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Deluxe Payment Exchange vs ERP Cloud

Deluxe Payment Exchange vs ERP Cloud

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Overall Rating
3.8 (28)
4.2 (55)
Ease-of-Use
3.8 / 5
3.8 / 5
Value for Money
3.6 / 5
4 / 5
Customer Support
3.6 / 5
4.1 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
August 16, 2024
January 3, 2024
Pros/Cons
  • Pros

  • I love that it is easy to reorder checks from before, and it's great to customize what we want.
  • This has totally changed our payout process, allowing us to quickly and instantly pay out a lot of clients. It's a really fantastic solution that has saved us money and improved our service.
  • Very positive experience with Deluxe eChecks. Have called their customer service department and found them to be very positive and helpful.
  • Cons

  • Worst experience I’ve ever had if I get no new information in the next 24 hours I will be filing a lawsuit.
  • They also started spamming me as soon as I signed up and they don't let you unsubscribe or cancel your account without calling them.
  • Also most grocery stores that offer money services refuse to take them.
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  • Pros

  • It's very easy to learn - with clean interface and powerful tools, you can quickly start utilizing FinancialForce in just a couple of days.
  • Web-based, integrated with Salesforce, easy to set up, easy to configure, easy to maintain, always up to date, great support.
  • A great upgrade from what our company was initially using - easy and straight forward.
  • Cons

  • Very frankly, I hate this tool and very much regret being part of the team that selected it.
  • The Project Task Gantt view is the fibrillating heart of the tool and is so annoying I find it hard to get the words out.
  • This product is so infuriating to work with for any length of time. I use this as both Project Manager and a user.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos