What is WorkTango?

WorkTango is a cloud-based survey software that assists small to large organizations with feedback collection and employee engagement tracking. Its key features include action planning, anonymous conversations, project management and real-time analytics.

WorkTango allows managers to monitor onboarding or exit surveys and discover employee retention trends. The application includes a pulse survey module that allows users to create surveys using the question library and predefined templates. Additionally, employees can use the system to evaluate their leaders and receive responses anonymously.

WorkTango’s analytics module enables HR executives to study sentiment, filter data and resolve issues at the team or branch levels across different location...


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Supported Operating System(s):

Web browser (OS agnostic)

39 Reviews of WorkTango

Average User Ratings

Overall

4.95 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(37)

37

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 39 results

May 2020

Michael from HUB International

Verified Reviewer

Company Size: 10,000+ employees

Industry: Insurance

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2020

Quality Survey Platform with an Exceptional Support Team

My experience has been, overall, very positive so far. We've only been partnered with WorkTango for a few months, but the team has been absolute rock stars in supporting our strategy during COVID19 and we look forward to seeing the platform continue to evolve and grow.

Pros

We've been live with WorkTango for just a couple of months. We launched at a weird time- we were planning to go with a full engagement survey in several months, but due to COVID19 we were forced to launch a pulse survey much sooner. That means our strategy was shifting from the very beginning. The customer success team has gone above and beyond to help with this work. The implementation of the software was smooth, and the platform seems flexible enough to support anything we could ask for right now. Really excited to see the newest upgrades to the system!

Cons

The biggest areas of opportunity are in areas that WorkTango is already solving for with their new updates, and will no longer be an issue by the time we launch. Specifically I am most looking forward to having the ability to combine demographics for reporting, more intuitive hierarchy building and editing, and an even better user experience on the platform.

December 2016

Drew from FullContact

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Amazing tool to measure the pulse of your organization!

We've been using WorkTango for the past 6 months and the ROI that we've seen has been astronomical. The tool not only allows us to engage with our employees and gain a deeper understanding of what's working and not but allows us to measure our improvement (or decreased performance) over time. Thanks to WorkTango, we've received actionable data around 1 of our teams and the fact that they all feel underpaid. Another team wasn't getting feedback from their managers. Some of our employees in another country didn't fully understand our vision. The list of examples goes on and on. By using WorkTango, we are not only able to see these issues but are then able to put steps in place to improve and can measure how we're doing. The UI/UX is incredibly easy to use and digest. You can slice the data by department, role, location, and tenure, which is incredibly helpful when trying to understand who and where an issue exists. The customer support is top notch. We have monthly calls to review the results and to discuss the upcoming survey. The WorkTango team is incredibly responsive whenever we reach out to ask a question. The price per employee per month is less than a Starbucks latte and the ROI is a no-brainer. I HIGHLY recommend that you give WorkTango a try. You won't be disappointed!

Pros

UI/UX and ease of use, very high level of customer service, the ability to segment employees, the ability to measure improvement over time.

Cons

The WorkTango team is constantly asking for feedback and improving their product. The thing that I CURRENTLY like the least (I say currently b/c I know it's on the roadmap and will be delivered to distant future) is the fact that accessing historical data and charting it is still a bit clunky. However, it's not really a 'con' b/c I know it's getting fixed in short order.

September 2018

Michelle from Kira Systems

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

September 2018

Recommendation for WorkTango

This is the first employee voice tool we have used and we are quite happy with the data we are able to pull from the system.

Pros

The thing that sets WorkTango apart from other vendors is the customer service. They are extremely responsive when ever I have a question and always so pleasant to interact with. I also like how the product is relatively easy to use - our managers are able to access the data easily and to start to address any issues they see on their team right away. Our employees also seem to like using the system and we tend to have high response rates when we survey the group.

Cons

I wish that the software had an API with Bamboo as this is the HRIS tool we use.

November 2019

Laura from Deloitte

Company Size: 10,000+ employees

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Creating the opportunity for different conversations

We use this tool internally at our organization to glean insights on employee morale, career growth and leadership opportunities. I also use this tool with my clients to measure employee experience, change adoption and team effectiveness.

Pros

It’s simple and intuitive; reliable and practical. It takes away the manual labor of reports and inputs, so I can focus on what matters most - the data-driven conversations with leaders and employees. Plus, the WT team is great to work with - always responsive and ready to help.

Cons

In looking ahead, I would like to explore the idea of personal self-serve dashboards for the individual employee.

May 2020

Lena from Boys and Girls Club of Ottawa

Company Size: 51-200 employees

Industry: Recreational Facilities and Services

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

May 2020

Cutting edge platform for employee voice

WorkTango makes it easy for me to run Pulse Surveys more frequently. I was thinking about moving away from a long annual engagement survey, and the platform allowed me to transition to frequent pulse surveys providing with resources and support.

Pros

The platform is easy to use, offers exceptional features like the ability to acknowledge employees' comments and respond to them while respecting their anonymity. Great service and people. They will surprise you by providing a different customer experience and adding value way beyond the platform. I love WorkTango's mission, and how it is integrated in the experience they provide. It is fun to partner with like-minded people.

Cons

Can't think of anything