Zoho People Software


 

Zoho People is Web-based integrated human resources (HR) solution suitable for business of all sizes. The system features leave management, attendance management, time tracker, employee self-service, form customization and more.

With the system's leave management feature, organizations can customize leave types and employees can apply for leave online. Organizations can also have a centralized view of all the employee information by leave type, location, role and experience level.

Zoho People provides the facility of creating custom modules by adding forms and tabs based on needs. It also offers drag and drop functionality.

Using the employee self-service feature, employees can access, update and modify their own record as per the organizational compliance. The File Cabinet feature helps HR staff securely store and share HR and company-related documents.

Zoho People’s live feed notify employees about changes of policy and other important notifications.

 

Zoho People - Attendance
 
  • Zoho People - Attendance
    Attendance
  • Zoho People - Employee self-service
    Employee self-service
  • Zoho People - Form customization
    Form customization
  • Zoho People - Leave management
    Leave management
  • Zoho People - Time tracker
    Time tracker
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

100 Reviews of Zoho People

 

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Software Advice Reviews (1)
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Showing 1-1 of 1

Coleen from SJB Consulting
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Decent product; Poor customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Nice functionalities, such as intuitive leave calculation by employee start date, forms customization, and field-level permission. Having a mobile app is also very convenient.

Cons

Having a chat functionality for customer support is a great idea and being able to leave offline messages for support to get back to is also good. However, in general, customer support is very bad:
1. Very slow response time. I was so disappointed after buying the product because after receiving an email to say that a training will be scheduled, no one initiated contact with me after that for almost a week. Even following up myself and even calling the hotline, it took many many days before I was contacted about it.
2. Poor English comprehension of the customer support, especially through verbal communication. A short conversation would have been possible if the original question was properly understood, to which the answer is "No such functionality."
3. Lack of familiarization with the product. Simple questions were not answered on the spot (thru chat) and a lot of verification needs to be done on whether or not a functionality exists. Even after much verification, I was told that it can be done and a call was scheduled to walk me through, but after another lengthy discussion turns out there's no such functionality.

 
 
 
Showing 1-20 of 99

Frantz from iTelle Media
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

It is early on for us, but there seems to be more than you actually could imagine.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We needed a time in/out system and this software provides that.

Pros

It allows you to customize the system to fit your company's needs. We needed a system that was easily integrated into our current system, as we use Zoho Mail. Zoho Peoples provided us an efficient adjustment.

Cons

With so many bells and whistles, it takes some time to figure out a simple task. The help videos are extremely long, making simple questions difficult to receive an answer.

Source: Capterra
 

Chelsea from Sage AVT

September 2017

September 2017

We have been using Zoho People for a couple of weeks now, and haven't had much difficulty at all.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We like the interface of the software as well as the ease of use. Our employees out in the field will have a much easier time clocking in and out of projects.

Cons

The customer service/Support does not have a quick response time. It has delayed the decision in our purchase.

Source: Capterra
 

Christine from Development
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

All we need and more

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Knowledge of what is available for running my business and many manty integrations to services I already use like G suite, Mail Chimp and Stripe

Pros

So many features. I have access to tools I didnt know I needed but am very happy to have. This software is the best I have seen so far, and cannot beat the value

Cons

I found it a bit hard to navigate for the first few days but getting a demo could have helped with that

Source: Capterra
 

Mic from Vertex

September 2017

September 2017

Very limited software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's a great value for the money. There are also a good amount of features. The design of the interface is nice

Cons

Customer Service is horrible. Takes days and multiple emails to get a response and they are not very helpful at all. Also, there are a ton of limitations to the software. You can't clock in from computers and mobile devices (you have to choose which one you want to use), you can't change how overtime hours or pay is calculated, you can't adjust how payable hours are counted, etc...

Source: Capterra
 


September 2017

September 2017

Useful, Intuitive - but lacks common sense

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

How integrated, useful and connected the app is between its users and organization. It makes it very easy to publish items from one area to another and reference data from one portion to another part.

Cons

I hate how you have to manually enter Jobs for projects. Even trying to automate the excel spreadsheet is broken half the time. Also, you cannot create standard jobs available to the entire organization, you must create separate jobs for separate projects and that data is not linked. For example, this means I cannot pull the sum of hours spent on one task from ALL my projects.

Source: GetApp
 

Dee from MD Integrated
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Love Zoho ---

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

How easy it is to use -- going in and simple move and creation - I love the explanations given for each task

Cons

if you have questions --- hard to get help -- you will have to rely on videos on youtube which really slows down the process

Source: Capterra
 

Sriman Abimanyu from Vizzitec Solutions Private Limited
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Very Easy to use HRMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

On Time Tracking, Paperless Approvals

Pros

Time Trackers, Leave Trackers, Attendance, Performance Management. User Friendly and Intuitive UI. Easy to Use. Best Customer Support

Cons

Payroll Management is missing, This could have been integrated, to make it the complete Package. Could have been priced a bit low.

Source: Capterra
 

Justin from Sage AVT
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Zoho People has been very user friendly and allows for seamless tracking of Time/Attendance.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Functionality, Quality, Customer Support. The software is very user friendly. The mobile app makes it easy for our traveling employees, to stay on track.

Source: Capterra
 

Aniket from Medsonway
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Attendance tracking. Time in time out, leaves report, HR files Sharing and one click notification for messages to team

Cons

How to calculate salary based on Hours
How to know if employee signs in only form office and not from home is unclear.

Source: Capterra
 

Raj from The Foreigner
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

It is awesome. Looks great to me.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Increased Productivity, Save time and impression of high tech company to my team.

Pros

It is very useful and so many applications. It is cost effective and different level control according to the team.

Cons

So many functions are difficult to learn. It requires lot of time to be expert for everything. No book is available in the market to learn all the applications.

Source: Capterra
 

Chinaza from Streampay Africa
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Great Stuff!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It honestly saves me a lot of stress with the Leave Request and Approval workflows. It also serves as a great director for my company.

Cons

Well, I think I had some issues navigating around the application, the user interface can be made simpler.

Source: GetApp
 

Atanas from Traventuria OOD

August 2017

August 2017

Unsure

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Cloud based solution. Looks ok, covers most of the needs of small/mid size business. Hundreds of customers

Cons

Extremely slow customer support. Have being waiting for 5, 6 days for quite basic requests. Help is not informative

Source: Capterra
 

Arung from Xolluteon Indonesia
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

So far the best Human resource manager app ever

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to manage my company efficiency and manage employees performance.

Pros

Because I use other Zoho apps, the user interface is very familiar and easy to use. Connecting it with zoho mail and zoho invoice is so easy and by far the most working human resource app I have ever tested.

Cons

Some of the unused features such Approvals is not necessarily important for small business.
No app for this for Windows.

Source: Capterra
 

Prasanna from SwiftAnt IT Solutions
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Excellent for automation of routine tasks

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

This covers all the basic HR and Administration capabilities that one business needs. We selected enterprise edition and think this is worth the money that we are paying. Simplicity to use and ability to customize the forms and add workflows. The mobile app is quite useful.

Cons

There are few forms that we cannot customize and Time Tracker is one among them. This is one form where each company would like to customize and this is very much required capability. Also, there appears to be a bug with mobile app (for custom forms, the privileges aren't working as designed).

Source: GetApp
 

Sowmya Kalyani from Digital Lync Technologies

August 2017

August 2017

Helpful but ease of use can be improved. Provide help and FAQ's.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Employee check in and check out details, Employee Data, Leave Management

Pros

Overall quality is good. Prompt Customer Support. Import and Export data options. Organizational Summary provides good insight with graphs.

Cons

A few more features need to added. Provide guidance for admin to do the initial set up and flow of the application. Should be easy to customize.

Source: Capterra
 

Lila from iCare Home Care

August 2017

August 2017

AWESOME PRODUCT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I can integrate my employees and new hires onto one platform! It has numerous reports and even a free edition if you are a start up business.

Cons

It's kind of hard to man ever. It took a minute to completely understand it. Once I learned the software it got easier to use. It just took almost two weeks to excel in it.

Source: Capterra
 

Tu from HopPhat
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Zoho is very good domain mail service, it's so easy to install. I'm IT manager and I feel so greats.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

IT 's free

Pros

Zoho is very good domain mail service, it's so easy to install. I'm IT manager and I feel so greats.

Source: Capterra
 


August 2017

August 2017

All in one solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We were looking for an appraisal solution, however the additional extras (training log, time tracker and leave tracker) may replace our spreasheets. Really nice and efficient customer support.

Cons

It takes some time to learn how all of the features work, however, you need to be through this learning process once.

Source: GetApp
 

Aura from The KPI Institute
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

We only just started to customize and fill in information. Until now we find it very useful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We find the app easy to use and very intuitive. would solve lots of issues only because we now have the self-service interface. Also, we like we have lots of preset functionalities but also room for customization. I am sure that with time, as our dimension will change, the needs will change as well but there is room for further customization.

Cons

Although it is very user friendly, there are still issues where you need a Programmer's support to further implement.

Source: Capterra
 

Eskender from iCog-Labs
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

It's a best platform for sharing documents between co-workers.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Ease of access. It is built with a consideration of accessing the platform with some ease. I specifically used the spreadsheet, and I found it very interactive for myself and my team to interact in Zoho.

Cons

I had trouble adding a group to member of a document. I had a document & I was able to share with people. There is an option to share to a whole group, but when I tried it, I couldn't get any response. Maybe that was not part of the trial period. Other than that, I enjoyed my experience here.

Source: Capterra
 
 
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