ClearCompany

RATING:

4.4

(315)

About ClearCompany

Since 2004, ClearCompany’s end-to-end Talent Management platform has enabled thousands of companies to maximize talent by empowering people at every stage of the employee journey. ClearCompany integrates data-driven best practices, expert-informed content, and tailored software tools to recruit, ramp, recognize, and retain employees, uniting people and processes to achieve business success. Talent maximization is achieved when HR has the tools they need to plan accurately, execute people initiatives flawlessly, and build culture deliberately. These essential pillars of talent maximization are the core of our Talent Management platform. ClearCompany Applicant Tracking makes it easier than ever to find, evaluate, and hire top talent faster. Manage, post, and promote your...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
ClearCompany Talent Management helps maximize company talent with end-to-end software to recruit, ramp, recognize, & retain top talent.

ClearCompany Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ClearCompany

1 - 5 of 310 Reviews

User Profile

Carlos

Verified reviewer

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

It is easy to filter the right candidates for recruitment, we save time in the election and intervie

I have had a better organization and I can count on a tool to collect, inform and analyze data.

PROS

What I like the most is the help of the support staff, always willing to collaborate in everything necessary to continue with the process, as well as how easy it has been for the selection process for hiring and saving time in filtering the candidates and their skills

CONS

I do not like that he does not have a live interview feature. you can not link it to other databases and neither to be able to filter candidates within the same category based on their punctuation

Ann

Defense & Space, 501-1,000 employees

Used daily for less than 12 months

Review Source
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2020

Cleanest, Simplest Interface

I

PROS

As a recruiter, I value the clean simplicity of the Clear Company user interface. No two products have the same design, so there is perhaps a half day of getting used to where things are found in the candidate lifecycle, but once you see it, it makes perfect sense and becomes habit. Also, the overall look of each page is 'clean' - easy to see all the information without needing to overlook a bunch of unused information.

CONS

I do not have any negative impressions of the Clear Company product from the point of view of a recruiter. I am completely satisfied.

Reasons for switching to ClearCompany

My company was acquired by a Clear Company client.

Tina

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

CUSTOMER SUPPORT

1

Reviewed June 2016

Okay system; bad customer service

I was with this system when it was HRM and then ClearCompany bought it out. This happened a year after we implemented the HRM system and it felt like we had to go through constant training with our hiring managers and updates for the transition. I had 3-4 different reps in less than 2 years and the response time was horrible. I waited over a month for things to get done and implemented. When ClearCompany took the product over it was definitely better than HRM but not enough to justify them wanting to double our cost! I felt like it was finally an okay system as opposed to bad and was not willing to pay twice the amount for okay. If you're a growing organization and don't want to go through the headache of changing systems in the future look for a system that does not charge per recruiter license. A lot of the functions that only recruiters could utilize should have been available to hiring managers or HR generalists. For example, you could not search a specific applicant if you did not have a recruiter license so if we made a hire and HR needed to grab some info from the system they could not use their hiring manager access to do so even if they had access to the candidate in the requisition. They had to try and remember which requisition they were pulled from and go into the requ and find the candidate which makes it challenging if you have to hire 20 of the same position. Another headache is if you want to really track your candidates and the time to fill you can't indicate to the system that you need 20 admins, you have to post 20 times. Waste of time. Overall: System is ok and functioning = 3 (the CRM aspect is horrible, I wouldn't recommend at all this is just for ATS) Ease of use: search limitations and the fact you can't identify more than one hire needed for a role increased the workload = 2 Customer service: horrible. Expect delayed responses and implementation of things needed. Really impacts the efficiency. = 1

Vendor Response

Hi Tina, we appreciate your feedback and are sorry to hear that you have not had an optimal experience with our customer service team. It sounds like we did not effectively communicate our rebrand or some of our staffing updates to your team. We changed our name from HRM Direct to ClearCompany in 2013 to better reflect our total offering, and were not acquired. We strove to minimize the impact this name change had on our clients, and it looks like we didn¿t excel on that with your team. We apologize for any confusion the change caused for you. Additionally, we are committed to offering our team members options for growth in their careers. As a result, we do see staffing changes from time to time. In your account's case, we promoted two Relationship Managers into more senior roles in 2014 - both of whom were dedicated to your account.

Replied July 2016

Sara

Food & Beverages, 51-200 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Easy to use platform that has helped our HR department grow and develop!

Everything has been great! ClearCompany has helped us to become better organized and to reach more candidates.

PROS

Easy to use, great customer service when there are questions, tons of training modules online at your fingertips

CONS

There is nothing I really dislike. I think that everything about this platform is great!

Reasons for switching to ClearCompany

HR integration was a huge reason we switched. The features also surpass what others offer by far.

Elena

Mechanical or Industrial Engineering, 201-500 employees

Used monthly for less than 2 years

Review Source
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Great Experience

Very happy with our choice. Great people.

PROS

Excellent customer service, ability to speak to a live CSR is a undeniable plus. Easy to navigate and launch. Paperless approach

CONS

Printing option is not the strongest. Definitely needs improvement on printing formatting.

Reason for choosing ClearCompany

felt like it was the most fit choice for our Company.

Reasons for switching to ClearCompany

unhappy with the service and software options.