FastPass IVM (Identity Verification Manager) is designed to fortify the security of IT help desks by enhancing user identity verification processes. The tool is crucial for Chief Information Security Officers (CISOs) to safeguard enterprise user accounts and prevent identity theft within organizations. Features include: - Verification Process: FastPass IVM provides a framework for verifying user identities, which is crucial for password reset assistance at IT help desks. It employs various methods, including asking for personal information, security questions, and verification codes, and utilizes two-factor authentication and caller ID spoofing detection. - Contextual Data Use: The strength of FastPass IVM lies in its reliance on dynamic and contextual data rather th...