BambooHR
About BambooHR
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Most Helpful Reviews for BambooHR
1 - 5 of 2,430 Reviews
Jimmy
11 - 50 employees
Used less than 2 years
OVERALL RATING:
5
Reviewed June 2022
All-in-One
Sarah
Verified reviewer
Retail, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Easy to Use HRIS
I love Bamboo! Very happy with it, and excited to see what the future holds.
PROSThe product is very easy to use. The customer support is incredible. The system is aesthetically pleasing. Bamboo listens to feedback and is always updating and releasing new features based on customer feedback.
CONSSome features are not the most robust. Time tracking and reporting specifically. Bamboo does not have built-in scheduling. The employee notes feature could be more like applicant notes (replies, attachments, email notifications).
Reason for choosing BambooHR
Ease of use, better customer support, better features.
Alex
Civil Engineering, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2023
BambooHR - Solid HRIS
Good so far and the continuous updates have made it better. I hope to see even more customization options added.
PROSBambooHR is a great HRIS platform. Applicant tracking and onboarding/offboarding are fantastic.
CONSThe performance review module should be more customizable than it is. Having a hard limit on questions and having mandatory questions that cannot be removed may be limiting for how different companies wish to conduct their reviews. It places those in admin positions in a box.
Reason for choosing BambooHR
It ticked more boxes than the competitors for a comparable price
Heather
Verified reviewer
Real Estate, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed May 2023
BambooHR has a great layout and decent features, but still lacks customer service
Overall, it was good. I felt in some ways better than our current one of Paychex. The layout is better and its has an easier to understand user interface. However, it lacks options. It lacks customer support.
PROSI love the layout. I found it easy to navigate. It was user friendly for all of my team. I like simple.
CONSIt was hard to have options or customize things. Also, reaching BambooHR support was difficult. I wanted to change the order of employees. I wanted to see them in a list from seniority. I wanted to have it color coded to match what we use in our scheduling software. I want it to send out reminders to put in PTO or sick days to employees. Lots of ideas and functions that I found lacking when I used it. Technology is great but only when great people are behind it. Customer Service matters. I feel strongly it is the backbone of all businesses. Without it, its just a technology tool.
Lillian
Verified reviewer
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
The ATS has been a huge help in the recruitment process
When it comes to personnel data, Bamboo handles everything. The HR department and upper management benefit greatly from this system's increased efficiency. The convenience of having everything in one place, rather than scattered everywhere.
PROSThe HR software is all-encompassing and user-friendly. Administrators and end users alike will appreciate the streamlined UI and pleasant UX they provide. My team has found the platform to be very user-friendly and productive.
CONSIt irritates me because any time I make an update to anything, it needs to be approved first, but I don't think this is something that happens everywhere; rather, I think it's more of a company permissions issue.
Reasons for switching to BambooHR
The clarity of the parts and the ease with which one may locate relevant documents, colleague contact information, departmental structure, etc., are both noteworthy features.