Paycor Software

4.36 / 5 (2,059) FrontRunners

Our advisors have recommended this product 100 times in the last 30 days

What is Paycor?

Paycor creates HR software for leaders who want to make a difference. Paycor's Human Capital Management (HCM) platform modernizes every aspect of people management, from the way you recruit, onboard and develop people, to the way you pay and retain them. But what really sets Paycor apart is their focus on business leaders. For 30 years, they’ve been listening to and partnering with leaders, so they know what they need: HR technology that saves time, powerful analytics that provide actionable insights and dedicated support from HR experts. That’s why more than 30,000 medium & small businesses trust Paycor to help them solve problems and achieve their goals.

Paycor builds HR software for leaders who want to:


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

2,059 Reviews of Paycor

Average User Ratings

Overall

4.36 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(1,100)

1,100

4 stars

(703)

703

3 stars

(174)

174

2 stars

(49)

49

1 stars

(33)

33

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 2059 results

April 2018

User Profile Picture

Keith from University Research Co., LLC (URC) & Center for Human Services (CHS)

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

We are a 1,200 person company with many global offices. Newton was a perfect fit for our needs.

Recruiters now have more time to seek optimal candidates as they need less time in the platform to post jobs, schedule interviews, interact with hiring managers, etc. Newton does a great job in blasting out our job postings to the various job boards and tracks where our leads are coming from. Our job seekers have a much easier time with applying for jobs and since our business hires at over 40 locations internationally, having a simple job application process is key for getting applicants who do not speak English as a first language. The job listing integrates seamlessly into our company web site. All good!

Pros

Our previous job posting and applicant tracking system was quite old and the user experience for both recruiters and applicants was far from ideal. Newton greatly simplified the job posting process by integrating with Outlook for interview scheduling, allowing mobile feedback from hiring managers (so that they did not need to enter the platform if they did not want to), and having dashboards which quickly showed status of jobs for the recruiters. The application process for job seekers was fast and easy, resulting in our receiving far more applicants per job than the previous tool. Overall, Newton was a perfect fit for our needs as it allowed our recruiters to focus more on seeking candidates (since entering jobs was much easier) and we are getting more/better candidates given the expanded reach and ease of use that Newton provides our job seekers.

Cons

The main thing that we did not like was that the analytics dashboards and tracking were all Flash-based, but that was updated in the most recent platform update, so now our recruiters do not have to worry about Flash plug-in issues. Otherwise, we are quite happy with Newton.

May 2021

Heather from Raphael Health Center

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

May 2021

Great payroll software

I used Paycor for two years for payroll and time reporting. The system did very well. I would have stayed with them if their HRIS was better.

Pros

The time and attendance and payroll functionalities are fantastic. Easy to use for both admins and employees. Robust reporting features. Employee profiles easy to use. Able to track 401k loans by setting goals.

Cons

HRIS features were not as robust as other platforms. Document storage was a big downfall as uploads were only saved by date of upload. No customization at all. There was no ability to create electronic workflows for setting up/terminating access when multiple roles (HR, IT, Payroll, etc.) had parts to play in the process. My other dislike was my rep changed multiple times and I was not informed of the change. I would send emails with no response; finally call customer service (which took up to 2 hours to reach someone) and then to be told my rep changed.

Reasons for Choosing Paycor

I did not choose to continue with Paycor when moving to a full HRIS, but wanted to share my experience with their payroll functions.

Reasons for Switching to Paycor

We moved out of a PEO.

October 2015

Sara from Nursing Evolutions

Industry: Medical Practice

Time Used: Less than 12 months


Ease-of-use

2.5

Customer support

3.5

Functionality

4.0

October 2015

Mostly positive experience with NimbleSchedule

Pros

In general, I am very happy with this product as the person putting together the schedules! It is easy to see when requests are put in, and it is nice that our nurses can easily pick up shifts and we do not have to deal as much with filling in open shifts. It is very helpful that we cannot double book an employee - I'm sure that has saved me countless times. I have had a good experience with Nimble for the most part.

Cons

Occasionally when our employees look at the month view of their schedule, the program switches days and patient accounts. This is the biggest flaw we have encountered. It is also sometimes a pain to enter shift times, though that is becoming less of a hassle as I am becoming more comfortable with the program. On holidays, it is great that they are all entered so we cannot forget what day the holidays are, but I have found that the system also blocks out all employees as "unavailable" on every holiday. This has caused some confusion and made those days a little bit harder to deal with. I have also noticed that it is possible to double book a shift - something that we have to watch for closely but it is also helpful when we are setting up mentor shifts where we actually intentionally double book! One last thing - it is hard (depending on account label colors) to print visible calendars.

March 2021

Tim from FMSC

Company Size: 201-500 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

1.0

Functionality

4.0

March 2021

Software is nice but beware....

Frustrating. Implementation was pretty much us holding their hands.

Pros

The software is intuitive and easy to use. Payroll processsing is (usually) a breeze.

Cons

Support is non-existent. We have had issues starting with implementation. The implementation team did not understand what we wanted and didn't set up the system properly. There were times when they did not even understand their software and how it worked (accruals). We have had 9 months of issues with payroll tax filings with Paycor.

Reasons for Choosing Paycor

Software was more user friendly. and price point was good.

Reasons for Switching to Paycor

Lack of single database software.

Response from Paycor

Replied March 2021

Hi Tim - Thank you for taking the time to share your feedback. I just wanted to let you know that we value your insights and I have shared them with the team to help us improve. We understand and appreciate that the past months have not been easy, in fact it has been frustrating, please know our entire company is focused on righting the ship to deliver the customer support you deserve and expect. I can assure you this is 100% our entire companies focus from leadership all the way down.

June 2020

Danielle from Communication Data Link

Company Size: 51-200 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

1.0

Functionality

5.0

June 2020

Stuck with disappointment

I am very torn. I do like the system and feel like there are a lot of functions to take advantage of, however because the customer service is so poor I can not get help to utilize them to the full extent. Also I am disgusted by their billing department, I don't understand why I cannot get answers on what I am expected to pay for and why it changes each week. I honestly want to look for something different, but I feel stuck since we just went through the transfer last year. I have 150 employees and I don't want to put them through another change so quickly. I would change if I could and I would not recommend this to anyone. This is my last hope to try to get someone's attention, 4 months ago I expressed all my frustration with the sales people and was hopeful for some change, but nothing has changed.

Pros

I really like the payroll function of the software, it is very easy to set up and run payroll. Also the user side of things is very simple and available in Spanish.

Cons

Billing is inconsistent and uninformative, you ask questions and cannot get a direct or clear answer, I think it is very fair to be asking what I am paying for. Which then leads to the other worst function for this company which is customer service, I have been working on a billing question about delivery fees for over a month now, I have now had to ask 3 different people which include the sales people that sold me on Paycor. I have been working on getting a user simple access to review our time cards and it is taking 3 weeks now. I called the support team, they told me it was fixed (it was not). I then created a case number by reaching out to through their support email, a week later I had to follow up with another phone call and they told me they had not even started working on this, so I had to sit on the phone for an hour while they worked on it.

Reasons for Choosing Paycor

They had a stronger payroll system and a spanish version for users.

Reasons for Switching to Paycor

I was looking for a system that provided a spanish option for the users. Also I was frustrated with Paylocity's customer service and project management. But now I would go back to Paylocity over Paycor 100%.

Response from Paycor

Replied July 2020

Thank you for taking the time to share your feedback! It is great to hear that you are enjoying your Paycor experience. Have a great day!