All Inkle Reviews

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User Profile

Nishant

Verified reviewer

Food & Beverages, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Inkle saved me a bunch of time

smooth

PROS

easy to use, simple UI, super hands on customer support to save me time and headache

CONS

No issues. Team has been super on top of things. Dhanraj from their team saved me one time when i had forgotten a key filing deadline and the team hustled to get it done for me in the last moment. life saver.

Kesavan

Internet, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

A real saviour for cross border startups

Outstanding. It is my top product recommendation of the year to any startup founder.

PROS

Simple chat based interfaceOne place for all compliance and taxation needsFantastic teamNotifications and steps are a huge saviour

CONS

Recently they moved from usage based pricing to subscription based pricing. This will need some refinement.

Reason for choosing Inkle

Ease of useCustomer servicePricing

Reasons for switching to Inkle

Too expensiveToo slowNo transparency

User Profile

Suvansh

Verified reviewer

Human Resources, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Great team building a solid product

Great experience. Every conversation and workflow with them has been a very enjoyable one. As an entrepreneur, I like the way the team is run too.

PROS

The amazingly helpful team. They are literally a call away as the Calendly links of the customer support manager and other relevant folks are available on chat. They are well-prepared and get things done!

CONS

Not much really. Taxation and compliance are complicated areas so obviously, a lot can be done to solve for that.

Reasons for switching to Inkle

Very poor support as they did not give the due time to our needs.

Anonymous

11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Amazing Service

Inkle is a user friendly platform and they have an amazing customer support. It suits our needs and it's a budget friendly product. I'd definitely recommend Inkle to any company, especially to start up companies like ours.

PROS

Amazing customer support, user friendly interface, amazing product.

CONS

Nothing I can think at the moment. They have an amazing support that resolves any issued promptly.

Snehanshu

Computer Software, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Peace of Mind wrt your Compliance Requirements

PROS

1. The best part about Inkle for us is the complete visibility of all our upcoming compliances, why they are required, when they are due etc.2. Easy chat interface with timely reminders for things that are required from us.3. Great team, who take care of things proactively and do not require any mental bandwidth on our front. They are always there to advise/guide us with respect to any questions that we may have.4. Easy way for us to provide any information that we need to give to them through the step by step forms that they have got for each compliance. These forms are also auto filled for most of the things based on our existing information & bank account integrations etc., we just have to review those and confirm.

CONS

Nothing really. The experience has been great overall.

Reason for choosing Inkle

We really liked the idea of having a product that gives us the visibility of all compliances & makes it easy for us to manage all of that compared to opaque, traditional processes followed by the agencies. We also found the [sensitive content hidden] & the team of Inkle very helpful.

Vendor Response

Hi Snehanshu, Thanks a lot for your kind words. We will keep on improving our product regularly. Feel free to get back to us anytime.

Replied June 2023

Chalam

Information Services, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Amazing Experience

PROS

Inkle alleviates the burdensome compliance and bookkeeping challenges that arise from overseeing a US company as a non-resident. Moreover, the team has fostered a sense of trust in their accounting and bookkeeping services, and I can confidently state that the founders genuinely care about the problem and their customers.

CONS

Occasionally, I harbor concerns about the inability to contact the team directly by phone in urgent situations. Nevertheless, despite Inkle's chat-based system, I have never encountered any significant delays in their responses. As a result, my apprehensions have yet to materialize.

Harsh

Consumer Services, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Solving all finance and compliance needs with tech

User friendly product, customer obsessed team.

PROS

Product itself. How intuitive and user friendly it is.

CONS

Monthly subscription is of less value. I don't need it every month and mandatory subscription to do anything isn't needed when you charge fees.

Anurag

Machinery, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Very Useful product for early stage India US companies

Great. We were one of the early adopters and have seen the platform evolve and mature over the last couple of years.

PROS

Ease of use, approachability and responsiveness of the team, pricing

CONS

We would love to have additional features for US business like BRs, Stock mgmt etc, so that we have a single platform of truth

User Profile

Jayant

Verified reviewer

Real Estate, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

The best service provider for US based accounting

PROS

I just don't need a user interface to manage my accounts, service is the most important aspect. Inkle provides a perfect blend of technology + human service, which is key for accounts and taxation!

CONS

Nothing as of now, A+ service till now. Anand is also extremely helpful!

Divyaansh

Information Technology and Services, 1 employee

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Great product & great support!

PROS

Quick and easy. They've made tax management a breeze.

CONS

Nothing majorly. They're constantly improving as well.

Mamlakatoi

Information Technology and Services, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Inkle is the best!

PROS

Easy to use software. Customer support is great, they are prompt to reply to the enquiries.

CONS

Need more information about tax registration in other countries as well.

Urvin

Computer Software, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Put your tax, accounting and compliance on auto pilot

PROS

I love the quick customer support and the software which helps get a 360 view of finance and compliance functions. I also appreciate the fact that the [sensitive content hidden] is an expert in the field and often goes above and beyond to give his time to consult on some essential questions.

CONS

There were some small ux issues initially in the software however they have already been fixed once reported.

Showing 1 - 12 of 12 Reviews