--- title: "WorkTango Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of WorkTango. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if WorkTango is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/worktango-employee-pulse-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Employee Recognition Software](https://www.softwareadvice.com/hr/employee-recognition-comparison/) / [WorkTango](https://www.softwareadvice.com/hr/worktango-employee-pulse-profile/) / WorkTango Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/worktango-employee-pulse-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/worktango-employee-pulse-profile/alternatives/) # WorkTango User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 222 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 196 reviews (88%) - 4 stars: 22 reviews (10%) - 3 stars: 4 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I can redeem my points to pretty much any gift card, like Amazon gift cards, Playstation gift cards, or even Walmart gift cards. - I love how WorkTango gives us actual activities we can complete throughout the year, and the points system is straightforward - I've already exchanged mine for some cool products and even cash, which makes it way more engaging than other platforms I've used. - It provides a meaningful way to say thanks for specific contributions made by team members. Whether someone has gone above and beyond to help solve a problem or simply deserves recognition for their help, WorkTango allows me to publicly show my appreciation. ### Most mentioned cons - The biggest, and potentially the only real, complaint about worktango is the way you lose points on a quarterly basis if you do not use them. - ocasional glitches. when transferring points for gift cards there have been times I have had to make 2-3 attempts to complete the task. - Some of the employees felt items were pricey and points expiration dates too soon. ## WorkTango customer reviews Showing reviews 1-25 of 222 (page 1). ### Great tool and easy to use! - Overall rating: 5/5 - Reviewer: Shauna J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been fantastic and allowed us to help improve employee engagement and recognition scores. Customer service is great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to connect recognition back our company values. The values can be customized and users are forced to select one when providing recognition. #### Cons Some of the reporting is antiquated and could use an overhaul. There are additional data points in the system that should be returned in the reporting. --- ### My favorite platform for Recognitions and WIN! - Overall rating: 5/5 - Reviewer: Pravin G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been more that 5 years now I am using WorkTango. It allows colleagues from different teams to give and receive recognition on record which is great to show management and feel appreciated in the work accomplished. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The positivity is such a team boost! Our team often gives shout-outs, recognition to teammates, across departments, and across the company. It is so easy to use and easy to set up. Customer service is incredible and really answer your questions. Our team uses it at least once a day and we have loved how it integrates so easily with Slack! #### Cons I need to go one by one to mark the notification as read, this is really time consuming. This needs to be taken care of. Other than this theres nothing that I don't like. #### Reasons for switching to WorkTango For better UI and the ease of use and employee adoption. --- ### User-Friendly Platform - Overall rating: 5/5 - Reviewer: Samantha M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with WorkTango has been very positive. It's a great tool for fostering a culture of recognition and appreciation in the workplace. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros WorkTango is extremely easy to use and very intuitive, even for first-time users. The layout is clean, making it simple to navigate through different features without confusion. #### Cons Still do not feel as though there is anything that I dislike regarding the platform. The platform is amazing. --- ### Great until it wasn't - Overall rating: 3/5 - Reviewer: Cynthia D. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We used Work Tango for several years with great satisfaction. The recent upheaval has caused us to consider alternate options for our employees in effort to protect the culture we have worked hard to build. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The app is easy to navigate for users and admins alike. Customer service has been timely and thorough. Tools offered for admins are useful and relevant. Training videos available in the Training section are helpful. #### Cons The cost to our employees for purchasing Amazon gift cards was our only con until just a few months ago when Work Tango experienced an upgrade that caused us numerous issues; sporadically employee purchases were not populating, gift cards were unable to be redeemed, marketplace rewards locked, etc. Customer service is replying, however, resolutions are slow. --- ### Incentive and Recognition for a Better Work Culture - Overall rating: 5/5 - Reviewer: Missy F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love WorkTango. I think it makes building a company culture easier and it way more fun than just saying it out in a meeting. WorkTango makes noticing the little things fun; the way you can literally see someone's face light up when they are recognized for their actions is simply amazing! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I love most about WorkTango is how easy and user-friendly it is. It is easy to redeem points for what we really want in prizes; you can easily recognize colleagues for a number of things, and it is super customizable for companies of all sizes and shapes. Also, I am huge fan of the incentives. I truly love that feature. #### Cons There isn't anything I dislike about WorkTango. All of it is super easy and user-friendly. If I had to say anything, it is hard to get people to fill out surveys, but that isn't an issue with WorkTango, it is more about people having to do it. --- ### Easy to Use & Great Service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very happy with worktango and its service. we hardly get any complaints on it. employees are happy with the results #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros how easy it is to use as an admin and employee. customer service has always been helpful once i am looped in as a admin #### Cons hardly any cons but i do need to manually upload canada employees, likely because they use ultipro instead of successfactors. i would also say i wish WT would reach out to admins if employees reach them first for help --- ### Love Employee Recognition - Overall rating: 4/5 - Reviewer: Amber V. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the employee recognition and collaboration piece. It encourages team members to acknowledge one another's hard work and efforts. #### Cons The cost seems a bit extreme for the product we're receiving, especially since we also spend money on the incentives as well. --- ### Boosts Company Culture Effortlessly - Overall rating: 5/5 - Reviewer: Chevon J. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use WorkTango for internal recognition and really like how it helps enhance our company culture by allowing employees to recognize each other. It's great that the recognition also leads to rewards, which is a nice touch. I find WorkTango easy to use, and I particularly value the rewards marketplace feature. The initial setup was fairly easy too. #### Cons The UI could be improved. It's just very simplistic at the moment. It's no knock on the tool at all, just visual preference --- ### Wonderful WorkTango - Overall rating: 4/5 - Reviewer: Misty B. - Industry: Banking - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! Customer Service is prompt and thorough. Professional, friendly and patience team members make it an all around great experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Great Customer Service - Prompt and efficient assistance with all inquiries made. Very thorough and professional #### Cons Uploads for mass recognition can be difficult - I had to multiple times to upload and process as the file kept bouncing out --- ### Wktg review - Overall rating: 5/5 - Reviewer: Youness C. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Unified platform across business units. We can use it as a big thank you board and also have the possibility to reward ppl. #### Cons Nothing specific that I can think of. Maybe have an app interface would be nice for the user experience --- ### 5 stars, love it so much - Overall rating: 5/5 - Reviewer: Jorge F. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love it, and I think it is easy to use and very useful to recognize my co-workers and the great job and work they do all the time #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is to use and it has great rewards to receive, it is very secure and has a lot of different variety of gift cards to choose from. #### Cons I like everything, I cannot think of any negative aspects of worktango, i think it is a great platform --- ### Why I like Work Tango - Overall rating: 5/5 - Reviewer: Estefania S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is very easy to understand it makes me feel like I can meet my peers, let them know me, and it gives a safe space to learn and help others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can connect with my coworkers, it makes me feel appreciated even when working remotly its a nice way to recognice my peers and feel motivated to help others. #### Cons I wish there were more ways to win points individually, but aside from that it is a great resource to connect with others. --- ### Happy Feelings from Worktango / Facebook Vibes / My Company Needs to Use it More - Overall rating: 5/5 - Reviewer: Sergio A. - Verified reviewer: Yes - Industry: Banking - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Its perfect loved everything about it, it reminds me a lot of Facebook scrolling through feeds and posts #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The happy feelings it made my coworkers feel when they received a recognition - it was very rewarding #### Cons My company didn't use it as much left a lot of points go to waste, they would all wait till the end of quarter and the points ran out lol --- ### A user-friendly platform that boosts engagement, recognition, and workplace culture - Overall rating: 5/5 - Reviewer: Atilla Sandor F. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with WorkTango has been very positive. The platform makes it easy to gather feedback, recognize team members, and stay connected to the overall employee experience. I appreciated how intuitive it was to use and how it encouraged engagement and recognition across teams. While there are some areas that could be improved, such as offering more advanced customization and smoother integrations, the overall impact on culture and communication was very strong. It’s a tool I found valuable and would recommend #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really liked WorkTango’s focus on employee engagement and feedback. The platform makes it easy for employees to feel heard, which I think is essential for a healthy workplace. #### Cons The platform had so many features that it could feel overwhelming at first. A more guided onboarding experience would help new users --- ### Fun times for all - Overall rating: 5/5 - Reviewer: Tonia S. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I do enjoy the tango!! I wish that if people didn't send their points before they expire that it would randomly send them out for them, like to people on their own team, maybe just giving them a high five!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use! I like the option to make it public or not! I enjoy how easy it is to see where the props come from and then to be able to give them back. #### Cons Having the points expire. I wish that they wouldn't expire but rollover. I would also like to see them go to others if not used. --- ### WorkTango review! - Overall rating: 5/5 - Reviewer: Lauren A. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. its exciting to get recognition and fun to send recognition, i love it! Definitely makes the day go smoother #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like being able to send recognition and points and a funny gif that makes people smile or laugh, the emoji's are cool too! #### Cons The gif selection can be glitchy at times. There isn't much else that i dislike so i'm not sure what else i can write in here --- ### Worktango contributes to a positive workplace - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Biotechnology - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience was overall positive. This would likely be a 5 star review if not for the "use it or lose it" points. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros There is a very good and diverse selection of rewards to choose from in this easy to use platform. Definitely adds to the overall positivity of the work environment! #### Cons The biggest, and potentially the only real, complaint about worktango is the way you lose points on a quarterly basis if you do not use them. --- ### PROPS Review -Highly Recommended - Overall rating: 5/5 - Reviewer: Rachel C. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love that it helps give incentive to work harder and great way to thank colleagues for coverage while out on PTO #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Able to reward colleagues with points for achievements and for covering. It also helps display talents #### Cons There are a limited number of points that we are able to give away to coworkers; great for a small team but larger teams should have more points to give a away. --- ### WorkTango Application - Overall rating: 5/5 - Reviewer: MADANKUMAR S. - Verified reviewer: Yes - Industry: E-Learning - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It was nice experience with WorkTango and looking forward more from this tool. If Ai comes into this tool, then it become more easier than normal #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is an excellent application to recognize our friends and colleagues. I always use Work Tango to recognize our team efforts. #### Cons nothing as of now, all working fine, user interface, features all good, sometimes we receive a gift card but there is a delay, that only needs to be fixed --- ### Best tool to give thanks between employees - Overall rating: 5/5 - Reviewer: Aga S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to navigate and it's really great to change the points to gift cards. Being able to say thank you to my coworkers and show them how much I appreciate their help and support is a great way to connect. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Great tool to thank coworkers' and also to be recognized. It is a good to keep the employees or the team members connected. #### Cons One thing that would be very helpful from the administrative perspective is to inform employees to use it more and explain the rules. Some people are not using it in full potential. --- ### PROP review - Overall rating: 5/5 - Reviewer: Christine D E. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like that we have a reason box to include what we are giving props or kudos for. It is very user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The flexibility to recognize an employee for a job well done, no matter how small or big. The user interface is easy #### Cons The minimal listing of options for a PROP, why we are giving them. The amount of points needed to get a gift card --- ### Great Platform! - Overall rating: 5/5 - Reviewer: Crystal C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that I get recognized for my work and I can also recognize all my coworkers for their hard work. #### Cons I cannot think of anything that I necessarily dislike, however it would be nice to be able to send different amount of points to individuals when sending a group recognitions rather than having to send the same amount to everyone being recognized. --- ### Great! Nice for gift! - Overall rating: 5/5 - Reviewer: Hicham M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Great for gifts, with a nice catalog and a variety of different brands. Has many brands and choices, #### Cons Master card is not working everywhere, and the catalog doesn't have all brands. But it's okay for gifts. --- ### Love WorkTango - Overall rating: 5/5 - Reviewer: Darby C. - Verified reviewer: Yes - Industry: Banking - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been great. The only thing I would change is that WorkTango is sometimes very slow at the end of the quarter when everyone is on and trying to send recognition. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that I can publicly recognize my colleagues for the good work they do and see what others are recognized for. #### Cons Not really sure. Sometimes WorkTango is very slow at the end of the quarter when everyone is on and trying to send recognition. --- ### Positive Way to Stay Connected to Coworkers - Overall rating: 4/5 - Reviewer: Katie C. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered my job started using WorkTango to keep our in office and remote employees connected. I loved that I could thank a coworker for helping me or just recognize a job well done by sending a message and some points that turn into money to use towards rewards like gift cards. We are staying connected in a positive way with the help of WorkTango. I feel as if it is good for company morale as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is a great way for a company with a mix of in office and remotes employees to stay connected. #### Cons I wish the points were worth more. It can take some time to get enough to redeem. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/worktango-employee-pulse-profile/reviews/?page=2) --- WorkTango Reviews, Pros and Cons - 2026 Software Advice