Function Point Software


 

Function Point is a cloud-based solution for advertisement agencies that features project management, project accounting, team collaboration, data visualization and data analysis. The solution is suitable for agencies of all sizes.

Function Point’s project management feature enables managers to track upcoming tasks, create interactive Gantt charts and assign workflows to team members. It also allows team leaders to calculate quantitative metrics such as return on investment, and they can forecast budgets and pricing. The platform facilitates collaboration between team members, as it provides a single platform to communicate messages and share documents.

The solution’s analytics feature enables professionals to collect, clean, visualize and summarize data in real time. Function Point integrates with Quickbooks Online to provide accounting capabilities.

 

Function Point - Gantt chart
 
  • Function Point - Gantt chart
    Gantt chart
  • Function Point - Reporting
    Reporting
Supported Operating System(s):
Web browser (OS agnostic)

147 Reviews of Function Point

 

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Software Advice Reviews (4)
More Reviews (143)

Showing 1-4 of 4

Anne from Food Manufacturing
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2018

June 2018

Function point review

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Product Quality

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Value for Money

Pros

Very pleasing for the data to look at. Helpful for everyday use on our group to visualize more our project.

Cons

Maybe some upgrade for this product soon. This might help to improve the software to more convenient features.

Review Source
 
 

Nolan from Clum Creative
Specialty: In-House Agencies
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Function Point has amazing features with less than incredible interface

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Sometimes we have issues syncing expenses with QuickBooks.

Pros

Everything that Function Point is designed to do is almost perfect. Works well, and is easy enough to use. Love both the functionality and integration with other software.

Cons

The user interface could be a bit less clunky. It looks and feels dated and busy. I'd rather the processes were more linear as opposed to having everything open with users able to click on any text box at any time.

Review Source
 
 

Mitch from Clum Creative
Specialty: Full-Service Agencies
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

It helps us work on a lot of projects without missing important details.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It helps us stay organized, move quick, and schedule our projects. We love how it helps us better serve the customer.

Cons

There are not enough features such as easy to use scheduling, SalesForce integration, and the time allocation tool isn't great.

Review Source
 
 

David from Matchbook Creative
Specialty: Full-Service Agencies
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Move over Toggl, there's a new time tracker in town!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Function point is incredibly good at consolidating your billable hour tracking, creative briefs, projects and more. Additionally, it allows you to have multiple team members working on the same project at once.

Cons

The only thing that I have found frustrating with function point is how easily the timer clears (you win this one, toggl). If you accidentally close the tab you were tracking time in, say bye-bye to your accurate number. This is easily solved by popping out the timer, but sometimes you just forget.

 
 
 
Showing 1-20 of 143

Eric from VSBrooks
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

We switched over from wokamajig and couldn't be happier. Mobile app was a great addition.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Pros

Tracking a job for progress and financials is a breeze as well as estimating jobs. If everyone uses the way they are supposed to it makes things very efficient.

Cons

I would like a quicker way to sign in. it would be great if there was a way to preview attached files without having to actually download them.

Review Source: Capterra
 


June 2018

June 2018

Great agency tool

Ease-of-use

Functionality

Product Quality

Customer Support

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Functionality
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Tracking progress and budgets, great tool for streamlining processes.

Pros

As a user and not as an administrator, it's easy to log time, find tasks and ensure you are within the time budgeted to you.

Cons

The user interface/dashboard could use some upgrading. Also, the amount of clicks that it takes to find what you're looking for can sometimes be frustrating.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: June 2018

June 2018

 

Thanks for sharing your feedback with us!

 

Katie from J.O.

June 2018

June 2018

Function Point is integral to the organization of our projects.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

The customer support for our team has been phenomenal. Our rep listened to our traffic issues and helped us come up with the right solution for our company.

Cons

I wish I could look into analytics on my timesheets. We're always trying to increase efficiency so seeing some sort of chart or graph with my billable vs non billable time over the span of different time periods would be very helpful.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: June 2018

June 2018

 

Hi Katie, thanks for your kind words here. The great news is that we have the perfect way to visualize your billable/non-billable time over a period of time. Your Customer Success Manager will be reaching out to show you how you can do that in FP!

 

Roger from Advantage Design Group

June 2018

June 2018

Overall my experience has been good.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

It is cloud based, easy to search, and simple interface for inputting time by task, or in the week;y view

Cons

No way to schedule a task or automatically assigning a task upon completion of a previous task. In other words a need for dependency task.
Currently we use a single note for our developers, and designers to put there needs in. this note gets copied and sent to the client once a week. Since the same note is being edited by different people it sometime would get over written when saved. it would be nice to have an area where they could add a need to a list that has either a date or checkbox to indicate it has been fullfiled. and that need is saved as an individual item in a database.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: June 2018

June 2018

 

Hi Roger, thanks for your feedback. Your Customer Success Manager will be reaching out to dig into your concerns and show you some ways to solve them, so keep an eye on your inbox!

 

Kerri from Nail

June 2018

June 2018

Liked ease of QB integration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
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Pros

Ease of integration with other software has been a positive thing as well as the customer support. Ease of syncing

Cons

theres been a few times where syncing has thrown off invoicing and function point has had to trouble shoot with our bookkeeper

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: June 2018

June 2018

 

Hi Kerri, thanks for sharing your thoughts with us!

 

Katie from Turnpost Creative group

June 2018

June 2018

Easy to use, intuitive, great customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Ease of use and great work performance - great partner tool!

Pros

Ease of use and amazing customer service. I can't imagine using another project tracking software - it's a hit at our office!

Cons

Any changes! The changes to the "creating a task" function was tough to get used to - it was too easy to leave a task in "Draft" mode.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: June 2018

June 2018

 

Hi Katie, we're so glad to hear FP is a helping you and your team become more profitable and productive Thanks for sharing your thoughts with us!

 

Dave from Central Station Toronto
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Seems like a pretty good program. Haven't had any issues with it from my pov. Does its job well.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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This software is great for logging hours on your projects.

Pros

I love the weekly view for logging hours. The daily logo UX is a bit bulky. I'd rather have the option to view weekly instead of daily personally.

Cons

I have issues with duplicate docket alerts. I feel that the dockets or file names should automatically reshuffle to alphabetical order.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: May 2018

May 2018

 

We appreciate you sharing your feedback with us, Dave. Keep an eye on your inbox - we'll see what's going on with your docket alerts.

 

Rose from Lightsource Creative Communications

May 2018

May 2018

Function Point does what we need it to do!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
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Value
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Pros

Function Point provides most of what we are looking for. It is easy to create invoices for our customers!

Cons

Function Point won't allow you to modify a batch invoice (not a big deal though -- I just have to delete that invoice and start over).

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: May 2018

May 2018

 

Thanks for taking the time to share your feedback with us, Rose!

 

Jackie from Schaefer Advertising

May 2018

May 2018

I love FP, it's easy to use and covers everything we need it to cover.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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Pros

I like that FP is very easy to use, and intuitive. There are multiple ways to review jobs (financials, hours, etc) and pull different reports which is incredibly helpful.

Cons

I think an improvement could be for email notifications, I haven't seen that as an option. As far as workflow/scheduling goes, it would be awesome to be able to know when a task or notification was pushed to you via email.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: May 2018

May 2018

 

Hi Jackie, thanks for your kind words about FP! Your Customer Success Manager will be reaching out to show you how to enable those email notifications for yourself. Keep an eye on your inbox!

 

Lauren from Pytchblack

May 2018

May 2018

I have had very few problems with this software. It works great for our small business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

I like that I have the ability to customize our invoices as much as we would like to. I like the search functions and how it integrates with our email.

Cons

I wish that there were a wider range of reports that could be run. I wish that I could call customer service and speak to someone right away instead of sending an email and waiting for a reply.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: May 2018

May 2018

 

Hi Lauren, thanks for your kind words here. Keep an eye out for what's coming with reporting, and great news -- you can definitely give us a call! (functionpoint.com/contact-us)

 

Aylin from Banyan Communications

May 2018

May 2018

I use it as an employee for a creative agency to track hours of client work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to plug in hours with notes. Love that it is real time with no need of saving the application after a new entry has been submitted.

Cons

Assigning Tasks are a bit of a headache and not as intuitive. Consolidating some features will help make the program not seem so overwhelming. Would like a better display of project management dashboard

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: May 2018

May 2018

 

Hi Aylin, thanks for sharing your feedback with us -- we really appreciate it!

 

Elaina from EB&L Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Overall a positive experience!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Functionality
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Value for Money
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Support

Production, accounting and CRM all in one place!

Pros

We like how FP serves as an aggregate for our production, sales and accounting divisions. The FP staff are very helpful and exceedingly pleasant (love those Canadians!).

Cons

Quickbooks integration could be improved. We spend a lot of time checking and fixing invoices before they can go out to our clients. Clients end up with more than one account due to the issue with ampersands. (And pretty much ALL our clients have an & in their company name!) It would be nice to be able to import a new list of prospective client contacts from an excel file, instead of having to type them all in individually.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: May 2018

May 2018

 

We appreciate you taking the time to share your thoughts, Elaina. Your feedback is now with the Product Team for consideration.

 

Walter from MarketsOnline
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Function point takes the messiness of time tracking out of the equation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to track time and stay up to dat with my workload, and when I am asked what I spent my time doing, my boss can easily pull up my time sheets and see what was done

Pros

The ease of which I can track time and be aware of deadlines and time estimates. Function point helps me stay ahead of my workload

Cons

You have to refresh your browser whenever a new task is added, requiring you to stop your time and copy and paste the time

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: May 2018

May 2018

 

Thanks for sharing your thoughts with us, Walter. Your Customer Success Manager will be reaching out to clarify why you're needing to refresh your browser when a task is added. Keep an eye on your inbox!

 

Madhu from Atlas Copco India Limited
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

Function point tool is awesome. It just finishes my work in no time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support

as stated earlier

Pros

Reports features, Leave features, Currency features, user-friendly, more approachable, perfect reports as per requirements

Cons

1. When we create a batch invoice the currency (other than default) should be reflecting in the invoice when we print wherein as of today it doesn't reflect. It comes up as default currency.
2. FAM code should come in the "Invoices" tab when we pull all invoices report,

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: May 2018

May 2018

 

Hi Madhu -- thanks for your kind words. We're so glad to hear that FP is helping Atlas Copco become positively productive!

 

Carey from Outside Source

May 2018

May 2018

We use FP for estimate creation and hour tracking.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

Easy workflow for creating and exporting estimates. Being able to create templates and copy estimates allows for easy replication of scope of works.

Cons

search functionality is cumbersome. Mainly when attempting to navigate through search results. If you select a search result and then attempt to navigate back to the results page it does not work.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: May 2018

May 2018

 

Thanks for sharing your thoughts with us, Carey. We've passed your feedback on to the Product Team for consideration.

 

Elly from Insight Design Group

May 2018

May 2018

Great overall

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

To be able to track hours live with everyone at the office is very handy when monitoring projects.
Navigation is simple and intuitive.

Cons

Not really Cons but more suggestions :)

1. I wish there was more options with customizing the dashboard.
2. When I am logging in, entering password with CAP LOCK on, it does not tell me right away, like most other websites, so I end up entering it twice. I have to have the Cap Lock on quite often, so it could be really useful if it told me about it.
3. Also the Jobs tab under "View Jobs" - I wish more than 5 jobs can be shown on the drop down menu so it is quicker to reference different jobs.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: May 2018

May 2018

 

Hi Elly, thanks so much for your suggestions! They're now with our Product Team for consideration.

 

Katy from ( iii ) Design

May 2018

May 2018

FunctionPoint is a very powerful tool for project management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the organization capabilities for clients and projects best. The Quick Search bar is also super simple and I use it all the time.

Cons

there are some nuances, like needing to create an estimate prior to opening a job, and not being able to copy a project that take a little working around.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: May 2018

May 2018

 

We appreciate you taking the time to share your feedback, Katy!

 

Ceil from Boulton Creative

May 2018

May 2018

Function Point is fairly easy to use but if you ever have questions they have great customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
Value
Support
Pros

It helps me streamline my financial picture so I can look at our actual costs versus billed amounts easily to see where we need to improve on our estimating of time/resources needed to improve our overall financial health.

Cons

Sometimes I have a hard time finding things within the software. For example, how to change a setting to have the program do something different. However, the customer service is great so if I get stuck I just reach out and then have a folder in my email to save instructions from FP so the next time I have them handy.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: May 2018

May 2018

 

Hi Ceil, thanks so much for taking the time to share your thoughts with us! We're happy to hear about the great experiences you've had with our customer success team!

 

Jenna from Fieldtrip
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Robust platform that will work for some, but simplification is what our agency needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support
Pros

Previously, we were using Basecamp or Smartsheet and they had no where near the functionality of Function Point. Function point allows us to track our time, assign tasks and keep work flowing within our agency. Their customer service team has been great and on-site training was very helpful.

Cons

Simple reporting is not easy to pull. Adding daily tasks is too tedious, so not every department has tasks within each timeline. Tracking time by department by job is not easy to do, as it requires many steps to pull that report. We probably bit off more than we could chew with Function Point, and now realize we likely needed something more simple.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: May 2018

May 2018

 

Thanks for sharing your feedback with us, Jenna! Keep your ear to the ground for what's coming to FP reporting :)

 


May 2018

May 2018

Not the best UX, but does a great job at what it's for!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to fill out time sheets and check on the hours that team members are logging to track to budgets.

Cons

Not incredibly intuitive to do much of anything except filling out time sheets with. I've had a lot of questions for our "Function Point Expert" in our office especially when creating budgets with service groups.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: May 2018

May 2018

 

Thanks for sharing your thoughts with us! Feel free to reach out to us at anytime with questions: heretohelp@functionpoint.com

 
 
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