GoodHire vs Xref

RATING:

4.8

(116)

GoodHire has 116 reviews and a rating of 4.76 / 5 stars vs Xref which has 95 reviews and a rating of 4.68 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (116)
4.7 (95)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 5, 2024
March 4, 2024
Pros/Cons
  • Pros

  • Easy interface; affordable for a small, start-up nonprofit like ours; great customer service; VERY fast turnaround.
  • The price and features when running a report because everything has a description/explation as well as help available step by step.
  • Cons

  • It was frustrating coordinating with job, background check and making sure everything matched. There was a problem when I wrote the wrong end date to a job.
  • TERRIBLE turnaround time. Reports take far too long to come back which would result in me losing candidates.
Read all user reviews
  • Pros

  • Reference automation is a great way to save your team valuable time. It's user friendly, easy to use from both candidate and HR perspective.
  • Provides for greater accuracy and integrity of the reference check process. Excellent support and customer care from the XREF team.
  • Cons

  • Sometimes the integration with ATS is broken. But this is the fault of the ATS.
  • I often select the 'remember my password' and my username populates, but I never remembers my password, and it's annoying.
Read all user reviews
Pricing Range
$
$
$
$
$
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Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos