--- title: "Paycor Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Paycor. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Paycor is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/paycor-perform-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Payroll Software](https://www.softwareadvice.com/hr/payroll-software-comparison/) / [Paycor](https://www.softwareadvice.com/hr/paycor-perform-profile/) / Paycor Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/paycor-perform-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/paycor-perform-profile/alternatives/) # Paycor User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 3,074 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.2/5 - Value for money: 4.2/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 1,631 reviews (53%) - 4 stars: 1,051 reviews (34%) - 3 stars: 259 reviews (8%) - 2 stars: 76 reviews (2%) - 1 star: 57 reviews (2%) ### Most mentioned pros - Centralized Tax Forms: Employees find it very helpful to have all their electronic tax forms (W-2s, 1095-Cs) in the same place they check their weekly pay - The tax management features are simply amazing and automatically compute and submit our payroll taxes in numerous states to remote employees. - Performance and surveys work well and employees appreciate the ability to login and read them over time. ### Most mentioned cons - The onboarding process was inadequate, and the system was not set up correctly from the start. Once contracts are signed, support drops off significantly, leaving you to troubleshoot complex payroll and HR issues on your own. - I do not like to the process for submitting cases, when the team respond via SalesForce I never receive the communication. - Paycor may have occasional software bugs, limited customization, and additional setup can take longer than expected. ## Paycor customer reviews Showing reviews 1-25 of 3,074 (page 1). ### Useful Payroll Tools, but Limited Features - Overall rating: 4/5 - Reviewer: Michelle C. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My experience with Paycor has been mixed. The payroll functions are useful and generally meet basic needs, but the limited features can make the platform feel less flexible than expected. It works well for straightforward payroll tasks, but there is room for improvement. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The payroll features are the strongest part of Paycor. It makes it easier to manage payroll tasks and keep important information in one place. #### Cons The platform feels limited in some areas, and I would like to see more features and customization options. --- ### New Employee Onboarding Assessment - Overall rating: 4/5 - Reviewer: Sophie C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my Paycor onboarding experience was positive and welcoming. I appreciated the support from the team, the organized training, and the opportunity to learn more about my role and the company. There was a lot of information to take in, but the resources and support available helped make the transition easier. Overall, I feel the onboarding process gave me a strong foundation and helped me feel more comfortable and confident in my new role. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros What I liked best about the Paycor onboarding process was how welcoming and supportive everyone was. The training and resources helped me understand my role and expectations, while having opportunities to ask questions made the transition much easier. I also appreciated being introduced to the team and learning more about Paycor’s culture and values. #### Cons The part I liked least was the amount of information presented in a short period of time. There were several new systems, processes, and responsibilities to learn at once, so it could sometimes feel overwhelming. I think having more hands-on practice, role-specific training, and follow-up resources would make the onboarding experience even better. #### Reasons for choosing Paycor We chose Paycor primarily because it offered the functionality we needed at a more competitive overall cost. We evaluated the alternatives based on features, usability, implementation, and long-term value, but ultimately, the additional cost associated with the other products was difficult to justify given our requirements. Paycor gave us the core payroll and HR capabilities we needed while keeping the investment more manageable. For us, it came down to getting the right balance of functionality, service, and cost without paying for features we weren’t going to fully utilize. #### Reasons for switching to Paycor I switched from Paycom to Paycor because I was looking for an opportunity where I could continue growing professionally while working with a platform that aligned well with the needs of the clients and businesses I was supporting. My experience at Paycom gave me a strong foundation in payroll, HR technology, client relationships, and understanding how HCM solutions can improve business processes. Moving to Paycor allowed me to build on that experience while gaining exposure to a different approach to payroll and HR technology. --- ### Paycor Now - Overall rating: 4/5 - Reviewer: Lissa H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall it is well. We have a designated Paycor service rep that helps through the challenges encountered. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Overall Paycor does what we need it to do. Managing employee information and position changes, processes payroll, maintains history, allows us to customize and run reports along with other things. #### Cons Currently there are functions that were once automatic that now need to be completed manually such as changing an employees punch profile and selection of the Worker Comp code. We've also lost the impersonation feature that allows us to see what another employee see in their profile. #### Reasons for choosing Paycor Price and uncertainty of whether it would truly solve of challenges #### Reasons for switching to Paycor We realized Paycor was better when it came to the needs of our organization --- ### US Eye and Paycor - Overall rating: 3/5 - Reviewer: Lauren I. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Paycor covers the basics but is significantly behind the competition in terms of innovation and predictive analytics. Reporting is not reliable and not useful in many cases - each report has to be internally audited before it can be used. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros User friendly and somewhat intuitive - employee friendly. Performance and surveys work well and employees appreciate the ability to login and read them over time. #### Cons The customer service is severely lacking and many of the reps don’t understand their own product. Long wait times for resolution. #### Reasons for choosing Paycor Flexibility in company profiles, cost at the time and strong customer service from a sales perspective #### Reasons for switching to Paycor To formalize and streamline our HR data and incorporate one system for all of HR and payroll --- ### Easy to use ! - Overall rating: 5/5 - Reviewer: Jennifer L. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I am happy with the recruiting piece. I like that it has everything saved and tracked and makes it easy to find things. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like that it is easy to use, and now with the knowledge base center, it is easier to find help when we need it. #### Cons When we call the support line, it is often hard to get an answer. The support team may not be knowledgeable in all areas. #### Reasons for switching to Paycor We switched for the LMS and the reporting piece. --- ### All in one best employee management tool - Overall rating: 5/5 - Reviewer: Tenequia L. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love it. It keeps track of employees time, pto , off requests, and also stores all documents that were signed at the beginning of job is also in the Paycor app. All in one. Staff also can click in and out on the app as well #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Paycor is super easy to use. We use this to keep track of all employees time. It’s very affective to accurately keep track of staff members time #### Cons Well I really don’t have any complaints. I like the simplicity of it and it’s your all in one employee management. Wish all employers used this !! Anything u need to know about your job can be found in this app #### Reasons for switching to Paycor I ended up switching jobs to help along with my business and increase income. --- ### All in one platform for employee management and payrolls - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Leaving some advanced features aside my experience with Paycor has been good as it helps managing employees, payroll, taxes and payments all in one platform with ease although some advanced features like banking and money management may hamper the learning curve. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The best thing about Paycor is that the tasks related to employees or the important payrolls all can be done on this single platform. It helps organizing employee information and basic HR work tasks which helps in easy employee management. The tax management is also a useful feature as it reduces manual workload by keeping payroll taxes organized and managed. Also it makes payrolls and payments easy which save time. #### Cons The area where Paycor majorly lacks is it's customer support, which can be a little faster at resolving the issues or at assistance. Also Paycor feels bit expwnsive especially for small business owners like me. It's features like banking and money management could be easy and simple to use. --- ### Poor Customer Service - Overall rating: 1/5 - Reviewer: Mandy I. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Terrible, I would not recommend due to customer support is unavailable it seems and their portal is not user friendly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros I liked how easy it was to process and submit payroll run. And looking up employees with their pto was simple as well. #### Cons Customer service was terrible, they kept me on hold until closing time for 2-3 hours of hold time. And their portal is not user friendly. --- ### Horrible company beware - Overall rating: 1/5 - Reviewer: Matthew G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Horrible do not recommend to anyone. Took our money locked use out of thier software and will not refund money. Absolutely horrible experience from start to finish. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Well Paycor was great until they took money. Then Customer service went away and locked me out of thier system. #### Cons Lack of customer support. Lack of communication. Lack of customer care. Lack of anything after they stole are money for not even having access to anything. --- ### Paycor A Strong Choice - Overall rating: 5/5 - Reviewer: Marsha L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Paycor has an all in one approach, allowing organizations to manage multiple HR functions from a single system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Paycor allows organizations to manage multiple HR functions from a single system. The mobile app feature makes it convenient for employees. #### Cons Paycor may have occasional software bugs, limited customization, and additional setup can take longer than expected. --- ### HR Director - Overall rating: 5/5 - Reviewer: Rebecca J. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazing the team is top knotch and knows the product. Also it is amazing when everyone knows everyone. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service in implementation, when I have a question, and the ability to get someone that is knowledgeable and Hernando my sales person. #### Cons Admin ability to use on Phone platform is the part I wish I had bc I can use and do my job at so many different mediums #### Reasons for switching to Paycor Their service and product is subpar in comparison --- ### Disappointing Experience with Paycor - Overall rating: 1/5 - Reviewer: Belinda B. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Paycor has been very negative. The system is clunky, unintuitive, and not user-friendly, requiring significant workarounds for even basic HR functions. Customer support has been one of the worst aspects—delayed responses, limited expertise, and little accountability when issues arise. Reporting is especially poor, with limited customization, outdated formats, and a lack of real-time insights, making it difficult to extract meaningful data without heavy manual effort. Overall, the platform fell far short of what’s needed to support a growing and dynamic organization. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I can't really think of anything. I guess the payroll is pretty easy to process. #### Cons Terrible customer service, terrible implementation process, system is not as robust as they make it seem. Onboarding is the worst. #### Reasons for choosing Paycor Because it ties to our ERP system Epicor #### Reasons for switching to Paycor I made the switch from Heartland to Paycor because, on paper, it looked like a more robust and scalable solution. We were looking to consolidate systems, streamline performance management, and improve the overall employee experience. Paycor promised more customization, stronger reporting, and an all-in-one platform that could grow with us. Unfortunately, the reality didn’t match the sales pitch. The system is clunky and unintuitive, and the reporting capabilities are awful—limited, outdated, and difficult to work with. Customer support has been consistently unhelpful and slow to respond. Overall, the platform created more work than it solved, and I wouldn’t recommend it. --- ### Paycor for churches - Overall rating: 4/5 - Reviewer: Joby M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered We have enjoyed Paycor over other products we've used. It has been a good partner for us. They have a solid understanding of our unique needs. Paycor has partnered with other software providers to expand the services they offer and at times the connection between how those products work together has been a challenge. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Strong customer support, better understanding than others we've used of the unique regulations that impact pastoral taxes, ease of doing additional payrolls or adding special tasks to a particular payroll, strong on demand training. #### Cons When an employee needs to log in to do a review or sign off on a document it can feel more clunky for those who don't regularly need to log in. Our state requires that employees give us start and end times when logging hours. Paycor allows them to simply enter the number of hrs worked (without start and end times) on their app which means corrections before payroll. When employees request PTO they often request the wrong type not noticing the drop down Paycor provides for types of PTO. #### Reasons for choosing Paycor Strongest understanding of pastoral tax needs #### Reasons for switching to Paycor Cost, customer support, lack of understanding of our particular needs. --- ### Basic but easy to use - Overall rating: 3/5 - Reviewer: Lindsey W. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s been okay, I would recommend to new companies just starting out. It’s affordable and gets the basic needs done. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Ease of use, sales person was responsive, it’s a good system for basic needs and everything is together- our benefits, talent and core #### Cons Customer service lacked knowledge and not a ton of customization, needs ability to be more customer friendly #### Reasons for choosing Paycor Affordable and ease of use and setup, solid #### Reasons for switching to Paycor Bad customer service, at that time we had one person who was never around --- ### Paycor - Great Software for Healthcare Companies - Overall rating: 5/5 - Reviewer: Molly K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Extreamly positive. The system works well and the company itself has great staff. Very happy and recommend often. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease in use. Ability to adapt to our organization. We use many of the modules and they work together seamlessly. Love that it works with PayActive. #### Cons Sometimes there are glitches that can be frustrating but the are fixed quickly. You can submit a ticket and its usually fixed the same day. #### Reasons for switching to Paycor Didnt have the functionality that we needed. --- ### HR Director - Overall rating: 5/5 - Reviewer: Claudia R. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. After working with Paycor for the past four years, I truly love the system and know it like the back of my hand. I often praise the platform and credit it as a key contributor to my success in my role. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I always say you’re only as good as your tools, and I see Paycor as one of the key tools that allows me to perform my role effectively while maintaining a healthy work-life balance. #### Cons If I had to note a drawback, it would be that we are currently on a legacy version of the system. I would love the opportunity to upgrade, though I understand this is a company-level decision and not a limitation of the platform itself. --- ### Not Happy with Paycor - Overall rating: 3/5 - Reviewer: Michelle H. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our benefit implementation was set up wrong and the user interface was having issues constantly. Our taxes weren't paid on time and this caused late fees and other issues with the different states we are located in. The managers always had trouble logging in as themselves and then as leaders. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The only thing I liked about Paycor was the employee management side of things. It was easy to use for the employees. #### Cons For the money we were paying the customer service was not high quality, there were constant issues within the system causing me more stress than I care to admit. --- ### Overall it is easy to use. - Overall rating: 5/5 - Reviewer: Lyndsey W. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like Paycor. Overall it is easy to use. I find the communication could be better and the customer service as well. When we need assistance that can be a challenge to get down to the problem and fix. But I do appreciate the people working on the task. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros I appreciate the value for the cost, I find Paycor easy to use, I also feel the payment process works well. #### Cons I would like to see more customer support, communication with partners and we had some issues with a vacation system change. It was not a great customer or team member experience and took some time to work out. --- ### Paycor review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros When it was SentricHR, it was a great customer support. It was easy to use, easy payroll calculations, including PTO forecast. #### Cons Non-intuitive user interface, missing features, that often leading to misinformation and unresolved issues. --- ### One Stop Shop - Overall rating: 5/5 - Reviewer: Vicki S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Paycor offers a one stop shop for all thing payroll and HR related. Platforms that handle not only payroll, recruiting, onboarding, benefits, but taxes and compliance as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ease of the BA Platform. Makes it easy to stay ahead of payroll, new hires, changes and / or terminations, benefits and compliance. #### Cons Leave tracking could be more intuitive, syncing with payroll to determine eligibility with automated reminder to follow up on necessary documents that include the Manager. --- ### Effective All in One - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Paycor is an effective, all in one HR and payroll solution. The system is easy to maneuver, and I am able to clock in and out without issue. I take vacation yearly and I am able to input my leave and know that a glitch won't change my plans. #### Cons No HRIS system is perfect, poor customer support with slow response time is a big con. I'm a millennial so the learning curve wasn't too high for me to handle but others seem to struggle. --- ### Easy to use, happy to leave. - Overall rating: 2/5 - Reviewer: Marcus V. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Experience overall was negative. I was really eager to leave Paycor and transition to another service. Only once we told them we were leaving did they begin reaching out to provide additional support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Reporting function was easy to use. Paycor was easy to pick up having come from another competing HRIS. #### Cons Customer support. The support was slow, unhelpful, and charged extra to correct things that were set up wrong in the first place. --- ### Making payroll easier in our dispersed team. - Overall rating: 4/5 - Reviewer: John P. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Commission brokers have to be handled with accurate payroll. I apply this to make everybody paid on time which makes the employees to be handled easily. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The tax management features are simply amazing and automatically compute and submit our payroll taxes in numerous states to remote employees. #### Cons The customer care team is hard to contact when it is busy so, and it takes too many clicks to instantly fix such simple mistakes in the backend. --- ### Operations Manager - Overall rating: 3/5 - Reviewer: shaunna h. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. self taught, no support. you rely on customer to take all of the lessons and watch all webinars and charge for proper training. what good is buying a system if you dont get the training to use it correctly... #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros clocking in and out is easy, requesting time off easy. employees like the app. like expense management and storing all documents electronically #### Cons customer support. tickets take forever, support are hard to understand. often when they help they fix one thing and it breaks another. need more tax help --- ### Beware! Shop Around! - Overall rating: 2/5 - Reviewer: Jennifer F. - Verified reviewer: Yes - Industry: Warehousing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Not good at all. After we made the move to another HRIS, it was weeks and they reached out and said they noticed we had not processed payroll. We process payroll weekly. When trying to get the documents from our employee files, that was a process that could not be understood. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The customer service was less than good. The payroll portion was always an issue. It was not user-friendly. #### Cons Everything. There was nothing about the product or service that was good. From onboarding to HR & Payroll nothing wsa good. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/paycor-perform-profile/reviews/?page=2) --- Paycor Reviews, Pros and Cons - 2026 Software Advice