BambooHR Software

4.52 / 5 (1,132) FrontRunners

Our advisors have recommended this product 69 times in the last 30 days

What is BambooHR?

BambooHR is a cloud-based HR management software solution for small and midsize businesses. BambooHR offers small and growing companies a human resource information system (HRIS) that includes an applicant tracking system (ATS), time tracking, payroll processing, benefits administration, employee engagement and employee satisfaction tools, automated reminders, and workforce data analytics to manage all aspects of the employee lifecycle.

With BambooHR, any HR team or HR department can improve the hiring process, onboard new employees, manage compensation, maintain and analyze employee data, and develop company culture. Using an integrated ATS and onboarding tools, BambooHR streamlines the whole recruiting pro...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

1,132 Reviews of BambooHR

Average User Ratings

Overall

4.52 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(672)

672

4 stars

(376)

376

3 stars

(64)

64

2 stars

(12)

12

1 stars

(8)

8

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1132 results

March 2020

Jeremy from Masis Staffing Solutions

Verified Reviewer

Company Size: 51-200 employees

Industry: Human Resources

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2020

BambooHR Turns a Small Business into a Big Business

I enjoyed it more than other recruiting software I've used. It makes work easier and helps me be a manager instead of a paper pusher.

Pros

I personally like that BambooHR has different portals for its users. They've built a database that allows employees to: 1. Maintain their own records (whether the company sends or user uploaded); track time off earned, sick days used, and hours worked; while allowing the user to sign documents easily electronically; and 2. Makes being an HR manager, easy. What I mean is, creating records (employees or temps) and ensuring they have all the blocks checked (background ran, drug test paperwork properly filled out, and any other documentation needing signed) within the timeframe needed to start working - is tracked, maintained, and recorded for you... so all in all, eliminates the monotony of HR and time wasted on paperwork while assisting managers/employees in ensuring proper compliance.

Cons

Well, I still had to scan any documents that weren't created or automated through the software and label them. For example, I work at a satellite location; the warehouse I staff for has a basketball court out back for employees to use on their break. I had to create a document that stated employees for my agency had to make sure they were clocked out, that they were responsible for any risk of injury and that the company and staffing agency would not be held liable for any resulting injury that may occur. The rest of the staffing agency didn't need this so I still had to print out 50 copies, have each employee sign one, upload it, file it in the employee file in the software, label it, then give the copy back to the employee. This really is not an issue unless if turnover is high, this could get annoying.

August 2019

Travis from Wilson Electronics

Verified Reviewer

Company Size: 201-500 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

August 2019

Former and Future User

It seems weird to be writing a review as a non-customer, but I'm a former user who found, implemented, used, and administrated this product for my business. Had to go away from it for a while, but looking forward to getting back to it again as soon as they have a viable payroll solution ready to roll. We were using this as a supplement to ADP. ADP was our payroll system and BambooHR was the rest of our HRIS solution for everything else we needed. When things became unbearable with ADP and we dropped them, we found an all in one solution that made BambooHR unnecessary. If Bamboo had a payroll solution, we would be using them today. My HR team love BambooHR and all of our employees liked it as well. Several ask periodically when we are going back to them on a regular basis.

Pros

Ease of use Intuitive design and flow Amazing customer service Development team constantly on the move and open minded to any suggestion you have

Cons

Doesn't have a viable payroll solution yet to be a true all in one HR solution yet

Reasons for Choosing BambooHR

Cost and total package just made sense for us

April 2020

Shaytoya from K&B Communications

Verified Reviewer

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Great Product

Bamboo has been great so plenty of support, great product and affordable for a small business.

Pros

Bamboo is easy to use, they provide plenty of support to get everything situated. Also it is customizable to your business.

Cons

I truly have not found anything I disliked about the software, we have been using them since February 2020.

January 2020

Chris from PErsonalized Education Group, Inc

Verified Reviewer

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

January 2020

Worst HR Company Provider EVER!

Since moving to their new Payroll service (Trax Payroll) BambooHR has been in the business of keeping us from HR compliance and has made processing payroll much more time consuming and frustrating. All with a lack of professional and effective customer support. They have mishandled payroll taxes, W-2's and account access once we notified them of changing to a better HR management solution. This has truly been a nightmare that won't end.

Pros

The software does have some nice features like Performance Management.

Cons

The worst payroll software in history! Sold me a bill of goods that everything was integrated, however, they use a remote link which is clunky and extremely frustrating to use unless everything is "just right". Do your research - there is better out there along with excellent customer support. I had to manually add employee PTO each pay period as their system was not integrated with their Payroll software.

Reasons for Choosing BambooHR

We didn't consider other alternatives as we were already using BambooHR for everything except Time Tracking and Payroll. This was a HUGE mistake on our part. We have now completed a change away from BambooHR after doing a complete review of alternative products. Much happier without the frustration of using their antiquated payroll system.

January 2020

Emily from VPT Inc

Verified Reviewer

Company Size: 51-200 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

This software makes our lives so much easier!

We implemented Bamboo upon reaching over 50 employees and realizing that we couldn't manage our HR on paper/Excel anymore. We use it for applicant tracking, work flow (onboarding, offboarding, changes, etc), PTO tracking, and performance management. It's saved us many, many labor hours by automating our processes.

Pros

Bamboo is extremely user friendly. Even the Admin features are easy to use.

Cons

Nothing. When we first implemented, there were some features we would have liked to have, like more approvers on forms. We passed those suggestions on to Bamboo and eventually those features were added.

Reasons for Choosing BambooHR

Ease of use. We liked Zenefits but didn't have the ability to switch our insurance broker, which was required to use it.