BambooHR Software


 

BambooHR is a cloud-based human resources (HR) software service for small and midsize businesses. BambooHR offers small and growing companies a human resource information system (HRIS) that includes an applicant tracking system (ATS) and HRIS tools to manage all aspects of the employee lifecycle.

BambooHR provides HR process automation tools that are accessible in several languages and multiple currencies. The platform allows HR professionals and managers to track organizational data such as employee turnover and retention.

BambooHR also provides customization services, multiple administrator seats, user support and the ability to maintain inactive employees. Administrators can provide access to all employees or limit access to only those in the company that need it.

Pricing is subscription-based depending on the number of employees plus a one-time implementation fee.

 

BambooHR - Employee payroll data
 
  • BambooHR - Employee payroll data
    Employee payroll data
  • BambooHR - Dashboard
    Dashboard
  • BambooHR - Payroll overview
    Payroll overview
  • BambooHR - Mobile app
    Mobile app
  • BambooHR - Home page
    Home page
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

453 Reviews of BambooHR

 

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Software Advice Reviews (289)
More Reviews (164)

Showing 1-20 of 289

Robin from Infobahn Softworld
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Good HR Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

has all accessibility features for a recruiter to work and we can save all candidates data systematically.

Cons

the system ui is touch to understand and i had to attend multiple training sessions. it's a good tool otherwise.

Review Source
 
 

Jessica from Certified DEF
Specialty: Transportation
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Hire to retire System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I really love how easy it is to use. There's a lot of great features, one of my favorite is the time off feature. You can easily see when someone is out of the office

Cons

Our company is not at this point where we need such an advanced program. Were really only in need of simpler organization tools.

Review Source
 
 

Rona from Katch Kan
Specialty: Energy
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

BambooHR has been a lifesaver

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

BambooHR has made our onboarding process so much easier. We are now able to do all paperwork electronically.

Review Source
 
 

Heather from FSTC
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

BambooHR is the ish

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Customer support is the best! I appreciated his attention to detail and the research he did before our appointment. He was on time for the demo and had everything lined out. If you are thinking about BHR get a demo it is only 15 min and you will know instantly if it is a good fit or not.

Cons

There is an inicial lump sum due for your first month, however that is because it will take a lot of work to script the system to your organization. This means more time for me to manages the other 34 tasks I have going on and let the professionals do the hard work. Worth it to me!

Review Source
 
 

Kristen from Patriot Construction
Specialty: Construction / Contracting
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

User Friendly - Great to Manage Our HR Needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer Service is great and very helpful. Love having all our HR needs in one place without having to hire a new employee.

Pros

Great product to manage our HR needs. Helped in tracking our employees hours and was super easy to navigate through. Tracking and requesting vacation time was easy. Updating and adding personal information was easy. Training videos are awesome and easy to follow.

Cons

There is no expense feature. I also struggle with it being cloud based, but have not had an issue with it so far. I would like if it could integrate with our scheduling software. Also reviews should be able to be completed more than once a year.

Review Source
 
 

Tina from Kiwi Partners
Specialty: Accounting / CPA
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Very user friendly, visually appealing platform

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Perhaps an app functionality where managers can give quick feedback or a poll feature for HR to conduct short pulse surveys.
Also, would like better control on role rights. I am not a super admin on the platform only because I am not allowed to see salary information. However, I am also not able to set up historical reports or create folders.

Pros

It does everything that I would expect from an HRIS from both the employee and employer side. Our staff never had a problem using it, which makes my job easier. I am able to keep detailed records, run reports, and customize the platform based on our needs.

Review Source
 
 

Paul from Impact
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Many people like the software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It appears to be a well liked software. Has a great applicant tracking system and great search capabilities and internet integration.

Cons

For us and the way we recruit, it just does not match our model. I don't think BambooHR is a good software for small permanent staffing companies.

Review Source
 
 

Logan from The Homsetead
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Is BambooHR for you?

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This product is really good quality and they don't nickel and dime you for everything thing they have. It is one flat price for everything that they have and that can be great for some companies. Their staff know what they are talking about and the sales people are not very pushy which I really liked.

Cons

Bamboo is on the higher end of the HR software market. Its not the most expensive but its definitely not the cheapest.

Review Source
 
 

Libin from City of Brooks
Specialty: Public Sector
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

No need to hire an additional employee - purchase this software!

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

This will be a huge time saver.
Great place to consolidate information.
Ease of use.
A great company that makes me more confident in knowing that future programs and features will be released.
Great customer service.
Fantastic ATS system.
Tutorial videos are provided for employees.
Really encompasses everything and HR Professional needs.
Customize, customize, customize - the ability to have customized reports in a matter of seconds makes our jobs more efficient and effective.

Cons

Something I didn't know is that it could take around 5 business days to post on major job boards like Indeed. This could delay the recruitment process as your pool of candidates wouldn't be sufficient until you've reached the larger job boards. If this could be mitigated to even 1 day, that would be fantastic!

Review Source
 
 

Betty from Edward Consulting
Specialty: Distribution
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

I worked for a small to midsize company and was recruiting office staff using this software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The recruiting piece worked like a dream. I had no trouble learning this software quickly because as a consultant you need to get up to speed quickly sometimes

Review Source
 
 

Louise from Joy and Sandwiches
Specialty: Food / Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

New small business owner review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I think this is a great solution for small business with little time to spend on HR functions. It will help you understand the processes that are needed for a professional HR department.

Pros

The windows are very clear and easy to understand. The training videos are great! It looks very professional from an employee's point of view.

Cons

It has a lot more functionality, and thus complexity than I need at this time. It took several tries to really understand some of the functions.

Review Source
 
 

Kirsten from Barefoot Networks
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Small size, big impact

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This HRIS has a lot of great features that can help any company who needs an HRIS (luck number 100 - employee+) scale.

Cons

If you plan on scaling further than 400+ this may not be the tool for you. Reporting can get messy, if you're trying to pull metrics on a lot of different details in your organization. The devil is in the details!

Review Source
 
 

Tony from Concentric
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2018

January 2018

BambooHR is simple and user friendly but not built for large companies.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

BambooHR software and management system is not the cheapest option out there but you get what you pay for. Well-organized, visually appealing tools that are simple to set up and run. This solution has an open API that allows the software to be integrated with a company's existing HR tech vendors, and the performance review function fits with the way more companies are working. I would suggest this product to small to medium companies.

Pros

BambooHr has allowed our management team to be on the same page with employee Management. Our managers are able to access our Bamboo account from anywhere, allowing them to keep updated on their team. This product also allows employees to enter & update their own personal information reducing user error. This software reporting has several automated functions for manual reports that my company generates for the corporate office. We continue to automate more processes with the help of the Bamboo development team. The onboarding and offboarding processes are streamlined and offer electronic onboarding, task assignments, and e-signature documents. Bamboo HR is able to support every aspect of employee administration and HR management.

Cons

The biggest complaint I have with BambooHr is their customer service and support team. While the team was really hands-on with us for implementation, the support has since left us to figure out our problems with the software ourselves and basically just sends us links to tutorials. The tutorials are ok but we usually end up having even more specific questions after watching them. It would be nice to see them be more hands-on after implementation.

Review Source
 
 

Maureen from TCG
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Bamboo HR is a solid performer!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I love Bamboo!

Pros

I like the ease of updating information. The reporting tool is especially robust and flexible, which is terrific. It makes it very easy to get information on almost anything in the system. Bamboo integrates with other software such as Bonus.ly and some performance management tools we are considering. That integration can save a lot of data entry and update time.

Cons

There are some limitations on how you assign users. It would be nice to be able to give different rights to members of certain project teams. As it is, the security roles are somewhat limited. The functionality around skills and certifications is not as strong as it could be.

Review Source
 
 

floyd from EY4PC
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Bamboo hr is a great product

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

it is easy to use and also easy to navigate through the different features the way everything is laid out for ease of use

Cons

I would like if it had payroll system integrated instead of using a entirely different program for payroll

Review Source
 
 

Mike from Encounter Wireless, LLC
Specialty: Telecommunications
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

The program is AWESOME!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

It's easy to use, reasonably priced, and adaptable to most situations. The electronic signature setup is easy to use.

Review Source
 
 

Christine from Macedonia Church of Pittsburg
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Great product for small organizations

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

The system is easy to use and navigate. The reminderst that come to the user's email is also a helpful feature.

Cons

Would be helpful to have some more customizable fields. For example, the ability to create email templates for recuiting would be great.

Review Source
 
 

Jeff from City of Brooks
Specialty: Public Sector
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

BambooHR - One of the Best Programs on the Market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

BambooHR is very easy to use and has a very user friendly phone application as well. The time off request piece is very straightforward. Their customer service is great. I really enjoy the main company announcement page. Overall, BambooHR has consolidated most, if not all, of our HR processes into one system. We no longer need to use excel spreadsheets for everything!

Cons

BambooHR doesn't have a chat function where employees can talk to each other in real time. This would cut down on the amount of emails sent throughout the day. Other than that small detail, I think Bamboo is doing everything we expected it would do for our company so far.

Review Source
 
 

Sarah from Wheelco
Specialty: Distribution
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Bamboo

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Simple and ease of use - We are at the beginning of the HR software process and the staff so far has been great to work with. They are very prompt in answering my questions and very informative. Since their customer service is so great, I have high expectations of implementation.

Cons

Working on different payment options for staff - one of the hardest parts of our company are the different types of pay, reporting and tracking.

Review Source
 
 

Sonia from Arctic Kingdom
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

HR Software for small to medium sized business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is exactly the kind of system we were searching for and the price is amazing.

Pros

-Very interactive and easy to use
-Great reporting
-Fits our company culture
-Time off tracking and visibility to employees is great. Love the approval. No more manual tracking of time.
-Great onboarding and offboarding functions.

Cons

-If I have to write something, there are fields that are applicable to Americans only and we are in Canada. ie. an SNN instead of a SIN (different format in Canada) or veterans fields and some other things.

Review Source
 
 
 
Showing 1-20 of 164


February 2018

February 2018

an easy hr system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Functions are very easy to use and intuitive, big community and support is great. The features cover all a small company needs.

Cons

There is little to no customization in the performance review function. I hope that as that tool develops, BambooHR will allow for more reviews and options.

Review Source: Capterra
 

Clayton from AirPR
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Great for onboarding new employees

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We used this at our old startup and it was a great way to have an employee spend their first day. Usually, you spend a ton of time setting things up, so this was a great way to automate that and give them something to do during the awkward downtime.

Cons

This is ideal for a smaller or growing companies. I would assume larger companies have a more dedicated onboarding plan for new employees or could dedicate a person to handhold the entire day. They might even have a bootcamp for training.

Review Source: Capterra
 

Casey from Simpler Media Group

February 2018

February 2018

Easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's easy to request time off in the Bamboo HR tool. I was able to schedule the time off I wanted just fine, and was also able to log in goals.

Cons

Editing things once the request is in can be kind of difficult, and it can be somewhat hard to navigate, but it's not that bad.

Review Source: Capterra
 


February 2018

February 2018

This software makes navigating my HR system and documents for work so easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Vacation and HR management

Pros

I love that I can track my vacation time digitally and everything stays right on track, so there are no miscommunications about time off. I also love that I can find all the important HR files on here for my company.

Cons

I like the ease of the platform, though I wish the app for ios had a little more than just the calendar, employees and time off. Sometimes I feel the mobile platform is harder to navigate.

Review Source: Capterra
 

Bryan from Big Leap, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

We're a growing company and BambooHR helped us really organize our HR processes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

BambooHR helped us scale from 20-50 employees very quickly and efficiently. Without the software, we likely would've had to hire at least 1 person to coordinate everything. It saved us some costs there but it also helps us improve our employee experience through onboarding and performance management.

Pros

We hadn't used an HRIS before BambooHR so we didn't really know what to expect. We started using BambooHR when we were around 20 employees or so. In the last year or we, we've grown to 50 employees so their various features from ATS to onboarding to esignatures have really helped us grow quickly while providing a good employee experience.

Cons

It took me awhile to get comfortable with the permissions but I was very cautious since HR data is very private. Once I got the hang of it, I found it very customizable. I don't have any major cons - whenever I got stuck due to my lack of HR knowledge, their support team was there to help.

Review Source: Capterra
 


February 2018

February 2018

BambooHR is a great addition.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I love how BamabooHR integrates with our other systems. Everything works together and makes it easier to focus on the more important things of my job.

Cons

I wish that the integration would be a little more seamless. Things could be a little easier and take fewer steps.

Review Source: GetApp
 

Emma from Kronos Incorporated
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

February 2018

February 2018

Does the job but very basic.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Easy to use, looks good and don't need much training to understand how to use it. Cheap and cheerful.

Cons

Not a great deal of functionality. Does a lot of the HR stuff it needs to do but not able to handle anything complex.

Review Source: GetApp
 


February 2018

February 2018

Lots of great features, but not as adaptable, customizable, and as comprehensive as it could be

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

That it allows you to store all HR related documents and create . Self-service feature seems great but we have not implemented that yet.

Cons

That they don't seem interested in adapting to what consumers want but only in convincing consumers that they should want what they're offering

Review Source: Capterra
 

Stephen from Behavioral Health Works, Inc.

February 2018

February 2018

Very nice UI and great customer service. Great for small companies.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

UI Friendly and easy to use. A lot of functions available for small companies. Really like the signature set up for Employees to sign documents and send announcements.
Great customer service as well.

Cons

The software is not suited for large companies. Could see improvement in benefits portion and payroll is nonexistent. More partnerships should be available or Bamboo should start improving the benefits and payroll part. Improving the self-service employee part as well.

Review Source: Capterra
 

Jordan from Knighted Ventures

February 2018

February 2018

Easy to use. Great look and feel.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to navigate. Organized in a great way. The software has a lot of different features and allows users to pull metrics.

Cons

A lot of glitches. Can't search ATS by phone number. Slow load times. Customers support is not as responsive as we would like.

Review Source: Capterra
 

Tina from 6S Marketing

February 2018

February 2018

Just started using Bamboo HR in the last year and love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to organize employee information, make time off requests, review organizational documents and more

Review Source: Capterra
 


February 2018

February 2018

Great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Many functions, one location.

Pros

Super easy to navigate, track and request vacation time, update personal information, log loaned devices, etc.

Cons

It should include an expensing platform. It might be out of the scope of the application, but it would be one less app to use.

Review Source: Capterra
 

Eric from objex

January 2018

January 2018

Bamboo is a great tool for managing our HR needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Bamboo is a great software tool for helping us manage our HR needs, especially with tracking employee hours

Pros

Bamboo is a great software tool for helping us manage our HR needs, especially with tracking employee hours

Cons

I'm not entirely comfortable with it being cloud-based, but so far it hasn't caused any problems for us.

Review Source: Capterra
 

Alex from DentalCMO
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

BambooHR simplifies the lives of HR.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to keep track of just about any of our HR needs under one software has been invaluable. It saves time and money!

Pros

This software does it all! Keep track of all of your employees, their goals, evaluations, raises, history with the company, hours, days off, holidays, and even payroll all in one software.

Review Source: Capterra
 

Gibeth from Pavilion Church

January 2018

January 2018

I'm excited

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

I have been shopping around for something like this, their customer service is on point, and amazing! They were able to answer every question I had, in a timely manner.

Review Source: Capterra
 

Deborah from AVC

January 2018

January 2018

We have 30 employees and bamboo has simplified the HR process.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it¿s comprehensive. Onboarding, benefits , PTO etc are all in one place. Because it¿s an app I am able to have all of the information with me at anytime.

Cons

I wish that it was integrated with a scheduling app or provided one. I also don¿t like that reviews for employees can only be done once a year and not customized for when a review would be appropriate for the employee.

Review Source: Capterra
 


January 2018

January 2018

We use this tool to control our whole HR.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

1. You can program day offs and off time.
2. You can see your career in your company in one place.

Cons

1. The search engine is not so simple to use.
2. The chart on the employee section is difficult to manage.

Review Source: Capterra
 

Justin from Diablo Media
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

The perfect HR software for your growing business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is an HR department in a website. An essential piece of any growing enterprise!

Pros

Everything! From requesting time off to payroll and healthcare documentation, this software does it all. It is the perfect online hub for your growing business to manage your HR needs. Very easy to use, straight forward platform that allows us to focus on the business rather than the technicalities of HR.

Cons

There's no con list from me on this software, but if I had to choose something I like the least, I'd say the fact that unapproved time off requests don't appear across the organization has led to some confusion in the past, but that is our fault, not the softwares!

Review Source: Capterra
 


January 2018

January 2018

This is an amazing system that we searched for and the price was great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It was actually too much for what we needed.

Pros

Extremely user-friendly, even the person who was not the most knowledgeable in technology caught on.

Review Source: Capterra
 

Dori from SHAWNEE MASS TRANSIT DISTRICT

January 2018

January 2018

Great functionality, easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This was a way for our personnel files to be online so many admins can access the information easily. It informs us when we need to do something, we can send stuff to employees. Very helpful especially since we are spread out over several different offices.

Review Source: Capterra