--- title: "Invoice Simple Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Invoice Simple. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Invoice Simple is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/invoice-simple-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Billing and Invoicing Software](https://www.softwareadvice.com/accounting/billing-invoicing-software-comparison/) / [Invoice Simple](https://www.softwareadvice.com/accounting/invoice-simple-profile/) / Invoice Simple Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/invoice-simple-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/invoice-simple-profile/alternatives/) # Invoice Simple User Reviews ## Reviews summary - Overall rating: 3.7/5 - Total reviews: 44 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 3.1/5 - Value for money: 3.3/5 - Functionality: 3.5/5 ### Rating distribution - 5 stars: 23 reviews (52%) - 4 stars: 5 reviews (11%) - 3 stars: 6 reviews (14%) - 2 stars: 1 reviews (2%) - 1 star: 9 reviews (20%) ### Most mentioned pros - It's straightforward and intuitive, and allows users to quickly send or download an online invoice. - This is a product I have been using for over 2 yrs now and have enjoyed an extremely valuable service to my company backed up by an incredible chat support service from many experienced users. ### Most mentioned cons - I don’t like the fact that there isn’t automation and I cannot import data for pricing. - I didn't get my money back, although I requested unsubscribing. - ABSOLUTE NIGHTMARE & DONT USE THEM When you cancel they still take your subscription! ## Invoice Simple customer reviews Showing reviews 1-25 of 44 (page 1). ### Invoice Simple App Review - Overall rating: 5/5 - Reviewer: Ciaran H. - Verified reviewer: Yes - Industry: Package/ Freight Delivery - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. An excellent service, providing my company with ability to Create, Edit and send invoices to my customers while I can still continue worrking, enabling me to reduce time spent in the office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to use the app through my phone and also on a laptop and PC and for the app to seamlessly update on all devices #### Cons It appears not to remove or balance money that is owed back to the supplier --- ### Invoice Simple Review - Overall rating: 5/5 - Reviewer: Amber T. - Verified reviewer: Yes - Industry: Fine Art - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I have been happy with Invoice Simple. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Invoice Simple is very easy to use and the pricing is great. #### Cons I don’t like the fact that there isn’t automation and I cannot import data for pricing. --- ### Awful experience - Overall rating: 1/5 - Reviewer: Karen L. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Awful app with even more awful customer service, lost time and money because of a fault!!! Disgraceful. Customer services dont care and just want your money. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Simple templates, thats it, the rest is awful. #### Cons Problems with syncing, technical issues and customer service --- ### Easy to use but needs some upgrading. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Translation and Localization - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like it and I have been using it for a couple years. Hoping for some upgrades soon. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Ease of use. Cheap. Saves your contacts. Different currencies available, optional tax feature. Preview mode. #### Cons Unable to CC anyone, only able to send to one email address. I contacted customer service to see if there was anyway to send to multiple people and they said not at the moment. It seems like a basic features to me that shouldn't be too hard to add to the service. --- ### Seamless, Simple Invoicing - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Terrific. Highly recommend #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The last thing that you want to worry about is sending bills and invoices. True to form (and to its name!) Invoice Simple is simple and easy! #### Cons No issues whatsoever, I love the Paypal integration that just launched! --- ### DO NOT RECOMMEND! - Overall rating: 1/5 - Reviewer: Christine S. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Customer service was useless. Links in invoices are broken and only lead to the latest unpaid invoice, so customers and their bookkeepers aren't able to download copies for their records. Total waste of time. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Doesn't even deserve 1 star. You get what you pay for & it'll cost you more in the long run. #### Cons If an invoice has been paid, a customer can no longer download a copy of that invoice/bill for their records. Not complaint with Australian document keeping requirements. Would not recommend. --- ### Invoice Simple: Quickest Way to Create Invoices for Free - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Invoice Simple was that it was a breeze to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked most the ability to preview the invoice in your browser with one click. I liked the easily filled-out form fields. #### Cons The thing I disliked about Invoice Simple was the overall design, however, I did appreciate its simplicity. #### Reasons for choosing Invoice Simple Free and simple to use in comparison. #### Reasons for switching to Invoice Simple Free alternative, simpler --- ### LOOKING AT OLD ESTIMATES IS NOT GREAT SYSTEM CHANGES SETTINGS - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Security and Investigations - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered at the moment its worse ? #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros ease of use at first but that's got worse as you use it more when changes are needed #### Cons I have had to change the settings tab as my business details had to update this is fine if you add new invoices or estimates but look at previous estimates or invoices and the system crashes as it cant take different data 2 weeks of contact support has not helped as just e mail based . --- ### Great Product - even better customer service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered Amazing #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Had a minor billing issue which i emailed about on a Saturday night at 10pm. Literally within 3 minutes of writing the email i had received a reply and the issue was completely resolved. Any company that has such a strong focus on customer service, is a company i want to do business #### Cons All was perfect. Easy to use and great customer service --- ### Just like the name - Overall rating: 5/5 - Reviewer: Sarah D. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It is easy! Just like it's name it's simple to use. #### Cons I haven't faced any cons at this point. --- ### Subscription cancellation - Overall rating: 1/5 - Reviewer: Jelena H. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered I didn’t like customer service upon reaching out to them they were not helpful. Also charged me once I cancelled subscription and did not want to refund. Poor customer service for long term user #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It was quick and easy to use. I like to be able to modify the profile #### Cons Poor customer service Charged me when I cancelled subscription --- ### Very easy to use but could use some more functions - Overall rating: 5/5 - Reviewer: Kate P. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Generally though, it's good for basic invoicing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Invoice Simple is literally--simple to use. It's straightforward and intuitive, and allows users to quickly send or download an online invoice. #### Cons There are basic functions missing in Invoice Simple: Search and Filter. Say, I only want to see invoices I've sent to Company X, I'd have to use the Find Function to highlight invoices. It's time consuming and inefficient in getting to the right invoice. You also cannot mix up currencies, so that if you change it in the settings, all invoices--including past ones, will get their currencies updated too! #### Reasons for switching to Invoice Simple FIB is too simple to use and does not properly store invoices. --- ### They take my money, but then i am unable to use the software. - Overall rating: 1/5 - Reviewer: wendy h. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered Horrible. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Love the software, hate the company. Twice they have billed me and then when trying to send an invoice it says to upgrade! I paid on Feb 22 2022. I should be able to use it! #### Cons The company. Take my money and trying to get customer support is non existant. --- ### Paid good money to wait longer than if I'd put a cheque in the bank for free - Overall rating: 3/5 - Reviewer: Steven D. - Product usage: Used weekly for less than 6 months - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Makes invoicing easier, by doing all the calculations for me, although let's face it it's not that hard and I managed for years without this, seems like some geeks idea for making money without doing any hard work, just skim it off of those who do #### Cons Does not speed up the process of getting paid, actually takes longer and charges for the privilege, feels like I've just been conned --- ### Easy, Simple, Perfect for Freelancers or Small Business' - Overall rating: 5/5 - Reviewer: Katelynn F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very simple to use, perfect for a one-man show, easy to see & download stats such as annual revenue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 3/5 #### Pros It was really great for myself in the beginning of my journey - as my business grew, I needed to expand into other platforms that provided more options, but for the first couple of years this was the best platform for me. Great choice for start-ups, freelancers, or small business' #### Cons This may have changed since I last used it, but the main reason I switched was so that I could use a platform that also has contract options. If Invoice Simple offered more advanced features such as contracts & other file types, I'd have stayed. --- ### Invoice Simple, well it's very SIMPLE and is a must for a business owner - Overall rating: 5/5 - Reviewer: J.C. S. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am very happy with it. I have tried looking at other invoicing system but none have capture my attention or can beat the simplicity that Invoice Simple delivers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros In the name itself, SIMPLE. I'm a simple kinda guy and also a one man team. I look for something that's simple and easy for me to use. So having the app on my phone is a lifesaver. I have been using it since day 1 of my business. #### Cons I wish there is a way to connect the calendar to it or mapping (logistics to help me strategically map my routes). The web version is a little cumbersome but I don't use it often so it doesn't affect me much. --- ### Invoice Simple is true to it's name - Overall rating: 4/5 - Reviewer: Mary A S. - Verified reviewer: Yes - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered It's easy to use. I've had great experience with it when it's for smaller companies that doesn't require more heavy lifting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The minimalistic look and simplicity. It saves your work automatically. The free version is more than capable for those who only use them once or 2x a month. #### Cons It is limited even with the premium version. I run a couple of small service companies. For the larger company which does about 1000 transactions in a year it becomes cumbersome to use with the in house workflow system. --- ### Invoice Simple Review - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Horrible! Horrible!! Horrible!!! SO VERY NOT happy with this service. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Being able to link my PayPal account to the program. #### Cons Extremely poor customer service false advertisements. --- ### Great simple invoicing solution for small businesses - Overall rating: 5/5 - Reviewer: Ashe K. - Verified reviewer: Yes - Industry: Computer Games - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Invoice Simple is an easy to use invoicing solution that offers several tools to automate the invoice creation process. Once clients are entered in the backend, you can enter inventory or services as templates that can be recalled when creating an invoice. For creating invoices that are frequently the same because you are doing repeat business, this is an excellent feature. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros * Easy to use template system with lots of customization * Add inventory or services separately to make invoice creation easier * Multiple client support with Invoice History * All-in-one solution for anyone who needs to create invoices frequently #### Cons * The software itself is difficult to cancel. You have to call. * There have been a few outages in my 2+ years of using the service. * Customer support takes a long time to respond to issues. #### Reasons for choosing Invoice Simple Clockify is an all-in-one solution that includes time tracking and invoicing. I liked the invoicing features of Invoice Simple better. #### Reasons for switching to Invoice Simple I didn't like the way PayPal handled invoices and wanted more customization options. --- ### Invoices Made Simple - Overall rating: 5/5 - Reviewer: Leyna S. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Allows me to create a simple, streamlined invoice. Information stays stored within the invoice template making it easy to create updated or new invoices for repeat clients. #### Cons Honestly, I can't think of anything I don't like. --- ### Website Non Function - Poor Tech Support - Overall rating: 3/5 - Reviewer: Spencer R. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered This website has not been functioning for over a month except on my phone saying there's a "network error" "this site is no longer safe" and in the advance section of the error it informs me the "certificate has expired" and which company the certificate belongs to, I updated all search engines, tried different networks, and devices and the problem persists, tech support kept repeating the same things to try without coming to a conclusion, as a business owner I am getting very frustrated having to create all invoices from my phone to email to myself to then document as I usually do on my computer, not happy with this service whatsoever, for a good product its a shame to lose clients over technical concerns which can always be repaired on your end if the tech support of website operations is invested in #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Easy to use when operating, professional looking --- ### DO NOT USE SO HARD TO CANCEL YOUR SUBSCIPTION - Overall rating: 1/5 - Reviewer: gavin w. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Awful, attitude stinks & revert you to the terms & conditions even when they are at fault !! Absolute joke #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The software is easy to set up & all works well, except when you want to cancel your subscription. #### Cons ABSOLUTE NIGHTMARE & DONT USE THEM When you cancel they still take your subscription!, I canceled & sent support an email & 10 months after cancelling I find they are still taking my payments. I have again canceled & they refuse to credit my 10 months overpayment DO NOT USE ------DO NOT USE-------DO NOT USE --- ### No over the phone support. When you have problems, they want to email back and forth. Who has time f - Overall rating: 1/5 - Reviewer: John M. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Terrible and no live support. Only way of getting ahold of anyone is through email. No thank you! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Lol I’m now getting it out of my life…..for good! #### Cons When preparing a bid or estimate be careful. If you’re in the middle of writing and you’re on a handheld device (phone), you answer a business call, kiss your hard work buhbye!Prepare to complete in one sitting. Most times your work is gone when you return. Pretty annoying.I do a ton of work for H.O.A with multiple addresses, same property management company. When you list your clients name under customers contact, BEWARE!Most if not always, system isn’t smart enough to know the difference scope of work being done. For instance You provide services for unit 4 apple street. List scope of work etc etc.When you return to same address for other work, the old invoice # now becomes your new one. Also anything that was linked to original number gets deleted and un traceable. Invoice numbers are duplicated. Bad for bookkeeping, if a warranty issue arises, your screwed and jus bad for tax’s. --- ### Girls Gone Wild subscription practices - Overall rating: 1/5 - Reviewer: Ken o. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used other for less than 12 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered See above #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I only used the free service and I regret doing that #### Cons There is no way to look at or alter your account. When you log in, it allows you to print invoices but nowhere to see how much they have been charging you each month. This is a slick way of keeping their monthly subscription on the DL I did a free trial and after 5 months I realized my credit card was being charged for an account that I only used 1 and never again. I did not know i was on autopay as these types of emails get into junk and spam boxes. I emailed to say stop and they did not. 3 months later I chated with an online person who finally stopped the subscription and credited me back for the months after I sent the first request to cancel. I don't mind paying for something that I use. But to be charged for months of services that I did not want, didn't realize I had signed up for, or was being billed for is predatory. The right thing to do in this instance is to refund the months where it was never used or the account ever been logged into (which clearly backs my claim of not knowing I was being billed), but they chose to stand by and not give me my $28 back. This is pathetic. These are the types of companies that do not empower their people to do the right thing or management that does not care. --- ### Excellent mobile software for generating invoices or quotes! - Overall rating: 5/5 - Reviewer: LIZ B. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 5001-10000 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Invoice Simple has been a great addition to our mobile invoicing needs. You can create customized invoices with your company logo and detailed data, quotes as well. Your customer can receive these invoices via text or email and it also allows them to option to remotely pay, or read your instructions for payment. We have found this to be super easy dealing with customers! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super simple software that I can use on the go to generate quotes or invoices, and receive payment. #### Cons So far I haven't found anything that I do not like about the software. It was extremely easy to install and use. #### Reasons for switching to Invoice Simple We liked the options with Invoice Simple better than Paypal was offering us. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/invoice-simple-profile/reviews/?page=2) --- Invoice Simple Reviews, Pros and Cons - 2026 Software Advice