All TimeSolv Reviews
1-25 of 100 Reviews
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KARINES
Accounting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Timesolv review
My experience has been wonderful will recommend to others!
PROSEasy to navigate user friendly and support if johnnie on the spot Tiann is awesome!! Training and support is free
CONSnothing yet to report .
Reasons for switching to TimeSolv
Pricing and Support was not available
Stacey
Accounting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2023
If I could change one thing....
The user friendly capabilities. It's not open heart surgery (thank God) and mistakes are easily fixable.
CONSThe reporting function which is very crucial to our firm. Little to none in the way of customization.
Reason for choosing TimeSolv
Ease of use.
Reasons for switching to TimeSolv
Old company went out of business.
Shelby
Used free trial
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
3
Reviewed November 2015
Use it daily to track time
Usually quickly loads information. Sometimes it has issues with lag
Vendor Response
Thanks for your review. TimeSolv application and server performance is monitored by a third party application every minute of every day. We make this information public. See http://stats.pingdom.com/qa403g9ipulk/1147561 TimeSolv application uses performance optimized code generation to provide a fast loading web application. Since TimeSolv is web based application, a user may experience a lag due to their local network. TimeSolv also provides downloadable application for Mac, PC, iPad, iPhone, Android that may be a better option for slow network performance.
Replied November 2015
David
Automotive, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Simple and easy to use
This was a good purchase. I am very satisfied with it.
PROSI have only used it for time keeping, activity notes and billing. It is simple to use. it allows me to have more detail available for my client when I send them a bill.
CONSNothing I needed done was difficult. I would have been nice to have a few more activities that were already grounded in the software
Reason for choosing TimeSolv
They did not supply the kind of onboarding and customer support that I found with TimeSolv. There was a distinct lack of customer contact from others. When talking with others, I felt that because I was only one user that my purchase was not very important
Chris
Accounting, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Time Solv Heaven
I am happy
PROSMy coach to get up and running was terrific, stuck with me and helped work out the special issues that we had, to make it work for me.
CONSIt took awhile to understand what entry went where. Maybe a diagram of the structure would help. There is definitely more than one way to do it.
Reasons for switching to TimeSolv
The product was old fashioned, not in the cloud, and clunky. Also designed for a much larger firm than mine
Rich
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed December 2015
We strongly recommend TimeSolv as a cost effective and outstanding time billing tool
Our firm, The Brenner Group, started using TimeSolv in 2001. It is utilized to manage our unique timekeeping and expense reporting needs for our employees, who provide billable services to many clients simultaneously, with potentially different hourly or fixed rates for different assignments. On top of this, they are not in the office frequently. Initially, we simply asked employees to record their time, and then we exported it to MS Access and QuickBooks in order to do invoicing. As the product has evolved, we now do time reporting, invoicing and collections directly in TimeSolv, as well as managing our employees reimbursable expenses. The system has always been reliable, and easy to use. Our employees feel like they can keep track of their time and billing, and will soon be able to also track their individual accounts receivable. The system has grown and become more user friendly with each revision. We strongly recommend TimeSolv as a cost effective and outstanding tool to manage client timekeeping requirements. Well Done!
Greg
Law Practice, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Great invoicing tool and excellent customer service
TimeSolv is an easy software to use. I started using the billing features with little instruction. Very intuitive.
CONSI do not have anything negative to say about my 11+ years experience with TimeSolv
CARLOS
Law Practice, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2017
GREAT TOOL FOR SMALL OR LARGE LAW FIRMS
TIMESOLV MEETS WITH EVERYTHING A LAW FIRM NEEDS FOR TIME BILLING WITHOUT HAVING TO INCUR UPON RELEVANT EXPENSES
PROSEASY TO USE
CONSDOES NOT INCLUDE THE POSSIBILITY OF ADDING VAT
Vendor Response
Dear Carlos, Thank you for your kind words. TimeSolv does provide the option to include VAT. We will contact you directly to help you with the settings to enable it.
Replied January 2017
Larry
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed December 2015
Have used TImeSolv for over 5 years.
I am a sole practitioner doing largely insurance defense litigation. As I approached retirement I left the large firm practice. Clients kept calling etc. so I continued on my own. I could not have done so without TimeSolv. The software has evolved but it has always been very user friendly and when there was a problem the technical support people were there to correct my errors. They are friendly, articulate, and know the software completely. I have encouraged other lawyers that operate small offices to sign up. The most common cause of the failure of sole proprietors is their inability to get accurate invoices out in a timely manner. None of us like billing and if it is a challenge it is just too easy to do something more important. I just wish every online service worked as well as TimeSolv.
Kelley
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed November 2015
I love it.
We use TimeSolve exclusively for our timekeeping and billing. I have only good things to say about the program. It is so much easier to use than our old system (that we paid a lot of money to purchase). Everything about the program -- including client information set-up, timekeeping, report generation, and invoicing -- is amazingly user friendly. We were up and running with TimeSolve immediately. I like that the program is web-based so that I can use out away from the office just as easily as when I am at the office. The program is so easy to use, there is no excuse for ever not getting billable time recorded on a real-time basis, or as close to real-time as possible. I am very glad that we made the switch over to TimeSolve -- it's one of the best admin decisions we've made.
Diana
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed November 2015
We use TimeVolv to track all our billable time.
So much of my time, working all day in multiple systems, is consumed in checking for the applicable password and typing it in carefully to access the next system, it always gives me a little thrill when I go to TimeSolv, type the first letter of my username and can simply click it from move on with my password having autopopulated. I am so glad TimeSolv has this feature. At the end of a busy day when finishing up the accounting of my time, ready to complete the day, it is nice to have that convenience. Many of the other systems I use all day do not. Thanks for that!
Rob
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed November 2015
User Friendly Time and Billing System
I operate a small firm, primarily specializing in defense of workers' compensation and liability claims. Our clients run the gamut, from those who merely need a faxed invoice to those who require electronic billing submission. TimeSolv has worked great for all of these applications. As an attorney who is somewhat technology challenged, I needed a system that was user friendly and I have found TimeSolv to be very user friendly. In addition, their support is top notch. We are very satisfied customers.
Scott
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed December 2015
We've been customers for 12+ years!
When I started my law firm in 2003, I needed a state-of-the-art cloud-based billing software to support our practice. As we've grown over the years, we needed a platform to support our growth and TimeSolv has been there every step of the way. With over 1000 clients and dozens of timekeepers, we remain huge fans of TimeSolv and regularly recommend it. They have "kept up" with the changing needs of our practice and our profession. And are continuing to improve their product.
Neal
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed November 2015
Outstanding!
We have used Timesolv for over 10 years. It has great functionality. Allows multiple matters to be created for a single client and provides menus to select matter as well as tasks performed. We use the records to print out time reports each month and we send them to our clients. This is not only simple to do but, more importantly gives the client comfort as to our time keeping and charges. Our invoices are never challenged! Highly recommend this Internet based service.
Jennifer
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed December 2015
RimeSolv Legal Billing Review
I recently changed billing software to TimeSolv and find it extremely easy to navigate through the system. Learning the program did not require extensive training sessions and I find it easy to figure things out on my own. I find the billing reports simple and easy for client's to read and they are quick to prepare. Having been through 4 different types of legal billing systems I can say by far this is the best one I have used in the last 18 years.
Jose
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed December 2015
Versatile, Easy to Understand, Reliable
We've loved working with TimeSolv to help build out our billing and compensation infrastructure. They're extremely responsive and willing to help guide us through features, and even build in features that we request and they think will add value to their user base. I've tested out many pieces of billing software, and have found TimeSolv the most intuitive to use. Overall, great product and group to work with.
Elizabeth
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed November 2015
Great billing software!!
Have been using this billing system since 2012. Have had a few issues mostly with the Ledes format needed for some of my clients but customer service was helpful. The only con I can think of is that I cannot create a draft bill for a specific matter without generating draft bills for all the matters of that specific client. This can be frustrating. Overall is a good billing software.
Samuel
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed December 2015
longtime user - very satisfied
I have used timesolv for 15 years (I was a Beta tester for the initial version). It is very flexible, easy to use, affordable and provides features that are typically only available in more expensive products. I find its "reports" features especially useful because they allow me to track how my firm is doing throughout the year.
Hind
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed January 2016
We would recommended TimeSolv to others because of our satisfaction.
We want you to know that we are pleased with the quality of service TimeSolv provides. We appreciate the responsiveness of customer service when we have questions and the way you conduct business. We would recommended TimeSolv to others because of our satisfaction. We look forward to doing business with you for years to come!
Elliott
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed November 2015
Small firm/sole law practitioner user for nearly 15 years.
Cloud-based billing, ease of use, responsive and knowledgable tech help when needed, professional-looking template and custom invoices, and reasonable pricing are just a few of the reasons I have been using Timesolv since I left my last large firm. Clients have never complained either.
Janice
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed December 2015
Top Tier Customer Service
We rarely encounter any difficulties with using Timesolv (and when we do, it's usually something we have overlooked.) But when we need help, that help is there immediately. They are meticulous, thorough, and courteous. It is a pleasure to work with them.
krystal
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed December 2015
Great for billing!!
TimeSolv was great and the customer service was even better. Our firm recently switched to a case management software that included billing, so we had to stop using TimeSolv, but man, do I miss it! Nothing I've seen or used compares.
Jonathan
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed November 2015
TimeSolv is Great!
I have found that TimeSolv is easy to use and maintain my billable hours. With it being web based I can enter time from home or the office. I have yet to miss a billing deadline and for that I'm grateful.
David
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed November 2015
I strated a new law firm and chose Timesolv for my time/billg software.
The software is very intuitive and it is also very forgiving when you make a mistake. The inter face with QuickBooks makes the accounting much easier for my bookkeeper.
Karen
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed December 2015
Great software & service!
As a former Timeslips user, I am thrilled with Timesolv. It is user friendly and their customer service is outstanding. Very pleased and would highly recommend to anyone.