All ALTO Accounts Payable Reviews
1-12 of 12 Reviews
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Anonymous
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
"Really easy to follow"
It's been good. The system is very easy to use doesn't really require any training and when I've had questions customer support has been easy to reach and friendly.
PROSI love that I can approve invoices as fast as I can without the need of paper.
CONSWould like to have the approval capabilities directly through email. This is something they are now working on and hopefully soon will be available.
Vendor Response
Hi, Thank you for taking the time to leave a review for us and yes we do already have the approval through email but it can only be made available for clients that request the capability some companies do not allow it for internal security reasons or company policies. Regards, Natalia ICG
Replied April 2019
Noel
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Get invoices approved internally in one day without any paper
Streamline the invoice approval process without affecting company policies and proper hierarchy. Flexible workflow.
CONSWhen you go from manual to automated the change is different for each employee but once it is implemented and everyone is on board.
Vendor Response
Hi Noel, Thank you for taking time from your busy schedule to leave an awesome review for us. We greatly appreciate it. We will do our best to keep up with the good work and exceed your expectations. Regards, Natalia ICG
Replied May 2019
Anonymous
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Best Product for Automating Accounts Payable process
It is quite immersive, it is helping our company to cut the tedious tasks and make the payable process simpler. It allows organizations to improve supplier relations to leverage the organization’s purchasing power with better terms and conditions
PROSThis application allows my organization to make partial or complete payments after prioritizing the invoice for the payment, which needs to be done on a supplier-by-supplier basis. It also allows my organization to define a complete end-to-end process from procurement to payment transactions. Alto offers functionalities for designer workflows that enable customers to define simple, complex, and multi-level approval & processing workflows.
CONSSome of the intuitive user interfaces are lacking, sometime handling this becomes complex and tedious. But has a good support service that guides and supports when needed.
Vielka
Construction, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
All information to approve an invoice in one place"
Have not been using the system for too long but it has been really easy to follow what you are supposed to do next, it also complies with our company policies and procedures so I just need to access the system and view what is relevant to me
PROSSystem display invoices in priority order, so I never miss an important invoice that should be approve/ paid soon
CONSSometimes too many tabs with information but I guess that the more info better.
Vendor Response
Hi Vielka, It's great to know to are finding our system easy to use and helpful. Thank you for taking the time from your busy schedule to leave us a review. Regards, Natalia ICG
Replied April 2019
Anonymous
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Very easy to use
I like this program because ia very simple and transparent, the products received are correctly charged in the invoice so we can be sure what we are paying for.
PROSThe functions of veryfing myself the invoice received with the products.
CONSIt can improve in the visuals but the program is very helpfull
Vendor Response
Hi! Thank you for taking the time to leave this review. We are very happy you like our platform. Regards, Natalia ICG
Replied April 2019
Elizabeth
Hospitality, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2018
Keep you very organized
Make your business more easy to manage
PROSConvince Easy access Friendly use Keep you more organized They have good report Save a lot of time
CONSMonthly payment a little too much You have to have the knowledge to understand Technical support Pricing
Alexandra
Real Estate, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Been using ALTO for a couple of months and it's been Great!
It's a great program to have if one needs to keep track of all accounts payable. It's very easy to manage.
Nikki
Oil & Energy, 2-10 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Customer Support
I called in due to unable to register. Once I was set up, she guided me thru the invoicing procedure. She was very friendly.
PROSI just got onto ALTO today. I appreciated the friendly customer service
CONSgetting set up was a little tricky, but I got it
Vendor Response
Hi Nikki, Thank you for taking the time to leave a review for us. It's great to hear you are happy with our support team. We appreciate for your feedback about the set up process we will make sure to identify ways to improve this part of the process. Best Regards, Natalia Urena ICG
Replied January 2019
Brian
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
I didn't even realize how much money I was losing.
I'm always out in the field talking with potential customers so I didn't have time to go through old invoices. Alto is super easy and it takes care of all the bz work for you.
CONSIt can get pretty expensive at first when you put all of your customers invoices in but for me it was worth it.
Valerie
10,000+ employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
I am very happy with this software because it has magically helped me and my company organize ourselves.
The software automates and allows the smooth monitoring of the accounts payable processes via invoice and payment of suppliers.
CONSProbably the most intimidating part of switching to automated AP is the question of "what will the transition be like?".
Wendy
Arts and Crafts, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2019
Accounts payable
Looking always for a software that i could work in all my accounts payable without having to worry about the complexity and efficiency. It is super easy to use and I alwyas have a quick response from the staff.
PROSThe quick response from the staff with any help.
CONSI think the ease of using it is excellent but always improving in a more easier is important for someone les technological like me.
Vendor Response
Hi Wendy, Great to hear you have been receiving a quick response from our staff and that they have been able to help you. We will keep up the good work. Thank you, Natalia ICG
Replied April 2019
Shana
Oil & Energy, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Review Request
Rep has been extremely helpful in all my questions and concerns and wonderful to work with. No issues and always willing to answer my questions and assist.
PROSI am in the process of learning the software but seems to be user friendly so far.
CONSThere has been nothing I have found that I didn't like so far. Thank you.
Vendor Response
Hi Shana, Thanks so much for taking the time to leave an awesome review. We will keep up the good work to provide you outstanding service. Have a great day, Natalia Urena ICG Team
Replied February 2019