All Inkle Reviews
1-12 of 12 Reviews
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Nishant
Verified reviewer
Food & Beverages, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Inkle saved me a bunch of time
smooth
PROSeasy to use, simple UI, super hands on customer support to save me time and headache
CONSNo issues. Team has been super on top of things. Dhanraj from their team saved me one time when i had forgotten a key filing deadline and the team hustled to get it done for me in the last moment. life saver.
Kesavan
Internet, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
A real saviour for cross border startups
Outstanding. It is my top product recommendation of the year to any startup founder.
PROSSimple chat based interfaceOne place for all compliance and taxation needsFantastic teamNotifications and steps are a huge saviour
CONSRecently they moved from usage based pricing to subscription based pricing. This will need some refinement.
Reason for choosing Inkle
Ease of useCustomer servicePricing
Reasons for switching to Inkle
Too expensiveToo slowNo transparency
Suvansh
Verified reviewer
Human Resources, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Great team building a solid product
Great experience. Every conversation and workflow with them has been a very enjoyable one. As an entrepreneur, I like the way the team is run too.
PROSThe amazingly helpful team. They are literally a call away as the Calendly links of the customer support manager and other relevant folks are available on chat. They are well-prepared and get things done!
CONSNot much really. Taxation and compliance are complicated areas so obviously, a lot can be done to solve for that.
Reasons for switching to Inkle
Very poor support as they did not give the due time to our needs.
Anonymous
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Amazing Service
Inkle is a user friendly platform and they have an amazing customer support. It suits our needs and it's a budget friendly product. I'd definitely recommend Inkle to any company, especially to start up companies like ours.
PROSAmazing customer support, user friendly interface, amazing product.
CONSNothing I can think at the moment. They have an amazing support that resolves any issued promptly.
Snehanshu
Computer Software, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Peace of Mind wrt your Compliance Requirements
1. The best part about Inkle for us is the complete visibility of all our upcoming compliances, why they are required, when they are due etc.2. Easy chat interface with timely reminders for things that are required from us.3. Great team, who take care of things proactively and do not require any mental bandwidth on our front. They are always there to advise/guide us with respect to any questions that we may have.4. Easy way for us to provide any information that we need to give to them through the step by step forms that they have got for each compliance. These forms are also auto filled for most of the things based on our existing information & bank account integrations etc., we just have to review those and confirm.
CONSNothing really. The experience has been great overall.
Reason for choosing Inkle
We really liked the idea of having a product that gives us the visibility of all compliances & makes it easy for us to manage all of that compared to opaque, traditional processes followed by the agencies. We also found the [sensitive content hidden] & the team of Inkle very helpful.
Vendor Response
Hi Snehanshu, Thanks a lot for your kind words. We will keep on improving our product regularly. Feel free to get back to us anytime.
Replied June 2023
Chalam
Information Services, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Amazing Experience
Inkle alleviates the burdensome compliance and bookkeeping challenges that arise from overseeing a US company as a non-resident. Moreover, the team has fostered a sense of trust in their accounting and bookkeeping services, and I can confidently state that the founders genuinely care about the problem and their customers.
CONSOccasionally, I harbor concerns about the inability to contact the team directly by phone in urgent situations. Nevertheless, despite Inkle's chat-based system, I have never encountered any significant delays in their responses. As a result, my apprehensions have yet to materialize.
Harsh
Consumer Services, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Solving all finance and compliance needs with tech
User friendly product, customer obsessed team.
PROSProduct itself. How intuitive and user friendly it is.
CONSMonthly subscription is of less value. I don't need it every month and mandatory subscription to do anything isn't needed when you charge fees.
Anurag
Machinery, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Very Useful product for early stage India US companies
Great. We were one of the early adopters and have seen the platform evolve and mature over the last couple of years.
PROSEase of use, approachability and responsiveness of the team, pricing
CONSWe would love to have additional features for US business like BRs, Stock mgmt etc, so that we have a single platform of truth
Jayant
Verified reviewer
Real Estate, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
The best service provider for US based accounting
I just don't need a user interface to manage my accounts, service is the most important aspect. Inkle provides a perfect blend of technology + human service, which is key for accounts and taxation!
CONSNothing as of now, A+ service till now. Anand is also extremely helpful!
Divyaansh
Information Technology and Services, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Great product & great support!
Quick and easy. They've made tax management a breeze.
CONSNothing majorly. They're constantly improving as well.
Mamlakatoi
Information Technology and Services, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Inkle is the best!
Easy to use software. Customer support is great, they are prompt to reply to the enquiries.
CONSNeed more information about tax registration in other countries as well.
Urvin
Computer Software, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Put your tax, accounting and compliance on auto pilot
I love the quick customer support and the software which helps get a 360 view of finance and compliance functions. I also appreciate the fact that the [sensitive content hidden] is an expert in the field and often goes above and beyond to give his time to consult on some essential questions.
CONSThere were some small ux issues initially in the software however they have already been fixed once reported.