We have been a partner with Quantum Workplace for almost 7 years. Our relationship started with the use of their Employee Engagement Survey and grew over time as their platform evolved to what it is today. I like that the platform offers relevant modules to support all aspects of human capital engagement and performance. The platform is adaptable to our business and the support team at Quantum is some of the best I have have partnered with.

Can't think of any thing that would make the least favorite list.

I have loved the team, their wisdom, their professionalism and willingness to support us in every way. This platform stood out from the other 3 that we also reviewed and we are satisfied.

I love the ability to easily access the analytics when we do a survey. I also appreciate how the platform is accessible to our employees in several ways including using the mobile app. Overall, the tool for setting goals, having one on one conversations, is a potential game changer in seeing progress, celebrating wins and making pivots when needed.

The tool is fairly intuitive but it is wise to have good training so that your launch of the platform esp. for goal setting and one on one conversations happens in a way where people can navigate the learning curve. As with any platform one's organization needs to have a change/adoption strategy that is thought through and leaders need to model the adoption and use from the beginning.

Pros: Easy to use, visually appealing, multiple data points Demographics can be as varied as you would like allowing you to really examine details, trends etc Love the dashboards Cons: some of the reports need more detailed explanations on their rationale and how they are calculated. also best practices when it comes to leveraging the reports. Ex: engagement index Cons: action planning tool should sync to outlook calendar I feel the action planning and education resources look awesome and very robust, I would recommend perhaps some tutorials on getting started with them or implementation suggestions.

When working with various software companies, it can be particularly frustrating when they aren't responsive, push you to a knowledgebase article, or don't directly answer your questions. While the tool is very intuitive, whenever I have had to reach out to Quantum, they respond almost immediately and are always VERY helpful. This truly sets them apart from others.

No complaints. We are actually looking to expand our services with them and are having a demo next week to potentially transfer our performance management process to Quantum.

Since beginning our QW experience, we have gained better perspective on employees' preferences and priorities. We have also enabled our managers to have more and better interaction with their employees through interactive determination and tracking of goals.

Senior management tasked the HR Department with identifying and implementing a performance management system that would allow employees and managers to define and measure individual achievement. After demonstrations from a number of vendors, QW separated themselves from the others in terms of quality and value. We were able to easily integrate QW with our existing payroll/HRIS system, then proceeded with a well-guided training program before going live with our workforce.

No complaints with QW per se'. Being a strictly online program, our biggest challenge is in assisting our employees who are not computer-skilled to use and benefit from it.

Fantastic tool that will shape our strategic planning and achievements going forward.

This product is insanely intuitive to set up. While there is a great deal of integration support available, the resources provided allows for ease of integration and setup of all functionality without the need for technical assistance.

I would like to see more options of bulk importing functionality for goals and 1-on-1 cycles. There seems to be a lot of manual work required if multiple templates and cycles are created.

Phenomenal.

It's a toss-up between how well they are already set up for all the different kinds of things I want to track and understand and how fantastic and helpful the customer service is.

When you add labels, if you add the wrong one, they can't be deleted, even if they're not attached to anything, which makes it difficult to trust that multiple users will code with the same thing. But that's literally the only concern I can come up with. I love the system.

The people behind your product are amazing! Helpful, patience, resourceful, always ready to help. [sensitive content hidden] is THE BEST!

Some of the functionality seems archaic. (ex: not being able to align the fields on both sides of a 1-on-1 in printout; etc.)

overall, this has been an excellent change for us and we're almost two years into it.

Quantum is easy to set up and the customer service is excellent. Highly knowledgeable and responsive.

Still learning about the performance management and whether we can make that module work for us

good

the capability to export the data and voting qualities

some of the questions have different meanings

Everything from implementation to go live was great. I feel very supported and am able to get help quickly when I run into problems (which is rare).

Quantum Workplace helped us move from tracking employee performance in excel and word docs to having a streamlined and easy to use performance evaluation and goal tracking process all housed within the system. The automation and reminders that the system has resulted in a higher completion rate and less burden on HR and managers to track people down and get them to complete their parts of the process.

I haven't found anything I don't like about the system yet.

Quantum supports the engagement needs of our organization well by bringing insights and new opportunities to enhance our survey program year over year. We feel as if they are a part of our team!

Throughout our time working with Quantum Workplace, we have always had the opportunity to work with talented and friendly expert employees. They are dedicated to the success of the organization, offer valuable insights and are invested in the success of your organization and employees. They provide excellent resources on a variety of topics and can be counted on to be organized and responsive to the needs of the organization.

Recent growth of Quantum has expanded options available and included system upgrades recently, we are currently seeking additional training on the revised products.

The Quantum team we work with. They are responsive and helpful and always willing to jump on a call to discuss any issues or questions we might have.

There have been some bugs with the product that have caused some frustration with our team. However, once we let the team know, they are quick to respond to help provide a fix.

Overall we have enjoyed the QW experience. We have gained a lot of insight from the surveys and the team has been very easy to work with. They provide hands on learning and provide tips to make our survey system as robust as possible.

The on-demand pulse surveys and analysis provide leaders with quick snapshots of what is affecting their team.

The intelligence dashboard can be difficult to utilize. There are also some limitations within the survey platform that I've seen other platforms be able to do.

Overall, QW is a great tool for surveys and recognition.

I really like the ability to download annual engagement survey results in a power point presentation. With a few clicks you have a deck ready to go as a good starting point.

I wish Quantum's functionality with survey action planning was richer. It is rather basic and doesn't seem to help drive leader support with the next steps on taking action on survey items. Also would like richer report around the comments received in an annual survey.

Pros: -The team Pulse portal is extremely user friendly and functional for the end user (our managers) and for the HR team as admins. There were so many ways to cut the data and provide useful information to our managers and execs without it being a complicated process. -The goal setting process through Team Pulse is a great feature and it helped us standardize the process for our managers; lots of great resources on the site as well -Our client services team was very attentive to us, especially as first-time survey clients. We had a lot of questions and last minute changes and our QW team held our hands every step of the way -The exec debrief and manager training was professional, thorough and tailored perfectly to each audience. It was great to have QW do this part for us. -Overall we received excellent value for this product and service. Can't wait to do it this year! Cons: -Creating the org tree was a painful process and one we were unprepared for. It would have been helpful to have a briefing from QW on what it entails and by when we should get it to you. We've shared this feedback with our QW team. -It would be helpful to have a change process in place for how to add/change manager access and reporting structure post-survey. We are still trying to figure out the best way to get this info to you efficiently

Until launching our most recent engagement survey, I was unaware of gaps and areas of needed improvement we were overlooking every day. Quantum survey helped us to see the areas where we needed to provide the most attention.

Quantum provides an infinate amount of splicing capabilities to view your survey results in any possible way. I was able to view my results in signifcant ways that impacted our company goals.

Our company had a disappointing participation level this year. We would have loved the ability to open and close the survey as needed to allow for more participation.

Journey to becoming an employer of choice -- listening, acting on feedback, driving improvements

Partnership in our employee engagement strategy

Linking employee feedback across all modules