Moving to timeclock plus has been a great overall experience. I would recommend this service to anyone.

I like that its cloud based. I like that you can configure the software to fit your companies specific needs. I like that you have the options for physical timeclock or web browser timeclock or even mobile app clocks. The customer and technical support is amazing. Timeclock offers web training events to make sure you are knowledgeable on the platform.

Learning some of the features can be difficult. It's definitely a learning curve at first but is worth it once you figure it out.

This integrated with our practice management software.

Easy to use, I was able to setup the basics and import new hires easily into the software. Basic demographics of new employees is put into the system and then they are given a double-digit number to clock in and out of.

If the employee has mistake when clocking in or out, we are not able to fix it right away. They need to contact our administrator and then we can make the changes. But this has caused problems because we have an employee who is worried about their hours and we are trying to serve our customers. Basically, if a problem arises when punching in/out it disrupts the current work flow.

Been on TimeClock for years. There are newer software programs that have a much cleaner interface and integrate with accounting softwares for the same price. Auto renew has a 90 day cancellation. If you don't cancel before the 90 days, you are stuck for another year.

It was affordable and customer support was competent

Mobile clock in and out was sporadic, field guys complained that at times they couldn't clock in. Had to delete and download the software again. Management interface was cumbersome and software did not integrate into my accounting software.

From an adminstrative standpoint we find The software flexible and easy to use, reports and data export to our payroll service works great. Managers can easily correct punch issues, etc. From a user perspective the software has been fine. Easy for our employees to clock in and out. The software and physical time clocks are straight forward. From an I.T. perspective the software is ready to setup and admin, especially for a local install type package. Setup the server, database, shares and then install at the workstations. Easy install, reboot usually not necessary.

Our only real complaint is an I.T. issue. Backups are a very manual process. Easy to do but no automation with fail/success reporting. It is using a MS SQL express db so we were able to add that to our existing backup system with little trouble.

Saves hours of time in manual entry over the old paper punch

Priced very competitively compared to the other big name in time clock software and has handled all of our organizations needs. It keeps up with accruals, vacation, sick, and can also be customized to keep track of specific tasks. We just needed something basic for the ins and outs and vacation/sick and this is perfect, but also gives us the ability to do more if needed. Paired this up with the biometric time clock and we were up and running in a very short amount of time. We are uploading the data into our ERP and it has saved our payroll department hours of time.

Nothing really off the top of my head. We are using an excel spreadsheet with a macro to import our data into our ERP, but it works.

It’s been very positive. We have been customers for approximately 8 years and have come to rely on its ease of use and always available use.

We like the easy of use in TimeClock. The HR department can find the information they need easily and our teachers are able to navigate around the parts they need without instructions or assistance. We recently moved to the cloud based option to ensure better protection from web threats. The process was easy and quick.

The only complaint I’ve heard is that the cursor doesn’t return to the is area when someone clicks in. This makes the next user have to place the cursor in the correct place. A simple tab will place it correctly and most users now automatically do that for the next user.

When I request time off, my supervisor can approve it and it will automatically enter my time. The payroll person in charge of TimeClock Plus has provided us instructions for everything and that has made the experience with TCP very easy.

It is so easy -- if I make an error I can correct it immediately.

There is nothing about this software that I do not like.

It’s been a great product that has saved the company time and effort!

This was a huge upgrade from using timesheets made in Excel. The reporting features are especially great.

I heard the initial set up was kind of a headache. Once it was set up though, it’s been smooth sailing ever since.

We were using TimeClock for the employees to punch in and out but then printing out a sheet to enter the data manually into our financial software. When we upgraded, we found out how easy it is to export the data. It is saving us a lot of time and errors.

Ease of importing into our financial software.

We had to do a work-around for compensatory time.

The ability to allow a large number of employees to access this program has been great!

I like the ability to see my hours in real time, as well as add any requests for time off via the system, instead of by paper. Saves time and trees

Program does have a tendency to go down, intermittently (has happened a number of times this fiscal year), and at the beginning of implementation, it did not calculate accurate accruals.

All in all, TimeClock Plus was a splendid experience as a non-exempt employee. Making it simple to do the regular tasks, as well as keep track of all logged time and earned time has made it my favorite application ever for clocking employee time.

This is one of those rare cases where an entire review could be summed up in just the pros. To start, it's never been simpler to track your time, request leave, and do it all remotely at the same time before TCP. When you want to view time logged, you just go to view and select the option, and it's there! The design is simplistic and pleasant to look at. The absolute coolest feature is also being able to access earned leave time on the web and remotely. This is a fantastic addition, and on top of it you can do projected earned time up to 20+ years from the current date. This may be a small thing for some, but it's a huge deal when you want to know how much time you're being rewarded with when working 40+ hours a week.

One of the only constant annoyances was a two-step login that could be tedious when forgetting to clock in, or forgetting to clock out.

-Essentially this company lied about what I was purchasing and the time myself and my staff would need to spend on it. (was supposed to be a reintroduction of an old system that my staff knew how to use, but ended up being a brand new system that would require full implementation as well as retraining of my entire staff) -They were going to implement a system that we were unfamiliar with without any proper training or review of how they system works. -They never took the time to really understand our need of the system and how to make it work for us. -Made me purchase additional implementation hours in order to try to make it work. -When I realized their process (which was never disclosed) was going to take too much time and effort as well as money to train and retrain my whole staff, they refused to give me any kind of refund. Which I didn't even request a full refund, but basically wanted the money back for the services that were never rendered or the implementation hours that were purchased half of which were purchased due to them lying to me about how long the implementation would take.

I never got to the point of getting to use the software, so I don't have any input on the actual user experience.

As part of implementation, I do know that they are very inflexible in the complexity of allowing you to select multiple jobs for multiple departments. If you do not have a very simple Job costing flow then you are unable to have multiple jobs with the same name as part of your workflow and job selections.

Terrible and incomplete implementation process. I am hard pressed to think of one thing that has worked as we were told it would.

Time tracking is good, but there are better out there. Mostly chose for scheduling system that was sold as being very specific to our industry.

Too many to list. It is not at all what we were "sold". Implementation is a incomplete nightmare. The implementation "specialists" dont even know how the software works. They are just "data inputter's" and they do very little of that even. We've had the system for well over a year and it is still not set up and has many "technical" issues.

Bad.

It's cheapER than other software. But you get what you pay for. Which is low quality, barely working software.

But you pay for what you get. This last upgrade to V7 of their product was awful. The Single Sign On integration barely works. We found a blatant security hole in their software for that piece as well. A user could log in and once in, could back out and then login as ANY other user without their password. It took them almost a year to fix that issue before we could go live. Also, we had trouble getting single sign on to work in the first place. We actually had to call another one of their clients to help us as their own support staff couldn't get it to work.

While we acknowledge that we are over due for upgrading to a newer version there are other larger issues that need attention first such as a new server , a better switch, etc. Therefore we need to continue using our current version. TimeClock Plus absolutely refuses to provide any kind of support or assistance. It has lead to us looking into possible new software providers. Very disappointing.

TimeClock Plus performs all the functions that we need. The employees find it easy to use. No complicated instructions or training is required.

Expensive to purchase or upgrade but not really far off the mark compared to other alternatives. All the various software packages I reviewed were expensive.