All Tradogram Reviews
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Jennifer
Verified reviewer
Company size: 11-50 employees
Industry: Construction
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
January 2020
POs and Internal Control Made Easy!
Amazing! Tradogram's customer service is outstanding. I love how you can instantly chat with a representative and all your previous chats are saved in the bubble and also emailed to you after.
Pros
I love how you can create order approvals at different levels, input budgets, and sync with Quickbooks!
Cons
Lack of reporting. I find that there are not enough report options, specifically for current inventory counts. The only other thing I would love to see is for 'received' POs to sync to Quickbooks as 'item receipts'!
Reasons for choosing Tradogram
Simplicity, price and Canadian! This software was one of the only ones I saw that was simple enough for all departments to use. We always love to support other Canadian companies, but we also couldn't say no to the price! Well worth every dollar.
Rachelle
Company size: 11-50 employees
Industry: Construction
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
February 2021
Incredibily User-Friendly Purchasing Software used by Home Builder
I spent weeks scoping out programs, researching and doing demos, and Tradogram is like no other and beat all the other programs by a long shot. They are responsive, fairly priced, software is so easy to use & maintain and their programmers are based out of the same building, so there aren't multiple time-zones to work against if you need to speak with support. We are very happy Tradogram customers!!
Pros
Tradogram has made our processes run smooth and straight-forward. Everyone - from the Site Supervisors, trades to the office staff, have been able to use and navigate without any issues. Some of the site supervisors have never really used a computer in their job, and they were able to create PO's and understand the system within 30 mins of using it. I am very pleased with how easy it is to create a PO, how easy the approval process is for all parties & how the program communicates through email (with just a click of a button you can view a PO or approve/reject). Everything is customizable and we were able to tailor the program to work exactly how we envisioned. We were even able to add a link to a SharePoint folder right on the PO itself, so trades could access the project files. Another huge positive, is that this program is cloud-based, so anyone can access it from anywhere. It has made working remotely infinitely easier. Also, budgets are easy to import and track by accessing the "Spend Report". This is a huge deal for us, so we can see the original budget vs. what we've spent to show what is remining for each line-item.
Cons
Initially with the integration setup, there was an issue with getting the vendors to push over from QuickBooks Online and a lot of the GL accounts were not communicating. But with the help of the support team, we were able to get to the bottom of all the issues quickly and effectively. They were super helpful in getting it working and integrated properly. Also, not really a con because we got around it, but we were told there was an iPhone app coming out for this software before Christmas, and it still hasn't been released. We rely heavily on apps for communicating/working remotely, since our whole crew is working from different cities & provinces. So instead, we decided to get our site supervisors iPads and we saved the web login page to the home screen of the iPad, so it works just like an app. It seems to work better anyway because the screen is bigger and easier to navigate on.
Reasons for choosing Tradogram
We chose Tradogram for a number of reasons: 1. Canadian company & support/programmers are located in Canada too (no time-zone issues) 2. Fair price 3. Had all the features we were looking for 4. Budget tracking capability by line-item
Response from Tradogram Inc.
Thank you for the lovely review Rachelle! We love working with you and your team too!
Replied February 2021
Crystal
Company size: 201-500 employees
Industry: Hospital & Health Care
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
4
FUNCTIONALITY
4
December 2022
A product to get you organized!
Our overall experience with Tradogram has been wonderful. This product has allowed us to log and know what inventory we have, order from that inventory list and/or from outside companies. Invoicing has allowed us to keep track of our spending or manage the status of our purchases.
Pros
There is many features of this product we like. The inventory management, ease of ordering, the creation of invoices for tracking and management, and the tiered access/permission levels.
Cons
I wasn't a part of the team who set this software up, but as a user, it would've been helpful to have video instructions/guidance on the functionality per user type to assure we are utilizing all the features available.
Crystal
Company size: 10,000+ employees
Industry: Management Consulting
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
January 2020
Tradogram
Pros
I like the way that way that it is set up and it is very user friendly
Cons
The fact that you cannot edit requests or add documents once it has been sent. Also that unless a request has been awarded, there are no reporting options.
Reasons for switching to Tradogram
Because DeltaBid went out of business and they didn't have reporting options
Response from Platinum Integrated Business Connections
Thanks for the feedback Crystal! There are many comparison tables and charts available for your active requests. We will be adding more editing capabilities to requests very soon! We'll keep you posted :)
Replied January 2020
Kristi
Company size: 11-50 employees
Industry: Marketing and Advertising
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
November 2022
Good off the shelf solution for direct mail purchasing
It's been great. Our contact is responsive and we have direct email access. We can reach out and ask any question and they'll respond with answers. It's nice to speak to someone whenever you need help with something and not an automated system. Much more personable.
Pros
This software provides us with the fundamentals of vendor management, requests for quotes, purchase orders, and reconciling invoices.
Cons
There are areas we would like to customize more for our particular industry and way of doing business, some of them are too big for Tradogram to implement, however, we have been able to purchase customizations on several areas that have helped as alternative solutions. They are always willing to see what they can do to address the request.
Reasons for choosing Tradogram
It had the fundamentals, was pretty easy to set up and use and the cost is affordable for a small company.
Reasons for switching to Tradogram
Software became unavailable.
Anna
Company size: 11-50 employees
Industry: Mechanical or Industrial Engineering
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
September 2022
Great for Purchasing
We use it every day and I really like it. The cost for the program is very reasonable.
Pros
This program is very easy to use, works and integrates well with our accounting program and I would recommend this to anyone.
Cons
It had some glitches at the beginning, changes and improvements have been made and has made program much easier to work with.
Paul
Company size: 201-500 employees
Industry: Individual & Family Services
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
December 2022
Tradogram Review
It's good it's easy to use my only complaint is above.
Pros
I like the usability and inventory function I can see exactly what's available to me at our warehouse. I also like the way I can import carts to create reqs from outside websites
Cons
The order status feature is a big thing for me Closed, Pending, fulfilled needs to be done better. I see an order fulfilled but that does not mean I received the order I need a feature that says delivered or not delivered ordered from the company does not mean I received the product. This could be on our end but it needs a feature to tell me exactly which order I received and am still waiting for.
Biniyam
Company size: 501-1,000 employees
Industry: Non-Profit Organization Management
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
September 2022
Tradogram Procurement and inventory management softwares
Tradogram help us for simplifying the procurement process and we are efficient. We save our time and all documents and datas are kept on the system.
Pros
Its simplifies Manual Quotation collection. Its easy to fill on this app. Most Vendors likes it.
Cons
Its better if it works on BID analysis too.
Heather
Company size: 51-200 employees
Industry: Health, Wellness and Fitness
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
October 2022
purchase management
I enjoy how easy it is to use and the ability to save as a draft if needed as to not lose the inputted info if interrupted.
Pros
The system is very user friendly and does not take a lot of time to submit an order.
Cons
I wish that it had some recall so that I did not have to type things in everytime when they are repetitive orders.
Response from Tradogram Inc.
Thanks for the review Heather! Regarding the repetitive orders, just try the "clone" option. That way you can recreate a transaction with just a couple of clicks. Feel free to reach out to our support team if there's anything else we can assist with. :)
Replied November 2022
ana
Company size: 201-500 employees
Industry: Business Supplies and Equipment
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
December 2022
tradogram
easy to use and easy to navigate
Pros
easy to see what is needed
Cons
some vendors are not on here, which we has several vendors we use on here
Dan
Company size: 11-50 employees
Industry: Building Materials
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
January 2020
Tradogram Review - Galloway Lumber/Smartlam NA
With tradogram I have implements a process into our company that allows me to track how much is spent on a specific job or task. I like that it collects data on all of the material I buy as well. It has and will allow me to collect data for research more easily. This way I will be able to see where to save money over time.
Pros
What first caught my eye was the user friendly interface. There is ease of use throughout the process of using Tradogram. The online chat support is great, they are always friendly and get back to me within a reasonable time and 90% of the time can solve any issues I am having.
Cons
I do not like when I search for a PO, or a delivery etc. and I find the one I want and open it, when I click to go back to Purchase orders, it takes me back to the first page of all the PO's I want it to go back to what I have searched for...
Reasons for choosing Tradogram
User interface, customer support, cost, had the attributes I wanted
Response from Platinum Integrated Business Connections
Thank you for the feedback Dan! We are taking all your notes into consideration for future upgrades. Feel free to contact support at any time with suggestions, we love to hear from users and even offer customization options. :)
Replied January 2020
Ana
Company size: 2-10 employees
Industry: Import and Export
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
March 2021
Cost-effective streamlined purchasing solution
The customer service has been exceptional. They respond within minutes and channel inquiries to the right department. For its cost-effective solution, Tradogram definitely offers a much higher return on investment next to others because of their attention to details when resolving situations.
Pros
100% visibility of our spending. The flow of data among modules makes it very friendly and efficient to take actions available including report generation within each module. The flexibility to edit POs once issued is a plus. Very clear and easy to navigate dashboard feature. The very soon-to-be most liked in the near future is the smartphone App. Eagerly awaiting its deployment!
Cons
Tradogram comes with no basic written instructions to use its modules and grasp the flow of data. It is a simple software but that would save the many hours taken to become familiar.
Reasons for choosing Tradogram
Cost effectiveness and features offered for our current and future needs.
Adam
Company size: 11-50 employees
Industry: Industrial Automation
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
January 2021
Great Software for Small Companies with small budgets
My overall experience with Tradogram has been an A+. Our business has become more efficient due to the flexibility and visibility of Tradogram. We are a small business with a small budget and this software checks off all of our "needs" list, and also some of our "wants" list. You won't be disappointed.
Pros
This is very powerful purchasing software. It was meant for buyers who need to stay on top of their purchases and be able to provide statuses of their orders instantly. The dashboard feature allows you to track orders that are late, and orders that are due to arrive. No need to run expedite reports! The status feature of "pending supplier acceptance" which requires the supplier to approve your purchase order is a game changing feature. You can always stay on top of your orders making sure they are processed and not disregarded. My engineers can enter requisitions electronically which makes the PO creation process just a couple clicks. We utilize the projects feature so we can control and have immediate visability to spend.
Cons
We have tens of thousands of items (part numbers), and trying to download to CSV to view the data is a struggle. However, all other CSV downloads needed for all other data has been fast and efficient.
Reasons for choosing Tradogram
Best software for the cost with the strongest purchasing features.
Reasons for switching to Tradogram
Obsoleted software and needed to be current for today's demands.
Carlos
Company size: 201-500 employees
Industry: Food & Beverages
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
March 2021
Software review
Pros
Inventory, deliveries, and contract management. Tech support. Report issuance.
Cons
Needs more refinement in certain modules such as adding tracking delivery in Expenses. Requests are to restrictive. There should be more adaptable such as adding files in chats with vendors and more flexibility to modify. Ability to interact with other platforms such as Google suite and project management software. When sending emails to vendors, there should be a capability to send to more than one.
Reasons for choosing Tradogram
Inventory management Cost Ease of use.
Ray
Verified reviewer
Company size: 1,001-5,000 employees
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
April 2018
This is a slick tool that works (!) and is really easy to navigate around.
The handling and processing of ordering S/W and H/W; record keeping; forecasting; maintaining historical data, budgeting, approvals - all made very easy!
Pros
More experience related: The support desk is super to work with and spot on with resolutions. Most: Constantly upgrading the product, with features and functions that really assist you. A well thought out design of the product, definitely with the help and influence of A/P SMEs. Helps on the back-end of a fiscal year - what I spent this year with whom and how I can leverage this data in forecasting the future FY. Reporting is great - dump the data and analyze vendors, spend, historical data, bid process, etc.. Solid product, with no defects detected. Don't forget to review the tutorials within the application neat little feature. Start with creating a requisition, etc walks you through the process. Definitely, I endorse this product for/in your organization. We (IT) have not shared the product with Accounting and Finance. This is our best-kept company secret.
Cons
Nothing that I can identify. I've worked with SAP and PeopleSoft - this application makes it so easy.
Response from Platinum Integrated Business Connections
Thank you so much for the review Ray, we love working with you too!
Replied April 2018
Vishal
Company size: 51-200 employees
Industry: Information Technology and Services
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY