Function Point Software


 

Function Point is a cloud-based solution for advertisement agencies that features project management, project accounting, team collaboration, data visualization and data analysis. The solution is suitable for agencies of all sizes.

Function Point’s project management feature enables managers to track upcoming tasks, create interactive Gantt charts and assign workflows to team members. It also allows team leaders to calculate quantitative metrics such as return on investment, and they can forecast budgets and pricing. The platform facilitates collaboration between team members, as it provides a single platform to communicate messages and share documents.

The solution’s analytics feature enables professionals to collect, clean, visualize and summarize data in real time. Function Point integrates with Quickbooks Online to provide accounting capabilities.

 

Function Point - Gantt chart
 
  • Function Point - Gantt chart
    Gantt chart
  • Function Point - Reporting
    Reporting
Supported Operating System(s):
Web browser (OS agnostic)

106 Reviews of Function Point

 

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Software Advice Reviews (2)
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Showing 1-2 of 2

Mitch from Clum Creative
Specialty: Full-Service Agencies
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

It helps us work on a lot of projects without missing important details.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It helps us stay organized, move quick, and schedule our projects. We love how it helps us better serve the customer.

Cons

There are not enough features such as easy to use scheduling, SalesForce integration, and the time allocation tool isn't great.

Review Source
 
 

David from Matchbook Creative
Specialty: Full-Service Agencies
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Move over Toggl, there's a new time tracker in town!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Function point is incredibly good at consolidating your billable hour tracking, creative briefs, projects and more. Additionally, it allows you to have multiple team members working on the same project at once.

Cons

The only thing that I have found frustrating with function point is how easily the timer clears (you win this one, toggl). If you accidentally close the tab you were tracking time in, say bye-bye to your accurate number. This is easily solved by popping out the timer, but sometimes you just forget.

 
 
 
Showing 1-20 of 104


February 2018

February 2018

My design team uses this program to bill clients and track hours. It's definitely beneficial to all.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Pros

What I like most is adding hours, viewing time sheets, Saving budget codes and billing information is useful.

Cons

What I like least is the redundancy it feels like when creating a job. Once I've created an estimate, adding a job seems redundant, and I almost want to go straight to adding a task.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: February 2018

February 2018

 

Thanks for taking the time to share your feedback with us. We appreciate it!

 


February 2018

February 2018

Successful, intuitive, helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Efficient time tracking, understanding where I'm spending my time, where we are inefficient and how to be better for the next project

Pros

Efficient time tracking system and project management tool, also really great for pulling reports and understanding workload

Cons

Anytime you're going from no structure to full structure, there's a bit of a learning curve. But since everything has been up and running, the team has had little complaints.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: February 2018

February 2018

 

Thanks so much for sharing your thoughts with us. We're so glad Function Point is helping you understand where you can become more efficient!

 

Marlowe from Square Peg Design

February 2018

February 2018

Primarily used in putting amount of time spent per project.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Pros

Access to all projects. Can see how much each colleague is spending on a project. Also, it helps to see if you go over budget.

Cons

Can seem confusing. I think formal training from the get go would have helped. Trying to create a task schedule was difficult.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: February 2018

February 2018

 

Thanks for sharing your thoughts with us, Marlowe. Your Customer Success Manager will be reaching out to see how we can help!

 

Megan from C|change

February 2018

February 2018

Overall good, but key functions inscheduling, viewing and reporting are lacking.

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Functionality

Product Quality

Customer Support

Value for Money

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Pros

The interface is fairly intuitive. Fields are clear and the selections are good for efficiency. I've heard customer service is good and they work to help implement solutions

Cons

Time allocation and utilization reporting. We work on a high volume of work and the time average across days doesn't work well for us. I'd love to see an improved grant chart for scheduling and options to exclude time off for utilization reports.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: February 2018

February 2018

 

Hi Megan, thanks for your feedback. Your suggestion has been passed on to our Product team for consideration. If you'd like to elaborate on some of your other feedback, we'd love to hear it! Let us know here: functionpoint.ideas.aha.io

 


February 2018

February 2018

User friendly interface and a helpful support staff

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It provides a way for me to be able to know what jobs our company is currently working on and a way to invoice our customers.

Pros

The software is so user friendly you can figure almost everything out yourself and if not they have a very helpful support team that will help you with your issue.

Cons

There are small issues that can get frustrating. Integration with QB is not the best. Invoices and expenses will export twice sometimes even though the export button was only clicked once. Also, FP is able to read QB to tell when an invoice has been paid, which is great, but will not automatically change a job status from Invoiced to Closed once the invoice is paid.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: February 2018

February 2018

 

Thanks so much for taking the time to share your thoughts. We've taken your feedback back to the Product team, and would love to keep hearing how we can make FP even better!

 


February 2018

February 2018

The amount of detail available for us to use is very helpful, customizable dashboard is also a plus

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

The customizable dashboard is my favorite aspect of Function Point. The fact that each person can organize the information available in a way that compliments their position is invaluable. This is certainly important when each person has a unique hand in the process and needs to view the workload differently.

Cons

I think it could benefit from a feature allowing individual companies to further edit and customize certain aspects of the program. Something as simple as removing unused tabs and paring down the options to only that company's essential needs. I feel like this would save time on each individual company's level and make the program more efficient.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: February 2018

February 2018

 

Thanks so much for sharing your thoughts with us. We've passed on your feedback about further customization to our product team for consideration.

 

Nicole from Zipie

February 2018

February 2018

It's a great tool for project management. It's multi-layer functionality really makes it easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Value for Money
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Pros

It has a lot of ability to customize. I love that you can change your homepage to display different components of the software to fit what you're looking for. Not only that but you can also customize the reports that you can pull. This makes it easy to evaluate projects after their completion and determine profitability. Overall the software is pretty user-friendly.

Cons

There are some pieces of the software that I don't understand why you can't change. There are certain boxes that we can't edit and don't necessarily need. Or I would love to be able to make some boxes mandatory before moving forward. I also wish there was an easier way to see the schedules that get built out. The schedules are great because they let you setup each step in a job. However, I'd love to be able to pull a report that tells me what phase of the schedule each job is in. For example is Step 1 and 2 are marked "Completed" then it would show me Step 3 as the next "In Progress". This would be a huge help in our agency for project management.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: February 2018

February 2018

 

Thanks for sharing with us, Nicole. Your feedback has been submitted for our Product team to consider. If you'd ever like to elaborate on some of your feedback, let us know at functionpoint.ideas.aha.io. We're always ready to listen!

 


February 2018

February 2018

Function Point has many features and great customer service, sometimes too many features

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Functionality

Product Quality

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Value for Money

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The benefits far outweigh any cons, but the biggest benefit is having a one stop shop for all of the jobs we have previously. It makes the "same as last time" orders that much easier :)

Pros

I like the ability it saves previous jobs as far back as we have saved jobs. The ability to review previous jobs and provide good customer service to our clients by searching these items, makes my day to day job much easier!

Cons

The ability to customize to my specific day to day tasks. I would love to be able to make it more customer facing and "store front" like in the client portal and not as "warehouse" like.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: February 2018

February 2018

 

We appreciate you taking the time to share your feedback with us. We're so glad we're able to make a difference in your day!

 


January 2018

January 2018

Function Point is easy and simple to use. The interface is easily understood by each team member.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

The desktop version is easily understood with a clean interface. I like the option of the mobile application as well for on the go record keeping.

Cons

I love the idea of the mobile application; however, it freezes all the time and needs the bugs worked out. If you can fix these reoccurring issues I'll be a raving fan.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: January 2018

January 2018

 

Thanks for sharing your feedback! We'd love to learn more about how the FP app is working for you. Feel free to email us at heretohelp@functionpoint.com and we'll get right back to you.

 


January 2018

January 2018

Overall, the software provides the functions our agency needs on a daily basis.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Pros

I like that I have all our client's estimates and jobs at my fingertips when I need them, in a organized manner. I can see the overall health of a project at any given time - which helps us stay on budget. I also like being able to move employee's time around to different projects in an efficient manner - just a couple of simple clicks and the time is moved to the right place!

Cons

I wish there was a way to generate a master budget for all estimates related to a specific project. Our clients are always wanting a grand total for what a project, that has multiple jobs involved, is going to cost them. We end of up having to figure this separately and if would save time and resources if this type of feature was added.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: January 2018

January 2018

 

Thanks for taking the time to share your thoughts with us. We've passed along your feedback to our Product Team for consideration. We appreciate you letting us know how we can make Function Point better for you and your team!

 

Samantha from Stackpole & Partners

December 2017

December 2017

Great! It handles all of our companies needs and is quick to learn and easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Pros

The functionality. There are timesheets, components, notes, tasks, assign projects/time to employees, and everything that happens in Function Point notifies everyone by email when there is something added which is very helpful.

Cons

At the beginning we had a hard time with some people getting the notifications and some didn't, but that was fixed so now there's really no issues. Everything goes smoothly and everyone knows what's going on.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: December 2017

December 2017

 

We appreciate you taking the time to share your thoughts with us, Samantha! Please continue reaching out whenever you have feedback. We're always ready to listen.

 

Adam from Adam Nelson Creative Co.
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

I used this software as a freelance art director at an agency in Denver.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Product Quality
Quality
Value for Money
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Time sheets

Pros

It was easy to use. It picked up the job codes easily so filling it out was doable. It was easy to keep up with on a daily basis.

Cons

I don't remember anything that really bothered me about the software. Except for maybe the way it looks.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: December 2017

December 2017

 

Thanks for sharing your feedback with us, Adam!

 


December 2017

December 2017

First project management tool for our internal agency. Has been a good experience!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Value for Money
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For the first time we have jobs in a central place with easy access to job history and time tracking allowing a tool for staff workload balancing.

Pros

Good time tracking tools, good customizable request and schedule templates that cut down on job entry when you do the same type of projects repeatedly.

Cons

It is built more for external agencies and has more bells and whistles than our internal agency needs. No easy way to exclude features so as to not show a more complex UI than necessary.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: December 2017

December 2017

 

Thanks so much for sharing your thoughts with us! Please keep sending us your feedback -- we're always ready to listen.

 

Cathy from Plan A PR and Marketing

December 2017

December 2017

This software is very user-friendly and great for our small five-person agency.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

It keeps all of us informed on who has the ball in their court with the task assigning. With the ability to comment on a project, all who are working on that exact project will receive the note in their email and can follow along from project start to completion.

Cons

When you create a 'note' on a job, and if you forget to actually 'pin' the note to a person, Function Point will not alert you to say 'oops you forgot to checkmark the person you are sending this note to'.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: December 2017

December 2017

 

Thanks for sharing your thoughts with us, Cathy. Your feedback about pinning notes has been passed on to our product team for consideration.

 

Olivia from Nelnet

December 2017

December 2017

Daily time tracking, typically smooth experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Pros

Timesheet interface is easy to navigate and like how tasks move forward week-to-week; dashboard is easy to navigate

Cons

Timesheets should alert you sooner when entering duplicate jobs; completing tasks is tedious and requires too many clicks

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: December 2017

December 2017

 

We appreciate you sharing your feedback with us, Olivia!

 

Elizabeth from Bigbuzz Marketing Group

December 2017

December 2017

A solid project management service, but lacks specific features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

I've used it for over 6 years. As a legacy system for us, it works decently for creating estimates, invoices, etc., project management, etc. It's fairly easy to learn for new hires to use for basic use. Good timesheet options.

Cons

It lacks certain features like mass movement of multiple tasks or projects, the schedule feature leaves a lot to be desired, no integration with quickbooks, and reporting could be more robust.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: December 2017

December 2017

 

We appreciate you sharing your feedback with us, Elizabeth. We're sorry that you're feeling frustrated with some parts of the system. Your Customer Success Manager will be reaching out to you to see how we can help.

 

Robin from Peter Mitchell Associates
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Function Point is a great productivity tool that offers all the features that we were looking for.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The user interface is great and so easy that our creatives actually use it to track their time, while offering needed information for account services and project management AND it also back ends into Quickbooks to make AP and AR easier.

Cons

It would be great if the software had a more robust time tracking capability so that I can see more easily at a glance PTO, overtime, etc. That way, I won't have to invest in another software to track employee time.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: December 2017

December 2017

 

Thanks for taking the time to leave us your thoughts, Robin! We've added your feedback about time tracking to be considered by our Product team.

 

Jennifer from JODesign, LLC

December 2017

December 2017

Easy to implement after the training sessions. I am still learning new things nearly 3 years later.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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Pros

I love the timekeeping, the reporting and efficiency utilization of the reports. I can see where my staffing has holes, and what jobs are profitable. Priceless! As my company grows, we can utilize more of the FP features.

Cons

The CRM portion is not as streamlined as we originally wanted, but it has improved. It would be great to utilize this as some sort of marketing tool in the future with our prospects.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: December 2017

December 2017

 

Thanks for sharing your feedback, Jennifer. We love nothing more than to hear that Function Point is scaling with your company's growth. Congratulations on all your success!

 


December 2017

December 2017

I utilize FunctionPoint to manage my time, project estimates and jobs and assign tasks to my team.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
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Pros

I like that that job/client/financial/task/timesheet information is all in one central location. There is a lot of crossover in information, and it is nice to have a centralized location.

Cons

I do not like how non-user friendly the project management portion of the system is. There is little visibility to the status of tasks in connection to a broader timeline of dependencies/team members/etc. I would like to be able to "watch" tasks, answer questions, tag other team members, approve them for the next stage in the process or change person assigned to it when it's complete to initiate a new task for someone else. I also think there are a lot of glitches, where pages refresh on their own. I have noticed this on timesheets and task creation.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: December 2017

December 2017

 

Thanks for sharing your thoughts with us! Your feedback has been submitted to be considered by our Product team. If you ever have other feedback, feel free to email us at heretohelp@functionpoint.com

 

Princess from Freestyle Creative

December 2017

December 2017

Software we use daily that keeps on improving

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
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Pros

Function Point's Quickbooks Integration is one of the main reasons we chose to go with Function Point. It has been very helpful for our client services and accounting teams when exporting and sending invoices. Although it's not perfect, Function Point's integration with our accounting software makes our invoice delivery system much easier.

Cons

We are not aware of other integrations that Function Point offers for other software systems that we use, such as Slack, Google Calendar, Grow, Fathom, DocuSign/Adobe Sign, etc. Also, the reporting feature is under-utilized by our users because some reports require a program that can read XML files. Upgrading and adding new features would make FP even better, and because we've seen the software evolve, we wouldn't be surprised if new features are already in the works.

Review Source: Capterra

  Response: Function Point Productivity Software, Function Point

Date: January 2018

January 2018

 

Thanks so much for your kind words here, Princess. Stay tuned for what's to come!

 
 
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