Zoho People software


137 reviews(4.5/5)
137 reviews(4.5/5)

Zoho People is a cloud-based human resource (HR) solution suitable for business of all sizes. The system features leave management, attendance management, time tracker, employee self-service, form customization and more. The solution's leave management feature allows organizations to customize leave types and employees can apply for leave online. Organizations can also have a centralized view of all the employee information by leave type, location, role and experience level.

Zoho People allows users to create custom modules by adding forms and tabs based on needs. It offers drag and drop functionality. The employee self-service feature allows employees to access, update and modify their own records as per the organizational compliance. The File Cabinet feature helps HR staff store and share HR and company-related documents.

Zoho People’s live feed notify employees about changes of policy and other notifications. Pricing is per employee on a monthly subscription basis. Support is offered via knowledge base and phone.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , HP-UX , AIX , Solaris , Unix , IBM OS/400 , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

137 Reviews of Zoho People

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  • Gururaj from GEP

    Number of employees: 5,001-10,000 employees

    September 2018

    The Best software for HR managenent

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use.
    Great visibility for all the functions.
    Good tool for the employee evaluation.
    Best for tracking employee utilization.
    Can easily view all the function available.

    Cons

    No, I do not have any cons about zoho people software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ashraf from Gep Solutions pvt ltd

    Number of employees: 1,001-5,000 employees

    September 2018

    Brilliant Software for Employees

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using this software for more than a couple of years now and have had the best experience as an employee, where i get to see each and every information that i need in detail, like my leave balances, my profile information, my travel details, its a must have software for every organisation

    Pros

    It is the most prolific and advanced software once can use while being in a fast paced organisation, its easy to use and has lot of detailed information.

    Cons

    Its Flawless, good job on that, give the developer a rise in pay.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Francisco from YCS PR

    Number of employees: 2-10 employees

    September 2018

    Needs a lot of work

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Some of the more basic features work. it's def a good place to start because the app let my employees check-in using geolocation. Also something we really liked was the file system that allow us to upload digital versions of the contract and other documents specifically by employee, role or even global.
    As I said, its a good place to start since all the basic stuff is there.

    Cons

    The complicated features dont work properly. Do you want to change leave entitlements? no.
    Do you want to apply hours for an employee? It will randomly bug and tell you there arent available hours (even though you have them).
    Payroll reports? not a chance. You have to get summary reports and then manually get the $/employee.
    The list goes on an on. Anything specific pretty much has a bug.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sairoop Das from GEP

    Number of employees: 1,001-5,000 employees

    September 2018

    Awseome Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Everything in one tool as such applying for leave, leave status, profile and many more. It is a vast tool and make job easy for HR people. Tool is instant for example if I apply for a leave my reporting manager gets the notification quickly so he can review and reject or approve.

    Cons

    I did not find any cons about this software yet.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    September 2018

    As usual with ZoHo - A good idea that's not working out

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    (I ran out of room in the "What did i like least) section.. so I'll continue here) The many many times I contacted support they were very slow to respond, unhelpful, and more than a little condescending... Many times I wound up skipping customer support and contacting the sales representative who was trying to get me to use the software (he was financially motivated to help me) Overall - Zoho People is an unrefined, difficult to use and poorly supported piece of software. I wish it weren't so! But.. alas...

    Pros

    There's a lot of conceptual things to like about zoho people - as with most Zoho products out there (And believe me.. I have tried just about all of them) There are a lot of great ideas..

    Zoho promises the ability to track time, integrate with Zoho projects, track and measure performance, create employee profiles and in short manage every aspect of your employees.

    As i'll describe below - these things don't actually pan out the way they should.

    Since I have to pick one thing I like most about this software (That isn't theoretical) I would say it's ability to (almost) easily integrate with other zoho platforms - notably the various messaging systems

    Cons

    Zoho People is like every other Zoho software I have ever used - Too good to be true.

    What makes most of the zoho software so attractive seems to stem from two things...

    1. The price is always fantastic

    2. The marketing team is clearly miles ahead of the development team (in other words, it looks better than it is)

    With specific regard to Zoho people.. to start with, you definitely feel like you need to be a developer to set it up.

    They have pretty extensive support documentation but it's often out of date - and at least a half dozen times I went to the documentation and found it was missing the specific problem/issue or feature I was trying to figure out.

    Zoho people uses a lot of labels for things that aren't adequately explained which oftens leaves the user thinking that they are doing one thing.. only to find out they aren't.

    An easy example is that you can have employees, or users - and sometimes employees are users, but not always.. I wish I could tell you more about it but honestly I have no idea what it means.

    If you manage to get any pieces of this software set up, you will find that the functionality is more limited than planned. It doesn't integrate well with things like projects and it always seems to be lacking that ONE feature you really needed.. (for me, it was project task time tracking)

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Oksana from ANODA Mobile Development Agency

    Number of employees: 11-50 employees

    September 2018

    Problem with domain verification wasn't solved for more than 1 week

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    from description seems product really interesting. But with current state of things I was not able to use it with at least one more user.

    Cons

    - domain validation is not done for more than 1 week.
    - support can't help with this issue
    - very poor support with answers that can't really help or absolutely not applicable to my case

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Sachin from Elevati

    Number of employees: 11-50 employees

    September 2018

    Super Excellent Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using this application for managing employee attendance, tracking their leaves and performance. This is an excellent application to manage employee data in one screen.

    Pros

    An easy way to apply or track your Leaves, Attendance, Travel expensesand Performance management.

    Cons

    It does no allow you to change the theme. They are not changable.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 10,000+ employees

    August 2018

    Zoho Nomo

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The cost was decent compaired to others and it wasnt very difficult to figure out how to set it up or train other people to navigate throughout the platform. Hoping they continue to make the product easier to use.

    Cons

    I do not like the interface. I also didn't appreciate the fact that i have to invite my own employees to join instead of just inputting the data myself correctly

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Johanna from Pele Energy Group.com

    Specialty: Energy

    Number of employees: 11-50 employees

    August 2018

    It is easy to use, effective and user friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall I love this system. It is efficient and as I said before, people management made easy

    Pros

    Ability to track leave made easy. Recruitment process readily available.
    Job performance tracked effectively, Performance appraisals, people management, company organogram, and departments easily manageable.

    Cons

    I am still busy familiarising myself with the system. I will give you feedback as soon as I have encountered any cons.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Nivin from Indian Oil Corporation Limited

    Number of employees: 10,000+ employees

    August 2018

    Helps to enable intra business communication for your business enterprise.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Enables great collaboration and effective communication between employees. You can easily track the allocated tasks. The communication is quite quick thereby reducing the waiting time. It uses several channels like emails, chats, calls, and reminders, to get you connected with your team. you can check out the calendars and schedule events. The free version is rich in features, like you can add unlimited members and custom applications.

    Cons

    The task management module could include more features. It is quite difficult to set up the application. The application does not allow easy navigation.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Good idea, but not that good implementation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    UX is great as for pretty complex system, like this.

    Cons

    Our company have to deal with lots of `silly` bugs, which should be in such system. Had problems with attachments, problems with additional integrations. Our manager has to spend time on calls with support to report about bugs in the most essential features.
    Developers fix most of bugs fast, but I honestly don't understand why system wasn't tested well before rolling-out.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    A world-class workforce management solution great for any company size.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Our company is very happy we've implement Zoho People as an integrated HR management solution for our global workforce. Its ability to automate end-to-end workflow processes and provide self-service portals for employees eliminates the bottlenecks in the operation and is the perfect support our growing company needs to make onboarding, scheduling and even updating of employee information across relevant records quick and easy.
    The UI looks great and there are so many options for customization of our forms and sections. It also has an API for any integration you might need.

    Cons

    There might be a bit of a learning curve for some people when navigating the user interface at first. But once they got the hang of it, our end-users were quite happy with the great help that the software can provide the organization.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    July 2018

    It's ok but difficult to navigate

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    We were looking for a PTO tracker and it does the job.
    I like the fact that it has HR features such as birthdays annoucements.

    Cons

    The interface is very dated and it's pretty clunky to get some clear information like : how much PTOs will I have on that day. You have to go through several hoops.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Justin from Education

    June 2018

    Not your ordinary HRIS, you might want to consider

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Zoho gives a user a FREE for trial so that you can have a feel on the software. This
    software is also easy to integrate with other Zoho products. This software is also packed
    with features such as timesheet, appraisal, feedback, forms customization and others.
    There is also an available API in case it will be integrated with other softwares.

    Cons

    The organization of the sidebar is a bit confusing. The whole UI somehow confuses me
    and took time before I managed to know where to find this and that. The price is also a bit high

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mitesh from Panamax Infotech Ltd

    Number of employees: 201-500 employees

    June 2018

    Good organisation management tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software is easy to use and have lots of features for management. To manage recruitment data is really easy and help HR. It also provide performance management features and different reports. Employee can also regularise their details.

    Cons

    The tool is good enough as compared to they charged. We have to prepare a resource who can manage it with custom organisation flow.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Shraddha Ajit from A One Salasar Pvt Ltd

    June 2018

    very good

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Performance review can be easily done with this software. Reports are easily generated. Employees can check their own performance as well

    Cons

    the leave management module is a very good section. Easily managed leaves on daily basis is possible at a single go

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ravikiran from SHARP Software Development India

    April 2018

    Good online HR solution with good work flow support that lets you automate

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    No need to spend money on hardware just go with Zoho

    Pros

    Best workflow support
    Great support for Time , Attendance , Performance , Time Tracker. that lets you to easy t manage
    Good Integrated Payroll System

    Cons

    Need to provide some training to the HR team to use. We need expertise to adjust the flow according to the organization

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Melissa from Liberty Investment Properties

    April 2018

    Simple and easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software is very easy to use and allows for a lot of flexibility and customization. I really like the template feature and I like how calculations can be done quickly and easily.

    Cons

    The slow response time from customer support as well as time clock feature made us go another route.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Vanessa from Admios

    Specialty: Software / Technology

    Number of employees: 11-50 employees

    April 2018

    Mixed Feelings

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall, it is a complicated tool, it is not that easy to use, the only good part is that it is customizable, but I would not recommend it.

    Pros

    Zoho is very customizable and has an API with which you can integrate what you need. You can create forms and use them according to your needs.

    Cons

    Its not intuitive, it is hard to use, the support team is in India and it is hard to match time with them to get something fixed, they ask to get remote access to fix the issue every time, which means that for that time you cannot do anything on your computer while they are on there, and sometimes they just take too long.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 201-500 employees

    April 2018

    a highly recommended HRIS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software is highly recommended.

    Pros

    The UI is great and easy to use. Integration with other software is also easy because of the API documentation.

    Cons

    I can't say anything wrong about the software since it basically captures the needs of the company.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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