Deluxe Payment Exchange vs TrueERP
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.8 / 5
4 / 5
Value for Money
3.6 / 5
3.6 / 5
Customer Support
3.6 / 5
3.8 / 5
Functionality
3.5 / 5
3.8 / 5
Last Review Written
August 16, 2024
March 10, 2021
Pros/Cons
Pros
- I love that it is easy to reorder checks from before, and it's great to customize what we want.
- This has totally changed our payout process, allowing us to quickly and instantly pay out a lot of clients. It's a really fantastic solution that has saved us money and improved our service.
- Very positive experience with Deluxe eChecks. Have called their customer service department and found them to be very positive and helpful.
Cons
- Worst experience I’ve ever had if I get no new information in the next 24 hours I will be filing a lawsuit.
- They also started spamming me as soon as I signed up and they don't let you unsubscribe or cancel your account without calling them.
- Also most grocery stores that offer money services refuse to take them.
Pros
- About the product or the software, we are really happy that we bought it. Its easy to use, very friendly, and basically it helps our business needs.
- Good support you explain things so I can understand them and its good to talk to you. Happy with the support I receive.
- As mentioned, its very easy to use with the sections being set out in a logical order. The support is fantastic, very responsive.
Cons
- So instead of saying that was something they missed, they force me to pay $1,500 in order to get that change.
- I feel that there are functions that we are not using fully or even correctly due to lack of knowledge rather than anything with the software itself.
- They made one excuse after another and it became evident that they had no experience in EDI connections with major retailers and did not have a clue on how to make an interface work.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
