ITCS-WebClock Software

4.69 / 5 (13)

Our advisors have recommended this product 27 times in the last 30 days

About ITCS-WebClock

ITCS-WebClock is a cloud-based human resources solution that caters to HR, payroll and finance teams in businesses of all sizes across various industries. Key features include time and attendance tracking, absence management, expense management, job costing and employee scheduling.

ITCS-WebClock helps managers and administrations keep track of their employees in real time, integrate biometric and badge readers and customize the day-to-day workflows as per their business requirements. Users can also check vacation balances, time off accruals and employee time off requests from a single location.

Additionally, ITCS-WebClock provides users with features that include sick leave tracking, salaried employee tracking, online pun...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

13 Reviews of ITCS-WebClock

Average User Ratings

Overall

4.69 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(9)

9

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

August 2021

Karen from OAA

Company Size: 11-50 employees

Industry: Insurance

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2021

Complete time management system that seamlessly integrates with our HR system!

Ashlyn - our implementer - was TERRIFIC! She took the time to learn how we wanted it to perform and helped to streamline the setup to make the system work for us. Terrific customer service from her and the whole team. They are great!

Pros

We were conducting a complete overhaul and vendor change to a new PEO and WebClock was their preferred partner for a time keeping system. Compared to the system we used to use (ADP) it is a night and day easier and more user-friendly system. The WebClock system is intuitive once you get through the initial learning and is easy for both employee and manager.

Cons

Learning it is a bit cumbersome. It is not as instantly intuitive as I would hope it to be and the instructions are narrative instead of an easy infographic for my people to follow.

Reasons for Choosing ITCS-WebClock

WebClock was the partner to Engage; did not have a choice of products but have been very happy with WebClock!

Reasons for Switching to ITCS-WebClock

Changing entire PEOs - from ADP to Engage.

September 2019

Jules from Harmony Recovery Group

Company Size: 51-200 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Couldn't be happier!

The set up and integration were easy and completed without issue and within the promised timeframe, the team at WebClock is phenomenal. Training for my staff was informative and customized to provide what we needed, when we needed it, and delivered to who we needed it delivered to. Working with Travis was (and remains) a pleasure. Customer Support is knowledgeable and responsive. Overall the system does what we need it to do without issue and the people behind the system have proven that they take personal responsibility for the product that they put out. They were willing to make changes within the system to accommodate some specific needs that we had and worked with me to make sure that the platform not only met but exceeded our needs and expectations. Honestly not what I expected going in, as my previous experiences in this arena have been less than stellar, it is nice to know that there are companies out there that still care about not only the product that they put out but the end user and their experience in the environment.

Pros

It works the way I need it to work, consistently. That is a big deal when you have 140 employees in multiple states and at 6 locations. Since the switch I have been able to stop thinking about time and labor management every minute of the day.

Cons

There isn't anything that I can say I dislike about the platform.

Reasons for Choosing ITCS-WebClock

AlphaStaff recommendation. I have a lot of trust and faith in Marlene Gore and she said I should give you guys a shot with an open mind. She knew my frustrations and thought it would be a good fit ... she was right!

Reasons for Switching to ITCS-WebClock

Multiple issues with the system. It was pretty on the outside but did not work the way that we needed it to. Ended up with multiple "work arounds" to get simple things accomplished.

March 2020

Maria from Standardaero Component Services

Company Size: 51-200 employees

Industry: Aviation & Aerospace

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

March 2020

ITCS-WebClock review

n/a

Pros

easy to use. Accessible to all employees from phones, tablets and home computers

Cons

Limited reporting on attendance and changes. Mobil application not available

August 2021

Kate from Metabolic Fitness, LLC

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

August 2021

Product Review

Pros

EEs being able to select the location they are at when they clock in.

Cons

Supervisors are able to see ALL of an EEs punches instead of just the ones that pertain the them (location specific).

February 2020

SAM from ALBANESE GROUP LLC

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

A SERVICE OF EXCELLENCE!

Web-Clock has helped us from day one to control our Teamwork Schedule with accuracy.

Pros

ITCS-WebClock does excel on software design, accessibility, interaction, functionality, data base accuracy, well designed broad reporting, and above all by the Top Quality of their Team Customer Excellence! If you are in the market for a Time Control Software, do not look further, as WebClock will be right there for you!

Cons

We all have things to improve but having worked with WebClock for many years we see no improvement needed, but continued work on making it fit the need of the new market as time goes!

Reasons for Choosing ITCS-WebClock

It was Love at first site!