All RentSpree Reviews

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User Profile

Bruce

Verified reviewer

Real Estate, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2022

Agents/Brokers should use this for Leases

This was my first time sending prospective tenants to apply on Rentspree for my lease listing. Thorough reports and easy to forward to my Owner/Clients.

PROS

I like that it is easy to use and navigate the site. Simple to have prospective tenants use Rentspree and eliminate one more thing that I don't have to do! Easy for the folks new to the service to access and apply for my lease listing.

CONS

Nothing so far. This is a very complete solution for applicants to my lease listing.

Vendor Response

Hi Bruce, thank you for leaving a review! We are glad to hear that the process was simple and that you found it easy to use!

Replied July 2022

john

Real Estate, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Easy, thorough and professional

Very intuitive tenant screening

PROS

Integrated into my MLS. Idiotproof. The reports are very thorough.

CONS

What I liked least is that I could not integrate other Rentspee accounts that we have.

Reason for choosing RentSpree

Integrated into my MLS

Vendor Response

Hi John, thanks for the great 5-star rating! We're thrilled to hear you had a great RentSpree experience!

Replied October 2021

jim

Real Estate, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2022

The software design is very poor

I have to check the applications N times, which wasted my time and business opportunity

PROS

I heard this APP through one tenant applicant, who used RentSpree

CONS

I couldn't see the tenant application, even I got the notification email.

Vendor Response

Hi Jim, thanks for sharing your feedback with us. After looking into this further, a one-time validation may be needed in order to view your reports. We would be happy to assist you with validating your account, please contact us your earliest convenience at 323-515-7757 or you may email support@rentspree.com. We look forward to hearing from you soon!

Replied May 2022

Suzie

Real Estate, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2023

RenSpree Review

PROS

I like the price and how easy it is to use it.

CONS

I don't see anything that's missing at this point. I'm quite content with this app.

Vendor Response

Hi Suzie, thank you so much for the 5-star rating! We're glad to hear you find RentSpree to be a great value and that we make the work easy for you!

Replied August 2023

Anonymous

1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Easy to use

The experience was great. My demo was very informative and really helped me learn to use the platform. The support person was very friendly and helped with any questions I had.

PROS

It was very easy to use software to apply to a property. I'd highly recommend it.

CONS

Nothing, it was perfect. I wouldn't change anything.

Vendor Response

Hi! Thank you for the awesome 5-star review! We're thrilled to hear you found RentSpree easy to use!

Replied June 2022

Kartik

Food & Beverages, 5,001-10,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Great tool for potential landlords

Great experience using this tool. Highly recommend for first time landlords who want to manage the property on their own.

PROS

Have been using Rent spree to manage my rental property and the software has been of great help to help list the property, get the tenants to apply, run their credit and the further process of collecting rent. Its super user friendly and the makes the whole process seamless. Definitely eliminates the need for a property manager.

CONS

Could have improved overall user interface to make it look more appealing, give free rental estimates. Referral benefits could be increased.

Vendor Response

Hi Kartik, thanks for the great 5-star review! We're excited to hear RentSpree provides a user-friendly & seamless experience!

Replied May 2022

Diane

Real Estate, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed April 2022

Customer service closed during 7 to 10 am EST business hours critical to preparing/reviewing incomin

I was just gaining an appreciation of using this software and so far, I like the quickness. I am not able to validate and accuracy of data

PROS

received only one through Rentspree and 10 or more through Zillow version

CONS

I haven't formed a full opinion. You have to access to have an opinion. Adjust customer support hours since we have people from all over USA expecting us to work those 7 - 10 am hours.

Vendor Response

Hello Diane! Thank you for letting us know about your experience. Please note, our RentSpree Support Team is available Monday to Friday 7am to 5pm PT and Saturday & Sunday 8am to 12pm PT. For any assistance after hours, please email us at support@rentspree.com. Our Support Team will be able to answer your inquiries when we open the following day. We look forward to hearing from you soon!

Replied May 2022

JulieAnn

Real Estate, 201-500 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2022

Great for Realtors

PROS

Sending the link to the potential tenant and then letting them deal with it and pay for it... excellent!

CONS

None, the only thing I have to say is "none"

Vendor Response

Hi JulieAnn, thanks for the amazing 5-star review! We're thrilled to hear you had a positive RentSpree experience!

Replied February 2022

Walter

Real Estate, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed June 2022

Rentspree rocks

PROS

All in 1 package. Background check and Credit Check.

CONS

haven't ran into any difficulties yet with the software.

Reasons for switching to RentSpree

Rentspree provides not just a credit report but also a background check. 1 stop shop. Love it!

Vendor Response

Hi Walter, thanks for the amazing 5-star review! We're glad to hear RentSpree is your 1-stop shop for tenant screening!

Replied June 2022

Manuel

Real Estate, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed June 2022

Experience with rentspree

My overall experience with rentspree is good. Having been my first time using rentspree, I had difficulty converting all the documentation into a PDF file to submit to the listing agent. But I managed to get the job done.

PROS

I liked the technology which makes things easier and faster to complete.

CONS

Although I liked the software, some clients are not that computer saavy and it's difficult to get them to complete their information online.

Vendor Response

Hi Manual, thank yo for your reply! We are glad to hear that you had an easy time using our product! We understand that some clients may need assistance completing an application online if they don't use a computer often. Applicants are always welcome to reach out to us for assistance at 323-515-7757.

Replied June 2022

Chase

Real Estate, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

First time user

Successful experience

PROS

Super easy. I’m a new agent and all I had to do was sign up, click type of info I wanted and email to client. Super easy. Love it

CONS

I’m not too advanced to know what I don’t like yet.

Vendor Response

Hi Chase, thanks for the awesome 5-star review! We're excited to hear your RentSpree experience was super easy for you!

Replied October 2021

David

Real Estate, 5,001-10,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2021

Unhappy customer

Not so good

PROS

It was easy to set up and seem to offer a number of useful features

CONS

I have had 5 potential tenants try to fill this out and only one was successful. I kept getting calls from their agents saying it was completed but the system still shows in progress. Very frustrating

Reasons for switching to RentSpree

I thought it would be easier. It's not

Vendor Response

Hi David, thank you for your feedback about your experience. I do apologize for any inconvenience that may have occurred when your applicants were applying. For any other issues that your applicants may experience, please feel free to have them reach out to us by emailing support@rentspree.com or by calling (323) 515-7757. We appreciate you using RentSpree for all your tenant screening needs.

Replied October 2021

Anna

Real Estate, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Great program

PROS

This makes it so much easier to have people apply for a rental!

CONS

no there is nothing i don't like about this

Reasons for switching to RentSpree

this was intigrated with fmls so I thought i'd try.

Vendor Response

Hi Anna, thanks for the great 5-star review! We're thrilled to hear you had a positive RentSpree experience!

Replied June 2022

Teresita

Real Estate, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2022

Great product easy to use saving time

Was great

PROS

Easy to use , faster integrated with the MLS

CONS

The full report easy to read, and letter of acceptance send it to the potential tenant

Vendor Response

Hi Teresita, thanks for the awesome 5-star review! We're thrilled to hear you had a positive RentSpree experience!

Replied June 2022

shari

Real Estate, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

easy and fast and economical

PROS

Easy to refer clients and fast response and priced well

CONS

I am not end user I referred clients / tenants / very easy and fairly priced

Vendor Response

Hi Shari, thanks for the awesome 5-star review! We're glad to hear you had a positive RentSpree experience!

Replied May 2022

Maria

Real Estate, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Realtor

PROS

its easy to use and free rental application

CONS

I DONT SEE YET ANY BAD features since I am starting using the products.

Vendor Response

Hi Maria, thank you for your awesome 5-star review! We're thrilled to hear RentSpree was easy to use!

Replied October 2021

Anonymous

1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Great screening service

Great and easy to use!

PROS

Was able to apply to an apartment easily

CONS

None, the service was amazing and streamlined

Vendor Response

Hello, thanks for rating us 5-stars! We're so happy to hear RentSpree provided a positive experience!

Replied May 2022

Nancy

Real Estate, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

FUNCTIONALITY

1

Reviewed February 2022

I want my money back.

Poor experience. I want my money back for [SENSITIVE CONTENT] report.

PROS

Ease of use.

CONS

You screened a tenant that had FOUR evictions and your report said NONE!!!!! If I had gone only with your report I could have possibly leased my house to a serial lease violator!!!! I shouldn't have to pay for the report!!!!

Vendor Response

Hi Nancy, thank you for letting us know about your experience. Please know that TransUnion generates the Credit Report, Criminal Background, & Eviction Report. To further assist with this issue, please contact us at support@rentspree.com or call us at (323) 515-7757 so we can look into this further.

Replied February 2022

jill

Real Estate, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

first time user

PROS

The AP came recommend from my agent. It took seconds to set up and my potential renters found the service very easy to use. If I had gone through my agent it would have cost a lot more. My potential renters paid $30 and were very happy to not spend $75 plus.

CONS

There were none. everything was transparent and easy to follow.

Reason for choosing RentSpree

Came recommended.

Vendor Response

Hi Jill, thanks for the amazing 5-star review! We're thrilled to hear you found RentSpree easy to use!

Replied May 2022

Genevieve

Real Estate, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed October 2021

Rental application

PROS

convenient to tenant and agent but not sure it is the right for me

CONS

You did not verified employment. How can I approved a tenant if you do not verified employment

Reasons for switching to RentSpree

yes

Vendor Response

Hi Genevieve, thanks for the 5-star overall rating! For employment verification, you can use our auto reference check feature when you sign up for RentSpree Pro. If there are any questions you may have with our products & features, please contact us at support@rentspree.com or (323) 515-7757.

Replied October 2021

Cherise

Education Management, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Rental Action with Rentspree

With RentSpree "I will have accurate results and satisfaction".

PROS

The software is very beneficial to my exploration of working with a realtor and resolving housing matters

CONS

I have no complaints about the software , it is very convient and accurable with submissions.

Vendor Response

Hello Cherise, thanks for leaving a 5-star review! We're so happy to hear RentSpree was beneficial for your rental needs!

Replied May 2022

Roxana

Real Estate, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2022

Not user friendly

Bad

PROS

No much, sorry. No customer service available either on the weekend ….so I have to wait a whole entire day.

CONS

Not clear how to submit an application. I’m NOT the listing agent, however the system asked me to LIST a property.

Reasons for switching to RentSpree

Listing agent request.

Ruben

Wholesale, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Excellent experience

PROS

It's easy and fast to use. The instructions are clear and simple to follow.

CONS

They ask few question that don't apply for my specific business

Vendor Response

Hello Ruben, thanks for the great 5-star review! We're glad to hear your RentSpree experience was fast, clear, and simple to use!

Replied October 2021

Estrella

Real Estate, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Great service

Great

PROS

Easy to apply, great information and very accurate

CONS

How long it takes to fill out, too many questions but over all efficient

Vendor Response

Hello Estrella, thanks for giving us an amazing 5-stars! We're so happy to hear that RentSpree was easy to use!

Replied February 2022

Orlando

Real Estate, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Hassle Free

PROS

Easy to use and excellent customer service

CONS

Nothing really , it was easy and self explanatory

Vendor Response

Hi Orlando, thanks for the great 5-star review! We're excited to hear you found RentSpree easy to use!

Replied June 2022

Showing 1 - 25 of 25 Reviews