What are TimeClock Plus users saying about the software?
Read what people like you have said about using TimeClock Plus software through verified user reviews
User Review Highlights
4.38
186 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"It’s nice that it’s web based so there isn’t much involved in getting people suing it. The user end is pretty easy to use."
"We like all the information/data was shown on the home page. We fill it's a great product for the cost."
"The user manual is excellent as well. In over 7 years I have only needed to call tech support once."
"Sometimes editing the segments when missing clocking in or out can be confusing."
"There are times when employees have trouble punching out due to the sensitivity. This can be changed but they still have issues at times."
"On a few occasions software was slow to load or did not load at all. May have been a problem locally."
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Showing 1 - 25 of 185 reviews

Tiffany
Verified reviewer
Company size: 501-1,000 employees
Industry: Human Resources
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2018
Accurate tracking of time in attendance, vacation, sick, and personal time.
I often work alone in the sales office, and my attendance is verified by the TimeClock Plus punches throughout the day. Very accurate reporting of time in attendance, when working without on-site supervision.
Pros
I like the self-service feature of TimeClock Plus. All clocked hours are visible over the course of the pay period. Requests for punch adjustments are submitted through the software, as well as requests for use of vacation time, and reporting of sick time used. The software is linked to the workstation IP address, so punches can only be made while in attendance.
Cons
Occassionally time punches are not logged the first click through. I always double check the daily log to ensure each punch is recorded, and sometimes have to click through a second time. If I get rushed and a punch isn't recorded, the approving manager is able to make adjustments.
BETH
Company size: 51-200 employees
Industry: Primary/Secondary Education
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2021
Why I Love Time Clock Plus
We became customers in 2003 and we starting exporting to our payroll software in 2005. Time Clock Plus employees have consistently been great to work with. We have changed and added options over the years and they have been with us every step of the way. The employees, all of them, remind me of a family that enjoys spending time together whether it is work or having fun and their customers always come first. Regardless of what the future holds, I hope they never lose that!
Pros
Integrating can be stressful and time consuming with any software but Time Clock Plus walked us through each step and continues to provide support. The software is easy to use, gives us the information we need and exports to our payroll.
Cons
I would like to have more options to personalize some of the reports.
Reasons for choosing TimeClock Plus
We chose Time Clock Plus over Kronos for several reasons. Cost was the main reason but their employees made a huge difference in our decision. We spoke with Sales and Tech Support many times during the deciding process and they never failed to answer our questions in a prompt and courteous manner. Their Tech Support is
Cory
Company size: 2-10 employees
Industry: Transportation/Trucking/Railroad
Time used: More than 2 years
Review Source
This review was submitted organically. No incentive was offered
April 2022
Look somewhere else - all about the money.
We have used TCP for around 6 years. We initially had 17 employees and were happy with the software. Upon learning that the software is a contract for the quantity of employees you sign up for a year without changing, and payment up front, I noticed they just pull the money out before you have a chance to make any changes to the quantity of users. Then, you are stuck for another year paying the higher price. This has gone on for three years and they keep signing up and pulling out the cost for 17 users. This is after I told them I only have three employees. It was noted on the invoice from a year ago and they still charged me for another 17 employees at around $700+. They are crooks and need to help the customer, not screw them over for their own profits.
Pros
Initially, it worked as it should...then was too expensive with no way of getting out of the contract.
Cons
The support is abysmal. They don't care about anything but their money.
Drew
Company size: 201-500 employees
Industry: Health, Wellness and Fitness
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2019
This is a great product
Pros
This is a great product. The user manual is excellent as well. In over 7 years I have only needed to call tech support once.
Cons
For our assisted living communities, this has worked excellent.
Reasons for choosing TimeClock Plus
This product had a great price point and was paired with great features. It does not have all of the bells and whistles, but it has what we need and then some.
Anonymous
Company size: 201-500 employees
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2019
Easy to Use
Pros
I like how simple it is to clock in and out with the software
Cons
Wish there were more features and options with the software
Reasons for switching to TimeClock Plus
Used Paycom at my last job and it was overall much better

Kimberli
Verified reviewer
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2018
Great and easy way to track hours and payroll
The main benefit is doing away with paper timesheets. This helps greatly, especially with the poor handwriting of some people. . . not to mention the poor math skills.
Pros
The ease of use is a great pro. Managers catch on quickly. Easy to fix when people forget to clock in and out. The reports are a great asset and being able to narrow things down by job code is a great plus.
Cons
I cannot figure out how to round the time. This would help greatly. If someone worked 2 hours and 13 minutes, I need it to round, in this case to 2.25 hours. I have gone through the manual and searched through the site and cannot find this as an option. I see it mentioned but no instructions on how to do this.

Justin
Verified reviewer
Company size: 51-200 employees
Industry: Wholesale
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2019
TimeClock Plus Is great
Moving to timeclock plus has been a great overall experience. I would recommend this service to anyone.
Pros
I like that its cloud based. I like that you can configure the software to fit your companies specific needs. I like that you have the options for physical timeclock or web browser timeclock or even mobile app clocks. The customer and technical support is amazing. Timeclock offers web training events to make sure you are knowledgeable on the platform.
Cons
Learning some of the features can be difficult. It's definitely a learning curve at first but is worth it once you figure it out.
Paul
Company size: 11-50 employees
Industry: Security and Investigations
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2021
Standard User
Pros
Tracking hours and reporting PTO , Sick, and Vacation
Cons
Cost and learning curve. Took a bit to get everyone onboard.
Reasons for choosing TimeClock Plus
Better Tracking
Reasons for switching to TimeClock Plus
Cost
Jenny
Company size: 51-200 employees
Industry: Education Management
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2021
A decent upgrade from our previous paper-and-pencil system
It's been a good experience but I'm certain there are better products available.
Pros
Great interface for employees to request time off! The mobile app is very convenient for this and staff has been receptive to this new way of putting in requests.
Cons
Since we are a school our leave runs on a fiscal year, rather than calendar year, which is apparently not compatible with TimeClock Plus. This has been VERY frustrating in trying to verify correct leave balances and leave taken school-year-to-date for over 100 employees.

Jen
Verified reviewer
Company size: 11-50 employees
Industry: Health, Wellness and Fitness
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
Time saver!
It’s been a great product that has saved the company time and effort!
Pros
This was a huge upgrade from using timesheets made in Excel. The reporting features are especially great.
Cons
I heard the initial set up was kind of a headache. Once it was set up though, it’s been smooth sailing ever since.
Mike
Company size: 11-50 employees
Industry: Food Production
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2020
Improved communication for both employer and employee
Timeclock plus has helped to improve communication between management and employees. Multiple paper forms that had to go through the correct chain of command to get to the right person have been removed as a result. Employees can go to one place to enter a request or correction and we can determine everyone who should see it and that they are properly notified. Frustration is largely reduced and we have been able to pass out certain tasks to lower level personnel because access levels restrict who can or cannot see sensitive information. Overall we have been very please with TimeClock Plus and the service we receive.
Pros
Ability for employees to connect remotely to check hours or request time off. Export features that speed up the work of payroll. Audit capabilities that track who made changes and when. Automated reports that send information to the right people at the right time. Web-based platform that allows for multiple clock-in points to reduce congestion around timeclock at sign-in and lunch time. Responsive Tech support reps that are well versed in the product and able to answer questions or explain features clearly. Ability to send a message from one place to every active employee for emergency notifications or updates.
Cons
Extensive features that, while great, can be a bit confusing to navigate or find depending on how they are labeled.
Reasons for choosing TimeClock Plus
We chose TimeClock Plus over other products because it was a company solely devoted to time and attendance software and it showed. The TimeClock Plus service was able to provide solutions to more problems than other options considered were able to do.
Reasons for switching to TimeClock Plus
We switched from our previous time clock because it did not have all the dynamic features that we were looking for regarding reports and communication.
Curry
Company size: 501-1,000 employees
Industry: Marketing and Advertising
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2021
The best time-tracking software put to the web in some time.
All in all, TimeClock Plus was a splendid experience as a non-exempt employee. Making it simple to do the regular tasks, as well as keep track of all logged time and earned time has made it my favorite application ever for clocking employee time.
Pros
This is one of those rare cases where an entire review could be summed up in just the pros. To start, it's never been simpler to track your time, request leave, and do it all remotely at the same time before TCP. When you want to view time logged, you just go to view and select the option, and it's there! The design is simplistic and pleasant to look at. The absolute coolest feature is also being able to access earned leave time on the web and remotely. This is a fantastic addition, and on top of it you can do projected earned time up to 20+ years from the current date. This may be a small thing for some, but it's a huge deal when you want to know how much time you're being rewarded with when working 40+ hours a week.
Cons
One of the only constant annoyances was a two-step login that could be tedious when forgetting to clock in, or forgetting to clock out.
Reasons for switching to TimeClock Plus
Different job.
Greg
Company size: 201-500 employees
Industry: Gambling & Casinos
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2019
TimeClock Plus - A Mature Option
I found the system one of the most difficult of the 68 Software Systems our IT Department supports. The granularity of the Application is extremely complex. The Context Help is well intentioned, but almost impossible to follow, as the multi-instruction Help Bubbles disappear based on Cursor Context. I have had to hover over the Help content I am seeking, use Greenshot to capture a screen grab, then Paste the content into a Word document, repeating the process until I have what I need. Terminology is also confusing.
Pros
As an Administrator of the User side of the TC Plus application, I find that the "Copy" function of User Assignments is EXTREMELY helpful. There are perhaps Hundreds of Property Settings that may be attributed to a User, particularly Supervisors & Managers. When I add a Supervisor to an OU (Organizational Unit), I find the "Copy " Profile Assignments from a like Supervisor to be a valuable time-saving function.
Cons
The nesting of various functions is non-intuitive. I recall the first time I attempted to change a Users Password, the difficulty in locating the Form Controls which managed this method were extremely confusion. Also, the "Search" method is a bit confusion, and is not Inherited by all forms as one would expect. Once on an Employee, clicking "Roles", for example, does not display the Roles the Employee has, but defaults to the Role settings within the Organization.
Gary
Company size: 201-500 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2021
Best Decision We Made for Time/Attendance/Payroll Management
TCP reduced payroll processing from 4 days to 2 hours. It also freed up 60% of the time bookkeepers were dedicating to payroll at individual schools/departments to dedicate to other tasks.
Pros
The seamless integration with our payroll software; the ease in fully automating ALL manual, paper-based time/attendance/payroll processes; the ease of detail reporting; the EXCEPTIONAL customer support; the ease of use for employees and managers; the accuracy in maintaining federal and state compliance; the management of COVID-19 related matters; the ability to track FFCRA, FMLA, and other compliance tracking; the management of the company and care it provides to customers; and the knowledge base of the support team and resources available for users.
Cons
There is nothing I do not like about TCP. I submitted several requests for enhancement to company readily designed and implemented.
Reasons for choosing TimeClock Plus
When vetting Time and Attendance software, not only were TCP's feature superior to other products, but it willingly build a module needed to work with the specifications of our payroll software--dynamic!
Sam
Company size: 11-50 employees
Industry: Machinery
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2019
Great for a small business
We went from collecting time data from hand made notes to this software. It was very inexpensive to purchase, did not require hardware, and has been working great. This has saved our company 8 hours a pay period being able to import time data directly into Quickbooks and process payroll very quickly. It has also saved many hours of reentry and reduced errors as well. Overall we are very happy with the product.
Pros
Software is intuitive and easy to use. Every report that I need is already built in to the software. No need for custom report writing. The customer support is great. I am able to get questions answered right away and they even call back after a few days to follow up and make sure everything is working well. Well run company.
Cons
The most recent software update moved around several options making the software not as easy to navigate. All functionality is still there, just harder to find having used the old version for several years. Also, the web based product is fairly slow at running reports that cover multiple months. Our company recently upgraded our internet connection which helped this problem.
Reasons for choosing TimeClock Plus
Price, features, customer service
Anonymous
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2018
Basic way to keep detailed hours of employee timesheets
This integrated with our practice management software.
Pros
Easy to use, I was able to setup the basics and import new hires easily into the software. Basic demographics of new employees is put into the system and then they are given a double-digit number to clock in and out of.
Cons
If the employee has mistake when clocking in or out, we are not able to fix it right away. They need to contact our administrator and then we can make the changes. But this has caused problems because we have an employee who is worried about their hours and we are trying to serve our customers. Basically, if a problem arises when punching in/out it disrupts the current work flow.

Response from DMI
Thank you for the review! TimeClock Plus is happy to help you in troubleshooting your problems with fixing employee mistakes when clocking in. It is a simple change in the setup by giving the managers of the employee the correct access to make adjustments to the employee's hours. Please contact our support like at 1-800-223-9300 and they can assist you.
Replied April 2018
Samantha
Company size: 51-200 employees
Industry: Education Management
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2019
Saves Time & Easy to use
TimeClock Plus been so incredibly beneficial to our school district. We save an abundance of time by not having to manually figure out each employees hours. The system also catches errors which eliminates mistakes we have made entering the time manually. Also, compared to other systems we save time and resources by being able to upload the time to our school accounting system.
Pros
The program is amazing! It gives you the option to have multiple job codes for each employee. We calculate overtime based on a weighted rate and the TimeClock Plus system does that for you as well. The reports are great as well! I am able to print off reports showing the overtime and the different job codes. The system is very easy for employees to use as well. They are able to clock in/out with either the phone app,scanning their finger on the scanner located in the break room, or they can use a 4 digit code which is typically the last for of their social.
Cons
I don't have any complaints. Other than the pricing is a little high, however, you get what you pay for and this system has been a great tool for our school district.
Rob
Verified reviewer
Company size: 201-500 employees
Industry: Hospital & Health Care
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2019
Long time Time clock Plus user
Pros
From an adminstrative standpoint we find The software flexible and easy to use, reports and data export to our payroll service works great. Managers can easily correct punch issues, etc. From a user perspective the software has been fine. Easy for our employees to clock in and out. The software and physical time clocks are straight forward. From an I.T. perspective the software is ready to setup and admin, especially for a local install type package. Setup the server, database, shares and then install at the workstations. Easy install, reboot usually not necessary.
Cons
Our only real complaint is an I.T. issue. Backups are a very manual process. Easy to do but no automation with fail/success reporting. It is using a MS SQL express db so we were able to add that to our existing backup system with little trouble.
Sarah
Company size: 51-200 employees
Industry: Accounting
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2019
Time Clock Plus is Wonderful
Overall, the company really enjoys this software and even with the slight issues, everything worked out in the end. In addition, every time I have an issue I call and Time Clock takes care of my issue right away.
Pros
The most thing I like about this software is how much it offers. We use to use paper time sheets, therefore , being about to track real time is an update. In addition, I really like how we can set schedule to make sure employees aren't coming in early just to gain overtime.
Cons
Depending on how much your company does, it can be a pain to set up. For example, I realized after I already started you needed to do certain things first to make it easier on setting it up. Once I discovered this, I deleted everything I did to start over. It would have been nice to know where to start when setting everything up.
Anonymous
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2018
Easy to use - lots of features
Saves hours of time in manual entry over the old paper punch
Pros
Priced very competitively compared to the other big name in time clock software and has handled all of our organizations needs. It keeps up with accruals, vacation, sick, and can also be customized to keep track of specific tasks. We just needed something basic for the ins and outs and vacation/sick and this is perfect, but also gives us the ability to do more if needed. Paired this up with the biometric time clock and we were up and running in a very short amount of time. We are uploading the data into our ERP and it has saved our payroll department hours of time.
Cons
Nothing really off the top of my head. We are using an excel spreadsheet with a macro to import our data into our ERP, but it works.
BELINDA
Company size: 51-200 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2019
TimeClock Plus for Public Schools
Pros
As a user of this product, I liked the ease of clocking in and out, changing the job code from class time to bus driving, and requesting time off with the option of needing a substitute. As an administrator/payroll, I like the ease of checking/managing time for employees and printing time-sheets at the end of the month for payroll purposes. Assistance with problems from TimeClock Plus has improved over the last year.
Cons
As an administrator/payroll, I have had difficulty in setting lunch breaks and assigning the options for new teachers to request a substitute. I have not always had the assistance from TimeClock Plus to resolve issues. I would prefer to have an easy-to-use guide that I could refer to when needed.
Monique
Company size: 51-200 employees
Industry: Government Relations
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2019
User Friendly TimeClock
My overall experience with TimeClock Plus has been awesome. My staff members can easily log their hours, request time off, and even track the type of leave they are requesting (i.e. personal, vacation, etc).
Pros
TimeClock Plus is beyond easy to use. The system automatically calculates your time, deducts lunch breaks, and even allows superiors and subordinates to communicate via time approval/denial messages.
Cons
Sometimes the time clock requests for sick, vacation, personal days, etc. are sent to the head administrator's spam folder, which can leave the employee wondering if their request was submitted correctly. Employees cannot clock in or out when off the company's network. This becomes a pain when staff members are traveling for work.
Randy
Verified reviewer
Company size: 11-50 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2019
Long time customer trying new things.
It’s been very positive. We have been customers for approximately 8 years and have come to rely on its ease of use and always available use.
Pros
We like the easy of use in TimeClock. The HR department can find the information they need easily and our teachers are able to navigate around the parts they need without instructions or assistance. We recently moved to the cloud based option to ensure better protection from web threats. The process was easy and quick.
Cons
The only complaint I’ve heard is that the cursor doesn’t return to the is area when someone clicks in. This makes the next user have to place the cursor in the correct place. A simple tab will place it correctly and most users now automatically do that for the next user.
Anonymous
Company size: 501-1,000 employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2020
Comprehensive Software
TCP has everything we need from a Human Resources aspect to payroll. It keeps track of everything, and helps team leaders manage their teams better, quicker and with less time loss.
Pros
We struggled so much looking for solutions to keep attendance and track breaks, etc. We used several budget solutions that didn't work correctly. TCP was a game changer, it was a complete overhaul, it gave us the ability to keep track of many aspects of personnel attendance in each of our 11 locations.
Cons
The onboarding was tedious and the learning curve was a bit higher than expected. Especially when you are dealing with so many employees.
Reasons for switching to TimeClock Plus
We needed a serious software platform that would do the job.
Joan
Company size: 11-50 employees
Industry: Medical Practice
Time used: More than 2 years
Review Source
This review was submitted organically. No incentive was offered
May 2018
TimeClock Plus is easy to use software, they are great to work with and it integrates with my payroll software.
I have used TimeClock Plus for years. Just recently we updated the software and they have made some great changes. It is easy to navigate through. I can call anytime with any questions and they help me. I love that it integrates with my payroll software. This was really one of the biggest requests that I had. It really streamlines the payroll process.
Pros
The system is easy to use and has some great easy ways to track employees. I can see at a glance if people are absent, late or missed a punch. It also integrates with my payroll software which really streamlines the process and removes the margin of data entry errors.
Cons
It would be great to have some other employee scheduling options rather than just by individual employee.

TimeClock Plus
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