I believe that for such features like amoCRM, its price is very democratic - we have it paid off for one successful deal. That it is another definite plus.

With amoCRM, we have created a single employee database with contacts and personal data. This helps us quickly contact the right person, and not look for his contacts in the notebook.

We are pleased that we have used the product and reviewed it intensively before using it on our clients. We love every feature that is available.

I can at last right the long procedures into explicit advances and see where the precise improvement is required for the outcomes we go for.

There is no usual environment for working with mail, there are failures and delays in the delivery of notifications and messages.

A very convenient application, which after installation helped save our managers a lot of nerves, and management - money.

Thirdly, the technical support service does not work well, employees are in no hurry to solve problems, but redirect them to each other, which takes a lot of time and effort.

Most of the most common integrations are missing. There is currently no mobile app.

I really like the capabilities of the platform.

When use the service this company it's really very perfect use and all data system very agood.

There is nothing I can tell, all problems or errors are immediately corrected, so our business is not affected by them.

I liked to use amoCRM because of its ease of management and outwardly attractive design.

Great features and nice customer service at a fair price.

I can finally deliver the customer service and build the relationships as deep and interactive as I desired.

Does a great job of moving the customer along in a sequence of events towards a sale. Has great integration with the MS Products and more.

An equally important factor in the choice in favor of amoCRM is its price.

In reviewing other CRM tools, this basic level was easy to use.

I work in a large bank, we have many sales channels. We maintain accounts on social networks, so it was important for us that the platform support integration with them.

It doesnt refresh well, emails are delayed. Basically, it's not flexible enough.

Their support service is terrible: it does not solve problems, it does not help at all. The service is unstable: it often slows down.

Integration with multiple chat platforms is huge, if you communicate through customers through these channels this is the greatest service for you.

On some Android-powered smartphones, the scroll bar disappears. I do not know why this happens, but on iOS there is no such problem.

I deal with a great deal of records for various customers. Since we can't pick our records and are alloted to assigned customers, we have to realize how to manage individuals.

Very good for small businesses. Very easy to use and it is not as expensive as some of the other CRMs out there.

The software is intuitive and its user interface is excellent. There are many Automotive-specific CRM tools out there, but they are all old and clunky compared to amoCRM.

Engineers ought to refine the interface, make it progressively others conscious: expel pointless apparatuses from the principle menu, disentangle joining records to cards.

AmoCRM was just what we needed. With its help, we track information from Facebook, Twitter, Linkedin and Instagram.

I finally have the needed tool to give my customer service as I desired.

Thanks to her, it is convenient for me to communicate with other employees and have access to various documents of our company.

The application, to improve the workflow integrates with other applications like the Zapier, Zendesk and Google applications etc.

Price is phenomenal, super easy to use, up and using within minutes of purchase, ... this is a CRM that makes our company money.

Perhaps the only advantage of the system is that it is quite simple to master and you can quickly configure and get started.

Great experience per my previous comments on ease of use and functionality. I love snippets and personalization features.

With outreach we can see what sequences are performing the best, which email templates get the highest response, and even when the best time to send emails are.

I have found though, that most of the time it is user error, but sometimes errors are not clear.

They have fantastic customer service and a great knowledge base, I believe its called Outreach University for their customers. It is pretty intuitive to use at least at a baseline level.

They will randomly send invoices with literally no explanation. After responding to their team it will take often days to get a response on the invoices.

Outreach is a fantastic tool that enables me and my colleagues to be much more productive in our sales outreach.

Outreach team has been very helpful. They have excellent customer service and plenty of tutorials.

Tired of being lied to, ignored, and being told the issues are ours when they aren't.

It’s hard to pinpoint something that is bad about the software. There have been minor outages which will last like half an hour but that’s literally it.

Time is the most valuable asset and that is what it had cost me. A week of time to try to recover my progress with 0 help from support.

I love how it integrates with Salesforce. Makes calling and emailing super easy and easily managed.

The organization and continuity the software has provided myself is outstanding. It not only created transparency throughout a whole team but it keeps you efficient with task loading.

I find outreach pretty straightforward, easy to use and functional.

Outreach is easy to use and easy to configure campaigns based on personal style.

Their customer support is very active and easy to talk to. Huge fan of the UX design, it feels very familiar and everything is clearly laid out.

Sequencing, call recording, prospecting tracking, Salesforce integration are all great.

I would highly recommend outreach to any company. It’s a great tool for productivity and success in your daily life.

Outreach it's a great outbound machine. If you can afford the price, you will be comfortable crafting and sending cadences.

Amazing for reps. Super clean, super fast, makes cranking out top quality, personalized sales activity a dream.

This has been a steady, solid tool for integration to salesforce - our SDRs do a good job using it well.

My organization switched to a competitor service due to price cuts.

With Outreach, we can achieve efficient growth with every interaction. Great product that is simple to use.

Their customer service is great whenever I have questions and the product has paid for itself ten-fold.

Quickly and easily create a huge amount of sequences to treat prospects differently. Reporting on the sequences to see which are best.

There are some small things that I don't like with Outreach. Things get stuck in failed & pending states and you are not notified.

I love how easy to use it is. The UI is extremely simple, only took me a few minutes or so do figure out how to make calls, set sequences, etc.

Tasks are fantastic, good integration out of the box to SFDC, and the ability to customize layouts is superb.

Outreach has been fantastic but adoption has been the biggest issue we faced. If adoption is done well it will absolutely lead to better conversions of leads and revenue.

Outreach provides fully customizable profiles and roles, and I love that it allows managers to lead their teams to success.

Making prospect outreach so easy and successful. Email tracking is so helpful and gives us an idea on who is the hot lead to target.

And by sometimes I mean a few times a week. They are quick to let you know when there is a problem, but there are a lot of problems.

I automate my prospecting and follow-up efforts through Outreach. Whether it's queuing up sequences, using templates, snippets, or the calendar scheduling link, I've found Outreach extremely valuable.

US Dollar

Kommo is a multifunctional CRM that excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. All major messenger platforms are supported. You can create your own chatbots with the code-free chatbot builder, and make sure your business is online 24/7, at any capacity. Sales managers love Kommo for in-depth analytics, reporting, and automation capabilities


Lead generation is simple with Kommo’s easy to use integrations and web forms. Chat, call and email your prospects straight from the CRM. All events are stored in the lead card, including call recordings, tasks and chat messages. No data is lost or forgotten. It’s a messenger-based sales solution for entrepreneurs, small and medium businesses.


With workflow automation, you can ensure your sales team doesn’t waste time on repetitive tasks. Manage leads, assign tasks, run email campaigns and much more without lifting a finger. In-depth analytics provide a full overview of your sales process. You can even manage the CRM on the go, with the mobile app available both on iOS and Android.


The setup process is made as seamless as possible. Connecting your email address and importing your customer database takes mere moments. Integrate with a myriad of different services free of charge, and build a powerful sales stack. Our clients are offered free onboarding and setup assistance, as well as multichannel support during business hours.



LongDescription

Engagement Tracking

Cataloging/Categorization

Call Transfer

Forecasting

Business Card/Badge Scanning

Personalization

Internal Chat Integration

Product Catalog

Lead Capture

Performance Management

Customizable Reports

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Customer Segmentation

SMS Messaging

Progress Tracking

Sales Pipeline Management

Referral Tracking

Contract/License Management

Task Scheduling

SSL Security

IVR/Voice Recognition

Calendar/Reminder System

Relationship Tracking

Voice Mail

Project Management

Auto-Dialer

Lead Distribution

Knowledge Management

Pipeline Management

Communication Management

Customer Database

Call Recording

Interactive Content

Team Assignments

Calendar Management

Goal Management

Call Management

Customizable Fields

Collaboration Tools

Activity Management

Churn Management

Sales Trend Analysis

Call Center Management

Client Tracking

Template Management

Scheduling

Data Import/Export

Email Tracking

Call List Management

Customer Support

Graphical Data Presentation

Buyer Management

Lead Generation

Email Templates

Self Service Portal

Email Distribution

Contact Management

Sales Approval

Self Service Data Preparation

XML/RSS

Opportunity Management

Configurable Workflow

Lead Management

Multi-Currency

Email Marketing

Statistical Analysis

Mobile Access

Data Dictionary Management

Sales Reports

Multi-Channel Data Collection

On-Demand Communications

Performance Metrics

Routing

Historical Reporting

Territory Management

Channel Management

Dynamic Modeling

Membership Management

Shared Contacts

Call Reporting

Multi-Channel Communication

Marketing Automation

Landing Pages/Web Forms

Request Escalation

Social Media Integration

Lead Segmentation

Real-Time Notifications

Forms Management

Workflow Management

Email Management

Source Tracking

Website Integration

Event Triggered Actions

Visual Analytics

Field Sales Management

14-day free trial, no credit card required.

Base: $15 per user, per month
Advanced: $25 per user, per month
Enterprise: $45 per user, per month

Plans are billed annually.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Kommo

In Person

Live Online

Webinars

Documentation

Videos

Outreach is the first and only Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach gives teams the tools they need to design, execute, and continuously improve a revenue strategy that is disciplined, achievable, and optimized for every stage of the customer journey. The world’s most effective revenue organizations, including Cisco, Okta, SAP, Siemens, and Verizon use Outreach to power workflows, put customers at the center of their business, and win in the market. 

The Outreach platform provides value across five core use cases:

- Prospect and manage accounts: Outreach empowers teams to build quality pipeline by ensuring they get the right message to the right prospect at the right time. Teams can grow, organize, and manage their books of business and find every opportunity.

- Manage and guide deals: Outreach enables sellers to align with buyers and sell with confidence. With Outreach they can guide every customer interaction with real time data insights to improve deal health and minimize any risks to deals closing.

- Coach and improve performance: Outreach helps drive revenue team rigor. Team use data to continuously scale what works and change what doesn't through targeted coaching, best practice workflows, and real time support.

- Forecast and plan: With Outreach, teams can predict revenue outcomes accurately and build an informed and achievable revenue plan through data-driven forecasting and actionable customer insights.

- Retain and expand: Teams use outreach to drive engagement and guidance along the entire customer journey with data insights.

More than 6,000 companies rely on Outreach to power their revenue teams. Outreach is a privately held company based in Seattle, Washington. To learn more, please visit www.outreach.io.

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