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Since 2004, ClearCompany has empowered thousands of companies to attract, screen, and hire better talent, engage their team, and use strategic insights to keep their recruiting competitive.The ClearCompany Talent Management Platfo...Read more
For HR, leaders and managers, intelliHR is a people management platform to align, manage and enable employees. Comes with HRIS, performance management and employee engagement built-in.
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Humi is an all-in-one HR, payroll, and benefits software solution for Canadian businesses. A flexible platform for all of your people operation needs, Humi stores employee data and streamlines tasks related to onboarding, time off...Read more
Workzoom is the all-in-one Talent, Workforce and Payroll solution that engages your employees, enlightens your leaders and helps you grow your business. Bring your whole team together with a centralized hub for accessing personal ...Read more
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Motivosity is a cloud-based employee recognition solution, which assists small to large organizations with performance tracking and benchmarking. Key features include peer-to-peer social recognition, feedback collection, monetary ...Read more
Engagedly is a cloud-based workforce management solution that offers integrated applications to manage on-boarding, employee learning, performance review and goal management. The solution focuses on communication and collaboration...Read more
emPerform is a hybrid employee performance management solution that helps organizations to automate performance reviews and align, develop and retain talent. It can be deployed either on-premise or in the cloud.
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The BullseyeEngagement Performance Improvement System offers powerful talent and performance management while also increasing employee engagement in the process, a key factor in successful companies today....Read more
Primalogik is a cloud-based performance management solution for human resources (HR) professionals. The tool helps organizations to assess people’s ongoing performance and development. Its key features include 360-degree feedback,...Read more
Bonusly is a fun, easy-to-use employee recognition and rewards system that boosts employee morale, engagement, and productivity. By facilitating timely and meaningful peer-to-peer recognition, Bonusly helps employees feel that the...Read more
SurveyMonkey is a cloud-based survey tool that helps users create, send and analyze surveys. Users can email surveys to respondents and post them on their websites and social media profiles to increase response rate. Users can run...Read more
15Five is a human-centered performance management platform that creates effective managers, highly engaged employees, and top-performing organizations. From engagement surveys and 1-on-1 tools to performance reviews and OKRs, 15Fi...Read more
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Today, every organization collects data and feedback but very few act on it. Alchemer gives everyone in your organization powerful, easy-to-use survey and customer feedback software that’s flexible enough for each team to use thei...Read more
Insights is a cloud-based strategy and performance management solution that assists small to large-sized organizations with goal setting and performance tracking. Its key features include self/peer appraisals, 360-degree feedback,...Read more
CheckMarket is a cloud-based survey tool that caters to small, midsize and large enterprises, as well as government agencies. Primary features include survey creation, distribution channel management, reporting, user notification...Read more
Startquestion is a professional survey software designed to help businesses of all sizes, freelancers, nonprofits, educational institutions and more create online questionnaires for researching employees, clients and community. Ke...Read more
360 degree feedback software allows organizations to gather feedback on employees from their managers, direct reports, and peers. The software helps in generating insights about employee performance and creating goals for them based on feedback results.
Giving and receiving feedback is a key activity that helps employees improve their skill development within an organization. It is also used by companies as a major part of the performance appraisal process. The process of 360 feedback identifies individual strengths, weaknesses and areas for improvement that help managers create development plans for their team members.
Gathering feedback from multiple stakeholders also provides insights about various areas of professional expertise that can be improved through training courses or other methods. This helps HR teams identify training needs for employees and plan sessions to be conducted by internal or external trainers. Solutions created specifically to manage and track the process of 360 degree feedback can help automate this process so it runs smoothly and efficiently.
This guide can help potential buyers find the best 360 feedback solution for their needs. Here’s what we’ll cover:
360 degree feedback software efficiently manages the entire feedback collection and distribution process by automating the steps involved. Such solutions enable people to fill out a survey in the language of their choice, generate insightful analytics and provide real-time feedback to employees. This software allows managers and human resources (HR) teams to create short and long term goals for their staff members based on the results. These goals can then be tracked on a regular basis to monitor an employee’s progress towards them.
Common Features of 360 Degree Feedback Software
Most 360 degree feedback solutions offer some or all of the following functionality:
Customizable question library
Allows users to select feedback questions from an existing library within the software. These questions can also be customized by modifying the text or rating scales. Users can make the comment section mandatory or optional for feedback providers. Questions can also be grouped together according to competency.
Provides pre-set templates to quickly design, distribute and manage feedback surveys. These templates can be selected on the basis of an employee’s role, such as surveys for leadership assessment, manager evaluation, co-worker evaluation and overall employee evaluation. The template can also be customized to ensure specific information is captured based on an organization’s unique needs.
Reporting and analytics
Enables managers to create customized reports for an individual, department, team or company. Individual reports can be compared with team averages to identify underperforming employees. Scores for all questions can be presented in charts and graphs, which makes it easy for HR teams and managers to draw meaningful conclusions.
Offers flexibility by allowing either the manager or employee to select the raters who will provide feedback on each participant. In order to generate holistic feedback, raters can include a mix of peers, team members, direct reports, business partners and clients. Maximum reviewer participation is ensured by providing full anonymity to raters and keeping the feedback results confidential.
Access to real-time graphical data is given to team managers to view the status of completed and pending surveys. They can also send notifications to raters to complete the survey within a specified time frame. Feedback summary is displayed on a dashboard, which helps managers to quickly view strengths and weaknesses at the team level.
For organizations operating globally, it’s necessary that feedback surveys be available in multiple languages. The availability of survey only in one language can result in low participation rates, which defeats the overall purpose of 360 degree feedback.
Many 360 degree feedback solutions integrate with existing human resource information systems (HRIS) to ensure all data is synced and no manual duplication is required.
Benefits of 360 Degree Feedback Software
There are many benefits that can result from the implementation of 360 degree feedback software. Some of these benefits include:
Identify top performers: Reward and recognition is one of the best ways to boost employee morale and motivate them to perform better. A 360 degree feedback management solution helps team managers and HR professionals to identify their top performing team members so they can reward them accordingly, whether through increased responsibility, compensation, promotion etc.
Identify blind spots: Blind spots are the strengths or weaknesses of individuals that are unknown to them, but are generally identified by their peers or seniors within the organization. 360 degree feedback software provides feedback from multiple raters that can help uncover these blind spots and let employees know their potential strengths and improvement areas. Identifying these blind spots can also help managers develop the right training plan for employees to assist them in their career development.
Reduce the risk of discrimination: Since feedback in 360 degree solutions flows from multiple people performing different job roles, any discrimination against an individual on the basis of age, gender, or other factors is drastically reduced. This can help organizations avoid running into any possible legal trouble surrounding performance evaluations.
Key Considerations for 360 Degree Feedback Software
Here are a few things to keep in mind as you evaluate 360 degree feedback software:
Deployment method: A 360 degree feedback solution is either deployed on-premise or accessed through a web browser. For SMBs, a web-based solution with cloud storage is often preferred as it generally involves no upfront costs and operates on a pay-as-you-go model. The subscription can usually be upgraded or downgraded on the basis of your organizational needs.
Simple administration: Any tool you choose should offer an intuitive administrative interface that makes it easy to use and quick to design surveys. It should also offer users complete control by enabling certain people to monitor survey progress, send email or text reminders and make adjustments to survey questions as needed.