--- title: "BUSY Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of BUSY. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if BUSY is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/busy-accounting-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Accounting Software](https://www.softwareadvice.com/accounting/) / [BUSY](https://www.softwareadvice.com/accounting/busy-accounting-profile/) / BUSY Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/busy-accounting-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/busy-accounting-profile/alternatives/) # BUSY User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 50 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 3.9/5 - Value for money: 4.1/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 33 reviews (66%) - 4 stars: 8 reviews (16%) - 3 stars: 2 reviews (4%) - 2 stars: 1 reviews (2%) - 1 star: 6 reviews (12%) ### Most mentioned pros - This is because when we complete tasks, our brain releases the pleasure hormone, dopamine, which makes us feel good. - Now they are adding AI features going to transform the Accounting Software Businesses. - I liked BUSY most for its simple interface, smooth workflow, and efficient accounting good features. ### Most mentioned cons - They sales manager comes and pitch for the software buying by assuring for services and take software fees immediately. And when issues are raised they don't pick the call nor they give satisfactory solution. And on being dissatisfied, we ask for refund of software fees, they say it is not possible. - They denied to return my money.there team was not able to upload my tally Data to busy. - there are many numbers of problems in this software that like this if you want to get any report you go through many numbers of tabs and very complicated to operate ## BUSY customer reviews Showing reviews 1-25 of 50 (page 1). ### Good product with lots of features - Overall rating: 5/5 - Reviewer: Pankaj P. - Verified reviewer: Yes - Industry: Accounting - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered I have used busy accounting software for one of my client and I am happy with this software. It's is smooth and dashboard is quite good. Anyone can use this easily. No training required for this. And easily support is available for this if you are encountering any problem. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use. simple and lots of features. Busy is very good accounting software with good features for small businesses. #### Cons As mentioned above it is good for small businesses. If you have lots of data and you need to do lots of accounting activities. Then this is not for you. --- ### Busy invoicing - Overall rating: 4/5 - Reviewer: Amandeep S. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. To work on busy software is friendly like you can easily creat invoice and generate reports #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Busy accounting is huge big product but still missing some basic feature like if you want to make GST number based cash invoice then there is no system like other software to generate . #### Cons There is no poroper graph comparison for monthly sale reviews #### Reasons for switching to BUSY Price cost was higher in tally at the time we switched but now busy also increased prices and yearly charges --- ### utterly disappointing. - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Chemicals - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Overall Experience has been very bad every time new person come to solve your problem & Problem never get solved .If the Product dont work they dont return money. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros There nothing which you like.Highly disappointing. even if there product is not working they charge you.Once they download there software on your machine their job done.They dont bother weather client is using it or not . #### Cons There is a Huge Communication Gap Between sales & Delivery.I have described all my problem to sales people .They told me go for Busy all your problem will be solved.I have asked them to use product for 1 month .They charged 5000 + GST for 2 month.I have not used there product even for a Day.They denied to return my money.there team was not able to upload my tally Data to busy.So Please be cautious before paying full amount. --- ### Busy User Experience - Overall rating: 5/5 - Reviewer: Diptanshu M. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Okish. Its ok to use on a daily basis for our work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Good software for daily accounting and inventory management usage #### Cons Customer Support. The staffs are not trained properly in Tier 1 and they always goof up with the system. Without our permission they click here and there on Anydesk and ruin the settings. Then once you escalate the senior team sorts out the issue/ #### Reasons for switching to BUSY User friendliness of the software for daily usage --- ### best accounting solution for Indian Businesses. - Overall rating: 4/5 - Reviewer: Akash B. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The software is easy to use with multiple functionalities and proper tax management reports like GST reports, TDS reports etc. system can match GST reports from GST Server itself. good for CA's and Accountants. easy to use software. #### Cons The user interface colour we can't change, its cream yellowish color which creates eye strains in case of longer work. also import from excels are not user friendly. #### Reasons for switching to BUSY Vyapar not contains full functionality of Accounting and its just a billing solution. --- ### An amazing Experience with Busy Accounting Software - Overall rating: 4/5 - Reviewer: C L M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The ability to create and customize invoices, automate recurring billing, and generate detailed financial reports has been a game-changer for me #### Cons there have been instances where updates temporarily disrupted the software's functionality #### Reasons for choosing BUSY The user-friendly interface of Busy makes it accessible to users with varying levels of accounting expertise --- ### Fantastic Accounting software to use - Overall rating: 5/5 - Reviewer: Dimple S. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered One of best accounting software. Using this from last 4 years. Easy to use. Easily integration. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's one of the best accounting software. As it provides fully inventory support and easy to pull the accounting reports like balance sheet, profit and loss. Aging reports. Etc. Customer support is also good. #### Cons I love this product. Using this from last 4 years. As of now there is no big loophole in the product. Whenever find any difficulty support team is there. --- ### Best Accounting Software for Business - Overall rating: 5/5 - Reviewer: Anuj K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered my overall experience with busy is great, i am using this software from past 6+year and it made my life easy in accounts. previously i was using tally prime which quite difficult to operate and no fresh user can use it but here it so easy to operate for fresh and new users too. Invoice creation was so time consuming work by doing manually but in busy software it so steady and quick #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Busy is super easy to operate as it does not require any special course or training before using it. busy comes with tons of features like billing and invoice creation which other accounting software doesn't have. i can easily operate it, maintain ledger and accounts. busy made my work easy in daily life official work. financial statements, account statements , sales report and summary all are available here. #### Cons The only i did not like is that i paid for whole software and i cannot use it without hardware key and it is difficult to operate your old data once you upgrade to next version. you would need assistance from customer support to do so. --- ### Busy for Accounting and Sale Representatives - Overall rating: 5/5 - Reviewer: Fazl A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered I had been administering the product with its installation on the server and on all the employee's computers from creating accounts and providing remote desktop access so that all the sales and accounting representatives can work in a centralized manner and keeping the inventory up to date with the new and up coming products to feed into the system along with their specifications and cost per item or full carton costs along with Sales Tax, GST, etc. I was also Creating sale order, purchase order, sale invoices and kept updating the inventory. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has many features including forecasting, inventory management, ledger management, tax management, customizable reporting and very easy to use for non-technical employees. #### Cons We were using a desktop application and it had some security loopholes due to which our server kept getting attached by ransomware and other cyber attacks due to which we had to take daily backups, which after a point got very annoying. --- ### Good Software To Handle Your Financial Accounts - Overall rating: 5/5 - Reviewer: anil k. - Verified reviewer: Yes - Industry: Information Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is amazing. Every businessman should use this software to handle their accounts. Thanks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like this software because it's very beneficial to manage your financial records and taxation reports. You can easily calculate your daily expense and also can create salary reports. #### Cons Sometimes it has a functionality issue during the working reports. It does not support ETP's and time management system. Require a specialist to operate this software. --- ### Busy makes business, accounting, stock management very easy!! - Overall rating: 5/5 - Reviewer: Vaibhav A. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Busy was my first accounting software It makes business handling very easier as compared to manual accounting. For me busy is best, i do not need to upgrade to any other accounting software ever! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Accounting features, inventory management, bls services, reports, gst services 💯 #### Cons Everything is good 👍 I do not find anything which needs to be upgraded --- ### Very old looks - Overall rating: 5/5 - Reviewer: Hem Rattan K. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered The software is easy to use and can be used by anyone even first time users. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Overall is good except I am using the software since 2002. #### Cons I am using the software since 2002. There are lots of updates except the same looks in 2002. Why not change the looks of the software to feel better. --- ### BUSY IS HELPFUL FOR MENTION ACCOUNTS - Overall rating: 5/5 - Reviewer: PRAVEEN SINGH R. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. WE CAN USE BUSY LAST 17 YEARS IT IS EXCELLENT SOFTWARE AND WE RECOMENDED TO MANY PERSON FOR INSTALL BUSY. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros BUSY IS EXCELLENT SOFTWARE FOR GST RETURN WE CAN MAKE ALL THE GST RETURNS EASLY UPLOAD TO GST PORTAL AND E INVOICEING IS VEARY EASY TO MAKE INVOICE. #### Cons STOCK MENTION ONLY TWO OPETION AVAILABLE THROUGH BILL OF MATERIAL AND STOCK JURNAL, WE REQURED OTHER OPETION FOR OUR MANUFACTIRUNG PRODUCT .i.e. WATER PUMPS WE CNA USE DIFERENT TYPE OF MATERAIL USE FOR PRODUCTION OF PUMPS AND EACH PUMPS MATERIAL IS DIFERENT FOR SAME PRODUCT SO WE CAN NOT USE BOM METHOD. --- ### Naresh Yadav - Overall rating: 5/5 - Reviewer: Ram Naresh Y. - Verified reviewer: Yes - Industry: Building Materials - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good experience with busy. Customer service is very good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to connect customer care if any questions. #### Cons Nothing all good what i to say all good --- ### Busy accounting software review - Overall rating: 5/5 - Reviewer: Kaushal S. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've been using this software to prepare sale orders, invoices, forecasting reports, and general ledger reports to determine which clients have unpaid balances so I can call them to follow-up on payments that are overdue or on time. #### Cons When I'm not in the office, using the programme may be very challenging, and installing port forwarding puts the server at risk of cyberattacks. --- ### The best accounting software for growing business - Overall rating: 5/5 - Reviewer: Ebong M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered This software keeps you Top as per as managing your business is concern #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros complete financial accounting, mobile app, complete configurable invoice, advance inventory management, easy to use #### Cons too many extension although there is timely customer supports #### Reasons for switching to BUSY its not easy for those without accounting background --- ### Good Accounting Software - Overall rating: 4/5 - Reviewer: Syed Sarosh H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used other for free trial - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Busy Accounting Software is a good accounting software. We can easily purchase and sale orders and create delivery challans. Highly recommended. #### Cons Busy Accounting Software cannot be accessed without taking assistance from IT team to view prevous data. --- ### Excellent Accounting Software for Businesses - Overall rating: 5/5 - Reviewer: Ashudeep S. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been excellent. BUSY is user-friendly, fast, and helps manage accounting and business operations efficiently. I would definitely recommend it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, feature-rich, reliable, and excellent for GST billing, inventory, and accounting. #### Cons Some advanced features have a learning curve, but overall it's a great software,. --- ### Best Accounting software to manage business - Overall rating: 5/5 - Reviewer: Lavkush S. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Wonderful experience! Very simple and user friendly software, Busy Software has given very quick updates about any changes in GST #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Best Software in Industry - Provides complete business management software (Billing, Accounting, Inventory & GST). Now they are adding AI features going to transform the Accounting Software Businesses. #### Cons No any Cons as of now - Some times feels, they are providing updates very quick...some times its cons but mostly its good for business and to get updated #### Reasons for switching to BUSY Having better features in Busy Software. --- ### Never Buy Busy Software - Overall rating: 1/5 - Reviewer: Shard V. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Very Poor Company Support & High Price and will never recommend anyone to buy busy software. Very poor experience. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The Busy Product is overall good products with industry specification. . #### Cons But the product service and support of very poor and after such a poor support company is increase prices for BLS almost every year or 2 years. #### Reasons for switching to BUSY Because of poor support and expensive renewals --- ### Soft Deal Solution - Overall rating: 5/5 - Reviewer: Prasad N K. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered This is because when we complete tasks, our brain releases the pleasure hormone, dopamine, which makes us feel good. It's easy to get addicted to this feeling, so we repeat the pattern, craving the feeling that being busy and accomplishing things gives us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Effortless GST: Auto-applies GST rates on invoices and simplifies GSTR 1/2A/2B/3B reconciliation [cite: 1.2.3].Advanced Inventory: Handles batch-wise inventory (with expiry dates), multi-location tracking, and Bill of Materials #### Cons Offers automatic payment reminders and direct e-way bill generation to save hours of administrative work --- ### Busy Is Easy - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered mix experiance with busy accounting software is very good very easy to use and all reports are very easy #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros value for money very good customer support easy to use reports are good gst report is perfect unique features #### Cons Speed is very slow sometime when data size is heavy some time give run time error some time data mismatch in reports. --- ### Execellent - Overall rating: 5/5 - Reviewer: Kamal D. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall experience with BUSY has been smooth, efficient, helpful for managing daily accounting tasks #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked BUSY most for its simple interface, smooth workflow, and efficient accounting good features. #### Cons I liked least about BUSY is that the interface modern and easier to navigate and easy to use & learn --- ### worst software - Overall rating: 1/5 - Reviewer: harpak k. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered please do not buy this software this is very poor #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros recently i have purchased and install busy accounting software on [sensitive content hidden] my subscription id is [sensitive content hidden]. from ( AN INFOTECH franchisee holder ) i called on customer support and ask them foe closing balance on sales invoice they tells it will charge 1800+gst then i said please guide me how can i get get item wise daily profit report from the soft ware you have calculate manually , i ask them that why i installed this software if i have to calculate manually, the don't have any solution for me don,t pick my call . #### Cons there are many numbers of problems in this software that like this if you want to get any report you go through many numbers of tabs and very complicated to operate --- ### VERY VERY BAD SERVICE- DON'T BUY - Overall rating: 1/5 - Reviewer: Mukesh S. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Very Very bad Service #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros not known as not received any training... #### Cons No Customer care support and also no traing after commitment. Marketing persons are not receiving calls after sale of busy software #### Reasons for switching to BUSY Hearing It is better software but now thinking it was our bad decision ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/busy-accounting-profile/reviews/?page=2) --- BUSY Reviews, Pros and Cons - 2026 Software Advice