist that we told them about \*at implementation\*. So what do I like best? Literally just our Payroll Admin. She is fantastic and does a terrific job. Cons: Things were bad with Namely, then they were acquired by a benefits brokerage and the tech has definitely taken a backseat. Simple things like LOA administration are not even built into the tooling, and their support is a mess. After 2+ years, we finally have a dedicated rep, and he is trying, but their team doesn't even know their own tech. I asked a question about a feature that \*should\* be necessary in expense reimbursement, for audit compliance. Their support said it didn't exist. I found it buried in the back end \*by accident\* two weeks later. That does not inspire confidence. Reasons for switching to Namely At the time, Rippling did not prioritize employee privacy. Rippling also did not have good payroll support, and they were making the customer do most of the work to improve the system's functionality. Vendor Response Hi Andrew, Thank you for taking the time to share your experience with us. We are sorry to hear that your time with Namely hasn't met your expectations over the past two years. Your feedback is crucial, and we appreciate your insights. We are delighted to hear that your payroll administrator has been a highlight; we know how important it is to have reliable and efficient support in this area. We’ve been actively working to improve our support and technology offerings. In January 2024, we launched a 24/7 support structure to provide better assistance with employee maintenance, reporting, payroll processing, and more. We've also been focusing on enhancing our HRIS workflows and refining roles to make your experience more seamless. We welcome the opportunity to better support your organization. You can contact our client services team 1.855.626.3591 or also work with your Client Relationship Manager directly. We're dedicated to earning back your trust and confidence. Replied May 2024 Read More Ed Emily d. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for less than 2 years Review source Reviewed September 2022 Adequate product for the price 2 I personally would not partner with Namely in the future, but it worked well enough for the 1 year+ that we had it. Ratings Breakdown 2 Ease of use 4 Value for money 2 Customer support 2 Functionality Pros: We decided to go with Namely because it worked well with Germany, and we are an international company. It is unfortunately very difficult to find a product that works well in both Germany and US, since Germany is not a 1st tier country (like Spain, France, England). Germany also has very specific compliance and protocols in place. This was a number 1 feature to us, as well as the price point. Namely also had relatively simple reporting, we were always able to get what we needed. Cons: Performance reviews were quite bad (from both an administrative and user standpoint), no ability to plan compensation within the system, difficult to set up work flows and difficult customer service (not able to just chat with someone, needed to email and create a ticket and wait for a response), organization chart was not set up well, work flows were not as simple as they could have been (ie a workflow for managers to be involved when someone was onboarded - had to be entirely manual). Reasons for choosing Namely Namely was better for the German side of our business Vendor Response Thank you for your review! We really appreciate your feedback. We are disappointed to hear that you feel Namely wasn't the right solution for your company and apologize for your negative experience. We will be sure to relay your feedback and suggestions to our Product team. Replied October 2022 Read More HG Hamid G. Verified reviewer Marketing and Advertising 2-10 employees Used weekly for less than 2 years Review source Reviewed August 2022 Payroll Management Software, marketed as total HR management 2 We initially chose Namely in order to outsource / automate more of our total HR management and Namely had positioned themselves as total HR management. While the payroll onboarding, setup and execution was relatively easy, it was quite painful to set up and distribute HR policies or get any substantive value from the additional HR consulting that we had paid for. At the end, when we realized that some of our state quarterly taxes had not been properly filed or submitted, we chose a different platform. Ratings Breakdown 3 Ease of use 2 Value for money 1 Customer support 2 Functionality Pros: Payroll setup and management was simple to setup and run for each pay period. Cons: The service was not reliable for tax preparation, and failed to submit our state taxes in some states. Reasons for switching to Namely ADP was cumbersome, expensive and their all-in-one HR management solution wasn't economical for our small-size company. Vendor Response Thank you for your review! We really appreciate your feedback. We are disappointed to hear that you feel Namely wasn't the right solution for your company and apologize for your negative experience. Replied October 2022 Read More GP George P. Verified reviewer Human Resources 11-50 employees Used weekly for less than 12 months Review source Reviewed April 2025 Namely Review 3 Namely was one of the first HRIS platforms I learned to use and while it is a decent platform for beginners, there are better options out there. It is a good platform for reporting, since it is simple to pull data and customize reports for your needs. However, it lacks usability and isn't that user friendly which can be problematic for navigation and understanding for employees. Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 4 Functionality Pros: Good reporting for HR, easy to update and input data. Great for building and editing employee profiles. Cons: Slow & doesn't have much integration with other platforms. Needs better tutorials for users. Customer service is lacking. Read More RM Ryan M. Verified reviewer Construction 2-10 employees Used weekly for less than 12 months Review source Reviewed December 2024 All in one solution for HR 5 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Everything you need for HR with 1 provider. Cons: Tiered pricing gatekeeps additional/needed services. Read More Showing 1 - 10 of 439 Reviews [See All Reviews](https://www.softwareadvice.com/hr/namely-profile/reviews/) ## Namely Popular Comparisons [Paylocity vs Namely](https://www.softwareadvice.com/hr/namely-profile/vs/web-pay/)[Rippling vs Namely](https://www.softwareadvice.com/hr/namely-profile/vs/rippling/)[BambooHR vs Namely](https://www.softwareadvice.com/hr/bamboohr-profile/vs/namely/)[Connecteam vs Namely](https://www.softwareadvice.com/hr/connecteam-profile/vs/namely/)[Paycom vs Namely](https://www.softwareadvice.com/hr/namely-profile/vs/paycom/)[ADP Workforce Now vs Namely](https://www.softwareadvice.com/hr/adp-workforce-now-profile/vs/namely/)[Paycor vs Namely](https://www.softwareadvice.com/hr/namely-profile/vs/paycor-perform/)[Buk vs Namely](https://www.softwareadvice.com/hr/buk-profile/vs/namely/) [Compare All Alternatives](https://www.softwareadvice.com/hr/namely-profile/alternatives/) ## Other Top Recommended Human Resources Software [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1281) Recently recommended **436** times [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4821) Recently recommended **432** times [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3443) Recently recommended **431** times [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) **4.3** (1846) Recently recommended **397** times Stuck Between Options? 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