Function Point software


160 reviews(4.5/5)
160 reviews(4.5/5)

Function Point is a cloud-based solution for advertisement agencies that features project management, project accounting, team collaboration, data visualization and data analysis. The solution is suitable for agencies of all sizes.

Function Point’s project management feature enables managers to track upcoming tasks, create interactive Gantt charts and assign workflows to team members. It also allows team leaders to calculate quantitative metrics such as return on investment, and they can forecast budgets and pricing. The platform facilitates collaboration between team members, as it provides a single platform to communicate messages and share documents.

The solution’s analytics feature enables professionals to collect, clean, visualize and summarize data in real time. Function Point integrates with Quickbooks Online to provide accounting capabilities.

Supported Operating System(s):
Web browser (OS agnostic)

160 Reviews of Function Point

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  • Hollis from Stag&Hare

    Number of employees: 11-50 employees

    August 2018

    Lots of Features

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Overall it's nice to have once tool for many of our project tracking/accounting needs.

    Pros

    There are a lot of features that could be disparate apps but all come together nicely in one program. We mostly use for estimating, time tracking, invoicing and reporting. We don't use the brief or schedule features currently but would like to look at them again to see if they might be good for our team now that we've bene using FP for a few years.

    Cons

    It took us a while to set up in a way that made sense for our teams/how we work and to put some best practices into place. When we first started using FP, the Brief and Schedule features were clunky/didn't work for how we work so we haven't been able to utilize them. I also feel like some workflows are clunky and I find myself going back and forth to different views to complete tasks, but make it work!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Function Point Productivity Software, Function Point

    August 2018

    Thanks for sharing your feedback with us, Hollis. Your Customer Success Manager will reach out to you to discuss how the Briefs and Schedules modules can work for your team!

  • Jessica from FatCat Strategies

    Number of employees: 2-10 employees

    August 2018

    Lots of pros, but also lots of cons

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It works for us, but the sun doesn't rise and set with it. Function Point lets us log a lot of information and communicate tasks with people who are out of the office well. But there is a steep learning curve, we've never been super happy with the billing integration for retainer clients, and the reporting is subpar. It works great for people who exclusively work on a project-by-project basis. But their "Retainer" integration leaves a lot wanting. It works, but it's not seamless.

    Pros

    It's really great for projects. The structure for setting up estimates and Jobs and Tasks works great when you're focusing on individual projects.

    And creating Tasks are straightforward, we love that you can pass tasks back-and-forth between team members.

    We can pretty easily communicate new tasks and jobs/projects to people who don't work in the office. Between Job description, Tasks descriptions and comments on tasks, Notes and comments on notes, and the ability to upload files, there's a lot of power there. Nice to have a track record of things.

    And when you're billing for an individual project, the billing function is great.

    Cons

    Billing for retainer clients is not simple or easy. Integrated billing was a big reason we went with Function Point, and it works great for individual projects, but I think the retainer function was added on as an after thought, and is very clunky. To the point that we're thinking about only using the FP billing feature for projects, and just billing Retainer clients straight out of QuickBooks.

    Also, the Reports are fairly worthless. They are so complicated to interpret, and confusing to create. Most of the reports don't pull up in the browser, they are automatic downloads to an .XML file. And some of the files names are completely different from what they are called in Function Point. I once spent half a day trying to recreate a report I had made a few months ago, but could not find the report listed anywhere in the Report section. It took a support ticket for me to find out that even thought the file name that had downloaded with the report was called "Cost Recovery Rate Report By Client", the report I had to run was called "Billable Hours Recovered By Staff".

    And the Jobs are pretty great, but it is annoying that you have to create and Estimate every time you create a new job. With Retainer clients, we don't always have to get an estimate approved before we start on a job, so it's just an annoying step. And it's another level of settings you have to go through to get things in the Job right.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Function Point Productivity Software, Function Point

    August 2018

    We appreciate you sharing your thoughts with us, Jessica. Keep an eye on your inbox for a message from your Customer Success Manager.

  • Lauren from White Rhino

    Number of employees: 11-50 employees

    August 2018

    FP Review

    Ease-of-use
    Functionality
    Quality
    Support

    Mostly we are utilizing FP for time tracking and project budgeting. The other tools aren't comprehensive enough for us to bring everything into FP - we use Smartsheet for scheduling (because it's a big-picture thing - not just about individuals hours), and currently customize a resourcing document that we export out of FP but it takes so much time to noodle, it's not really efficient. Generally speaking, it works well and it's easy to access. We understand one tool can't solve all problems - but if you could get resourcing reports to be more useful that would be huge.

    Pros

    Pretty clean interface. Like that it's cloud-based so it's easy to do my job on the go. Customer support is good.

    Cons

    The resourcing view is really difficult to use. I'd love if it there was a clean way to see someone's availability utilizing the full project timeline and hours assigned. Currently it pulls in vacation hours into that view (which is not helpful) and does not extend long enough to forecast team availability. Improving this would be a huge help and make using FP much more useful. Currently it's being used as a budget and time tracking tool. The scheduler is not that useful - the view is a little convoluted so we don't use it much to schedule projects - we use Smartsheet for that for it's simplicity. If you could improve your schedule view and process that would also be useful.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Function Point Productivity Software, Function Point

    August 2018

    We've passed on your feedback to our Product team for consideration, Lauren. Thanks for sharing your feedback with us!

  • Victoria from Utoka

    Number of employees: 11-50 employees

    August 2018

    Function Point Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's very simple to create gantt charts, schedules, and assign tasks and projects to our creative team. It's great for getting work done on time and making sure everyone is on the same page.

    Cons

    User interface isn't as beautiful or doesn't look as easy as it is. Our creative team has a hard time using it because they don't believe it will be as easy as it really is.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Function Point Productivity Software, Function Point

    August 2018

    Hi Victoria, we really appreciate you taking the time to share your thoughts!

  • Jordan from Dossier Creative

    Number of employees: 11-50 employees

    July 2018

    Good customer service but convoluted process

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Invoicing and time tracking

    Pros

    Constant added features and the ongoing ability to easily connect with customer service. Very helpful people who are willing to go the extra mile. Also feel like there is receptivity to change and hear our feedback.

    Cons

    So many steps to add users and create dockets. It would also be useful to have a Gantt chart functionality to schedule tasks and allocate time based on tasks, and also forecast utilization over the coming weeks/months/year/etc

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Function Point Productivity Software, Function Point

    July 2018

    Hi Jordan -- thanks for taking the time to share your feedback with us! Your suggestions have been submitted to our Product Team for consideration.

  • Darla from Practice Cafe

    Number of employees: 11-50 employees

    July 2018

    Not the most "functional" project management software but definitely keeps us organized

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The company pages in Function Point provide us with all the information we need because we're able to customize them to our needs. We can include the client information, but we also have team information so one page tells everyone who is involved with that client's projects. The customizable dashboard also allows each person to view things that they feel are important to them.

    Cons

    I find Function Point to not be as "functional" as its name might suggest. It is often laggy when you click on links. Getting to pages that you want to be on takes many clicks instead of just one (for example, it seems strange to me that clicking on the name of a "schedule" within a company takes me to a jumbled list of tasks rather than the actual schedule page where I can see things laid out in order). There isn't a good calendar view that allows a person to drag and drop tasks (and since I manage our company's design calendar, it would be great if I could do this since it's basically like putting together a giant puzzle).

    The customization seems to have stopped with the "dashboard" type of views of the main page and schedule pages. If you want to view, for instance, the time allotted to people within the company for a day, you might visit the Work Planning View, which overall is a great view (shows tasks assigned and a total number of hours allotted to each person). The downside is it always only shows everyone in the company, which isn't ever what I need. Being able to choose who I see in this view (and others like it) would improve the functionality a lot.

    There are also too many different ways to view things. There are at least three different ways to see how many hours of work a person has scheduled for the day. There are a couple of different views for tasks within a certain project. It can be overwhelming.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Function Point Productivity Software, Function Point

    July 2018

    Thanks for your feedback, Darla. Your Customer Success Manager will be following up with you on a couple items you mentioned. Keep an eye on your inbox!

  • Damien from Hard Edge

    July 2018

    Its ok but wish the interface looked a bit more modern and more user friendly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Allows me and my team to see time spent and work to budget.

    Pros

    Easy to log time with clock. Easy to rip a weekly timesheet. I like how the panels are customisable.

    Cons

    Hard to mark up printing costs without showing this to our client.
    Hard to review total income after marking up printing costs.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Function Point Productivity Software, Function Point

    July 2018

    Hi Damien, thanks for your feedback. Your Customer Success Manager will be reaching out to see how we can help concerning printing costs.

  • Jessica from Jason's Deli

    July 2018

    It makes our production flow with great efficiency.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The schedule dependencies make my life so much easier! I can manage the work flow from my desk or my phone.

    Cons

    My least favorite thing is how if I need to update the "Description" box, I have to do it on the Basic Info page, the Schedule - Basic Info page and in the Brief. It would be more convenient if I could update it in 1 place and it would communicate to the other pages.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Taylor from COLLINS

    July 2018

    Super easy to track jobs and progress.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Can easily upload expenses and hours so you can track job progress. Easy to upload your hours and track your teams hours.

    Cons

    Super easy to upload finances but wish there was a way to do estimates and invoices all in one place.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Function Point Productivity Software, Function Point

    July 2018

    Thanks for sharing your thoughts with us, Taylor. We appreciate it!

  • Verified Reviewer

    Number of employees: 11-50 employees

    July 2018

    I truly enjoy FP. It is easy to use and has all I need as a designer at an advertising agency.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that the dashboard is customizable and you can set it up how you like it. I also like the way that the notes and comments are structured.

    Cons

    The interface is less than appealing to the eye. It could be sleeker. Also, sometimes there are glitches. Like how you can't cancel when uploading a file if you start uploading the wrong one. You have to upload and then delete.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Function Point Productivity Software, Function Point

    July 2018

    Thanks so much for taking the time to share your feedback with us!

  • Sheila from Undivided (formerly OIC, LLC)

    July 2018

    Some features are user friendly, and there are reports that are difficult to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Estimates, Invoices, Fp accounting, List maintenance, printing preferences, subscription management, office preferences, timesheet, service and expense management

    Cons

    The least thing I like about this software is in the Reports section: Expanded summary, CRM and Sales, Work in Progress, Plan, Analyze.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    Good platform, always adding new features. Very robust in service offering.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's easier for our company to track results.

    Pros

    There are many characteristics of FunctionPoint that I like but what I like most is that it is a very robust platform that allows our company to do many different tasks including creating estimates, invoices, jobs, and more.

    Cons

    Although the software is consistently updated, the user interface can be very cumbersome to overcome and learn the software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Function Point Productivity Software, Function Point

    July 2018

    Thanks for taking the time to share your feedback with us!

  • Collin from Sprout Communications, LLC

    Number of employees: 2-10 employees

    June 2018

    Our team uses Function Point as a CRM tool for our agency. Works decent for what we do.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Keeps our team on task and helps to delegate workflow. Also, tracks estimate and work dollars well.

    Pros

    Manages our jobs well and creates detailed tasks for those who are seated in Function Point. It helps us work as a team.

    Cons

    The estimation tool is very limited, in my opinion. There are not very many formatting options in the text boxes such as bullets etc.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Function Point Productivity Software, Function Point

    June 2018

    Thanks for taking the time to share your feedback with us, Collin!

  • Eric from VSBrooks

    Number of employees: 11-50 employees

    June 2018

    We switched over from wokamajig and couldn't be happier. Mobile app was a great addition.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Tracking a job for progress and financials is a breeze as well as estimating jobs. If everyone uses the way they are supposed to it makes things very efficient.

    Cons

    I would like a quicker way to sign in. it would be great if there was a way to preview attached files without having to actually download them.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Function Point Productivity Software, Function Point

    June 2018

    Hi Eric, thanks for sharing your thoughts with us! We've passed your suggestion to our Product team for consideration.

  • Anne from Food Manufacturing

    Specialty: Other

    Number of employees: 501-1,000 employees

    June 2018

    Function point review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very pleasing for the data to look at. Helpful for everyday use on our group to visualize more our project.

    Cons

    Maybe some upgrade for this product soon. This might help to improve the software to more convenient features.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    June 2018

    Great agency tool

    Ease-of-use
    Functionality
    Quality
    Support

    Tracking progress and budgets, great tool for streamlining processes.

    Pros

    As a user and not as an administrator, it's easy to log time, find tasks and ensure you are within the time budgeted to you.

    Cons

    The user interface/dashboard could use some upgrading. Also, the amount of clicks that it takes to find what you're looking for can sometimes be frustrating.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Function Point Productivity Software, Function Point

    June 2018

    Thanks for sharing your feedback with us!

  • Katie from J.O.

    June 2018

    Function Point is integral to the organization of our projects.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The customer support for our team has been phenomenal. Our rep listened to our traffic issues and helped us come up with the right solution for our company.

    Cons

    I wish I could look into analytics on my timesheets. We're always trying to increase efficiency so seeing some sort of chart or graph with my billable vs non billable time over the span of different time periods would be very helpful.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Function Point Productivity Software, Function Point

    June 2018

    Hi Katie, thanks for your kind words here. The great news is that we have the perfect way to visualize your billable/non-billable time over a period of time. Your Customer Success Manager will be reaching out to show you how you can do that in FP!

  • Roger from Advantage Design Group

    June 2018

    Overall my experience has been good.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is cloud based, easy to search, and simple interface for inputting time by task, or in the week;y view

    Cons

    No way to schedule a task or automatically assigning a task upon completion of a previous task. In other words a need for dependency task.
    Currently we use a single note for our developers, and designers to put there needs in. this note gets copied and sent to the client once a week. Since the same note is being edited by different people it sometime would get over written when saved. it would be nice to have an area where they could add a need to a list that has either a date or checkbox to indicate it has been fullfiled. and that need is saved as an individual item in a database.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Function Point Productivity Software, Function Point

    June 2018

    Hi Roger, thanks for your feedback. Your Customer Success Manager will be reaching out to dig into your concerns and show you some ways to solve them, so keep an eye on your inbox!

  • Kerri from Nail

    June 2018

    Liked ease of QB integration

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of integration with other software has been a positive thing as well as the customer support. Ease of syncing

    Cons

    theres been a few times where syncing has thrown off invoicing and function point has had to trouble shoot with our bookkeeper

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Function Point Productivity Software, Function Point

    June 2018

    Hi Kerri, thanks for sharing your thoughts with us!

  • Katie from Turnpost Creative group

    June 2018

    Easy to use, intuitive, great customer service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ease of use and great work performance - great partner tool!

    Pros

    Ease of use and amazing customer service. I can't imagine using another project tracking software - it's a hit at our office!

    Cons

    Any changes! The changes to the "creating a task" function was tough to get used to - it was too easy to leave a task in "Draft" mode.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Function Point Productivity Software, Function Point

    June 2018

    Hi Katie, we're so glad to hear FP is a helping you and your team become more profitable and productive Thanks for sharing your thoughts with us!

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