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> Reviews of Heartland Payments+. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Heartland Payments+ is a good fit for you!

Source: https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/reviews

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Heartland Payments+ Reviews

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[Overview](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/)

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# Heartland Payments+ Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(88)

4

(25)

3

(3)

2

(3)

1

(13)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.1

Value for money

4

Functionality

4.3

* * *

### Pros

"With great customer service, security features, and customizable options, it’s ideal for medium to large businesses that need a robust system."

"It ensures that we have accurate and updated transactions reports that help us to track all the received payments and also makes it easy to resolve any payments disputes."

"Heartland payments has been a dependable payment tool for our small enterprise, offering secure payment processing of which we can receive payments from clients no matter where they are located."

### Cons

"At that time, I canceled my payroll services after the year-end processing and also canceled my merchant credit card processing account for that company. Despite the business closure, Heartland continued billing me for merchant services — over $300 per month — even though the account was inactive and no credit card transactions occurred. When I contacted Heartland for assistance, I was told they could not locate my account due to a misspelled name, and I was given no resolution. Once the found it I was basically told it was too bad so sad."

"When it get to drawing &design of heartland payment it lags a lot I had to start over and over again"

"What I like least about Heartland Payments + is the high fees and unexpected charges and rate increases."

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Heartland Payments+ Reviews, Pros and Cons - 2026 Software Advice