---
title: "Justworks Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Justworks. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Justworks is a good fit for you!"
source_url: "https://www.softwareadvice.com/hr/justworks-peo-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Justworks Reviews

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# Justworks User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 741

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 4.5/5
- Value for money: 4.5/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 498 reviews (67%)
- 4 stars: 191 reviews (26%)
- 3 stars: 40 reviews (5%)
- 2 stars: 6 reviews (1%)
- 1 star: 6 reviews (1%)

### Most mentioned pros

- Overall, Justworks simplifies complex HR processes and saves a significant amount of time, especially for growing teams.
- It has the right tools to help maintain a more streamlined workflow and ensure compliance with all administrative procedures.
- It streamlines human resources processes, making each process more agile and thus achieving more useful performance.

### Most mentioned cons

- Troubleshooting or getting support can be difficult at times, and the response time can take a while.
- Previously they didn't offer global employee support, and once they added it we couldn't move to it because there weren't great local health plan options.
- I don't really dislike it at all because all its tools work perfectly without errors or slow loading times.

## Justworks customer reviews

Showing reviews 1-25 of 741 (page 1).

### Simple, Streamlined, and Easy to Use

- Overall rating: 5/5
- Reviewer: Rachel S.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Justworks has been positive. The platform does a great job of simplifying payroll, benefits, and HR processes, which makes day-to-day tasks much easier to manage. It’s intuitive to use and helps reduce a lot of the stress that can come with HR administration. While there are a few limitations around flexibility and pricing, the convenience and reliability of the platform make it a solid choice, especially for growing teams.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about Justworks is how user-friendly and well-organized the platform is. It makes payroll, benefits, and HR tasks feel straightforward rather than overwhelming. The interface is clean and intuitive, so it’s easy to find what you need without digging through multiple menus. I also appreciate the transparency around benefits and payroll details, which helps build trust and clarity. Overall, Justworks simplifies complex HR processes and saves a significant amount of time, especially for growing teams.

#### Cons

At times, the platform can feel a little less flexible if you need something very specific or customized. Some changes require reaching out to support instead of being able to adjust things on your own, which can slow things down slightly. Pricing may also feel a bit high for smaller teams, especially if you’re not using every feature available. Overall, these aren’t dealbreakers, but they’re worth noting.

#### Reasons for switching to Justworks

We switched from ADP to Justworks because we needed something that felt easier to use and better aligned with how our small team works. With ADP, things sometimes felt overly complicated or buried in menus, and it took extra time to get basic tasks done. Justworks has a cleaner, more intuitive interface and consolidates payroll, benefits, and HR in a way that feels simpler to manage day to day. For us, that clarity and convenience made the switch worthwhile.

---

### Justworks is easy to use; only a few use cases are not yet covered.

- Overall rating: 5/5
- Reviewer: Valary B.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Easy to use, encourages engagement, well organized and many self-service functionalities are available.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The user interface and ease of use for both users and HR are excellent. Justworks is easy to configure and customize. Since we've been using Justworks, the quality of our HR data has improved significantly because both the HR team and users enjoy using this platform. The reporting is also very intuitive and offers extensive capabilities. Integration with other systems are easily established via the open APIs. Technically, Justworks is built exactly as a versatile cloud system should be; secure, reliable and flexible.

#### Cons

Some integrations with other tools are not yet very stable. The dashboard cannot be shared because raw data cannot be locked.

---

### Great Prodct; Make's Admin Jobs Easier

- Overall rating: 5/5
- Reviewer: Ramiz A.
- Verified reviewer: Yes
- Industry: Information Services
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2019
- Review source details: This review was submitted organically. No incentive was offered

It's just made everything easier from requesting PTOs to offering different benefits to your employees.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The customer service is outstanding! Each company has a representative that is always willing and ready to help. With my interactions with them, they have been very friendly and knowledgeable.

#### Cons

We have used Justworks for just about everything except for our timesheet system. While they do have one (and we use it for hourly workers), the services we offer make it that out timesheet system has to have certain specifications that Justworks currently does not meet.

---

### Great administrative platform

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

Justworks has been an easy to use platform for all of my HR and administrative needs related to insurance and payroll.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Justworks is a simple to use platform that contains all the information I need as a employee related to payroll, insurance and other administrative features related to my job.

#### Cons

Troubleshooting or getting support can be difficult at times, and the response time can take a while.

---

### Justworks work!

- Overall rating: 5/5
- Reviewer: Tomoya K.
- Verified reviewer: Yes
- Industry: Luxury Goods & Jewelry
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Justworks was positive! I love the convenience of viewing my paycheck as well as other work related information.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the security aspect of justworks. It allowed me to feel confident using the platform knowing that my information is safe.

#### Cons

It takes a little while to learn all of the features of justworks which is not a negative, it's a good platform.

---

### Justworks.... Just Works!

- Overall rating: 4/5
- Reviewer: Carlotta S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2025
- Review source details: This review was submitted organically. No incentive was offered

My experience was somewhat above average. I did not incur very many issues when using Justworks.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that Justworks offers multiple different methods to track your work hours. I am in favor of the added layer of security with the 2-step verification.

#### Cons

Justworks can become confusing with submitting time-off requests, ensuring paid holiday hours are included when necessary, and managers editing errors.

---

### Compliance and Organization

- Overall rating: 5/5
- Reviewer: Janne L.
- Verified reviewer: Yes
- Industry: Leisure, Travel & Tourism
- Company size: 10000+ employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

It streamlines human resources processes, making each process more agile and thus achieving more useful performance. It reduces the error rate in payrolls by having clearer information gathered on a single platform.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's a very modern software that provides organization and compliance support for human resources services, making everything easier to manage, such as hiring, onboarding, and paying very accurately. It has the right tools to help maintain a more streamlined workflow and ensure compliance with all administrative procedures.

#### Cons

I don't really dislike it at all because all its tools work perfectly without errors or slow loading times.

---

### Great solution & folks behind it

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall great, and I would absolutely recommend to anyone. Easy to use solution, has everything a small business could need, and fantastic support.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use and despite us being a really small company, we received really great support across all the various teams we interacted with: tax, benefits, health, sales, success, support, etc. White glove service and a very straightforward product.

#### Cons

I don't think there is anything I like least about Justworks. Previously they didn't offer global employee support, and once they added it we couldn't move to it because there weren't great local health plan options.

---

### Great choice for small to midsize businesses seeking a reliable, streamlined HR and payroll solution.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Public Relations and Communications
- Company size: 51-200 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: July 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Easy to use, great to manage HR for smaller teams. We used it for our team based in the US and made the employee management process easier.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

User-friendly interface: intuitive, clean platform that's easy for both admins and employees to use. Also great support team.

#### Cons

Lacks robust features needed for larger, multinational organisations- but great for managing smaller teams. Limited integrations: fewer third-party software integrations compared to more established HR platforms.

---

### Highly-Consistent and Solid Peo as Usual

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

After using Justworks for more than 2 years, I was very satisfied about the product and the features. Hands down for the simplicity of the features and no major issues found. However, I would have hoped that there are advanced functions and integrations to make our structure more efficient cohesive, like time-tracking integration.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Very easy to use and also easy to understand; has plenty of features for HR to utilize. Insurances, benefits and documentations are also provided.

#### Cons

Despite the the simplicity, I would have really wished integrations and advanced features, such as tracker, are included for a more improved performance.

---

### The whole enchilada

- Overall rating: 5/5
- Reviewer: Michael P.
- Verified reviewer: Yes
- Industry: Apparel & Fashion
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: July 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Justworks has been a blessing from the start. On-boarding was simple and their team provided all of the necessary steps to get up and running quickly. Administration in the platform is simple and our employees far prefer the easy access to payroll and benefit documents over our previous system. Finally the consolidation of all relevant documentation, reminders, and JustWorks attention to education has made this platform a huge time saver for our company.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The unification of all HR related tasks are a huge plus for a small business. JustWorks is a force multiplier that allows a small business such as ours to provide benefits to our employees in a simple and direct way. There is no need to bounce between multiple platforms, providers, or agents to manage payroll, healthcare, workers comp, etc. Everything is accessible in a simple and intuitive system.

#### Cons

Navigating benefits can be a bit of a challenge, however the JustWorks team is always there to help guide you and provide the necessary resources.

#### Reasons for choosing Justworks

JustWorks is an intuitive platform that enables our company to save hours per week on administration while ensuring our employees have the benefits they need, when they need them.

#### Reasons for switching to Justworks

Paycor was klunky, difficult to navigate and had questionable customer service.

---

### Justworks Review

- Overall rating: 5/5
- Reviewer: Zach K.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is very easy to use. I'd say it is perfect for our company with a size of 30 employees because we don't need all the big features that other PEO's offer.

#### Cons

I don't have any complaints about the software!

#### Reasons for choosing Justworks

We chose Justworks over TriNet due to the cost and features in Justworks. TriNet has a lot of features that we wouldn't use and the cost was far greater than Justworks.

#### Reasons for switching to Justworks

Cost of ADP TotalSource was a lot and we didn't need all the features they have to offer.

---

### Fantastic Product

- Overall rating: 4/5
- Reviewer: Karan K.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall product is Amazing i would love to recommend this to others

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Best product for startups and multi state operations who needs advanced benefits and features and low pricing

#### Cons

Only thing i don't like about it is that for large companies and organization who needs to work for number of people its not worth it.

---

### It just works

- Overall rating: 5/5
- Reviewer: Lari L.
- Verified reviewer: Yes
- Industry: Airlines/ Aviation
- Company size: 51-200 employees
- Product usage: Used daily for free trial
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use. Smooth and efficiciently designed

#### Cons

Nothing comes to mind, it seems to work properly

---

### Justworks review.

- Overall rating: 4/5
- Reviewer: MAria GRAzia C.
- Verified reviewer: Yes
- Industry: Legal Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Our reps. have been wonderful., easy tp reach, work hard to get our problems resolved in a short space of time. I have a million questions all the time am they are very patient and helpful. The reporting system needs work, the outside 401k need more integration and Wage works needs to be set up with better integration and more information. IT is impossible getting an answer to a question. Their serve needs to be updated wot link with yours.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Functionality: 4/5

#### Pros

I love the user-friendliness of this software. I love the panels and clarity of the pages, the dashboard and the size of the font and that I can see in the side panels a directory of what I can choose. When I can't find something, I can open these windows and usually find what I am looking for another lead to it. I like the breakdown of all fees and workers comp etc and I love that I can see itemized lists when I check the invoicing, where as ADP had a lump sum, hidden fees and no real list of costs. Justworks seems to be much more transparent

#### Cons

The 401K reporting is not informative enough to be consistent with my admin needs for our plan outside of Justworks.Generally the 401 Administration is not as user friendly and making changes to payroll and 401 deferrals has proven to be more complex and less user friendly. I was not able to adjust my colleagues 401 after she was placed on Paid Family Leave. ITR was more complicated and assistances was required as there was not a real way to know what was needed in order to set up this alternate payment while PFL was being utilized. Also the Wageworkers benefits system is also not integrated well. IT is a problem on their end. Their service has been really inconsistent, however JW helped us hand their inadequacies.

#### Reasons for choosing Justworks

Justworks had made several attempts to reach me and offer comparative information. They were very friendly not aggressive and did not pester me. I reached out to you regarding a questions about 401K and I found the representative, even though we were not a client at the time, very informative, knowledgeable and she offered me advise and gave suggestions on 2 things. Her suggestions were very helpful and helped us choose a 401 K plan . I asked for pricing 3 times and all 3 times it was given with no judgement or aggressive follow up. I like that relaxed way of being helpful and offering a service without bugging you. So I suggested this option to my boss. H

#### Reasons for switching to Justworks

They were very costly, useless and their software did not integrate with my c outer system every though it was online. Reports had to be requested and sent over as they were mot integrated with MAC computer software, there was no transparency and fees were integrated so you could not work out the amount. Their service was spotty, there were always errors and waste of paper with payroll package being sent - ( which was ok and the package had info for 401 K and benefits and taxes ( not much else) however there would be at least 40 pages ion unneccessary paper and delivery charges every 2 weeks.When we asked for just the basic report they said they could not do this.

---

### A Great HR Solution For Business

- Overall rating: 4/5
- Reviewer: Maria U.
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

With Justworks, we have the best payroll features. In addition, the tool offers top HR features

#### Cons

Justworks has all features - no serious issues.

---

### Solid PEO for small & growing companies

- Overall rating: 4/5
- Reviewer: Alina K.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The interface is for the most part intuitive and their customer support team is usually very helpful and if they don't have the answers I need, then they will get back to me with something after taking some time to figure it out. Justworks makes pay, benefits and some areas of compliance very easy to manage.

#### Cons

Some parts of JW administration is not customizable, which can be an obstacle when trying to implement a strategy for our team that's not completely in line with the Justworks standard/default.

---

### Easy Transistion

- Overall rating: 5/5
- Reviewer: Meri W.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 11-50 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: September 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall my experience with Justworks has been very good. I transitioned from a large PEO that offered a lot more services than I needed and I was not really sure what I was paying at times. I have found Justworks offers everything I need to easily process payroll, including bonuses, and the health insurance program is actually better at least for my family than what I was getting in the past. There have been times when I needed help fixing things I did incorrectly or just special circumstances and the Justworks staff was very happy to help me out.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The Justworks product is pretty intuitive so makes it easy to use. My company is in the technology industry so I need a product that my staff can quickly tap into when needed but that doesn't require babysitting .

#### Cons

I don't like that the payroll reports download in a spreadsheet that I personally find less readable than I would like. I would prefer a simple report format that lists each person's' details similar to a check stub and then provides a summary. I am not a trained accountant or bookkeeper so I appreciate things being super simple.

#### Reasons for choosing Justworks

Our rep--was why I picked Justworks. He is a tremendous asset to Justworks!!!!I don't remember now who else I was also considering but it quickly turned into if I was leaving my previous PEO it would be to come to Justworks. I am only disappointed that I could not keep working with him although I completely understand why.

#### Reasons for switching to Justworks

I prefer the clarity of pricing that Justworks offers and I did not need all of the services that Insperity offered. I only have 11 employees so much of what they offered as added benefits didn't do much for me. I also already have a retirement plan in place for my employees so didn't need their help there, nor was I interested in having my payroll service provider being that involved in my retirement plan.

---

### Best Payroll/Benefits Host I've used as a user

- Overall rating: 5/5
- Reviewer: Kristine T.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: June 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Sleek and modern interface that is easy to navigate. My company switched to another host (unclear why, most likely cost) and I saw even more how much better Justworks is compared to its competitors. Payroll, benefits and tax forms are not something I have a great understanding of and this site made it easy to find what I needed it, when i needed it.

#### Cons

No large complaints and never had to reach out to customer service as the site was easy to navigate.

---

### Justworks Platform

- Overall rating: 5/5
- Reviewer: Irina K.
- Verified reviewer: Yes
- Industry: Investment Banking
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The breakdown of all fees and taxes is very transparent in the system which allows me to produce accurate reports for the management with minimal effort. Great customer service allows to solve issues and get my questions answered without any wait time.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The software is very easy to use, the screens are very intuitive and user-friendly. The information presented in a very clean and efficient form, screens are easy to navigate and understand. The platform offers a variety of services from payroll management, payroll compliance, training, HR tools, and benefit coverage at a very competitive price.

#### Cons

There are some reporting that has not been fully developed yet. It is definitely not a show stopper but a very nice and convent feature to have. Since I am a system administrator and act as a VP of Finance for the company I work for, collecting data for reporting purposes is not readily available and requires massaging data.

#### Reasons for choosing Justworks

I thought that Justworks software was better and the service was priced better.

#### Reasons for switching to Justworks

The reason I was looking for a different provider was to find a company with better customer service, more modern system solution and better pricing. Justworks provided a better solution for all those points.

---

### Incredible Admin and Employee Support

- Overall rating: 5/5
- Reviewer: Christa K.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have found exemplary employees in all aspects of the process (sales, onboarding rep, account rep, HR support, accounting). I feel thankful every day that I have the support and guidance of Justworks to help navigate the complexities of payroll, benefits, and compliance.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The customer service is unmatched with some of the more well known brands. The website is very intuitive, and easy to use. If you do have a problem, or question, there is no ticket system where it takes forever to get a rep. You have a dedicated, accessible account manager who is your go to, and can also work with the 24/7 support team. Instead of every question going through you as an admin, their support team is very hands on and works with your employees as well.

#### Cons

There have been a few limitations on the PTO system that I have had to find workarounds to, though I believe this is going to be corrected in the next few months.

#### Reasons for choosing Justworks

The cost and customer service, along with the ease and intuitiveness of the portal. You don't need a 3 day training course just to start using it.

#### Reasons for switching to Justworks

Ridiculously high platform fees, along with poor support.

---

### Boomr is a Really Good Time Tracking Program

- Overall rating: 5/5
- Reviewer: Kelley M.
- Verified reviewer: Yes
- Industry: Facilities Services
- Company size: 11-50 employees
- Product usage: Used other for more than 2 years
- Reviewed: August 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We had a really good experience with Boomr and used it for a couple of years. The QuickBooks integration is great as is the GPS tracking - really important to know that your employees are actually where they say they are. We ending up switching to another time tracking program that was more comprehensive and tailored to our specific industry, however I’d really recommend this to anyone needing a reliable time tracking program.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

It’s an easy and comprehensive way to track time - especially when you have lots of employees with different shifts - and it integrates with QuickBooks which was great for us.

#### Cons

For our industry in particular, it woud’ve been really helpful to be able to have some sort of alert if an employee does not show up for a shift. Additionally a lot of employees had issues clocking in or out at times.

---

### Just choose Justworks

- Overall rating: 5/5
- Reviewer: Dan K.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

From the sales process all the way through to now 18 months in, every person I have worked with at Justworks has been great, bar none. The sales cycle was thorough and informative, the implementation process was smooth, and customer success/support has been very responsive and helpful.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ability to use the large group buying power of a PEO to have a combination of better choice of benefits at a lower cost was really a huge win.

#### Cons

There really isn't much to not like about Justworks - if anything, maybe having a little more customizability around programs like FSA, HSA, HRA, or other ancillary benefits.

#### Reasons for switching to Justworks

Better benefits, better pricing, better system, better customer support - no brainer.

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### Boomer: a utile and effective, though understandably invasive employee time-clock app.

- Overall rating: 4/5
- Reviewer: Tucker W.
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2018
- Review source details: This review was submitted organically. No incentive was offered

As a user this solution is better then just a spreadsheet, time cards, or anything like that. It seems a bit over-engineered, shouldn't cost money (since they probs sell your data anyways), and a bit Orwellian both for the employer and Boomer.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Boomer is easy to use for the most part. You can either clock time for a completed shift or check in at the start and at the end (and add breaks etc.) You can choose a location (e.g. Home office, Scranton Office, etc.) I like that it still works with location turned off, if the administrator allows that. See Cons below:

#### Cons

I can't speak as an administrator, but as a user these are my thoughts: Though the administrator can turn off location fencing so that you don't need to allow location-tracking to clock in/out, the app overall feels a bit invasive, and almost Orwellian. One of us has an app that tracks other apps, and reported that Boomer checked or attempted to check their location over a million times in like a week. I also don't like that it's open source, or free. There should be a 100% free, open-source, perhaps even self-hosted solution that maybe isn't quite as feature-full. After all, clocking in and out of work isn't _that_ complicated.

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### Efficient Time Tracking across devices

- Overall rating: 4/5
- Reviewer: Joshua D.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: January 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Time tracking for hourly employees. Project tracking and reporting.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Boomr offers an elegant and easy to use time tracking interface, that includes useful organizational tools like shift tracking, expenses, personnel, projects, and locations. These make managing a staffs time a complete breeze. The build in reporting features are also very helpful. Being able to quickly generate accurate time reporting has been a great assistance towards accurate estimating.

#### Cons

I've not encountered anything specifically that I dislike about Boomr, so far it does what it promises and more.

## More reviews

[Next reviews](https://www.softwareadvice.com/hr/justworks-peo-profile/reviews/?page=2)

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Justworks Reviews, Pros and Cons - 2026 Software Advice