Adobe Target

RATING:

4.2

(5)
Overview

About Adobe Target

Adobe Target is a rule-based UX research solution for marketing teams. It helps users engage customers by creating and sending customized messages and offers. The software offers features such as location-based targeting, A/B testing, cross-selling, automated behavioral targeting, testing parameters, predefined test segments, reports and more. It can also flag new and returning users, as well as link multipage tests across various channels, web pages and marketing features.
Customization features
Slide 1 of 2

Adobe Target Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

4

Functionality

4

Most Helpful Reviews for Adobe Target

5 Reviews

User Profile

tim

Verified reviewer

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed June 2023

Great Optimization/Testing/Personalization Platform

It's a great product and easily deployed.

PROS

Target makes it easy to test different UI/UX changes on the fly. We can retain a high level of testing velocity. This also allows us to deploy personalization quickly avoiding any bottlenecks with development.

CONS

Target is pricey. This is the hey to remember. Yes, Adobe products like Target can be costly, however you should be looking to calculate ROI on the tool using testing fairly easy. While we spend a lot of money on the product itself, we make it back 10x because of our always be testing strategy.

Reason for choosing Adobe Target

Adobe Target integrates nicely with Adobe Analytics.

Reasons for switching to Adobe Target

Google is deprecating Optimize.

Stefan

Insurance, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed November 2022

A/b-testen voor alle maturity levels

Of je nu veel ervaring hebt met a/b-testen of weinig: iedereen is in staat om een test op te zetten in Adobe Target. Ik vind Adobe Analytics erg complex, maar deze tool daarentegen is veel intuitiever. Een pluim voor Adobe in dit geval.

PROS

"Auto-alocate to best experience" is een fijne feature binnen Adobe Target. Op basis van een AI-model bepaalt Adobe Target dan welke variant hij laat zien aan welke gebruiker. Zo weet je dat je het maximale resultaat bereikt voor iedere bezoeker.Verder vind ik het een voordeel dat iedereen in staat is om een test op te zetten. Met een klein beetje training kun je al een test opzetten.

CONS

Het nadeel aan Adobe Target vind ik dat ze alleen integraties hebben met Adobe Analytics. Ik zou het ook fijn vinden om de data makkelijk naar Google Analytics te kunnen pushen. Nu moest ik daarvoor een custom dimension aanmaken en een dataLayer.push doen.

Reason for choosing Adobe Target

Vanuit Allianz Group worden er RFP's uitgeschreven. In dit geval kwam Adobe Target als beste uit de bus. Wij hebben op basis van deze RFP gekozen voor Adobe Target en niet voor een andere tool.

simone

Luxury Goods & Jewelry, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2023

Fundamental complement of the Adobe suite but difficult to integrate with other adobe tools

The tool is a must-have in a full-stack Adobe context, especially in synergy with Adobe Experience Manager. CRO results are measurable and lead to optimizations that would otherwise be difficult to implement. The setup to make the tool synergistic with other Adobe tools such as Campaign or Analytics is to be taken into account and needs for a qualified sysyem integrator

PROS

Visual editor is easy to use, even the setup of a/b test is facilitated and immediate the tracking of results, the customization of content is simplified if it is carried out on adobe experience manager

CONS

The implementation of audience exchange with other Adobe tools such as Adobe Campaign and Adobe Analitycs requires developments and customizations that can make adoption difficult

Reason for choosing Adobe Target

to complete the Adobe Ecosystem, Having already in place Adobe Experience Manager, Adobe Campaign and Adobe Analytics and be able to exploit synergies

User Profile

Diego

Verified reviewer

Real Estate, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Audience segmentation software

In my case I helped to acquire the product in a work meeting, based on more specific technical data, and this software was determined that promised to meet the goals.

PROS

The main thing is to be able to segment customers according to their age, gender and behavior. It also allows to generate new digital experiences according to their interests. Not to mention its ease of use.

CONS

Cost is not an option for small businesses. Large companies can take advantage of all its benefits.

Alicia

Luxury Goods & Jewelry, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed March 2023

A Large Scale Optimization Tool

This is a great tool if your business operates with the whole Adobe bundle (analytics, AAM, launch, etc) or if you need elaborate targeting. However, I think there are easier tools out there to support small business operations.

PROS

Fundamentally this tool is great to implement an A/B test visually. It also provides great analytics and reports.

CONS

There was a large learning curve and I found other tools much easier to implement. The support was not ideal.

5 Reviews