All Instant Checkmate Reviews

1-25 of 26 Reviews

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Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Michael

Higher Education, 10,001+ employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2022

Has potential, but lacks polish

User Profile

Christine L

Verified reviewer

Retail, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2020

Know who your dealing with at all times

Instant checkmate will be your best friend. It allows you to make sure people are who they say they are.

PROS

This is a great system. It helps you know the main facts. True some privacy is nice but the most important thing is safety.

CONS

It's kinda general. It allows you to search one by one so it can take a rather long time to get through a list.

Reason for choosing Instant Checkmate

The pricing is friendly and provides the exact same information.

Anonymous

1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed August 2018

Decent compared to others

Customer service is great answer all questions Thorley and give explanations to them really enjoyed using this product.

PROS

Easy to use, for the most part it was pretty accurate, it's a decent tool to have in your resource Group

CONS

Nothing really negative to say. A little more accurate information, but for the price it's a good resource to have.

Miranda

Verified reviewer

Telecommunications, 11-50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2019

What a waste and sneaky at that!

My over all experience was awful. Iwould never use them again.

PROS

I needed to have a background check done for employment one day, about 6 months ago. And when I used this software, for one, they NEVER told me of my payment disclosure, and amount. Then, when I did finaly receive the report, it had nothing of ANY use on it. The customer service rep that I got in touch with over the phone, tolod me that it says things in the fine print. They do this to make a quick dollar, and I do not find this fair at all.

CONS

How sneaky they are about getting your money. It's almost disgusting.

Anonymous

1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2021

easy search

I'm able to verify information quickly and painlessly with minimal impact to the day and resulting in less leg work for my clients

PROS

This product is super easy to use. I was able to quickly verify the accuracy of the results.

CONS

The log in can be a little buggy on some browsers, so I find myself waiting until I'm on my main computer

Alicia

Hospital & Health Care, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed April 2020

Contains minimum requirements

Overall it does get the job done. That was my quality guarantee I need to be able to guarantee my employees quality is well. All for one.

PROS

I'm a residential house cleaner I also do any sorts of maintenance or request needed in the home. Using this software gave me the inside needed to be able to trust my employees the way that my customers trust me.

CONS

Although the software was accurate it was out of date I need both to put my name on the line when going into a home. Oh and let's not forget there is no trial!

User Profile

Roger

Verified reviewer

Retail, 1,001-5,000 employees

Used less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed December 2018

Not Very Accurate

Over all it has its merits and it's flaws like any soft ware but there are much better programs out there with higher accuracy that I would use first before using this again

PROS

What I liked best is that this software will pull up all relevant information for employers and even the general public.

CONS

What I don't like about this software is their ability to pull up outdated or even exponged records and include them in their report s which can result in misleading information being presented.

Anonymous

51-200 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

3

Reviewed December 2018

Ability to Perform Background Searches

PROS

Able to look up records for pretty much anyone Linked to Google for easier search options

CONS

Too many categories to filter through until you make it to the purchasing option which is not clearly stated from the start. In my opinion, price is a bit steep for the service provided If you perform multiple searches, it will take all afternoon!

User Profile

Michael

Verified reviewer

Staffing and Recruiting, 1,001-5,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

4

FUNCTIONALITY

2

Reviewed November 2019

Has potential, but lacks polish

Hit-or-miss option to quickly check the background of a candidate. Should not be relied on for a comprehensive or conclusive background check, but it can be a quick way to see if it's worth the time to run a full one.

PROS

Quick to use, depending on the person/background it can be an easy way to see if there might be an issue on their background.

CONS

It does not seem to be accurate and pulls too broad of a search into the results. If a candidate has a common name or multiple relatives, the results seem to get confused about who you are actually searching for.

Susanne

Verified reviewer

Construction, 2-10 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2020

Great way to get someones phone number! But nothing else

PROS

Its accurate information about relatives and contact information and mostly correct on who associates with the person you looked up

CONS

Criminal convictions do not appear 90% of the time i know because i have a prior conviction from 3 years ago that doesn't exist according to this site Way to pricy to only obtain prior and current contact information

User Profile

Leslieann

Verified reviewer

Transportation/Trucking/Railroad, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed January 2019

Background check for good info

PROS

It's easy to get a background check and phone numbers for someone and fairly accurate information.

CONS

The data can be out of date and it can be very expensive to run just one background. Also it can be difficult to cancel.

Alex

Food & Beverages, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Checkmate

Overall my experience was pretty positive when they overcharged. I called customer service and they were very helpful and friendly. They were to fix the program right away and the money went back into my account immediately.

PROS

I used this app to do a background check on my tenants for the property that I rent out.I found it to very helpful and I got fast results for the background checks.

CONS

The only con that I had was that I did one day free trial and they ended up charging me for a month instead of a free trial.

Jamie

Marketing and Advertising, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Has been a great way to conduct background checks

Overall, my experience has been great. It has helped me to stay away from people that may take advantage of my business and have had trouble with the law in the past due to theft and some other crimes.

PROS

I've used this for conducting background checks on people I have worked with and given jobs to before. I like that it is easy to use and provides me with a peace of mind when hiring.

CONS

Sometimes information does not seem to be completely up to date. It can also be hard to find the correct person due to inaccurate phone numbers or addresses.

Cheri

Writing and Editing, 1 employee

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed July 2020

Scam company, no customer service

Horrible. No one can settle this case. The so called Director of Member Services according to CS, doesn't exist and no one will transfer me to upper management to settle.

PROS

Did not like anything about the company.

CONS

Being charged monthly for a service I never ordered. When I finally got someone, after multiple calls, emails and negative reviews, I finally got a response only to find out the person doesn't exist

Maggie

Chemicals, 11-50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed October 2018

Sneak Peak

I enjoyed using it and found out a lot about the guy I was investigating.

PROS

That I could find out about a guy I was dating from an online dating site. Most of the info was accurate but some was wrong. The guy and his father had similar names so some facts were mixed. I did get to see a little one f his character like he didn’t pay his taxes.

CONS

The inaccurate facts like last names, married name and madden name mixed up. The important summary of facts could be available at the beginning of the enter instead of spread out through the different categories.

Antonio

Chemicals, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Great for background checks

I get the best possible people i need to complete jobs in and around the plant.

PROS

That is can do quick and easy background check on employees you are condering to employee to your company

CONS

It nothing bad I can really say about this software...it a great one to use so not going say anything baf about it

Andrew

Veterinary, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

5

VALUE FOR MONEY

1

FUNCTIONALITY

3

Reviewed February 2021

Useless and waste of money

I needed to search for a single person. After that search I searched myself. It missed so much in regards to professional licenses and DEA license, firearm license, etc. In addition, even with an exact location and birthdate, almost half of the data was incorrect. It is a useless product unless it is free in which case it may help the general public in some cases. Complete waste of money.

PROS

It is easy to use, read and understand. Format is ok.

CONS

Misses easily found public records. Relatively inaccurate.

Ricky

Automotive, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Instantcheck

Getting the right person for the job skills

PROS

Well composed, facts, locations, possibilities and direct

CONS

The software is spot on, all criteria was added and had done tbe job perfectly

Reason for choosing Instant Checkmate

It was better pressented, factual information that saughted after

Amanda

Consumer Services, 501-1,000 employees

Used less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2019

It's was ok it provides the info it says or will.

It was good I got what I needed from the service.

PROS

That it was quick and you only needed minimal information for a search.

CONS

That there is a charge for each additional step so if u want criminal history.. etc kinda miss leading

Anonymous

1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

4

Reviewed October 2018

Simple way to find public records

Helps me to easily and quickly find background information with free and paid options.

PROS

Instant Checkmate makes it easy to find public records for a low cost if I want more information. It's nice also that I can take my information down if I wish to.

CONS

The site looks like it might not be a legit service, but it is. The user interface design could use some updates in order to make it look more legit. But it does have a Norton logo, so you do know that you can trust it.

Victoria

Consumer Services, 2-10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2019

Easy to use

I would not recommend this software for a company. Quite a bit of the information is incorrect or outdated. I prefer not to have to wade through and try to determine what information is correct.

PROS

This software is extremely easy to use. It also has different levels so you can choose what types of information you want to pay for. Customer service is very helpful!

CONS

On many occasions, the data was incorrect. This is the primary reason I no longer use it.

Ashley

Food & Beverages, 5,001-10,000 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed November 2019

Not I'm pressed

Easy to use however I'm disapointed at the information that's available.I get old address old phone numbers.I used instant check mate to reconnect with lost loved ones and friends.

PROS

I use this more on a personal level than business but never the less I always find who I'm looking for.Its very easy to search for who I'm looking for.

CONS

Because I use this on a personal level the information like phone numbers and address are not up to date and thats frustrating.

Cari

Religious Institutions, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Instant Checkmate

We have used this for background checks for teachers and staff. Very helpful and comprehensive.

PROS

This software is easy to use and very helpful with background checks in short notice situations. We have been able to clear employees more quickly than other methods.

CONS

This software is slightly expensive for our use. We do not have need for it very often so cannot afford a monthly fee.

Malia

Cosmetics, 1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2020

Checkmate

Very accurate. Super quick search over hundreds even thousands of sites.

PROS

Finds where your data might be used by selling it. Its fast and says secure. I looked myself up and it was accurate.

CONS

The free trial that's available every so often isn't really free, it also comes w a monthly subscription.

Steven

Events Services, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2022

Rip Off

awful

PROS

Nothing, nothing at all. The information was 15 years old and totally out of date

CONS

This is a scam company. They made my initial charge a recurring charge without my authorization and knowledge. The information they will give you is absurdly minimal and obsolete when using their services. A waste of time and money. Like other rip-off businesses, they charge you through PayPal, which is not a credit card, and will not refund your money in this type of situation.

Reason for choosing Instant Checkmate

no reason

Showing 1 - 25 of 26 Reviews