Astra Security

RATING:

4.8

(107)

About Astra Security

Astra Security is a cybersecurity software designed to help businesses protect online stores and recover hacked websites. The platform enables administrators to block IP addresses, spam, suspicious login attempts and bad bots. Managers can utilize machine learning-enabled tools to automatically scan websites, review and remove flagged files and generate reports to view the security status of web pages. Astra Security allows teams to hide WordPress version numbers and remove meta generator tags from visual composer and slider revolution. Additionally, supervisors can perform audit trails to secure server configuration and credit card information and protect the system against vulnerabilities. Astra Security lets businesses integrate the solution with several third-par...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Astra Security Pricing

We believe in honest & simple pricing charging per website every month. Please contact Astra Security for further pricing details.

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Not Available

Astra Security dashboard
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Astra Security Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Astra Security

1 - 5 of 107 Reviews

User Profile

Ferdinand

Verified reviewer

Graphic Design, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

We depend on Astra everyday and we have close to a million users.

The people at Astra are amazing. They will manually review your site and what’s going on and help you if your site has malicious code on it, as well as send you the report of what all went on. The security is top notch. We had it tested by a military facility on Alabama and they couldn’t break through. Great product. Don’t miss out by any means.

PROS

It simple, straightforward and gets the job done. I wasn’t searching on how to onboard or how to add my site or what do I do next...none of that. It was done within minutes.

CONS

Nothing yet. Everything is pretty much as expected.

Reasons for switching to Astra Security

This was a better product by far and the customer support was amazing.

User Profile

Jonathan

Verified reviewer

Automotive, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Great security service!

Been using Astra for a while. Very happy with their audits, scanning, frontend protection and their service.

PROS

Easy, painless front end protection system, regular audits.

CONS

Very happy with them so no cons at the moment.

Vendor Response

Thank you, Jonathan! Our team says thank you to you for being such a supportive and appreciative customer! We always try to go an extra mile to delight our customers.

Replied January 2019

Cristiano

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed July 2019

Horrible customer support

PROS

The software will run the audits and provide you with the information you need. Firewall works well.

CONS

I had to open a couple of tickets to get more information about the tests that are being done and I did not even get a reply.

Vendor Response

Dear Cristiano, This review comes as an absolute shocker as we consider customer support as our top priority. As you would see, we are replying to this review within 15 minutes of your posting it. I reviewed each & every conversation you had ever had with our team. I confirm that your tickets were not only replied but SOLVED within 24-hours! The first reply from us went within a few minutes and within a few hours your query was solved too. And this is the with ALL your 4-tickets you every opened with us! I would be happy to understand what caused you to write this review because we do not understand what went wrong here. We provided you replied + solutions for your questions within the support SLA that comes within your plan (rather very well within the SLA). This is disheartening to see, specially when we do not understand what went wrong.

Replied July 2019

User Profile

Bill

Verified reviewer

Alternative Dispute Resolution, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Astra so easy a non techie can do it

PROS

Ease of deployment and a firewall thats always up to date for most CMS platforms. Malware scanning and removal with a security certificate to provide an additiojnal layer of trust

CONS

Malware scan and removal requires a manual selection

User Profile

Mark

Verified reviewer

Higher Education, 1,001-5,000 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Almost unbelievably good

After a site I work on became infected with malware, I was panicking and genuinely convinced we might have to roll back and lose considerable amounts of data. Astra's customer service was amazing - an immediately, friendly response, an affordable and easy signup and lightning fast cleanup of the site, followed by careful and attentive follow up service. They put my mind at at ease and made the whole experience easy - I couldn't recommend them more highly.

PROS

It's seamless, effective, affordable and backed by amazing customer support.

CONS

I honestly don't have anything negative to say!

Vendor Response

Thanks a lot, Mark. We understand how frustrating website not working can be and that too because of a hack. Glad that we could help you fix this quickly. You've been a great customer yourself, thank you :)

Replied January 2019