All Sage Business Cloud Accounting Reviews

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User Profile

Kevin

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Sage One has become am essential part of my business and I would recommend it to anyone

PROS

Ease of use. I have basic accounting training but, by using the help pages, I have managed to run my business without the expense of accountants. VAT returns are just a press of a button and all information is easily found if needed. The package has grown ( at no extra cost) and the stock control and invoicing side has much improved.

CONS

Sage support is very good if you have to telephone them - HOWEVER it is expensive! Very occasionally the system has crashed (not often) and it can cost you money to find out that it is their error not yours...

Jason

Verified reviewer

Automotive, 11-50 employees

Used daily for less than 12 months

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed September 2021

Cloud Accounting Package that is easy to use with limitations

Overall for our purposes the software is easy to setup and use. I like the ability to access it anywhere and the ability to attach documents to transactions in the system. Modifying the chart of accounts was easy but the lack of customization on the layout of financial statements is frustrating.

PROS

We have used the software version of sage products such as Sage Business Works and Sage 50 so the product and company are familiar to us. The ability to login to the software from anywhere and to no longer have to have client/server environment is great. The software was easy to signup for and was relatively easy to implement.

CONS

There are 2 large cons to this software in comparison to it's direct competitors. Con #1: The package has no ability to custom group GL accounts. So for example, if you have a section on your income statement for sales and you want to group sales by category and have a sub-total for that sales section you cannot do that. There is really no ability to edit the income statement layout or the balance sheet layout to add in sections and sub totals so you are stuck with the canned version of the software. Con #2: In an environment where you have multiple small companies, you look after you cannot have one userid and password to access all the companies. You have to setup each company with it's own userid an password then invite another user via an email link to join.

Reason for choosing Sage Business Cloud Accounting

Our thought was to stay with the same company thinking that the transition would be easier and we had been happy with their other product offerings in the past. The user interface also was easy to understand and utilize in comparison to quick books an xero accounting as we were already familiar with how Sage products work overall.

Reasons for switching to Sage Business Cloud Accounting

We made the switch as we wanted to get away from a client/server based software solution and wanted a cloud based solution.

NAtasha

Accounting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed May 2023

Regular User

I prefer it to other similar packages

PROS

Simplicity and quality. No jargon and very easy to adapt to

CONS

Slow to make new upgrades. Help service not up to scratch

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2019

Just don't

I wanted to use Sage business accounting cloud for basic bookkeeping and I couldn't even do this. My experience was of utter frustration. Not only with the lack of capabilities and difficulty in using the software but even worse, with their billing department. I was charged the wrong amounts every single month. Clients were charged for software that they didn't even use. Some clients were charged for software that I had already paid for. Nobody in accounts could fix it. Not even the directors were able to fix it. What an absolute disaster. I am absolutely at a loss as to how they are still in business.

PROS

The sage logo hinted that it may be similar to their line 50 product. Oh, how wrong I was. There is quite literally nothing good I can say about this software, their customer support nor their accounts and billing team.,

CONS

It falls way short of functional. It couldn't be further behind the competition if they did nothing. Essential features like repeating invoices were missing. You can't pay with or receive into the director's loan account. You are restricted in the number and type of bank/cash accounts you can have. Fixing anything is a mammoth task and even then, it doesn't actually fic the issues.

Daniel

Electrical/Electronic Manufacturing, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Simple, easy and professional accountancy.

very pleasant.

PROS

Easy to navigate, simple to use and looks the dogs.

CONS

There is no feature from sage itself for online payments. Subbing it to stripe is very expensive for big payments. I wish sage would have this feature included within their monthly billing and for small businesses we wouldn't get stung so badly with these card charges.

Reason for choosing Sage Business Cloud Accounting

Accountant recommended it

Andile

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2022

My professional side hustle enablers

PROS

Banking connections, this and the ease of allocation of transactions, I can track my spending habits and allocate my incomes with ease.Bookkeeping should not be hard and the solution makes sure it's a breeze.

CONS

I'm not sure it's this is a thing of the past... But I have multiple bank accounts linked and transfer between accounts can be be very complicated and you can easy duplicate transactions.I really don't like the idea of paying for add-ons such as cloud space. I think the more functionality required the more this can become expensive.

Reason for choosing Sage Business Cloud Accounting

I think pricing for basic bookkeeping functions, it's still the most reasonable.

User Profile

Terry

Verified reviewer

Photography

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2017

A very simple online accounting system

The ability to connect my bank accounts is great and a real time saver.

PROS

The fact that this is online and can be accessed from any device is a real pleasure. It means as a sole trader that I can enter receipts while I'm on the go or at home when I have a spare few minutes. I know sage was late to the party for online accounting systems but they have managed to make a simple system and one that starts cheaper than the competitors. The second main feature for me was the ability to automatically connect to my bank accounts and match my transactions as this saves no end of time and is all included in the monthly price. They also have a feature which allows you download your transaction in a CSV file as well, if you wanted to move them to another system.

CONS

It's not as customisable as the desktop version was but once you get over that hurdle and change your way of thinking and acting then you realise they had a reason for making it so simple.

James

Civil Engineering, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Startup engineering consultancy

Very positive experience would recommend to people in a similar situation looking to startup a business

PROS

Startup business, the software was easy to use and the features and help menu are excellent

CONS

Not having used any other products i cannot answer this as I have no comparison to make.

Macey

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Sage Review

PROS

It is very easy to use and simple to find things.

CONS

Cannot do separate applications in invoices.

Reasons for switching to Sage Business Cloud Accounting

Cloud based & price

Roy

Verified reviewer

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed January 2020

Unresolved Intermittent Services

last 3 weeks has been problematic without resolve and their Coms has been Absent

PROS

Sage accounting software is widely known

CONS

Sage accounting software support i snot the greatest.

Gustav

Construction, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

One of my best investments yet.

First of all i had no accounting software, no quoting and invoicing software. so this just makes my document presentation just that much more professional looking. also i only have to do the basic, and it does the rest for me.

PROS

As a non accounting person, i found this software to be just what the tax man ordered in terms of financial accountability features. it's so easy and and intuitive to use, i was able to get started on the first day and even issued a quote to a client.

CONS

well, i had trouble linking my business bank account to the software, but that could be the bank...

Reason for choosing Sage Business Cloud Accounting

Sage has an incredible track record and support, plus it was cheaper.

Reasons for switching to Sage Business Cloud Accounting

Sage was cost effective and charges in local currency which makes it cheaper, whilst also offering more features.

Bruno

Logistics and Supply Chain, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed July 2021

Sage could accounting - innovative solution

Incredible experience, easy to use and helpful to develop the business.

PROS

Sage Business Cloud Accounting is an innovative solution based on the sage software that allows to combine the original one with the cloud solution, as future and digital transformations needs.

CONS

The software is quite expensive if companies does not needs all features presented.

Reasons for switching to Sage Business Cloud Accounting

Primavera features are not so good as Sage, which is perfect.

Alan

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2017

Possibly the best accounting software we've ever used

Using Sage One allowed us to combine our Accounts and Payroll systems into one. It makes it easy to manage our accounts from any location and on any device. It also removed the worry of backing up and securing our accounts records.

PROS

The fact that Sage One is cloud based, is probably the best feature. No more endless backups and annoying updates to perform. Everything is taken care of and the support team are amazing. It's also simple to grant access to your Accountant, who can then do whatever that need to when it's your year end etc. A very clear interface provides an overview of your current situation and makes it easy for you to do your everyday tasks like entering and raising invoices, or checking who owes you money. You can easily produces account statements and everything can be emailed straight to your customers, so far less physical paperwork.

CONS

The Invoicing template choices are limited, but with a bit of creativity, you can definitely make something you can work with. The thing that needs the most attention is the method by which invoices and statements are emailed out. they appear to be from the email address you give the system, but are sent by Sage. Consequently, some clients weren't receiving their emails. We just turn any invoices into PDF's and email them ourselves. No big deal as we are still paperless, but it would be nice if we didn't have to. hopefully something that will be addressed on a future update.

Michelle

Verified reviewer

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Sage Business Cloud Accounting

Sage Business Cloud Accounting is easy to use, features are easy to access. Reporting for several different ranges of time-table very handy. No installation, no backup...very nice product to use!

PROS

Sage Business Cloud Accounting has all the features one would need from Accounting software. Easy to implement, do the setup, and train new Customers on how to use it. The add-on modules adds value to the software. The Accountant's easy access to assist Clients is a wonderful feature!

CONS

One improvement I would like to see: When adding a new Item from inside the Invoice screen, the new Item screen should include all features (such as selecting the Purchase account). Currently you have to exit the Invoice, create the new Item, and then continue with your Invoice

Reasons for switching to Sage Business Cloud Accounting

We took a complete online approach in our Business, and this had to include our Accounting software. Sage Business Cloud Accounting fitted the profile, and we are very happy using it!

Johan

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY