--- title: "Primalogik Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Primalogik. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Primalogik is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/primalogik-360-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [360 Degree Feedback Software](https://www.softwareadvice.com/hr/360-degree-feedback-comparison/) / [Primalogik](https://www.softwareadvice.com/hr/primalogik-360-profile/) / Primalogik Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/primalogik-360-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/primalogik-360-profile/alternatives/) # Primalogik User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 87 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.8/5 - Value for money: 4.3/5 - Functionality: 4.0/5 ### Rating distribution - 5 stars: 48 reviews (55%) - 4 stars: 34 reviews (39%) - 3 stars: 3 reviews (3%) - 2 stars: 1 reviews (1%) - 1 star: 1 reviews (1%) ### Most mentioned pros - Customization: The surveys are very customizable for our process' needs. - It gives great opportunities to build different HR processes like performance review, assessment of goals, 360 feedback, peer feedback, etc. - The platform's capabilities have provided a comprehensive understanding of team performance, individual contributions, training needs and individual career paths ### Most mentioned cons - The templates you get cannot be edited in depth . ## Primalogik customer reviews Showing reviews 1-25 of 87 (page 1). ### It's easy to use and able to get the job done. - Overall rating: 3/5 - Reviewer: Krystal G. - Verified reviewer: Yes - Product usage: Used other for more than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It's simple and easy to use. Haven't had much confusion from the users on my team, even those who are not so computer saavy. #### Cons There's not many options for customization and it can be a tedious process to accomplish what we use it for. --- ### Primalogik Feedback - Overall rating: 4/5 - Reviewer: Manav D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Primalogik has been a life saver in terms of automating and streamlining our review process. Ours is a very customized 360 feedback process, and Primalogik was able to solve most of our concerns (very manual and tedious process previously). Moreover, they're a Canadian organization, and not having data hosted in Canada is a dealbreaker for us, so Primalogik ticked that box for us as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - Ability to do 360 feedback cycles. It's especially helpful to have multiple cycles running at the same time - Opinion surveys: We had fragmented platforms for running surveys so to be able to do it from one platform is very helpful. - Customization: The surveys are very customizable for our process' needs. The ability to anonymize, edit, and share responses as we need them is great. #### Cons - Reporting: It would be nice if we could pull reports for individual survey questions in a 360 feedback cycle. - Results sharing: 2 suggestions in this area. First, the ability to share results without breaking down which group of respondents gave what rating (even though it's the average rating) Secondly, it would be nice to have the option to hide certain sections from the shared results document. #### Reasons for choosing Primalogik Canadian company with data hosting in Canada, cheaper than other alternatives, customizable as needed #### Reasons for switching to Primalogik It was a very manual and tedious process where we had to create individual surveys for all employees and needed to streamline the whole process. #### Vendor response Thank you for your thoughtful review! We're glad Primalogik has helped streamline your 360 feedback process and met your needs around customization and data hosting. We appreciate your suggestions on reporting and results sharing—they’ve been shared with our team for consideration in future improvements. Thanks again for choosing Primalogik! Replied May 2025 --- ### Good review product - Overall rating: 3/5 - Reviewer: Stacie F. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall good experience. As mentioned very user friendly and the support team were helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros Easy to use, for the administrators and for the users #### Cons Not being able to schedule reviews and notifications. it is very time consuming for our team to administrate as we have 11 divisions who do 2-3 reviews a year at all different times. #### Reasons for choosing Primalogik We have moved away from Primalogik. Something that offers us more features (review system combined with learning platform) --- ### First-Time User: Primalogik Delivers - Overall rating: 4/5 - Reviewer: Millicent I. - Verified reviewer: Yes - Industry: International Trade and Development - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As a first-time user, Primalogik has proven to be an invaluable tool for gaining actionable insights into performance-related data metrics and analysis. The platform's capabilities have provided a comprehensive understanding of team performance, individual contributions, training needs and individual career paths #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - Simplicity - Provision of templates (surveys, end-of-probation, appraisals) - external ability to have 360-degree feedback - scheduling check-ins #### Cons - Journal and Instant Feedback modules are available to supervisors only #### Reasons for choosing Primalogik Core Features: Performance management, goal setting, feedback, talent development, analytics. User Interface: Ease of use, navigation, and overall user experience. Pricing: Cost-effectiveness and value for money. #### Vendor response Hi Millicent, thank you for your great feedback! Very happy to hear that our tool brings a lot of value to your organization. I'm also happy to let you know that the instant feedback module is available for everyone. We also recently made a change to the journal module, to allow access for non-managers. Feel free to reach out for more information. Replied August 2024 --- ### Great Product & Even Better Customer Support - Overall rating: 4/5 - Reviewer: Anthony S. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Outstanding! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Our customer support/implementation rep was and has continued to be amazing! he software overall is really nice and organized but could use some better automation and sorting tasks. However, anything and everything i have brought up to Ryan, he has either got me an answer or taken it to his software team and they have implemented it! We will always use Primalogik and regret not switching to them sooner! #### Cons Sometimes sorting or organizing data (like work anniversary) can be a little cumbersome but they have already made improvements to this in the few months we have been with them. #### Reasons for switching to Primalogik We wanted a more well rounded 360 review software that could grow with us. SurveyMonkey was great when we were smaller but it became to much of a burden as we grew trying to keep track of who was due when, where everyone's was at, who was already completed, etc. We were bouncing between SurveyMonkey, our HRIS and an excel spreadsheet. Primalogik rolls this all into one for us. --- ### We love PrimaLogik! - Overall rating: 5/5 - Reviewer: aimee N. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It feels like a small company with east access to support. Appreciate it!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very responsive technical support, nice user interface #### Cons Not sure yet because we are just now expanding our use. #### Reasons for switching to Primalogik Many of the labels in UKG are hard coded but not intuitive. Like "Comments" when the button means "Submit." --- ### Annual Reviews - Overall rating: 5/5 - Reviewer: Steve L. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 51-200 employees - Product usage: Used other for less than 12 months - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It was a very good experience. We were looking for a way to simplify and streamline our annual review process. In the near future we plan on training managers to "journalize" their one-on-one meetings and other items. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was user friendly as it didn't take much training to get the managers and direct reports to perform the annual reviews. The information is digital and always available. Before we were using spreadsheets, word, and printing reviews and manually filing them away. #### Cons None at this time. Currently, we are not using the full functionality of the product. Next step is to start using journalizing our one-on-one meetings and looking into the survey part of the program #### Reasons for choosing Primalogik Pricing, free trial period, and ease of use. Also, customer service was really good during the free trial. --- ### It's a good solution if you need a basic feedback software - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros It covers our basic needs in terms of feedback/performace reviews. For the users it's quite clear and easy to use. #### Cons It could be much more functional, with a nicer and clearer organization and interface. It looks vintage. --- ### Easy day-to-day use - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros The tool works as it should to review others. When sending 360 Reviews to managers, it cleanly creates a file. Batch operations is great. #### Cons When any org changes need to be made it is tedious and not fluid. You must make changes for one user in multiple locations on the site. The Department section is messy as well. --- ### user friendly, fast to learn no issues - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used other for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros customer service is excellent, very quick in response, never had to wait for answer or technical support! #### Cons I do not really have any issues. No problems with the software or the site or the support team. there is nothing to report. --- ### Great, Simple Product! - Overall rating: 5/5 - Reviewer: Brittany B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are a 75 person company with a number of remote employees and employees in the US and in Europe. We chose Primalogik because it was an easy to use, cost-efficient way to track performance reviews, 360 reviews and general surveys that the company sends out to employees. The value for the money is excellent and the customer service is top notch. I never wait for a response for more than an hour and they are always happy to work with me to find a way to make the system work for us even when we have random requests! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use Cost efficient #### Cons Not overly advanced, some features that are not offered #### Vendor response Thank you Brittany for your review. We appreciate our customers' business and though the tool is extremely easy to use we understand the need for technical support and customer service. I'm glad you're happy with our service. In terms of features and functionality we're about to launch a brand new module to handle goals and objectives tracking that will follow on the steps of our 'keep it simple' and effective ideology. We also recently added the extremely popular Employee Journal feature. I invite you and your team to use it for your day-to-day use. It's a great new feature that helps in capturing real-time feedback as well as notes and reminders throughout the course of the year. Again thanks for your kind words and continued support. Replied December 2016 --- ### Happy with Primalogik - Overall rating: 4/5 - Reviewer: Anai S. - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: 51-200 employees - Product usage: Used other for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Having a customer service representative respond to queries quickly and being able to speak to someone, when necessary really makes the continuous experience helpful and nice. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's user friendly for both the administrators and users. I love that it is so customizable to our business! #### Cons Finding ways to test reviews and appraisals before going live would bring some ease to using a new product #### Reasons for switching to Primalogik The ability to customize and make changes at anytime --- ### Simple User Interface with Robust Back End Reporting - Overall rating: 4/5 - Reviewer: John T. - Product usage: Used unspecified for unspecified - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered I am an HR manager supporting 3500 employees. We do not do 360 reviews regularly, but was looking for a solution for an individual and stumbled across the Primalogik product online. I was impressed by the simplicity of the layout, how intuitive the dashboard was, and when the process was over, how the reporting facilitated a constructive conversation between myself, the subject of the feedback, and their direct supervisor. Customer support was excellent, and I thought the pricing was very reasonable. All in, I'm a fan and will use the Primalogik platform again. I would also recommend to colleagues without hesitation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The easy, simple, clean, and intuitive user interface. The ability to customize the question library. Simple reporting, with breakdowns showing how many responses fell into which answer. #### Cons I thought the standard question library was a little sparse. I think there is room for more 'boilerplate' stuff here that gets a baseline on those being assessed. #### Vendor response Thank you very much John for your kind words. One of our mantras is to keep it simple and useful. Thanks for the feedback on the gallery - we'll definitely work on that aspect some more. Replied September 2016 --- ### TCSC Review - Overall rating: 5/5 - Reviewer: kim d. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like customer service and the ease of the product #### Cons There is nothing that I do not like about primalogik --- ### Good, but need more ability to personalize it. - Overall rating: 4/5 - Reviewer: Stacey C. - Industry: Accounting - Company size: 11-50 employees - Product usage: Used unspecified for less than 12 months - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We had wished we could personalize it a bit more, add fields for different departments. Managers had difficulty addressing specific department issues. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros online capability #### Cons not easily changed #### Vendor response I'm sorry you feel this way. I tried contacting you several times to see what the issue is, since we usually can add fields without any problems. It'd be good if we could connect so that we can help you get the most out of the solution. We can also provide training specific for managers when that's needed. Even though the application is very intuitive a more hands-on training approach is better for some groups. I remain available to discuss this further with you or anybody else within the HPC group. Replied January 2017 --- ### Good tool - Overall rating: 4/5 - Reviewer: William B. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are pleased with the program. We could not get our managers to properly perform employee evaluations on a regular basis. It is still a challenge, but it has improved significantly since purchasing this software. It is easy to use and provides a nice database of employee performance type questions. We recommend this program to everyone. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Vendor response Thank you William for your nice review. It's not always easy to get managers to complete the performance management tasks required. We believe this is an integral part of being a good manager and as such we are committed to building tools that can help in these tasks. We want to automate everything that can be automated so that we can leave more time for managers to work directly with their employees, improving engagement and morale. Thanks again for your support. Replied December 2016 --- ### Highly recommend - Overall rating: 5/5 - Reviewer: Candace G. - Industry: Banking - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Highly, highly recommend. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros - Intuitive, easy to use, great value for $$ - saved so much time and energy - feedback from our staff was that they loved it - loved the different options for anonymity #### Cons Love the product inside and out. Some separate Self Assessment options would be great, but that would only be a bonus. Also, we had one person want to withdraw their comments and we haven't seen a way that this can happen? --- ### IRIS Connect - Overall rating: 4/5 - Reviewer: Nina L. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A very intuitive easy to use platform, the support that is given is always spot on. Their Friendly and I get a response from them very quickly. Everyone likes using the platform and it has all the features that we need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Vendor response Thank you Nina for your kind words. In this age of technology and with the amount of information systems anybody usually deals with on a regular basis, we truly believe that providing top-notch technical support is one of our strongest assets. We know the system, we know the industry and as such we want to provide as much help as possible to all our clients for a successful implementation of Primalogik 360. Thanks again for your continued support. Replied December 2016 --- ### Outstanding Service & Easy to use - Overall rating: 5/5 - Reviewer: Sarah W. - Industry: Aviation & Aerospace - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered Over the past years I have implemented many new HR systems and the Primalogik system has by far been the easiest to set up and roll out. The customer service is excellent! I highly recommend this product. Overall very easy to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Vendor response Thank you Sarah for the nice review. I'm glad you found the experience to setup and configure and launch effective and efficient. Let us know how we can continue to help! Replied October 2016 --- ### Great tool, easy to use and great customer support - Overall rating: 4/5 - Reviewer: Violeta B. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Have had a great experience with the team at Primalogik. Representative has been immensely helpful and always available. As mentioned we use the 360 tool as part of our training program and will continue to do so. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, clean interface and dashboard. #### Cons We used the 360 tool and have had great reviews from our users / participants. The only issue we ran into was in the reporting of the results - minor things like being able to compare a reviewer vs self But we were able to get comparisons --- ### simple and effective and I recommend it to any - Overall rating: 5/5 - Reviewer: Joseph S. - Industry: Management Consulting - Product usage: Used unspecified for less than 12 months - Reviewed: September 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I was an early adopter and even then found the product robust and the customer support fast, simple and personal. I like simple and no extra bells and whistles. I found that Primalogik could let me keep it simple or I could fancy it up if my client wanted that. Nice #### Cons There's not much that I don't like. --- ### We had a paper based system before. It was very cumbersome. Doing a 360 evaluation brutal - Overall rating: 4/5 - Reviewer: Marc C. - Product usage: Used monthly for more than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Appreciate the summary page. As a GM - it is quick and to the point. Getting reminder emails of upcoming revues and evaluations helps me plan my week. #### Cons Would like a grammar checker. It help with errors like typing however having a grammar check would be great --- ### Affordability and easy to use - Overall rating: 5/5 - Reviewer: Tammy S. - Product usage: Used unspecified for unspecified - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered I have been using the software for 2 years now and found it to not only be set up but extremely powerful when you have a service based business. With all the struggles that come with small business Primalogik allows me to incorporate a fantastic performance management system and it is extremely affordable as well. I have recommended it to many small businesses I know and will continue to do so! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Vendor response Thank you so much Tammy for such nice comments. We truly believe in making affordable and usable software. Glad you're happy. Replied May 2016 --- ### The tool is very easy to use and good platform for documenting data. - Overall rating: 4/5 - Reviewer: Jenny M. - Product usage: Used other for less than 6 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great way to quickly generate performance feedback and basics of career planning. Also like the ease of storing information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Easy to fill out and to review with team. With no training, I was able to login and start my own review and set up that of my team. The tool is very intuitive. I like the ability to build on functionality over time - ie start with general surveys and add in goals etc. as you go. #### Cons General survey is too general. I suspect we will need to invest in survey customization. Would be helpful if there were options for customized surveys based on type of business - eg. consulting --- ### Great tool - Overall rating: 5/5 - Reviewer: Leon P. - Product usage: Used unspecified for unspecified - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered We have a limited use case and user base but that hasn't stopped Primalogik's team from being super helpful and responsive, even implementing a feature we required. I would recommend this tool for anybody looking to do 360 reviews in a hassle-free and efficient manner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Vendor response Thank you Leon for such nice words. We listen to our clients and we strive to implement as many of the requests as we get. I am glad you find the tool useful and efficient. Replied September 2016 ## More reviews [Next reviews](https://www.softwareadvice.com/hr/primalogik-360-profile/reviews/?page=2) --- Primalogik Reviews, Pros and Cons - 2026 Software Advice