BambooHR

RATING:

4.59

(2450)

About BambooHR

Instead of using fragmented spreadsheets, limited or clunky software, and physical paper, BambooHR helps you centralize your data and automate the way you complete key HR tasks. As you hire, onboard, and pay your employees, every step of the process from hire to retire comes with automation that will help your team keep up with the demands of your changing market and workplace. Connect your HR data with any of our 125+ pre-built integrations to help you accomplish even more HR and other business outcomes with a fraction of the effort

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.
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BambooHR Reviews

Overall Rating

4.59

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for BambooHR

1 - 5 of 2,430 Reviews

Jimmy

11 - 50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2022

All-in-One

User Profile

Sarah

Verified reviewer

Retail, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Easy to Use HRIS

I love Bamboo! Very happy with it, and excited to see what the future holds.

PROS

The product is very easy to use. The customer support is incredible. The system is aesthetically pleasing. Bamboo listens to feedback and is always updating and releasing new features based on customer feedback.

CONS

Some features are not the most robust. Time tracking and reporting specifically. Bamboo does not have built-in scheduling. The employee notes feature could be more like applicant notes (replies, attachments, email notifications).

Reason for choosing BambooHR

Ease of use, better customer support, better features.

Alex

Civil Engineering, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2023

BambooHR - Solid HRIS

Good so far and the continuous updates have made it better. I hope to see even more customization options added.

PROS

BambooHR is a great HRIS platform. Applicant tracking and onboarding/offboarding are fantastic.

CONS

The performance review module should be more customizable than it is. Having a hard limit on questions and having mandatory questions that cannot be removed may be limiting for how different companies wish to conduct their reviews. It places those in admin positions in a box.

Reason for choosing BambooHR

It ticked more boxes than the competitors for a comparable price

Heather

Verified reviewer

Real Estate, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed May 2023

BambooHR has a great layout and decent features, but still lacks customer service

Overall, it was good. I felt in some ways better than our current one of Paychex. The layout is better and its has an easier to understand user interface. However, it lacks options. It lacks customer support.

PROS

I love the layout. I found it easy to navigate. It was user friendly for all of my team. I like simple.

CONS

It was hard to have options or customize things. Also, reaching BambooHR support was difficult. I wanted to change the order of employees. I wanted to see them in a list from seniority. I wanted to have it color coded to match what we use in our scheduling software. I want it to send out reminders to put in PTO or sick days to employees. Lots of ideas and functions that I found lacking when I used it. Technology is great but only when great people are behind it. Customer Service matters. I feel strongly it is the backbone of all businesses. Without it, its just a technology tool.

User Profile

Lillian

Verified reviewer

Hospital & Health Care, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

The ATS has been a huge help in the recruitment process

When it comes to personnel data, Bamboo handles everything. The HR department and upper management benefit greatly from this system's increased efficiency. The convenience of having everything in one place, rather than scattered everywhere.

PROS

The HR software is all-encompassing and user-friendly. Administrators and end users alike will appreciate the streamlined UI and pleasant UX they provide. My team has found the platform to be very user-friendly and productive.

CONS

It irritates me because any time I make an update to anything, it needs to be approved first, but I don't think this is something that happens everywhere; rather, I think it's more of a company permissions issue.

Reasons for switching to BambooHR

The clarity of the parts and the ease with which one may locate relevant documents, colleague contact information, departmental structure, etc., are both noteworthy features.