Some graphic limitation. As far as I know,  it does not preview the possibility of sending Newsletter to people outside the Association, but only to registered Members.

I really liked the support responsiveness. They are on the ball, listen to your comments and try to integrate if the comment can bring value to their product.

Some menus and forms are a little bit confusing. Workflow and knowlgedge management are not flexible enough.

It's highly customizable and the interface is easy to use and understand.

We've started using this software for our alumni association and we've increased our revenues significantly.

We've launched our GDPR feature thanks to their help.

For the most part it works well and is easy to use.

The possibility of organising crowdfunding. The kindness of the staff.

The Customer service is wonderful and at hand to support you through whatever your concerns are. Great Product and highly recommended.

Raklet offers comprehensive features, excellent customer support, and a seamless user experience.

Managing a community efficiently  and trying to make this in a durable manner require a healthy communication strategy.

It comes with mobile applications that are great for our members. Raklet engineering team can build custom solutions.

The most intelligent way of communicating with your community.

The Raklet team is very friendly and is willing to help and assist with any adaptions and where ever possible. Their development prices are quite competitive.

It's really powerful as we can use filters to create segments and tag people as we need. We can easily identify members more likely to donate or join our events.

It’s quite easy to use and setup, options for my local country currency which is great. Software is highly flexible and transparent with regards to future updates.

In light of the preceding requirements, we discover that racklet are capable of assisting us in achieving our goals.

The details are basically our stock of data about our members. So they have to keep their details updated and we save time for other tasks.

Easy to use and straightforward. We are people with low vision, a more visible visuality can be used.

Great application for generating revenue for the association.

My members are able to easily access proof of membership, and log ins are easy, easy customization on computer.

Useful software for any kind of Society or Company.

Great solution for club membership management.

I really like the approach to sharing new developments in the community.

We have been using it for about 3 years, but we are very satisfied, but the prices are high due to the exchange rate difference. It may be more flexible for low-income organizations.

Raklet has been a really helpful tool in the Administration of our society  since the moment we started using it. Very easy to use and it really had made our life easier.

Easy to use, great value for money. Intuitive operations so new staff can jump right in.

Easy to configure to your specific needs with all the tools provided.

I like the integration of the membership status (active/not active) with the event booking system.

The system is user friendly and customer support is outstanding.

Bad customer service - very slow and often no response.

It's quite robust, yet has a clean and sleek interface. It offers phenomenal value relative to its peers at its current price point.

I haven’t been using long enough to experience any negative issues that would be considered a con at this point.

They are very slow to return emails or to address the issues. Things would randomly go wrong - and no recourse was offered, much less apologies offered.

The ease of use for the customer was outstanding and worked well. Also Customer service was the best on any software I've used.

This has been a great solution for our theatre group. It has aided in cash flow, important for us.

Setting up an event and linking to websites is pretty easy and self explanatory. I highly recommend TicketPeak for your next performance.

Some of the weaknesses have been addressed and they have added to what you can do over the past two years.

We place the link on our school website for easy accessibility. The variety of reports makes it easy to track customer information and sales.

The customer service is great. Whenever I have a question, or something I am trying to figure out, I can simply contact your customer support.

It is a great for the money. They provide excellent customer service, personal attention to needs that arise.

TicketPeak makes purchasing tickets quick, easy, and affordable so audience members can focus more on enjoying the show.

We have not been disappointed. Most of the theater goers are seniors and they are thrilled with the ease of buying tickets online.

Pros: Very easy to use; Our ticket buyers love it. So nice that everything is automated and we don't have to worry about tickets.

It’s sometimes difficult to remember how to do infrequent tasks such as issuing a refund.

With multiple events over multiple days it was difficult for me to see exactly where the revenue and the commissions were.

Easy to setup and integrate. At anytime, we know how many people have signed up for each event.

Great system, that is always improving. We love the new Classes and Auditions features.

Some things are a bit difficult to navigate. Seating charts are small.

A wonderful alternative to the higher-priced ticketing sites, with stellar customer service.

Excellent customer service, they will spend as much time as it takes to make sure it works the way you want it to, and that you are able to understand how it is working.

Instantly responsive to any question I've had and gives great advice and instruction. The product is imminently user-friendly and with Louis, very easy to setup and get started.

Louis Lamoureux is the absolute BEST person I've ever had the pleasure of dealing with.

Ease of use, functionality and customer support.

We've used them for over nine years and have been very pleased.

Confusing to customers when sales get turned off - we have worked through this though w more communication.

Training was easy, it's very intuitive. Our customers have asked for online technology for a long time and they are happy too with the ease of use of the software.

TicketPeak has been a great fit for our organization. So easy to learn, and service is wonderful.

Buyers love the self selection. Integrated well with our merchant account.

Probably the best customer service i've ever dealt with ever. Louis was available via email and phone and wrote back to emails immediately.

The customer service, ease of use, and variety of features.

I have appreciated the versatility of the platform, especially for a small, black-box theatre like ours.

It's hard to customize and overall relatively sterile looking.

TicketPeak is easy to use and has increased its functions over the past two years. They have great customer service and have been great to works with.

Good value for the money. My representative was good at responding to my questions in a timely manner.

US Dollar

Raklet is a cloud-based club and event management solution that provides an integrated workflow for maintaining a contact database, collecting payments, organizing events and automating email and SMS communication.


Raklet enhances member management by offering customer relationship management (CRM) for record-keeping and encourages community engagement with private social networks and smart forms for gathering member information. A dashboard provides a timeline of recent community activity and an at-a-glance view of organizational performance.


Data stored with Raklet is secure and kept private and support is available at any time by email or phone. Membership fees, donations or ticket sales can be collected through the platform, and communications can be improved through rich email messages.


Raklet operates on a tiered pricing model, offering a free plan for organizations with fewer than 1000 contacts and additional price points designed for small to midsize businesses.


Raklet also collects transaction fees for payments received through the platform. It features Android, Windows Phone and iOS mobile apps.



LongDescription

Commenting/Notes

Season Tickets

Member Communities

Jobs Board

Member Accounts

Employee Management

Recurring Giving

Surveys & Feedback

Enrollments/Onboarding

Newsletter Management

User Management

Electronic Payments

Online Giving

Customer Data Management

Barcode/Ticket Scanning

Committee Management

Payment Processing

Recurring/Subscription Billing

Application Management

Online Forms

Group Registration

Lead Capture

Document Storage

Dues Management

Guest List Search

SEO Management

Data Synchronization

Fee Collection

Contribution Tracking

Social Media Management

Sponsorship Management

Financial Management

Donor Discovery

Online Registration

For Nonprofits

Attendance Management

Mobile Ticketing

Attendance Tracking

Attendee Segmentation

Multi-Event

Communication Management

Customer Database

Refund Management

Registration Management

Kiosk Ticketing

Calendar Management

Onsite Ticketing

Customizable Fields

Conferences/Conventions

Member Database

eCommerce Management

Attendee Tracking

Customer Portal

Data Import/Export

Email Tracking

Promotions Management

Accounting

Email Templates

Onsite Registration

Contact Management

Self Check-in/Check-out

Badge Management

Online Ticketing

Forum / Discussion Board

Email Marketing

Reserved Seating

User Profiles

Mobile Access

Profile Visibility Controls

List Management

Property Database

Sales Reports

Election Management

Survey/Poll Management

Membership Renewals

Ticketing

Gift Matching Management

Grant Management

Mobile Giving

Membership Management

Ticket Brokering

Badge Printing

Filtering

Fundraising Management

Marketing Automation

Concessions Management

Event Scheduling

Social Media Integration

Forms Management

Event Ticketing

Email Reminders

Workflow Management

Email Management

Budgeting/Forecasting

File Sharing

Alerts/Notifications

Class Registration

Online Booking

Web browser (OS agnostic)

Essentials: $49/month billed monthly or $39/month billed annually
Professional: $99/month billed monthly or $79/month billed annually
Premium: Contact Raklet for pricing information

Raklet offers special pricing (50% discount on Professional and Premium annual plans) for qualified non-profit organizations and educational institutions.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Raklet

In Person

Live Online

Webinars

Documentation

Videos


TicketPeak is ticket software for frequent event producers, schools, non-profit's, sport venues and more. It is a web-based electronic ticket solution with print-at-home ticketing, assigned seating, mobile check-in app, mailing list integration and built-in credit card processing. It also offers features such as registrations, auditions management, subscription setup, season ticketing, flex passes, ticket printing and customization.

Best for organizations that sell a minimum of 2,000 tickets per year and put on many events per year.

TicketPeak’s uses are extensible and allow for considerable experimentation on the part of the user. Designed by concert musicians with the idea in mind of streamlining how tickets are sold at the local level, the system works as well as for all types of live performances, cinemas, dinner theaters, and sporting events, workshops. For non-profits, TicketPeak is useful for selling tickets to events such as charitable galas, auctions, and the like. TicketPeak also manages ticket exchanges. 

TicketPeak generates a variety of reports to help users keep track of available seating and sales performance. Use the social media tools to share events through Twitter and Facebook. The system can also integrate with external email marketing platforms such as MailChimp and Constant Contact.

TicketPeak is cloud-based online ticketing solution for event management that automates the ticket selling process for organizers and enables customers to purchase tickets online through desktop or mobile device.

TicketPeak offers features such as general admission and seat reservations, which enables customers to select their preferred seats for events. The reserved seating feature comes with optional automatic social distancing capability.

Ticket redemption can be done through barcode readers or smartphones using the TicketPeak Check-in app available on the Apple Store or Google Play.

TicketPeak caters to both box office and online registration-based ticketing needs of organizers. The product offers separate price ranges for profit-based and non-profit enterprises, which includes a combination of per ticket cost and a percentage of the ticket value.



Support Ticket Management

Customizable Reports

Credit Card Processing

Reporting & Statistics

Attendee Management

Seating Map

Event Management

Ticket Reservations

Reporting/Analytics

Print-at-Home

Social Promotion

Point of Sale (POS)

Personalization

Priced at .75 (USD) per ticket plus 1.5% of the total ticket price. Discounts are available for non-profit organizations.

Raklet vs TicketPeak

User Ratings & Reviews

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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