I have used MYOB for years, it's perfect for getting the job done, and easy to use.

Sometimes the ability to change or delete transactions is a little bit dangerous.

Valiant went through a 3rd party Kilimanjaro Consulting Pty Ltd for our set up and integration. They were excellent and their customer service is great.

Due to the complexities of our business MYOB XO was the standout choice.

No real downsides to the system. As we were using Viberent as a custom software piece there were some glitches with the API integration but this is to be expected.

On the website version I am completely frustrated. Why is it that I can not open in the app version when the file has been shared with me via the website version??

Bank Feeds, Date Lock, Balance Sheet, GST Report

Lack of functionality on website, can't use the find transaction feature.

We wasted a lot of time and resources using this software for our small business accounting needs. Whilst it did the job in the end we believe there are simpler options such as XERO for us non- accountants.

As a small business owner not trained in the art of accounting there wasn't a lot we found easy about using MYOB Essentials. The reporting process at the end is probably our highlight.

We found MYOB Essentials cumbersome to set up and use. The support team was basically of little help. Sending files to our Accountant at the end of the tax year was a pain. MYOB Essentials is better suited to those with a deeper knowledge of accounting than what we have in our business. That is why we switched to XERO which we find much easier and more efficient to use.

overall good

Online and off line accessMobile scanning of receipts

some search features could be better. Doesn't narrow down search when entering items or descriptions

MYOB has changed the way we work, simplifies book keeping to take away so much pain

- Easy to signup and simple setup to get things started - Pricing - Special offer for new start ups - Invoice reminders - Invoice templates look very professional - Invoice shows when customer / vendor have viewed (SUPER HELPFUL) - Intray for emailing receipts and tracking

- Not being able to invoice in multiple currencies, have to workarond this by invoicing in the charable foreign currency then after payment is recieved adjusting the template to the local amount that is received.

Application layout makes it easy to navigate

The upgrade feature needs to run in the background.

It worked well as a start package for the small business and didn't cost anything for the first year so was a great starting option. However it was difficult to learn and take further with lots of niggly issues.

Good app availability to easily capture expenses and receipts. Simple to get started and underway with and often free with certain banks etc for the first year.

Beyond some basic functionality it was difficult to understand how best to do many things. In addition it was very difficult to reconcile amounts where a bank fee had altered the incoming amount. Often resulting in adjusting the original invoice rather than simply applying a fee during reconciliation.

I used MYOB a few years ago. At that time MYOB seems the only one which is capable of doing accounting tasks in Australia

I used MYOB a few years ago. At that time MYOB online version seems poorly designed, not suitable for multitasking

I enjoy using MYOB simply because it does everything you need for a small business - sometimes needs more explanation with accounting though for new people.

glitches with POS machines is really the only thing I ever came across with this program, so not alot from a small business perspective.

Good software with lots of useful functionality, but too pricey for my needs and too cumbersome compared to other options

MYOB will polished with lots of mine integrations and options.

There are a number of different portals with different purposes and I would get lost sometimes navigating the various sites.

This is one of the mainstream products available around and has a lot of users all over the globe. There is a great chance that your accountant is familiar with this and will be able to make great recommendations

Updates can be cumbersome and provided they work well they are easy to apply. I have had a couple of instances where we needed support and it has been very lacking. General technical support is poor with cancelled webinars and staff which appear not to know more than the most basic for troubleshooting.

I have been a business user of MYOB for other companies using bigger MYOB packages for over a decade and find it fairly good although it has serious bugs which are reported by the truckload by all the accountants I know and they are NEVER fixed even after a decade. Like how the excel file download makes all the numbers text and the "manual calculation" field is auto set meaning you have to reformat each and every download twice (format numbers and turn on auto calc) to use the spreadsheet to add up. Designed and run by non accountants

Nothing. completely useless. Doesn't comply with ATO requirements unless you have no employees and what business has no employees? Misleading advertising and advice.

I am a small business with single employee. Noting that one touch payroll was becoming mandatory next year I decided to put my accounts on a basic package to comply. I rang up and they sold me MYOB essentials telling me it would fully comply. After upteem dozen attempts to create a single employee which failed I ring up and they tell me well actually this entry level despite having all the menu structures and appearing online to do payroll does not do payroll at ALL and I need to pay almost double. I found the set up very very nonintuitive in its coaching. You start one entry set up the field, then it takes you away to a whole different menu you need to complete and then doesn't take you back to where you were. There are heaps of bugs and going online you see everyone else having the same problem.

We have been using MYOB accounting plus for over 10 years and recently upgraded to the new Accountright 2013. The new version is very similar to the old and this makes it relatively easy to adjust to. There was a bit of dancing converting 10 years of accounting data to the new format and eventually we got that done and away we went. The first thing that struck us was how slow it seems in comparison to the previous software. (MYOB Accounting plus v14). Data entry is not fluid and constant delays in processing. We contacted MYOB support regarding this and "they are working on the problem" so it appears it is a common problem. It is updated with the latest reports and payroll taxes and supposedly compliant with the ATO. There is a greater range of reports available but still the customisation options are limited. What you see is what yo get, give or take a field or two. The "cloud" idea is novel, but due to the speed restrictions it is of little real benefit. Payroll is the biggest change complying with the new regulations, and taxes, but unfortunately MYOB doesn't allow upgrading of the tax tables without paying for an endless subscription which equates to approximately $800 per year. Overall if you like the early MYOB and can handle the speed reduction then its an okay upgrade. If it wasn't for the reliance on MYOB data for the previous 10+ years and the swift talking sales rep that convinced management to upgrade, I would personally be looking at alternatives.

Compatible with earlier versions. Interface is very similar to previous versions.

Expensive for what it is! Slow!!!!! For small or casual use it MAY be okay, but for any real data volume, its just too slow. (Even on the latest PC) Relies heavily on the internet (could be cause of part of the speed problem) Limited customisation

Very happy with the software and introduction of new features.

It’s been around for over 20 years. Fully functional and developed software. Easy to use.

Multi currency can be improved but it’s not used often.

Overall it is not my first preference and I prefer to use a competitor.

I stated my career using MYOB which was my favorite software. It couldn't be beat. But that was over a decade as ago. Since then other contenders have surpassed the software in both useability and practicality. MYOB is still good at the core, especially for accountants and people with an accounting background. However for business owners I think it could be a bit confusing and slightly intimidating.

One of my biggest pet peeves for MYOB is the rigid structure and inflexible ways to treat transactions. For example, if a bank transaction doesn't match to the cent, there is no quick way of recognizing the rounding error and processing the transaction. Instead a series of clicks into the transacting to edit the amount is required, disrupting your workflow.

Good program for small business and very easy to fix mistakes but no audit trail

Easy to use and can have detailed accounts set up,at 4 levels Reports are set up so easy to use out of the box Great program in box

From an audit perspective not great as you can renter things without an audit trail No reporting flexibility

The background of MYOB needs to be updated to keep up with the updates

This software is easy to use . It has all the modules you need to run a small to medium business in todays environment.

Processing is slow and will freeze the screen Myob does not like large files which is a huge problem.

Makes my work life convenient

Helps a lot with accounting work for clients. Myob essential version allows me to log in and work on in where ever I’m located (as long as I have internet access)

Only worked when there is internet access available, not available offine.

I would recommend it to someone say a professional bookkeeper, I found Quickbooks to be more user friendly for easy bookkeeping soultuons also finding Quickbooks a lot cheaper than MYOB.

Very detailed, Easy to add transactions.

I found the software was not very “user friendly” especially as someone who isn’t the greatest at Bookeeping, the terms (words) and navigation was very hard sometimes. I ended up switching to Quickbooks.

Bank feeds, scan bills, look up and search functions. Also the general ledger allows headings and subheadings (Xero does not)

Could connect to more third-party software.

Simple in most cases to use and looks good, integrates with our hire software well , if any issues the help section normally answers the query so no need for customer service.

I have found it to be slow and sluggish at times, some of the processes are over complicated and difficult to understand/process.

its ease of use, Its simple. Everything is a click a way all bookkeepers and accountnats will have access in the back ground to pullt he data they need to complete tax things

I would ideally like to see a scheduling app or component added which id desktop and phone friendly

I've been using MYOB for many years, mainly to raise invoices and purchases, plus to track the P&L and balance sheet. It's a pretty robust product that doesn't need specialist instruction to use the basic functions, but it started getting pretty annoying when I upgraded late 2013 and now one has to be connected to the internet in order to use it. That means if your internet connection is down or you're out of WIFI reach on the road, you can't do anything with your company files. That's my biggest complaint.

Fairly easy to use; robust

You have to have internet connection to use your company files.

I would avoid unless you only want to use it for a small business with no plans to grow to the stage where you need to upgrade your accounting software. Also requires a internet connection to run.

Easy to use for a small business. Its web based so you dont need to install any software, and you can use it from any location where you have internet access.

Import and export data options VERY limited. Can only import items and contacts, can only export a account and journal summary for your accountant. This means you cant use Essentials with a 3rd part system, or export your data if you later decide to stop using Essentials, effectively locking you in. Would make it difficult for a growing business to upgrade to a more advanced accounting system, you would need to manually enter all your records from scratch.