I've had a positive experience with i2x over the last three years. What I especially like is that the implementation specialist that installed our system has stayed on our case and is still the person handling any ongoing support needs. This means that a relationship can be built, and that we don't have to explain the ins and outs of our system whenever we have a support query (which doesn't happen often). Even the administrative department that handles the billing has been very responsive and accommodating.

i2x is one of the best automation tools that our business has implemented. It seamlessly pulls information from our Microsoft Dynamics NAV 2017 environment and pushes it into the OpenInvoice and Cortex online invoicing portals. The process of doing daily uploads is simple, and onboarding new clients is easy. The initial setup took some time, but there were no major issues and our implementation specialist was very knowledgeable and responsive. I would definitely recommend this product.

I don't have any issues with this software.

I've been using I2X for about 8 years or so. Never had a major issue. If I run into some type of problem, Customer Service is super fast to respond and connect to help with my issue. The software makes invoicing for the company way faster than having to add them manually. My invoices get submitted as a batch which saves me so much time.

Nothing really. any issues that come up are mostly with the customers Not I2X.

As of right now, we have not began using i2x. We are still trying to integrate it with our ERP system. I can really only speak on what we have seen during the presentation. It seems like it will be very useful and convenient to enter our customers' invoices going forward. I am really looking forward to this.

The integration is our only issue right now. It is taking longer than expected due to some error issues. We have a second meeting scheduled and I hope we can get it completed then.

The time management of invoice submission has saved the company a lot of money in wages, and streamlined the process.

We have used i2X on two different operating systems, the original setup was a bit timely but the support was great and very knowledgeable. Implementing this program has great, the time it saves me daily has had a huge impact on our operations and DSO.

The limited number of users without a large fee

So far i like it - i do wish there was a ability to upload only things my name has sent instead of having to go through all of the customers individually

How fast it is for uploads, can send thing quickly

When i am waiting to see if any documents failed to move over this is a very long wait and goes through all the documents

My overall experience with i2X is timesaving and worth every penny!

i2X is wonderful software and it makes life easy! I have never had any issues with it not working correctly and I love their customer support team, especially [SENSITIVE CONTENT]

There are no cons to this product, I use it daily and its superb!

It is compatible with several different customers. Customer service is beyond excellent and very quick.

No complaints re I2X. I love how easy it is to use I2x. The pricing is not bad and their customer service is exceptional!

User friendly TeamViewer and quick support when needed!

I do not have any negative comments towards this software or the support staff. Love them both.

I like that it is easy to use and user friendly.

I wish I could add the attachment and it stay attached when sending to OpenInvoice. I tried and it did not stay attached.

My experience with I2X was positive in every aspect of the business.

It was an easy process to set up and customer service is fantastic ! Streamlining your invoice upload with I2X is extremely efficient

None- everything worked as it should and customer service is fantastic

I really like the customer support that I receive from I2X and [SENSITIVE CONTENT].

Having the option to pull the sales orders and invoices through to Open Invoice

Some of the issues that I have are not caused by I2X. They are caused by some of the programs that we have where line items do not calculate correctly.

i2x make the process of uploading invoices much faster, keeping the flow of work product moving.

The software itself saves time with invoices, but the customer service is AMAZING - Knowledgeable, professional and timely assistance!

We don't have any real issues with the use of this software.

Product is easy to use. Support is great, anytime I have questions I get a quick response.

I really have no issues with this software.

Very good. The I2X team is very helpful from start to finish

This software takes hours off my work load and stops me from having to double enter data.

I have no negative feelings about this software

i2x makes uploading invoices so easy. Every person i have dealt with has been so nice and made everything easy to understand.

Sometimes the errors can be difficult to understand.

I have enjoyed working with this software. I find it very user friendly.

I find the software very user friendly.

I have not had any issues with the software.

Great

Very easy to use. Easy to navigate. Easy to understand.

Time that it takes when you request an invoice to be rejected

Ease of understanding the software. Easy to maneuver.

At first, it was difficult to get everything set up correctly but now it is good.