Employment Hero Software

Pros

Really easy to use software and online platform. Nice layout that is great to navigate through, and LOVE the deals they have for promotions with other companies.

Cons

They didn't have a time-in-lieu option for your days off as far as I can remember, so I had to ask for normal leave and add notes that it was time-in-lieu

Pros

It's a toss up between the paperless on-boarding function and the compliance transparency. The ability to track on-boarding and staff compliance has made my job substantially easier and created complete transparency. I also like that employees recieve notifications for documents outstanding.

Cons

When setting up mutliple small business's you have to enter the same info over and over again, so set up was a bit time consuming. However once completed it's done and its smooth sailing from there.

Pros

Employment Hero appears to have taken the Apple approach of starting with the end user in mind and focusing on the customer experience rather than create the technology and people having to adjust to the technology. I like that I have made some suggestions for additional functionality regarding visibility of annual leave calendars over multiple departments which they had taken on board and rolled out in a software update. There was no additional cost to us and then all users get the advantage of the improvements. Like wise, when other users make suggestions that they take on board, we get access to the additional functionality. It is good that there is only one platform of Employment Hero that they need to support.

Cons

Very happy with the software. The timeliness of support was slower than expected initially, but I think this is due to growing pains and the rapid growth of Employment Hero.

Pros

The majority of things a HR manager needs is in Employment Hero making it easier to manage employees.

Cons

There are quite alot of errors and minor features that make is quite hard to use. In 1-2 years time Employment Hero will have a lot of potential.

Minimal complaints from staff

Pros

Easy to use, staff can have app on their phone which is brilliant. Great technical support service upon implementation, prompt responses and very helpful.

Cons

Initial set up discussions and planning is very important to ensure business requirements are met. Unfortunately some were not met immediately but through the great technical support service and advice, all issues were resolved fairly quickly.

easy streamlined paperless onboarding process.

Pros

The webinars that show you how each feature works - acts as a step by step guide to using the system. Everything is automated - you can see where each employee is up to in the onboarding process and follow them up.

Cons

You can't tell if the employees have completed all the policies. It would be good if you could complete the report safety incidents on the mobile app.

Pros

It talks to Xero and it is very intuitive and easy to use. It not only has saved us hundreds of dollars in HR and time, it is helping us to organise our policies and other processes in one place.
The onboarding tools are also fantastic and totally automate the process while still giving us full control.
This really is a fantastic product, it is more than paying for itself and we are still only on the learning curve, probably using 30% of its potential.
Being cloud-based it also a big advantage for us and it allows the user to log-in regardless of where they are and what devise they use.

Cons

Haven't found a Con yet.

Streamlined our onboarding & HR document management.

Pros

There's no guess work. The menu options are clear and the interface is easy to use. I love the employee onboarding function, the seamless integration with our accounting software & the ability to store all our HR docs in each employee's file for easy access.

Cons

Can't fault it. It's the easiest system implementation I've been part of and the support team are great.

Pros

We have all the information for our team in one place, with a great range of letters and contract templates for use. It's saved us employing someone specifically to manage HR. Manager

Cons

It's not immediately intuitive where each component is or how it's used, although the email support is fast and efficient to help you get sorted.

Reduce time and paperwork, prompt flow of information, user friendly.

Pros

A to Z HRIS for a small to medium size company. Customer support has been very efficient and to my satisfaction.

Cons

The software is very user friendly, however the initial implementation meeting should have been more detailed so that all relevant details could have been updated before go live.

Pros

We like how everything flows and works together - it's a really well thought out system! From the sales team to the implementation team, everyone knows the product incredibly well. The webinars are excellent as is all the information available via You Tube.

Cons

As we are in the implementation stage we are unable to give much detail about the cons at this point.

Pros

The simplicity of the functions and transactional ability mostly; and that it provides the compliance and reassurance our clients' needs

Cons

If Employment Hero linked with OHS management it will dominate the market and provide a much greater level of scope for clients

Time savings, cost efficiency, easy to use.

Pros

The simplicity makes it easy to navigate. It is really cost effective and the customer service is good.
It save heaps of time compared to accounting program payroll modules and it integrates with the accounting software and banking software.

Cons

It would be good if you could add volunteers (unpaid people) without needing to go through all the fields that need to be populated for paid staff

Streamlined and replaced manual processes. More resource and important legal information available right alongside great data management.

Pros

Streamlined and well automated business flows.
Great integration with existing systems.
Employee self services.
Brilliant on boarding process.

One online portal for payslips, leave booking, user management.
Can book leave way in the future and see how much leave will have accrued at that date.

Pros

Booking/checking leave is amazingly easy and clear. Consolidates several older systems (payslips, leave, on/offboarding checklists)
iOS app is clean and convenient.

Cons

Can't reassign assigned tasks, or decline with message - if I can't do a particular task for any reason I have to decline it in EH then send an email separately saying why.

Time - This software has saved my sanity in on boarding new employees and now we have over 100 staff its great that they can update their details themselves.

Pros

Ease of use, great on boarding tool, cuts the contract time down considerably, Great task list features, good reporting functions as you can customize easily. Collates all the employee information meaning accounts aren't left to chase down these items from employees.

The employees love the platform too as it has all their information for them in one place and they all love the Annual Leave function

Cons

I would like to be able to assign certain sections to other employees - for example it would be good if the accounts staff could view "Employee Bank Details" without having access to any other information

I would also like to be able to amend and upload (or delete) our own contracts rather than having to go through the support team every time - Support are great if I am not in a rush as it normally take 24-48 Hours to turn around, but if I just need to alter something quickly it would be nice to add and remove myself

Staff can submit leave and timesheets electronically now instead of handing in paper forms!

Pros

Staff can now electronically hand in leave forms and timesheets. the app is handy for staff on the move

Cons

We have lots of HR and payroll forms and this software cannot incorporate them to allow us a completely paperless HR system

Biggest benefit is having all the staff data in one place, plus auditing tools/notes to record staff changes and moves. It is fast, simple and does exactly what it needs to.

Pros

It is easy to use, relatively comprehensive, and is a one-stop shop for employee data. We utilise it primarily for recording employee data and contracts (not Payroll) and offers good tools to report on compliance and profile completeness. It is currently an essential tool in our business for managing our staff.

Cons

Most features are pretty well thought out, and one of the biggest limitations (timeframe and cost to have custom built contracts/policies) is soon to be a thing of the past. Probably the biggest bug I have is after viewing or sending a contract to a recipient, there is no one-click to return the the Employee File - you either need to search again or navigate back in the browser.

Pros

The review section and building my own templates, use of timesheets, compliance are staffing credentials and a lot more.

Cons

Takes time to learn how to use all facets of the software, I am short on time unfortunately so I haven't used all.

- Efficiencies in processes
- Better induction and on boarding of staff
- Quicker turnaround times
- Compliance

Pros

- Significant reduction in Administrative functions
- Faster turnaround times for contracts and other HR documentation
- Ease of use
- Ability to access data and information from anywhere in the world
- Managers having the ability to access the information themselves saves me time
- Quick turnaround times from Customer Support to upload organisation specific documentation/letters/contracts

Cons

There has not been one thing that I dislike about the software. It is so easy to use. I'm looking forward to further enhancements of the system like process requisitions