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Paycom

Paycom offers user-friendly HR and employee-driven payroll technology to enhance the employee life cycle, in a single software. Paycom drives efficiencies, increases data integrity and gives employees power over their HR informat...Read more about Paycom

4.4 (903 reviews)

75 recommendations

Deel

Deel is a cloud-based payroll and compliance software that simplifies international hiring for businesses of all sizes. With automated onboarding, payroll, and compliance, companies can hire anyone, anywhere in just a few minutes....Read more about Deel

4.8 (1064 reviews)

9 recommendations

AssureHire

Mitratech’s AssureHire automation delivers the fastest end-to-end screening experience seamlessly integrated and 100% compliant, complete with continuous post-hiring monitoring for unparalleled peace of mind. AssureHire helps our...Read more about AssureHire

4.6 (32 reviews)

5 recommendations

EZ Screen

EZ Screen is a full-service background check solution that offers self-service technology and a dedicated service team to streamline the employment screening process. With experienced experts, EZ Screen Solutions offer a comprehen...Read more about EZ Screen

4.8 (44 reviews)

4 recommendations

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Workwolf

Workwolf® is your ultimate hiring partner, dedicated to helping you build high-performing teams that drive profits and ensure peace of mind. Say goodbye to hiring headaches and wasted time on the wrong candidates. Workwolf's innov...Read more about Workwolf

4.9 (13 reviews)

4 recommendations

Checkr

Checkr is an AI-powered staffing and background screening solution. This solution enables employers to perform background checks, while reducing complexity, mitigating risks, and increasing productivity within the hiring process. ...Read more about Checkr

Zinc

Zinc is an automated background check solution that serves human resource departments and staffing agencies. It offers a variety of features that streamline the background check process. The platform also conducts compliant backgr...Read more about Zinc

Employment Hero

Employment Hero is a cloud-based human resource management (HRM) system for small and medium businesses on the up. The solution helps manage the entire employee lifecycle, with modules for recruitment, onboarding, payroll, time an...Read more about Employment Hero

Manatal

Manatal is the next-generation recruitment software designed for recruiting agencies and in-house HR departments across industries. Cloud-based and built with the latest technologies, it is designed to streamline recruitment proce...Read more about Manatal

GoodHire

GoodHire offers tech-enabled services to help businesses streamline processes related to pre-employment background checks, ensuring compliance across federal, local, state, and industry regulations. This solution helps HR teams mo...Read more about GoodHire

Xref

Xref is an online platform for recruiters and HR departments that performs automated candidate reference checks. Key features include criminal background checks, employment and skills qualification checks, visa entitlements, finan...Read more about Xref

Certn

Certn is a comprehensive background check provider that uses smart technology and a dedicated customer service team to deliver results in a matter of minutes. With Certn's online portal, employers, talent acquisition teams, staffi...Read more about Certn

TurboTenant

Turbo Tenant is a cloud-based property management solution that offers tenant tracking and building maintenance capabilities. It automatically sends vacancy listings out to multiple sites, Rent Jungle and Apartment List. It also f...Read more about TurboTenant

Tusdatos.co

Tusdatos.co is a real-time background check platform that validates identities and screens individuals, companies, and vehicles. It helps businesses across multiple industries reduce risks and fraud across hiring, contracting, onb...Read more about Tusdatos.co

SEON. Fraud Fighters

SEON is a modern fraud prevention SaaS that can be implemented into your website or app. Use our modular APIs to enrich customer data (IP addresses, emails and phone numbers) and our device fingerprinting to accurately track your ...Read more about SEON. Fraud Fighters

Emerge

Intelifi offers tech-enabled background check services by giving employers access to applicant DMV records, employment history, credit reports, plus more. Services are conducted using Intelifi's software, Emerge, which is built to...Read more about Emerge

IDfy

IDfy is an identity verification platform that helps businesses verify the identity, background, and credentials of individuals. Its video KYC solution combines video conferencing and AI-powered technology to remotely authenticate...Read more about IDfy

Instant Checkmate

Instant Checkmate is a public records search solution that helps businesses with background checks for potential employees. The service is web-based, and can be accessed via desktop or mobile. The main uses of Instant Checkmate in...Read more about Instant Checkmate

Sterling

Sterling Talent Solutions provides tech-enabled human resource services related to background screening and candidate onboarding. Designed for financial services, retail, healthcare, staffing, nonprofit and gig economy organizatio...Read more about Sterling

RentSpree

RentSpree is an online platform that helps streamline the rental process for property owners and managers. It serves real estate professionals, individual landlords, and property management companies. RentSpree provides tools to h...Read more about RentSpree

Buyers Guide

Last Updated: March 16, 2023

In theory, background checks should be the easiest part of the hiring workflow. If you're part of the 72 percent of companies that perform a background check on every new hire though, you know that this final hurdle to employment can still come with its fair share of headaches—even if the results come back clean.

Between maintaining mountains of paperwork for compliance purposes, keeping track of payments to background check providers and updating the status of candidates in your hiring pipeline, there are more than a few steps where errors can, and do, occur. Errors lead to delays, and delays mean potentially pushing back a new hire starting date. That's no good.

Which is why if you're looking to save time, ensure accuracy and reduce costly delays with employee background checks, you should consider background check software: systems designed to help HR personnel stay on top of this small but important process.

If you're new to background check software, this Buyer's Guide can help. Below, we'll go over everything you need to know to find the right system for your needs.

Here's what we'll cover:

What Is Background Check Software?

Common Background Check Software Functionality

Businesses That Benefit the Most From Background Check Software

Key Considerations When Evaluating Background Check Providers

What Is Background Check Software?

As the name implies, background check software helps companies digitize and automate processes pertaining to requesting, obtaining, paying for and tracking the status of employee background checks. More accurately, background check software is a combination of software and service—vendors either offer background check services themselves (rare) or partner with someone who does (more common).

Compared to disparate emails and paper files, background check software offers a more secure, centralized and streamlined solution that can save you time while ensuring nothing with regard to background checks falls through the cracks.

Overview-screen-in-background-check-software-Newton

Background check overview screen in Newton

Background check software can be purchased either stand-alone (e.g., Intelifi's Emerge) or as an optional feature set integrated within a more comprehensive recruiting or onboarding software platform (e.g., Newton).

Common Background Check Software Functionality

When researching different background check software vendors, you should expect to find these features in a majority of systems:

Background check ordering

Enter candidate details, select the type of background check you want and submit payment.

Status tracking

Keep track of the status of different background checks. Automatically notify the responsible party when they have a task to complete.

Document management

Store background check documents. Documents can be searched for or attached to candidate profiles in a recruiting software system.

Digital signature

All parties—candidates, employers, background check service providers—can read and sign documents in-system.

Results and reporting

See the results of background checks and generate standardized reports for stakeholders.

Software functionality is just one half of the equation though. You should also learn which types of background check services a vendor or their partnered providers can offer. Here are some common options to ask about:

  • Criminal history

  • Drug screening

  • Social security trace

  • Employment verification

  • Education verification

Depending on your company, there may also be more industry-specific background checks you should include on your must-have list. Fleet companies, for example, should ensure their vendor offers motor vehicle screenings, while those in finance may require credit checks.

Businesses That Benefit the Most from Background Check Software

If you only do background checks for a few select roles or don't do a ton of hiring outside of seasonal spikes, it's unlikely that you'll get enough value out of dedicated background check software to warrant the cost. On the other hand, if you're one of these types of businesses, background check software is more than a worthwhile investment:

  • High-volume recruiters. Retailers, restaurants, hospitality businesses and other high-volume recruiters have to hire a lot of low or unskilled labor quickly. For this reason alone, background check software is a must to shorten time to hire.

  • Multistate businesses. Laws differ from state to state regarding what you can and can't do with background checks. For example, in 12 states you can't go back more than seven years when looking for criminal convictions. Everywhere else, you can look at a candidate's entire history. With background check software, you can avoid compliance missteps.

  • Finance, IT and health care. According to a CareerBuilder survey, these three industries are some of the worst when it comes to applicants lying on their resume. More thorough background checks facilitated through software can ensure you catch imposters before it's too late.

Key Considerations When Evaluating Background Check Providers

There isn't a ton of variance when it comes to the background check software itself. If it has the functionality you want, is intuitive to use and has great reviews from other users, you should be good to go.

The background check provider that will actually be performing the service requires more scrutiny. Here are some things to look out for when evaluating them:

  • Are they FCRA-compliant and NAPBS-accredited? The Fair Credit Reporting Act (FCRA) regulates the information about a candidate you're entitled to learn and what you're allowed to do with it. There are a handful of enticing online tools out there for DIY background checks, but these services are rarely, if ever, FCRA-compliant. Instead, look for a provider who employs experts that will do the background checks for you, accredited by the National Association of Professional Background Screeners (NAPBS).

  • Do their priorities mirror your own? If the candidate experience is of utmost importance to you, don't go with a provider who puts speed of service over courtesy. On the other hand, if you need to hire people quickly, don't invest in a provider with a terrible turnaround time. A background check provider is an extension of your employer brand, so make sure your values align.

  • Do they partner with any applicant tracking systems (ATSs)? Whether you already have a system in place or are looking to invest in one soon, having a background check provider integrated with your ATS will just make your entire recruiting process and workflow that much more seamless.