Function Point is a cloud-based solution for advertisement agencies that features project management, project accounting, team collaboration, data visualization and data analysis. The solution is suitable for agencies of all sizes.

Function Point’s project management feature enables managers to track upcoming tasks, create interactive Gantt charts and assign workflows to team members. It also allows team leaders to calculate quantitative metrics such as return on investment, and they can forecast budgets and pricing. The platform facilitates collaboration between team members, as it provides a single platform to communicate messages and share documents.

The solution’s analytics feature enables professionals to collect, clean, visualize and summarize data in real time. Function Point integrates with Quickbooks Online to provide accounting capabilities.

Gantt chart
Gantt chart

Gantt chart

Reporting

Reporting

Supported Operating System(s):

Web browser (OS agnostic)



185 Reviews of Function Point

Overall rating

4.5 / 5 stars

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Kiley from Freestyle Creative

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2018

Use for logging hours mainly

Pros

What I use it for it is really easy to work with

Cons

So many features it is hard to know the depths of it

Review Source: Capterra

Response: Function Point Productivity Software, Function Point

November 2018

Hi Kiley, Thanks a lot for your review. Please do not hesitate to reach out to the team in case you have any questions or need to learn about the different features in the system. Best, Saurabh

Samm from SRP Design

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

This Has Changed Our Business

It has been amazing being able to do so many things with a customizable dashboard, easy to use program, etc. There is probably so much more to learn but what I have access to now is already great!

Pros

Function Point is a great tool where we put our time, our project notes, our client design briefs and more. It is a tool that we use every single day and we were able to get some clients to use it to send us design requests and they are able to put examples of a project so we can see what they need and we can send them drafts over FP.

Cons

On the timesheet, there is an actual hours over the estimates hours for each project but it goes away when you put in your hours once, so you need to open it up again in a new spot just to see where you are for hours. We have talked to them and they are fixing this right after they make changes to other parts of the site.

Review Source: Capterra

Response: Function Point Productivity Software, Function Point

November 2018

Hi Samm, Thanks a lot for your feedback. We are glad to hear that Function Point is helping your team get through their day and providing value to your clients. Best, Saurabh

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Functionality

October 2018

Clear and easy to use

Overall great experience so far, collaboration is easy and keeping track of spending / job progress / billable hours is simpler than other platforms.

Pros

That the layout is clear and easy to navigate. It makes it easy to assign tasks and collaborate with the rest of the team. Also love how easy it is to track time using the Weekly View timesheet window.

Cons

The financials page can be confusing when flipping between Estimates, Financials and Invoices (numbers repeat themselves, and line items are used a bit differently on each page).

Review Source: Capterra

Response: Function Point Productivity Software, Function Point

October 2018

Hello, Thanks a lot for taking out the time to review Function Point. We really appreciate your feedback and are glad to hear that it is helping you track your time easily. Please do not hesitate to reach out to your CSM in case you need help with understanding the financials page. In the meantime I've provided links to our help documentation which has useful information on financials. https://support.functionpoint.com/hc/en-us/articles/115012827827-The-Job-Financials-Tab- https://support.functionpoint.com/hc/en-us/articles/115012845567-Project-Financials- Best, Saurabh Product Manager Function Point

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Functionality

October 2018

In terms of project management systems for agencies, it's pretty good.

Pros

Handles everything in one system -- setting up clients, creating jobs, allocating time to projects and tracking due dates. It's also nice that it allows customization and can handle POs and invoices.

Cons

This isn't a great CMS and definitely doesn't include the features that a sales team desires. It also won't allow you to see the difference between hours budgeted and hours actually spent as you have to reconcile the "estimated" and "actual" hours spent.

Review Source: Capterra

Response: Function Point Productivity Software, Function Point

October 2018

Hello, Thanks a lot for your feedback. We are glad to hear that Function Point is helping you manage your entire workflow in one place. You can definitely look for the difference in estimated and actual hours with the following steps. 1. Click on Find Jobs 2. Click on manage columns 3. Select checkboxes for estimated, actual hours and variance(hrs) 4. Save Columns We also have a new Business Intelligence reports release coming out this month that will help you: 1. Analyze data from across your entire FP system in one place 2. Customize reports and save the ones you use most as templates 3. Choose how you want to visualize your data ¿ from tables to pivots grids Please do not hesitate to reach out to me in case you want to try out the beta version of new reports or discuss improvements in our CMS module. Best, Saurabh

Dani from Carbon Marketing

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Function Point is good.

It is good, their support team is great.

Pros

Attention to detail. They've thought every aspect through.

Cons

There are a LOT of steps to complete for anything you need to do.

Review Source: Capterra

Response: Function Point Productivity Software, Function Point

October 2018

Hi Dani, Thanks a lot for your feedback and using Function Point. Let us know if you would like to talk to our product team to discuss how we can improve FP. Best, Saurabh

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Verified Reviewer

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Review

Overall my experience is positive

Pros

Easy to use
Work on multiple browsers / desktop and mobile.

Cons

Limits on file size
Improvements to the 'search' function when trying to find a job

Review Source: Capterra

Response: Function Point Productivity Software, Function Point

October 2018

Hello, Thanks a lot for your feedback. I'm sorry to hear that limits on file sizes and search functionality is causing challenges for your team. Let me know if you'd like to talk to the product team at FP to discuss your specific use cases. Best, Saurabh

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

October 2018

Good But Not Totally Functional

Pros

Function point makes billing a breeze! I really like how the estimation system is set up.

Cons

WAY TOO MANY CLICKS! FP needs to take a note from Apple and make things more intuitive and require less clicks for simple tasks.

Review Source: Capterra

Response: Function Point Productivity Software, Function Point

October 2018

Hello, Thanks a lot for your feedback on the product. It is great to know that FP helps you better manage your billing and estimation workflows. Let me know if you would like to talk to the product team to discuss how we can help you get to simple tasks faster. Best, Saurabh

Blaine from Bare Advertising

Number of employees:  11-50 employees

Ease-of-use

Functionality

September 2018

Great time tracking software. Great for project estimations and invoicing!

Great so far. I haven't used any other tracking software so it's difficult to compare. I like the reliability of the platform though, as it never seems to be down which is important.

Pros

All in one place for timesheets, estimates and invoices.

Cons

Creating a quick estimate for a potential client can be cumbersome. If the deal doesn't close, then you have this client contact in the system which may not be useful, where adding and maintaining this client is not efficient.

Review Source: Capterra

Response: Function Point Productivity Software, Function Point

October 2018

Thanks for sharing your feedback with us, Blaine!

Lee from Narrative

Number of employees:  2-10 employees

Ease-of-use

Functionality

September 2018

A+

It works, and it isn't any work at all.

Pros

It's easy to use, and it keeps track of everything. I record my time often, sometimes every 15 minutes, and it isn't a problem to enter it quickly. It's not a chore or a hassle, and timesheets are usually both.

Cons

Having to log in every day, even though that only takes about three seconds.

Review Source: Capterra

Response: Function Point Productivity Software, Function Point

October 2018

Thanks for sharing your thoughts with us, Lee! So glad we could make the time tracking process painless for you!

Katie from Turnpost Creative group

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Function Point Keeps Us Sane

Excellent - the only issue was when they updated the display of the task page and the took the feedback and improved it for the customer!

Pros

I love how naturally intuitive the software is. It's really easy to use and navigate - couldn't be any simpler!

Cons

We were disappointed with how the "add a task" page was functioning but the Customer Service team heard our feedback and restored the page to how it previously displayed.

Review Source: Capterra

Response: Function Point Productivity Software, Function Point

October 2018

Hi Katie, thanks for your feedback! We're always ready to listen, so if you ever have other feedback for us, just let us know!

Joseph from Solstice Health Communications

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Good Product - could be smoother.

Pros

For regular employees, the system is fine. It lets them enter all the pertinent information. I like how I know where my project stands at any given time - visually it's easy to see that from the screens without having to jump around too much

Cons

I think the billing features could use some work. We bill a lot of our clients via retainer and it just doesn't work as smooth as it should compared to regular time billing

Review Source: Capterra

Response: Function Point Productivity Software, Function Point

October 2018

Thanks for taking the time to share your thoughts with us, Joseph!

Amanda from Eclipse 360

Number of employees:  11-50 employees

Ease-of-use

Functionality

September 2018

Review

Pros

- It's fairly intuitive
- It does keep all information on a job together, in one place
- The customizable dashboards based on how you will use it in your role
- Timesheets are straight foward and easy to use (makes for easier tracking on a job)
- Dashboards on where a project is sitting financially are nice

Cons

- The amount of clicks it takes to get to certain areas (ie - hours assigned on a job or getting into an estimate when you don't recall the job number)
- Scheduling could be so much better! Incorporating a scheduling system similar to SmartSheet would be amazing
- Tasks could also improve. I'd like to see the ability to add sub-tasks or the ability to cc another person on tasks (think Trello)
- Google Doc integration would be AMAZING! While function point is a great place to store things, the lack of formatting and the the chance of losing all your work by going 'back' in a browser is limiting.

Review Source: Capterra

Response: Function Point Productivity Software, Function Point

October 2018

Hi Amanda, we appreciate you sharing your feedback with us. We're always working on making FP better, so keep an eye out for some upcoming releases.

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Productivity booster

Pros

Boosts productivity, easy to managed jobs and tasks

Cons

I haven't had any issues with fuction point

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Functionality

September 2018

Intuitive platform

Pros

As a user of Function Point, I’ve noticed the UI UX is smart and intuitive.

Cons

I only really use it for logging my hours. Not sure how to utilize beyond that, or if I would even want to.

Review Source: Capterra

Alicia from Nobox Creative

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

My Function Point Experience

Overall we have enjoyed it, we are about to get our quickbooks integrated, so that will be nice - hope that it works great.

Pros

I like that it is easy to navigate and find things quickly. I like how the interface is branded and the some of the reporting is great.

Cons

I wish you had better options on estimate sending- like tracking to see if they opened the email and housing the email in the job that you sent for estimate approval. you see your email when you have to send an invoice, but should be the same on estimating. -- I wish you had a better setup for jobs/estimate on annual budgets - with trying to keep the team on their monthly hours and then having monthly jobs... it gets boggled down with that many jobs.... I wish we could see how other agencies of our size have their function point organized....

Review Source: Capterra

Response: Function Point Productivity Software, Function Point

October 2018

Thanks for sharing your feedback with us, Alicia! Keep an eye on your inbox -- your Customer Success Manager will be reaching out to you.

Daniel from Kane Consulting

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Great for small-medium business

Pros

I've used FP for 10 years as we've grown from 1 to 12 employees. It's been a lifesaver for proposal writing, time sheet entry and monitoring. Great for consulting firms with a lot of project on the go.

Cons

A few of the reports that the system can generate need some work. Particularly the "Job Summary By Individual". It has a crazy predefined sort order that is not intuitive and doesn't follow Job # sequence! Why?! We use this report every month for invoicing prep. 10 years now and it drives us crazy. Please fix.

Review Source: Capterra

Jenny from Culivate

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

September 2018

FP Review

Pros

The wide range of features that it offers.

Cons

The UI is not good... it is hard to navigate - the scheduling piece is particularly tough - I think the system has so much potential but seems to be built from a developers perspective vs a user perspective. I would love to see a more robust and easier to use scheduling feature - and more clear navigation.

Review Source: Capterra

Vicky from McOuat Partnership

Number of employees:  11-50 employees

Ease-of-use

Functionality

September 2018

Review

Pros

It keeps everything very organized for the day. Allows easy tracking of past jobs.

Cons

When I pass a task to someone else, even though I already put my time in, it will read as zero minutes when the task goes over to the other person.

Review Source: Capterra

Kristen from Sutherland Weston

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

FP Reivew

Pros

That it integrates time tracking, project management, and billing.

Cons

Creative collaboration is difficult. There is no running stream of communication that would easily allow someone to understand where the project started and how it has progressed. There are too many ways and places where files or information can be stored which creates a lot of challenges with communication and consistency.

Review Source: Capterra

Sean from MeanGreen Media

Number of employees:  2-10 employees

Ease-of-use

Functionality

September 2018

Great app, but could be more intuitive

Pros

I love the way projects are laid out in an easy, straight-forward manner. It makes logging time and charging the client properly very easy. I also like that it has a built-in timer function, as that's a great way to keep track of time and, again, charge accurately.

Cons

There are certain things about it that could be a bit more intuitive. I think the overall site design could use a little work.

Review Source: Capterra