TicketPeak
About TicketPeak
TicketPeak Pricing
Priced at .75 (USD) per ticket plus 1.5% of the total ticket price. Discounts are available for non-profit organizations.
Starting price:
$0.75 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for TicketPeak
1 - 5 of 41 Reviews
Lesa
Verified reviewer
Entertainment, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
TicketPeak offers a valuable service for our theatre.
We've used them for over nine years and have been very pleased!
PROSWe have used TicketPeak as our ticketing vendor for over nine years. As we've grown, they have grown with us. When we have a new need, they either show us how to use their system in a new way, or will accommodate their system to meet our needs. The product is very functional and their support is exceptional! Highly recommend them!
CONSAny cons I might have had were either something I didn't know how to do, or were addressed with their tech department and fixed to accommodate my needs.
Reason for choosing TicketPeak
Best price for the service we needed at the time and ease of implementation.
Vendor Response
Hi Lesa, thank you for the kind words and positive feedback. We truly value clients like The ACT and strive to provide the best service and support.
Replied April 2021
Jennifer
Performing Arts, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Great Customer Service
Excellent!
PROS[SENSITIVE CONTENT HIDDEN] is great! Customer service is always available when I need to launch a show.
CONSWe are limited with some covid necessities, but if it weren't for that, it's very user friendly.
Reasons for switching to TicketPeak
A client recommended and we are glad they did!
Vendor Response
Thank you very much Jennifer for taking the time to review TicketPeak. The TicketPeak Team.
Replied April 2021
Dan
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2017
TicketPeak has been a great fit for our organization. So easy to learn, and service is wonderful.
Though perhaps not the most feature-rich option, TicketPeak is so easy to use that our all-volunteer box office staff can learn to use it in no time. And the rates are low so we don't have to worry so much about the bottom line.
CONSThere are enough options and enough reports to handle our basic operations, but a large organization may need something more robust.
Vendor Response
Hi Dan, Thank you for reviewing TicketPeak we appreciate your feedback and are continuously making improvements!
Replied July 2017
David
Entertainment, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Recommended by a friend and we stayed for the service and features
It’s been fantastic. All of the team members we’ve had the pleasure of contacting have handled any issues quickly and to complete satisfaction.
PROSEasy to use once things are setup. It’s a learning process and once it’s accomplished it’s very simple to keep going. Completed events automatically disappear from public view.
CONSIt’s sometimes difficult to remember how to do infrequent tasks such as issuing a refund.
Vendor Response
Thank you very much for the kind words.
Replied February 2024
Melanie
Entertainment, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Excellent, Full Circle System to handle all our needs as an Educational Theater Organization.
They are an excellent company who is easy to work with. Highly recommend!
PROSCustomer service is SO RESPONSIVE. They listen, hear our needs, and then update the software so efficiently to meet their customer's needs.
CONSAs they were initially built as a ticketing/event management system, they are working to evolve their class registration/management tools.
Vendor Response
Hi Melanie, thank you for the kind words and positive feedback. We truly value clients like BAM and strive to provide the best service and support. The TicketPeak Team.
Replied January 2024