ITCS-WebClock Software

4.70 / 5 (10)

Our advisors have recommended this product 3 times in the last 30 days

What is ITCS-WebClock?

ITCS-WebClock is a cloud-based human resources solution that caters to HR, payroll and finance teams in businesses of all sizes across various industries. Key features include time and attendance tracking, absence management, expense management, job costing and employee scheduling.

ITCS-WebClock helps managers and administrations keep track of their employees in real time, integrate biometric and badge readers and customize the day-to-day workflows as per their business requirements. Users can also check vacation balances, time off accruals and employee time off requests from a single location.

Additionally, ITCS-WebClock provides users with features that include sick leave tracking, salaried employee tracking, online punch cards and a custom reportin...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

10 Reviews of ITCS-WebClock

Average User Ratings

Overall

4.70 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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September 2019

Jules from Harmony Recovery Group

Company Size: 51-200 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Couldn't be happier!

The set up and integration were easy and completed without issue and within the promised timeframe, the team at WebClock is phenomenal. Training for my staff was informative and customized to provide what we needed, when we needed it, and delivered to who we needed it delivered to. Working with Travis was (and remains) a pleasure. Customer Support is knowledgeable and responsive. Overall the system does what we need it to do without issue and the people behind the system have proven that they take personal responsibility for the product that they put out. They were willing to make changes within the system to accommodate some specific needs that we had and worked with me to make sure that the platform not only met but exceeded our needs and expectations. Honestly not what I expected going in, as my previous experiences in this arena have been less than stellar, it is nice to know that there are companies out there that still care about not only the product that they put out but the end user and their experience in the environment.

Pros

It works the way I need it to work, consistently. That is a big deal when you have 140 employees in multiple states and at 6 locations. Since the switch I have been able to stop thinking about time and labor management every minute of the day.

Cons

There isn't anything that I can say I dislike about the platform.

Reasons for Choosing ITCS-WebClock

AlphaStaff recommendation. I have a lot of trust and faith in Marlene Gore and she said I should give you guys a shot with an open mind. She knew my frustrations and thought it would be a good fit ... she was right!

February 2020

SAM from ALBANESE GROUP LLC

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

A SERVICE OF EXCELLENCE!

Web-Clock has helped us from day one to control our Teamwork Schedule with accuracy.

Pros

ITCS-WebClock does excel on software design, accessibility, interaction, functionality, data base accuracy, well designed broad reporting, and above all by the Top Quality of their Team Customer Excellence! If you are in the market for a Time Control Software, do not look further, as WebClock will be right there for you!

Cons

We all have things to improve but having worked with WebClock for many years we see no improvement needed, but continued work on making it fit the need of the new market as time goes!

Reasons for Choosing ITCS-WebClock

It was Love at first site!

March 2020

Maria from Standardaero Component Services

Company Size: 51-200 employees

Industry: Aviation & Aerospace

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

March 2020

ITCS-WebClock review

n/a

Pros

easy to use. Accessible to all employees from phones, tablets and home computers

Cons

Limited reporting on attendance and changes. Mobil application not available

October 2018

PJ from Cook Maran & Associates, Inc.

Company Size: 201-500 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2018

Easy to Use Program

Your support team is great, very knowledgeable, responsive and a pleasure to deal with. My implementation specialist for our recent report requests was also very responsive and a pleasure to deal with.

Pros

The software is easy to use and it's easy for new employees to pick up.

Cons

I don't like that vacation hours cannot accrue on a monthly basis for new hires, I have to enter the hours manually. I wish employees' previous timesheets looked like the administrator's view. I think it make it easier for employees to find errors before approving their time.

March 2020

Orlando from Devanco Foods

Company Size: 51-200 employees

Industry: Food Production

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2020

On-Time Services

Overall service has been super great! Staff members are always friendly and willing to assist when the need arises.

Pros

User friendly, our employees can manage the portal with ease.

Cons

Too many steps to setup new hires and to make changes to the ISO Proximity Card.

Reasons for Choosing ITCS-WebClock

n/a

March 2020

PEGGY from National Public Seating

Company Size: 51-200 employees

Industry: Furniture

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

NPS

ITCS since on boarding and now, always have the support email team, that is great.

Pros

The software was easy to use. The import feature with my Payroll company.

Cons

going to different screens for employees profile, timecard. But WebClock did an upgrade this year and combine that. Now it's even easier to use.

February 2020

Elvia from Transworld Shipping (USA), Inc,

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2020

I love WebClock!

The most impact to our organization is that the WebClock system calculates and keeps records of PTO's for us.

Pros

The product is very user friendly. I like the bold colors and easy to find resources on the various pages.

Cons

The only issues we had were related to PTO balances and accrual. Once we ironed them out, everything worked well.

Reasons for Choosing ITCS-WebClock

We choose WebClock because it works with our payroll system and tracks our PTO.

October 2017

Melissa from Liberty Investment Properties

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Great Software

Pros

This software is super easy to use and much better than any other time clock we have used. Very user friendly.

Cons

There are a few things in the scheduling functionality that it doesn't allow you to do but we are hopefully getting those issues resolved.

April 2020

Hal from Kevin F Hatton Electric, Inc.

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Webclock Software

Pros

The Webclock is easy to use on the phone or the computer. The support team is above excellent.

Cons

Everything is great. I would love for a phone app as opposed to having to sign into the web browser, that would be easier.

June 2020

Connie from Dunham Electric, Inc.

Company Size: 2-10 employees

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2020

Web Clock Review

Pros

We really like the GPS features. And all the other tracking features.

Cons

We really have not found anything wrong with the product so far.

Reasons for Choosing ITCS-WebClock

Easy too use.