Astra Security
About Astra Security
Awards and Recognition
Astra Security Pricing
We believe in honest & simple pricing charging per website every month. Please contact Astra Security for further pricing details.
Starting price:
$25.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Astra Security
1 - 5 of 107 Reviews
Ferdinand
Verified reviewer
Graphic Design, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
We depend on Astra everyday and we have close to a million users.
The people at Astra are amazing. They will manually review your site and what’s going on and help you if your site has malicious code on it, as well as send you the report of what all went on. The security is top notch. We had it tested by a military facility on Alabama and they couldn’t break through. Great product. Don’t miss out by any means.
PROSIt simple, straightforward and gets the job done. I wasn’t searching on how to onboard or how to add my site or what do I do next...none of that. It was done within minutes.
CONSNothing yet. Everything is pretty much as expected.
Reasons for switching to Astra Security
This was a better product by far and the customer support was amazing.
Jonathan
Verified reviewer
Automotive, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Great security service!
Been using Astra for a while. Very happy with their audits, scanning, frontend protection and their service.
PROSEasy, painless front end protection system, regular audits.
CONSVery happy with them so no cons at the moment.
Vendor Response
Thank you, Jonathan! Our team says thank you to you for being such a supportive and appreciative customer! We always try to go an extra mile to delight our customers.
Replied January 2019
Cristiano
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed July 2019
Horrible customer support
The software will run the audits and provide you with the information you need. Firewall works well.
CONSI had to open a couple of tickets to get more information about the tests that are being done and I did not even get a reply.
Vendor Response
Dear Cristiano, This review comes as an absolute shocker as we consider customer support as our top priority. As you would see, we are replying to this review within 15 minutes of your posting it. I reviewed each & every conversation you had ever had with our team. I confirm that your tickets were not only replied but SOLVED within 24-hours! The first reply from us went within a few minutes and within a few hours your query was solved too. And this is the with ALL your 4-tickets you every opened with us! I would be happy to understand what caused you to write this review because we do not understand what went wrong here. We provided you replied + solutions for your questions within the support SLA that comes within your plan (rather very well within the SLA). This is disheartening to see, specially when we do not understand what went wrong.
Replied July 2019
Bill
Verified reviewer
Alternative Dispute Resolution, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Astra so easy a non techie can do it
Ease of deployment and a firewall thats always up to date for most CMS platforms. Malware scanning and removal with a security certificate to provide an additiojnal layer of trust
CONSMalware scan and removal requires a manual selection
Mark
Verified reviewer
Higher Education, 1,001-5,000 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Almost unbelievably good
After a site I work on became infected with malware, I was panicking and genuinely convinced we might have to roll back and lose considerable amounts of data. Astra's customer service was amazing - an immediately, friendly response, an affordable and easy signup and lightning fast cleanup of the site, followed by careful and attentive follow up service. They put my mind at at ease and made the whole experience easy - I couldn't recommend them more highly.
PROSIt's seamless, effective, affordable and backed by amazing customer support.
CONSI honestly don't have anything negative to say!
Vendor Response
Thanks a lot, Mark. We understand how frustrating website not working can be and that too because of a hack. Glad that we could help you fix this quickly. You've been a great customer yourself, thank you :)
Replied January 2019