All Quicken Reviews
1-25 of 393 Reviews
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Harlan
2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed March 2021
Quicken works for a smaller office or business
Daniel
Verified reviewer
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
stay up to date quickly with quicken
We first started using this back in 2003. we have used the different versions over time as they upgrade. It is great because our account is well versed in the program, and therefore it saves us time and money to do the year-end reports.
PROSThis program is very versatile. Our account appreciates the account version that we can send him to do our year ends or PPP. It saves from manually recording checks into the register, allows us to split receipts, and split how we pay. the program is easy to use, and our bookkeeper can find online help or customer service help quickly and accurately. This is a program that is worth the money, and you won't switch because the years build off of each other.
CONSIt takes a little time to understand how it works. You need to really pay attention to how you set your program up and enter the data to distinguish between vendors, clients, etc., overall a solid program accepted in the industry.
Robyn
Accounting, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Quicken is a Great Program!
Placed it on 2 units at first to try it out in our office and loved it so much we decided to switch everyone to it instead. Been using it daily for almost 3 years now. It's an excellent program!
PROSIt's very easy to self learn this program. It is equally as easy to teach to others too because it's simple to understand
CONSI have no complaints. It was easy to set up, it was easy to convert info from the prior program we were using. It was easy to learn and easy to teach to others. 10 out of 10 far as I'm concerned!
Reason for choosing Quicken
Easier to learn according to reviews we read.
Mike
Insurance, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2018
Is there anything out there other than Quicken?????
If I could give less than 1 star I would! I have been a huge supporter of Quicken in the past. I encouraged my kids and clients and anyone that would listen to use Quicken. Sorry! I have now gone to using my online banking bill pay through my bank which is free!
PROSThis used to be a great product! I have used it since 1993 to track my business finances and investments. It really helps at tax time.
CONSSupport is worse than non-existent. It is March 8th and I have been trying to get support since the first week in January. I was on the phone with a rep for 2 hours trying to get bill pay to work. I was told to hang on I need to ask my manager about that and then hung up on. I tried chatting and was told that you cannot use chat for online bill pay. Called the support number and was told that there is a special number for online bill pay. I called that number and was told by the rep that I needed to go to quickenbillpay.com but he would stay on the line and would call me back if I got disconnected. That was a week ago. Still havent gotten at call. Went through the insutructions on the quickenbillpay.com website to set up a new account and it indicated it would take 2 -3 days to set up an account and I would receive 2 transactions on my bank statement from them. Check my statement and then come back and enter those figures to confirm I own the account. That was 6 days ago and still no transactions. Yesterday I received an email that I must send in 1. My drivers License. 2. My Social Security Card. 3. my most recent utility bill from water, gas, or electric company only. 4. A voided check from each account I want to use. Sounds like an internet scam to me. I called quicken and explained I wasn't comfortable sending all of this over the internet and by the way I have been paying for your services for 25 years and now you want all of this info. Their response is quicken was sold and that they are a new company and they have to have the info or no bill pay services! No wonder they bill pay services are now included in the Premier package. No one can use it! The bad part is I have all of my payments for cars, houses, utilities, credit cards set up for auto pay using quicken bill pay. Now I have to find another way to get them paid because it has taken 2 months and I still am not set up for bill pay. By the way they don't tell you this is what happens when you download Quicken 2018. Beware!
John
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
Quicken - the best program for tracking expenses
Quicken is quirky, often frustrating, but there is nothing else I know of that can track finances comprehensively.
PROSIt allows tracking of bank accounts, credit cards, and investments. No other program that I know of can do everything Quicken can.
CONSQuicken can be frustrating. It doesn't allow pasting into Register fields and it does not conform to many Windows conventions.
Reasons for switching to Quicken
As I recall, the publisher of the other program discontinued it.
Fernando
Events Services, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2020
I like it. I just don't like monthly fees or having to upgrade to be able to connect bank accounts
Great experience. The technology is great. Just hard to keep up with the monthly fees for a small business.
PROSI like it. I just don't like monthly fees or having to upgrade to be able to connect bank accounts for automatic upgraded on my financial statements.
CONSGood software. Easy to use and practical. Helps you accomplish accounting needs in an easy way. Connecting directly to your banks helps you get things done faster.
Reason for choosing Quicken
Price and free connection and bank account info upgrades for free. Since they started charging to upgrade to be able to get the bank information automatically upgraded, as per the needs of my small business, I have switched to another software that lets me connect and upgrade the info for free.
Reasons for switching to Quicken
Price. It was cheaper, and in the beginning, I could connect to my bank accounts and upgrade my bank info for free.
Kelli
Construction, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed May 2022
Easier to learn that Quickbooks but not as many features
Works really well for keeping track of spending across multiple accounts and offers simple solutions for designating expenses.
PROSI was able to easily import out multiple business accounts into Quicken, something I was not able to do with Quickbooks. Updating accounts is quick and easy too. I like the simple flagging option that allows me to mark a transaction for later investigation.
CONSWill not generate a simple profit and loss statement based on accounts. I understand Quicken is meant more for personal, than business use, but it would still be a nice feature to have.
Reasons for switching to Quicken
Actually just added to Quickbooks to keep track of spending in a simpler more user friendly format.
Nina
Verified reviewer
Real Estate, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2019
Quicken Rental Property Manager works some of the time
I've been using this program for over 10 years and while it it not perfect it is better than nothing. I would like the rental part to be easier and more reliable to use. I like that you can integrate Zillow estimates and values to properties.
PROSI liked that it integrates all my accounts and I can track rentals, home and business at the same time. Reports are fairly accurate and are very useful for accounting and tracking purposes.
CONSHas bugs that I cannot figure out. Sometimes the transfers don't ever show up and the accounts get messed up. Hard to track rents in the format that is available. I can't figure out how to enter and keep all reconciled the way they want you to do it.
Maurice
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Best Accounting Software
The software is amazing and has made many accounting processes including invoicing and budgeting easy
PROSWhen it comes to business accounting, Quicken offers best features and makes it easy to handle budgeting among other business accounting needs.
CONSWell, although it is very effective and offers great features, it requires training and professional hands to use it effectively.
Phil
Verified reviewer
Education Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2022
Such a great software, I now teach it to my students.
I used this software for many years, and it became such a staple in my life that I decided to introduce it into the Computer Skills class I thought young teenagers. I think Quicken is an invaluable tool that will help kids get a great jumpstart in life, and make their money work for them.
PROSI've been using Quicken for nearly 20 years now, and having so much history within the software allows me great forecasting and predictive knowledge.
CONSUpdates are always terrifying.....especially when I've got 20 years or transactions in there. Back up early and often.
Reasons for switching to Quicken
Microsoft Money just didn't have as robust of a structure to it. It did a fair job at logging transactions, but was much weaker in connecting to external accounts, and forecasting.
Dena
Hospital & Health Care, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
Quicken is great for Finances
Being able to keep up with my finances on a daily basis. Also being able to download to my different bank accounts.
CONSVery occasionally, it changes my balances for no reason. Must be a glitch.
Patrick
Nanotechnology, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2021
Buyers Beware of Bullying (Extortion?) Tactics After You Buy
Very unfriendly customer support personnel who don't want to help problem solve
PROSThe software failed in its functionality on several fronts
CONSAfter the product failed to download my transactions properly from my broker, I chose not to renew my subscription. Shortly before the expiration date of my subscription, two huge "reminder banners" appeared on my screen blocking nearly a quarter of the computer screen. Neither banner contained a "dismiss" or "X-out" button, only a button saying "RENEW". Because the banners block the screen, several more keystrokes are required during every transaction to complete them. When the banners failed to disappear, I called to ask how to remove them. After talking to two supervisors, [SENSITIVE CONTENT] , both were abrupt and unhelpful, stating there was no way to remove the banners without paying the subscription price. I was told that the original subscription agreement warned of some "loss of functionality" upon non-renewal, but there is nothing more specific mentioned to give potential buyers an idea of Intuit's penalty tactics if you choose not to renew the subscription because of product failures. Let this review serve as a warning that once you subscribe, you are locked in for life. Caveat Emptor - Buyer Beware!
Tim
Retail, 1 employee
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed December 2018
Potential as a great product that suffers from poor quality
Quicken for Business has no real peers on the market. There are certainly much better SMB accounting packages, there are better investment packages and better rental property packages, but Quicken appears to be the only one that consolidates all these functions into one. This used to be a quality package with minor bugs. Since being spun off, the management has successfully converted this from a typical "license and download" software to an annual subscription service, meaning you have to continually pay to be able to use the software. They also appear to have changed something in the QA process, as it has become more common for updates to fix one thing and break two more. Still, the basis is there for this to be a great product if they can ever solve the bad development issues.
PROSFor a small business or and individual with rental properties, this product has a full set of features that, if working properly, could really help. Interface is easy to use. Most banking and investment services can be accessed to easily download and reconcile accounts.
CONSVery, very buggy. Some features just seem to automatically cause the system to crash. It seems way too often that the data file becomes corrupted. Recently changed to a subscription model, so you can't really keep a stable release.
Greg
1 employee
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2019
Online BillPay is not functional
If they resolve the BillPay problem, or if you confirm your bank will accept payment from Quicken through their DirectConnect feature, then the subscription/2019 version should be similar or slightly better than earlier versions. If you need BillPay, DO NOT UPGRADE Quicken until you can confirm they have patched their software to correct this apparent bug.
PROSSubscription/2019 version is similar to older versions. Tracks funds easily. Intuitive money management. Allows download/sync with checking, savings, credit card, and investment accounts. Subscription model is expensive, but will be offset by no longer having to pay monthly charges for BillPay.
CONSRequires "upgrade" to 2019 version. Requires deletion of old BillPay account and manual re-entry of all payee and account info during upgrade. As of 2/9/19 BillPay is not functional. Have been waiting since 1/6/19 for account activation, so can still not pay bills through quicken using the subscription version I am paying for. Many other customers with same complaint. Support says still trying to resolve similar tickets from customers from December 2018.
MARK
Insurance, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2021
Great financial tool! I would be lost without it!
I love this tool and use it daily to track all of my finances. i would be lost without it!
PROSI love how quicken puts all of your financial companies all in one view. The biggest reason i switched from Yodlee was the fact you could add recurring future dated transactions. Many financial tracking tools do not have this. This was a make or break feature for me, as I like to see exactly how much money i will have in the bank in 30,60, 90 etc.. days in the future. Quicken does this, and does it wonderfully!
CONSThe only con I can think of is there are too many features. I am by no means a power user, and just use the basic transaction features. I do not use any of the budgeting tools or other such things, but I am sure they are very useful to others. It would be nice to see a simple mode that turned off many of those features if you are not using them
Reasons for switching to Quicken
i could not do future data transactions anymore
David
Civic & Social Organization, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed March 2019
A Product Whose Time Has Passed
Quicken for more than a decade has been "the" standard for personal financial management and I used it for many years to track my families spending habits, transactions, retirement and more. It's "the" gold standard for anyone looking to track their financial health.
CONSMultiple online products, including Mint which is also owned by Intuit that makes Quicken, covers 90% of the features/functions that you would normally run on your computer. For those that don't want to trust their information to such web/cloud services then Quicken still remains a viable option. However, in recent years Quicken has begun to scale back on services like Bill Pay as banks and other online services take over. I don't think Quicken is going away any time soon, but it's very clear that it's time has passed and it's only a matter of time until Intuit makes the decision to retire the software.
Doug
Financial Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed August 2020
have to hold your nose to deal with thieving Intuit (maker of quicken)
it sucks; see the cons.
PROSworks most of the time but not always as upgrades have frequently broke my configured reports
CONSthey changed to a subscription service a couple years ago and force you to pay every year when I (and millions of other users) were perfectly content with the software that we already paid them for. While I hated that they were extorting a fee from me I almost got taken by them again when I went to downgrade my service to the lowest level. Their order form online starts the subscription the day you do the downgrade rather than starting it after my existing, already paid, subscription ends (which results in them stealing another month of fees from me). I hate them but as my title suggests; I put up with them because there is no other product that does what it does as well.
Randy
Accounting, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Quicken is Best Desktop based Home financial software
I have used Quicken for portfolio and asset management for over 20 years. The software has improved with new technology and returns excellent value.
PROSIts able to link to and download complicated financial transactions, maintain their values, shares owned from most major institutions. It links to your accounts with most major bank and credit card companies. It also allows non-online assets ans liabilities to be tracked. Their reporting shows net worth statements, cash flow statement and other reports suitable to track a large and complex portfolio of assets.
CONSLinks to some institutions can be damaged due to changing security needs. Their support in improving those links is excellent.
Reason for choosing Quicken
Quicken provides far better value than Excel, paper docs or Mint.
Joseph
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY