All RentSpree Reviews
1-25 of 25 Reviews
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Bruce
Verified reviewer
Real Estate, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2022
Agents/Brokers should use this for Leases
This was my first time sending prospective tenants to apply on Rentspree for my lease listing. Thorough reports and easy to forward to my Owner/Clients.
PROSI like that it is easy to use and navigate the site. Simple to have prospective tenants use Rentspree and eliminate one more thing that I don't have to do! Easy for the folks new to the service to access and apply for my lease listing.
CONSNothing so far. This is a very complete solution for applicants to my lease listing.
Vendor Response
Hi Bruce, thank you for leaving a review! We are glad to hear that the process was simple and that you found it easy to use!
Replied July 2022
john
Real Estate, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Easy, thorough and professional
Very intuitive tenant screening
PROSIntegrated into my MLS. Idiotproof. The reports are very thorough.
CONSWhat I liked least is that I could not integrate other Rentspee accounts that we have.
Reason for choosing RentSpree
Integrated into my MLS
Vendor Response
Hi John, thanks for the great 5-star rating! We're thrilled to hear you had a great RentSpree experience!
Replied October 2021
jim
Real Estate, 1 employee
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2022
The software design is very poor
I have to check the applications N times, which wasted my time and business opportunity
PROSI heard this APP through one tenant applicant, who used RentSpree
CONSI couldn't see the tenant application, even I got the notification email.
Vendor Response
Hi Jim, thanks for sharing your feedback with us. After looking into this further, a one-time validation may be needed in order to view your reports. We would be happy to assist you with validating your account, please contact us your earliest convenience at 323-515-7757 or you may email support@rentspree.com. We look forward to hearing from you soon!
Replied May 2022
Suzie
Real Estate, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2023
RenSpree Review
I like the price and how easy it is to use it.
CONSI don't see anything that's missing at this point. I'm quite content with this app.
Vendor Response
Hi Suzie, thank you so much for the 5-star rating! We're glad to hear you find RentSpree to be a great value and that we make the work easy for you!
Replied August 2023
Anonymous
1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Easy to use
The experience was great. My demo was very informative and really helped me learn to use the platform. The support person was very friendly and helped with any questions I had.
PROSIt was very easy to use software to apply to a property. I'd highly recommend it.
CONSNothing, it was perfect. I wouldn't change anything.
Vendor Response
Hi! Thank you for the awesome 5-star review! We're thrilled to hear you found RentSpree easy to use!
Replied June 2022
Kartik
Food & Beverages, 5,001-10,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Great tool for potential landlords
Great experience using this tool. Highly recommend for first time landlords who want to manage the property on their own.
PROSHave been using Rent spree to manage my rental property and the software has been of great help to help list the property, get the tenants to apply, run their credit and the further process of collecting rent. Its super user friendly and the makes the whole process seamless. Definitely eliminates the need for a property manager.
CONSCould have improved overall user interface to make it look more appealing, give free rental estimates. Referral benefits could be increased.
Vendor Response
Hi Kartik, thanks for the great 5-star review! We're excited to hear RentSpree provides a user-friendly & seamless experience!
Replied May 2022
Diane
Real Estate, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed April 2022
Customer service closed during 7 to 10 am EST business hours critical to preparing/reviewing incomin
I was just gaining an appreciation of using this software and so far, I like the quickness. I am not able to validate and accuracy of data
PROSreceived only one through Rentspree and 10 or more through Zillow version
CONSI haven't formed a full opinion. You have to access to have an opinion. Adjust customer support hours since we have people from all over USA expecting us to work those 7 - 10 am hours.
Vendor Response
Hello Diane! Thank you for letting us know about your experience. Please note, our RentSpree Support Team is available Monday to Friday 7am to 5pm PT and Saturday & Sunday 8am to 12pm PT. For any assistance after hours, please email us at support@rentspree.com. Our Support Team will be able to answer your inquiries when we open the following day. We look forward to hearing from you soon!
Replied May 2022
JulieAnn
Real Estate, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2022
Great for Realtors
Sending the link to the potential tenant and then letting them deal with it and pay for it... excellent!
CONSNone, the only thing I have to say is "none"
Vendor Response
Hi JulieAnn, thanks for the amazing 5-star review! We're thrilled to hear you had a positive RentSpree experience!
Replied February 2022
Walter
Real Estate, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2022
Rentspree rocks
All in 1 package. Background check and Credit Check.
CONShaven't ran into any difficulties yet with the software.
Reasons for switching to RentSpree
Rentspree provides not just a credit report but also a background check. 1 stop shop. Love it!
Vendor Response
Hi Walter, thanks for the amazing 5-star review! We're glad to hear RentSpree is your 1-stop shop for tenant screening!
Replied June 2022
Manuel
Real Estate, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed June 2022
Experience with rentspree
My overall experience with rentspree is good. Having been my first time using rentspree, I had difficulty converting all the documentation into a PDF file to submit to the listing agent. But I managed to get the job done.
PROSI liked the technology which makes things easier and faster to complete.
CONSAlthough I liked the software, some clients are not that computer saavy and it's difficult to get them to complete their information online.
Vendor Response
Hi Manual, thank yo for your reply! We are glad to hear that you had an easy time using our product! We understand that some clients may need assistance completing an application online if they don't use a computer often. Applicants are always welcome to reach out to us for assistance at 323-515-7757.
Replied June 2022
Chase
Real Estate, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
First time user
Successful experience
PROSSuper easy. I’m a new agent and all I had to do was sign up, click type of info I wanted and email to client. Super easy. Love it
CONSI’m not too advanced to know what I don’t like yet.
Vendor Response
Hi Chase, thanks for the awesome 5-star review! We're excited to hear your RentSpree experience was super easy for you!
Replied October 2021
David
Real Estate, 5,001-10,000 employees
Used monthly for less than 6 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2021
Unhappy customer
Not so good
PROSIt was easy to set up and seem to offer a number of useful features
CONSI have had 5 potential tenants try to fill this out and only one was successful. I kept getting calls from their agents saying it was completed but the system still shows in progress. Very frustrating
Reasons for switching to RentSpree
I thought it would be easier. It's not
Vendor Response
Hi David, thank you for your feedback about your experience. I do apologize for any inconvenience that may have occurred when your applicants were applying. For any other issues that your applicants may experience, please feel free to have them reach out to us by emailing support@rentspree.com or by calling (323) 515-7757. We appreciate you using RentSpree for all your tenant screening needs.
Replied October 2021
Anna
Real Estate, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Great program
This makes it so much easier to have people apply for a rental!
CONSno there is nothing i don't like about this
Reasons for switching to RentSpree
this was intigrated with fmls so I thought i'd try.
Vendor Response
Hi Anna, thanks for the great 5-star review! We're thrilled to hear you had a positive RentSpree experience!
Replied June 2022
Teresita
Real Estate, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2022
Great product easy to use saving time
Was great
PROSEasy to use , faster integrated with the MLS
CONSThe full report easy to read, and letter of acceptance send it to the potential tenant
Vendor Response
Hi Teresita, thanks for the awesome 5-star review! We're thrilled to hear you had a positive RentSpree experience!
Replied June 2022
shari
Real Estate, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
easy and fast and economical
Easy to refer clients and fast response and priced well
CONSI am not end user I referred clients / tenants / very easy and fairly priced
Vendor Response
Hi Shari, thanks for the awesome 5-star review! We're glad to hear you had a positive RentSpree experience!
Replied May 2022
Maria
Real Estate, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Realtor
its easy to use and free rental application
CONSI DONT SEE YET ANY BAD features since I am starting using the products.
Vendor Response
Hi Maria, thank you for your awesome 5-star review! We're thrilled to hear RentSpree was easy to use!
Replied October 2021
Anonymous
1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great screening service
Great and easy to use!
PROSWas able to apply to an apartment easily
CONSNone, the service was amazing and streamlined
Vendor Response
Hello, thanks for rating us 5-stars! We're so happy to hear RentSpree provided a positive experience!
Replied May 2022
Nancy
Real Estate, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
FUNCTIONALITY
1
Reviewed February 2022
I want my money back.
Poor experience. I want my money back for [SENSITIVE CONTENT] report.
PROSEase of use.
CONSYou screened a tenant that had FOUR evictions and your report said NONE!!!!! If I had gone only with your report I could have possibly leased my house to a serial lease violator!!!! I shouldn't have to pay for the report!!!!
Vendor Response
Hi Nancy, thank you for letting us know about your experience. Please know that TransUnion generates the Credit Report, Criminal Background, & Eviction Report. To further assist with this issue, please contact us at support@rentspree.com or call us at (323) 515-7757 so we can look into this further.
Replied February 2022
jill
Real Estate, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
first time user
The AP came recommend from my agent. It took seconds to set up and my potential renters found the service very easy to use. If I had gone through my agent it would have cost a lot more. My potential renters paid $30 and were very happy to not spend $75 plus.
CONSThere were none. everything was transparent and easy to follow.
Reason for choosing RentSpree
Came recommended.
Vendor Response
Hi Jill, thanks for the amazing 5-star review! We're thrilled to hear you found RentSpree easy to use!
Replied May 2022
Genevieve
Real Estate, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed October 2021
Rental application
convenient to tenant and agent but not sure it is the right for me
CONSYou did not verified employment. How can I approved a tenant if you do not verified employment
Reasons for switching to RentSpree
yes
Vendor Response
Hi Genevieve, thanks for the 5-star overall rating! For employment verification, you can use our auto reference check feature when you sign up for RentSpree Pro. If there are any questions you may have with our products & features, please contact us at support@rentspree.com or (323) 515-7757.
Replied October 2021
Cherise
Education Management, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Rental Action with Rentspree
With RentSpree "I will have accurate results and satisfaction".
PROSThe software is very beneficial to my exploration of working with a realtor and resolving housing matters
CONSI have no complaints about the software , it is very convient and accurable with submissions.
Vendor Response
Hello Cherise, thanks for leaving a 5-star review! We're so happy to hear RentSpree was beneficial for your rental needs!
Replied May 2022
Roxana
Real Estate, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2022
Not user friendly
Bad
PROSNo much, sorry. No customer service available either on the weekend ….so I have to wait a whole entire day.
CONSNot clear how to submit an application. I’m NOT the listing agent, however the system asked me to LIST a property.
Reasons for switching to RentSpree
Listing agent request.
Ruben
Wholesale, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Excellent experience
It's easy and fast to use. The instructions are clear and simple to follow.
CONSThey ask few question that don't apply for my specific business
Vendor Response
Hello Ruben, thanks for the great 5-star review! We're glad to hear your RentSpree experience was fast, clear, and simple to use!
Replied October 2021
Estrella
Real Estate, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Great service
Great
PROSEasy to apply, great information and very accurate
CONSHow long it takes to fill out, too many questions but over all efficient
Vendor Response
Hello Estrella, thanks for giving us an amazing 5-stars! We're so happy to hear that RentSpree was easy to use!
Replied February 2022
Orlando
Real Estate, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Hassle Free
Easy to use and excellent customer service
CONSNothing really , it was easy and self explanatory
Vendor Response
Hi Orlando, thanks for the great 5-star review! We're excited to hear you found RentSpree easy to use!
Replied June 2022