We have a great experience deploying Bitrix24 as our main platform to organizing and managing our customer related service. We also use the task management tools provided as our alternative task management platform and to manage my basic daily task.

Bitrix24 has almost everything that a "Customer Relationship Management" needs and it is very easy to implement this platform to work flawlessly with our current system. It has a very good tool for contact management that we use to manage our employees profile, customer ticket and contact details.

There are some report details that are left out in the report generated that are very important for us to have a clearer analytics and insight. They should also fix the integration feature, as some of the integration is not properly integrated and no data are shown in the software after it is connected.

Our experience with Bitrix24 has been nothing short of positive. It has exceeded our expectations and has greatly improved the HR operations within our organization.

Bitrix24 has proven to be a valuable asset for our HR team. It offers a wide range of features that streamline HR processes and make them more efficient. The user interface is intuitive and easy to navigate, which has greatly improved our productivity.

There have been instances where the customizability options were limited, but this is a minor issue compared to the overall benefits the platform provides.

Bitrix24 is very much streamlined compared to similar tools. And it is a great starting point for new companies.

The look & usage doesn't feel premium, it feels more like a tool just out of the garage.

All in all, Bitrix is quite useful as it enhances collaboration and makes file sharing easy

Recurring tasks and processes can be automated. Collaboration has increased in our workplace, which has improved our workflow and productivity.It is compatible with a variety of business management services.

the network drive sometimes does not connect even with reasonable internet strength.

I will use this opportunity to thank the Bitrix24, because I achieved many thing for the help of Bitrix24 so I don't have anything to say except I said I'm thank for providing this very wonderful software

The Bitrix24 is very easy to work and is very comfortable for me infat I enjoy use it

The thing I like less honestly I don't have problem for use it everything is absolutely perfect

We wanted a sales and CRM tool that could handle our small startups' workload. Basic workflows, sales tracking, and being a Rolodex for the office. But it's too clicky to be useful as an app for the team. Need to streamline and also improve the third-party connectors.

Bitrix has a lot of good ideas, including the overall navigation of the system and the concept of social feeds being built-in. If pricing had not driven us away from the application, I would have expected to configure it well enough to work for us.

Too many clicks, too much configuration needed for someone who is trying to track info for a startup. Bitrix needs more templating options and more of a focus on quick actions that can help move a project or sale forward. There are too many things that need to be set up, too many options and variations on similar ideas.

The overall experience is positive, but it is not easy to use all the functions as they are not interoperable with each other (example: project management with CRM)

It has a lot of features if offers for free/trial, it allows addins for functionality and covers many aspects of a company operation.

Most of the functions are not clearly organized in use cases or user journeys leading to an end-result for each functionality.

so far I only have praise, the application is super light, fluid and does not crash. and takes up very little memory. I stopped using Teams and migrated to Bitrix24, and it was the best thing I did! Today I manage with a few clicks all the pending activities of my team

the application is very light, does not crash and has no bugs. like Teams, which is too heavy and takes up too much memory

there is nothing I don't like about Bitrix24 it suits me in every way

Overall, if you're looking for a comprehensive and cost-effective solution for your business, Bitrix24 is definitely worth checking out!

Bitrix24 is a one-stop-shop for all your business needs! It offers 35+ cross-integrated tools, making it an extremely convenient and cost-effective solution for small to large businesses. The CRM system is top-notch and easy to use, and the integration with other tools like tasks, Gantt chart, an and file storage makes it easy to manage everything from one platform.

The platform can feel a bit overwhelming and cluttered at times, with so many features to navigate. The user interface could be improved to make it more user-friendly.

Not a lot of things that I liked about it. They had a lot of features that would have been very useful if it was packaged in a better way.

The design was unsettling. There were too many things happening on the screen and it was difficult to know how to customize the project to your liking. Onboarding experience was bad as well and it was hard to get teams to commit to a software that looked and felt uncomfortable to work with.

Bitrix24 is absolutely underrated as a CRM. The features seem a bit complicated at first, until you dive in and see just how sophisticated the entire backend of this software is. It is more customizable than any public software I have used, and I honestly don't want to think about how much time and money I would need to sink into my business structure if it weren't for Bitrix24.

The fact that you can customize this software like you have a blank slate in front of you is phenomenal. If you can dream up a business process, you can do it with Bitrix24.

Customer support is limited, and any issues I had (although they were rare) took a while to fix my issue, if they fixed it at all.

Bitrix24 is a CRM program that can outperform other lead management software in its class. With an all-in-one CRM platform, users can develop and manage leads, manage projects, provide customer support, manage internal communications, and even construct websites. Despite having such an extensive range of services, Bitrix24 offers incredibly cheap costs when compared to other channels, making it easier to develop a skepticism. Offering a set monthly pricing for an unlimited number of customers is also uncommon among small and medium-sized businesses. Like media and social networks, it has an easy-to-use interface. When users register with Bitrix24 CRM, they instantly see the activity stream (Activity Stream) - this feature is similar to the interface used by Facebook. Users can upload files, events, processes and more to share with their colleagues. Finishing the project without explicit directions and being a little picky about the needed stages takes a long time. Furthermore, the Professional package allows for an infinite number of users, allowing Bitrix24 CRM to readily handle quickly developing enterprises. However, it is not well-liked by entrepreneurs. As a result, Bitrix24 is best suited for mid-sized businesses prepared to devote a significant amount of time in studying how the program works and educating staff on how to utilize it. Bitrix24's disadvantage is that it requires more steps than comparable CRM platforms such as Zendesk and Freshworks, but at a significant

Lead generation and management : The lead management function of Bitrix24 gives consumers more opportunities to generate leads by using demand creation software. Content marketing, media advertising, online forms, and live chat widgets are a few examples. It assists them in identifying prospective and high-converting consumers. Bitrix24 can also assess how many fresh leads are received and what proportion of those leads convert into paying clients.

Analysis of sales data The CRM analytics solution from Bitrix24 enables customers to examine sales trends, assess lead conversion rates, and properly estimate sales. However, errors frequently occur as a result of difficulties caused by poor handling of virtual parameters. Lead source analysis capabilities show customers which channels are producing the greatest results for them in terms of lead sourcing. Assist them in determining which marketing or advertising platforms they should prioritize. Done, like other channels, contains faults since reviews are frequently fabricated or have very little owing to the anonymity element of the reviewer's identity. Their website, social media advertisements, physical events, and Google AdWords are all potential consumer source channels. There will always be channels that fall short of expectations.

Well, I used Bitrix a lot of time and you know, the things doesn`t change a lot of time. For sure, Bitrix is got a lot of features and integrations. But the question of quality of these features are opened. For 100% benefits of features, you should to charge the money for add-ons, or you should to do some of dev-jobs. This is not cool for the small teams. Overall: for employees and some teams from CIS this software is 'must-have'. If you want to change something, you can do it, because a lot of software are available. And a lot of these are good enough for any-sized teams.

A lot of features, a lot of integrations

First of all: a heavy widgets. Your website will be slow if you will use widgets, like openlines and etc. Second one is an old interface of admin. Like 'Permissions' and etc. Third: the reports are really bad. Also email marketing isn`t good. And the last one is that you should always charge the money: for example, it`s hard to find a useful free add-ons.

I liked all the features and functionality it offers but since the interface was too cluttered with things my team didn't need it had a negative impact on productivity since it took too long to find things. So I ended up stopping using it after a short while. It would be good if there were a stripped down version of this software.

Bitrix24 is chock full of features. It offers just about every feature I could ask for. And within those features there is a ton of functionality that makes it a really flexible project management system that is able to handle one's needs fully.

The interface is really cluttered. The reason for this is mainly because the software is so full of features – those features have to be placed somewhere. For some users it's probably totally fine, but for my use case it didn't work since the needs of my team are quite simple. We just didn't need all those features. So you could say... just don't use the features. And that could be the case, but the problem is that when onboarding a team and asking them to use it for a few simple tasks it causes information overload for them. It takes them too long to find things and they don't really want to use it. I also received complaints from a user who didn't like the timer clock staring at them the whole time they were using the tool. It puts too much emphasis on being productive and feels like it's too much.