All OptiSigns Reviews

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Shaina

51 - 200 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed January 2024

Highly Recommend OptiSigns.

User Profile

Jeffrey

Verified reviewer

Retail, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed March 2024

Seamless communication of important issues and accomplishments to our Call Center

The overall experience has been really good. It has added a nice POP to our call center. We have multiple TV's in both floors of the call center as well as the break room. It allows us to communicate urgent messages, KUDOS, fun, etc. easily and quickly.

PROS

I like that we can add lots of different playlists and have them setup in advance of what we want to communicate to our call center agents. It also allows us to celebrate team wins, Kudos and urgent messages quickly.

CONS

That it doesn't support all video types.

Victor

Food & Beverages, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Restaurant Display

Wonderful experience. At one point, we reached our storage limit. When I contacted support, they added more storage to my account without increasing my monthly price.

PROS

The full lineup of features, but mainly the ability to manage content from anywhere. The AppleTV app is fantastic because it allows us to connect to our TVs easily. The user interface is very easy to use.

CONS

I have no complaints about using OptiSigns. There is nothing that I need it to do that it doesn't already do.

Reason for choosing OptiSigns

They seemed easier to use and affordable pricing.

Jeni

Entertainment, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2024

This is absolute trash

Clunky and pathetic with a high price tag. Only still subscribed because it's low on my priority list. Management can't get it fixed- should be one of their simplest tasks but Optisigns makes it impossible

PROS

Literally Nothing. I hate it so much. I can't wait to get rid of it

CONS

The fact that it operates like it is 2012

Thomas

Financial Services, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

OptiScreen: Great features, but watch out for the cost!

Overall, we are very satisfied with OptiScreen. It has fully met our expectations in terms of functionality and ease of use. Despite the high cost, we would recommend it, especially for companies that value a professional and modern presentation. We hope that the cost structure will perhaps be adjusted in the future, especially for the European market.

PROS

We at VOELKER Finance OHG are really enthusiastic about the versatile functions of OptiScreen. The ease of use and flexibility of the system is particularly helpful, allowing us to design our digital displays efficiently and creatively. It fits perfectly with our modern approach and the quality of the display is top notch. The ability to manage everything digitally has also helped us a lot in our day-to-day mobile work.

CONS

The price is a bit of a damper. For a cool and modern company like us, quality is important, but the cost of OptiScreen is quite high. In addition, the shipping costs for the devices to Europe are quite steep, which is unfortunately a disadvantage for us as a company based in the Ore Mountains.

Reason for choosing OptiSigns

No decision has been made yet. We are still waiting for an answer.

Reasons for switching to OptiSigns

The switch to OptiScreen was a logical step for us. We were looking for a solution that would offer us more options and flexibility, especially in the area of digital ad design. OptiScreen convinced us with its great backend and advanced features. It allows us to work creatively and efficiently, which fits perfectly with our modern and dynamic company. OptiScreen not only allows us to present our content better, but also gives us more control and freedom in design. In short, it opens up new ways for us to communicate our brand and our messages in an appealing and effective way.

Joshua

Construction, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Optisigns for Samsung Tv's

I liked the experience and the ease of use. It was almost no set up, so it took 30 minutes to link it up.

PROS

I liked the functionality to share content straight to Samsung OS.

CONS

I did notice that some tv's worked with Optisigns and others did not work with it. This was used mainly with Samsung tv's.

Reasons for switching to OptiSigns

This was another product offered in the Samsung app store on the tv.

Marianela

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

OptiSigns Review

My experience with OptiSigns has been great. It's easy to manage and work with, and the storage capacity plays an important role. Additionally, the ability to work remotely is a big plus.

PROS

OptiSigns offers a convenient and user-friendly solution for digital signage management. Being able to connect and manage it remotely from various locations adds a lot of flexibility, especially for organization like ours (Non-Profit Catholic Parish). The intuitive interface and straightforward management features make it accessible for users with varying levels of technical expertise. Additionally, the storage capabilities and content enhancement options provide versatility in creating engaging and dynamic displays. Overall, it seems like OptiSigns ticks off all the boxes for an efficient and effective digital signage solution.

CONS

I haven't spent more than 6 months with OptiSigns, which means I haven't used all the features yet. Therefore, I would strongly appreciate having the option to schedule some content instead of manually uploading different content every day for it to appear on the screens.

Reason for choosing OptiSigns

Because other parishes recommended it because of easy maintanence.

Jenifer

Consumer Goods, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Best Choice for Choice

I have no complaints. The few times I have needed help, they were available quickly and efficiently. They even let me know when it hadn't been running for a while (a problem on our end I hadn't been informed of), so I could get that fixed.

PROS

The ease of use for this product is worlds better than what we were using previously. Basically drag and drop with schedules and playlists. I was able to set up a schedule the first day and have been adding and subtracting from the playlists as needed ever since. Easy to set up on our television, and easy for my team to keep updated.

CONS

I could do with fewer emails from them, but I'm sure that's in a setting somewhere that I have yet to track down due to my own prioritization. The system itself has yet to disappoint me in any way.

Reasons for switching to OptiSigns

User interface was terrible, and customer service was worse.

Stephanie

Non-Profit Organization Management, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

A Perfect Solution for Our School!

The support is great and very helpful. It was one of the reasons we switched to Optisigns from another product. I appreciated the nonprofit/education discount.

PROS

We needed and option that would play on several screens around the campus and was easy for a team to use. Optisigns was the easiest, most cost-efficient, and best option for us to do that! I love that I can use a different playlist for different screens when I need. Scheduling content really helps me with my job. I don't have to be rushed to remove out-of-date content, because I can schedule it to not only stop playing that content, but delete itself when it expires too. A real-game changer!

CONS

That I didn't find it sooner! It really helped me out at my weekly job!

Reasons for switching to OptiSigns

The other product was very cumbersome and hard for other team members to use together. Optisigns allowed for that and had so many other automatic features as well!

J.D.

Marketing and Advertising, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

An All-in-one soulful to your digital signage needs

Only been up for 3 days but so far it is stable, and extremely easy to navigate

PROS

The layout of the dashboard. The ease of creating playlists. I REALLY liked the auto save and auto publish when changes are made to the playlist!

CONS

I've not yet encountered any. I'm a small user so I am certain that I will not use this to it's fullest capacity

Reason for choosing OptiSigns

Yodeck didn't answer any of my questions. I reached out to you and 3 different people responded to me ASAP.

Reasons for switching to OptiSigns

I was paying over $390.00 per month. This will help me keep me costs down for my subscribers.

Brandy

Information Technology and Services, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Cost Effective Signage Solution

I love how easy it is to use this product and how easy it is to manage multiple locations and screens.

PROS

I love the ease of use and various applications we can use with OptiSigns.

CONS

I honestly can't really think of anything negative about using this product.

Reason for choosing OptiSigns

Easy of use and management. OptiSign allowed me to display content to any screen anywhere.

Reasons for switching to OptiSigns

I made the switch because the previous way of displaying information was not collaborative and took a lot of work to get new info displayed.

Vendor Response

Hi Brandy, Your kind review is much appreciated! We are glad to hear you are pleased with our service. Thank you for sharing. Warm regards, Kate N

Replied April 2024

Caspar

Restaurants, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2021

Great hospitality upgrade in our restaurant!

Our goal was to do an upgrade from our regular TV and USB stick setup, which was a pain to manage and therefore very static. We have started a 30-day trial, which is great because of a lack of pressure. Spare time is very limited in the restaurant business. So this gave us plenty of time to evaluate and test out its features. Not requiring a credit card is also nice. Furthermore, the restaurant business is always clamoured for budget. Especially in these Covid-times. Giving us the opportunity to go forward with cheap hardware and software investments (most of the parts were already in place) and delivering a works-just-fine experience is a pleasant surprise. Going forward gave us (all of the personnel) great ideas to pursue with our new found digital signage solution.

PROS

Most prominent features for us are the smooth integrations with the Socials. Instagram and Facebook (business) feeds were a breeze to setup. As well as our Google and FB reviews. This is just great to see for our customers (feedback) as well as our personnel (pride of work). Note: Some other offerings failed totally at or did not support this at all. Any media type (pictures and video) we have thrown at it so far works just right out of the box. Whether in landscape or portrait mode. And being able to fling together a picture with captions, icons and stickers at a moment’s notice is great! The flow from recording on your phone to showing on screen takes 15 minutes. It just works stable and like a charm on our 'low-end' hardware, like our Mi TV Sticks (Android TV). Haven't seen any crashes yet. And rest assured that the app will recover and update itself in case of any issues. Very good set-and-forget setup.

CONS

Having just trialed OptiSigns for a couple of weeks now we have not come across any issues of mention yet. Surely it may lack some super detailed or niche feature sets, customization options or device management others may offer, but the pricing per screen completely makes up for that. The management system may be a bit overwhelming for our employees to self-manage. So management of assets may remain with me, the IT admin, such is life. Although this may be overcome with giving them e.g. access to a Google Slides presentation and incorporate that. And of course, the social and other feeds update themselves automatically. If OptiSigns ever would offer an easy fool-proof phone/tablet-to-screen (iOS and Android) content-creation phone app to manage assets this would be a killer solution!

Reason for choosing OptiSigns

The price-performance comparison is favorable for OptiSigns. It did everything we required and more at a reasonable price per screen. It just works great on low-end hardware. Which is fantastic if your organisation is working on a tight budget. Going from static images to using social feeds and videos is already a huge step forward for us. Having other options available to us in the future (better hardware and further apps to explore) only adds to our excitement to build on this.

Levi

Leisure, Travel & Tourism, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2022

Very functional mobile app and easy to adjust content from anywhere

The ease of use, ability to schedule content from anywhere, and quality of playback using OptiSigns has been a gamechanger for us. We continue to find new ways to engage our guests now that we have unlocked so many possibilities with a platform that stays up to date with technological changes in the industry.

PROS

It is so easy to schedule content, edit playlists and switch out media.

CONS

There are some small interface issues with scheduling custom repeating events that show up here and there. This is not a major issue as it can be solved by refreshing and recreating the event, but it is worth refining. I also would like to see the emergency message center added to the mobile app, and a bit quicker response on the support side. These are all things that I believe will be improved as this platform continues to grow.

Reason for choosing OptiSigns

OptiSigns offered the features we needed for what we felt was a reasonable price. Many providers charge more for a system that is not as easy for entry-level employees to use and more tedious to update or set up.

Reasons for switching to OptiSigns

We will continue to use CenterEdge Advantage for many other aspects of our facility management. The Digital Signage platform they offer is not their main priority, nor is it the most important service they provided for us. We needed a more robust solution for signage, and OptiSigns delivered.

Jesus Hiram

Broadcast Media, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Very good service

When the platform is working like it should, it´s perfect, great tools and ease of use.

PROS

It´s a robust platform, it´s very easy to use and deploy, we can have hundreds of players working on multiple Teams.

CONS

Some times there are problems with the servers and the service in general, like when I´m unable to upload content, unable to use Canva, White label platform doesn´t work like the official one.

Reason for choosing OptiSigns

Ease of use and better tools.

Reasons for switching to OptiSigns

Broadsign it´s not a visual platform, it doesn´t have a friendly interface and it´s not easy to use for the final client, doesn´t have Templates and Apps.

Barret

Wholesale, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2023

OptiSigns Review

Overall, we have had a pleasant experience with OptiSigns. It was a much better solution to our previous Digital Signage company and we are looking to expand the signage to more locations.

PROS

OptiSigns was extremely easy to implement throughout our 15 branches and fit our budget. Scheduling content for specific locations was a plus for us as well.

CONS

The On/Off Feature with the managed devices does not always work, we are still trying to iron this issue out.

Reason for choosing OptiSigns

The portal was much more user friendly and OptiSigns had the ability to schedule the devices to turn on and off themselves.

Reasons for switching to OptiSigns

Using a WordPress site as our signage was not sustainable. In order to get updated content out, branches would have to refresh their computer. Having a platform that automatically refreshed content allowed us to be light on our feet in terms of marketing and promotions.

Brant

Government Administration, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Best Digital Signage Platform on the Market

OptiSigns allows me update 3 large TV screens spread across two different floors of our agency. I'm using video, still images, an Instagram connected feed, local weather widget and other media on occasion and through playlists can set things just the way I want. Troubleshooting remotely is a blessing and it's low cost just sweetens the whole deal!

PROS

The intuitive setup and ease of use when working with media of all sorts really helped get content on our agency's screens quickly and easily. The added plug-ins for social helped too because it reduced the amount of content that we have to update manually – we get just set, adjust and tweak until we get the desired result. Perfect!

CONS

This isn't really a knock on OptiSigns, but our pain point was working with BrightSign players and their terrible interface to even get to OptiSigns. Once the endless provisioning and reboots were complete, selecting and using a partner software for the players were a breeze.

Reason for choosing OptiSigns

Pricing and features were the number one reason to start the free trial as a test run to make sure it offered everything we needed. The fact that it checked all the boxes and was simple to use made it a no brainer.

Reasons for switching to OptiSigns

enPlug's pricing made renewing with them prohibitive. We had not renewed during the pandemic since we were out of the office, but starting back up led us to look around at what alternatives would work best for us in terms of price and functionality.

Fausto

Chemicals, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Optisigns and Outstanding, Incredible, and Versatile Product

I feel that Optisigns may be the best product on the market to create and maintain TV displays in use at corporate offices, retail and food establishments, educational establishments and more. The product is easy to understand, and use, but the options and features that are available seem endless. So far my experience with Optisigns has been amazing, I have been amazed at what I have been able to create using Optisigns. You can create online menus, online signage loops, emergency notifications which can be controlled remotely to be displayed only in certain areas and on demand, the options and featured through Optisigns are numerous, but are exciting to test and see. I enjoy working with the Optisigns applications, and I marvel at my testing and at what I have so far been able to create. Thank you Optisigns for providing such a versatile product filled with so many options and features.

PROS

The Optisigns application did not limit me to a layout design, it allowed me to create a screen layout as needed to display the video content as requested by the corporate Director of Media and Communications. I was able to create multiple screen display on a single split screen which was split into many smaller display areas. I also use the scheduling feature to automatically schedule different screen contents based on the time of day. With the use of playlists I was able to further automate the content of the displays. I am always testing the Optisign application features to see what features are available, recently one test was to display a Birthday celebration message for our office manager, it was timed perfectly and on schedule, it consisted of a video and playlist, the office manager was quite happy with what was displayed when she walked into our main reception area. Support for the Optisigns product is amazing, if I encountered any issues, I would contact technical support and almost immediately receive a response from [sensitive content hidden] with a solution. Optisigns is an amazing product, it has so many options and features that it allows an admin to create and control signs and displays for any event, or business. One quick tip, if you are trying to accomplish something that seems impossible with Optisigns, contact Technical Support, more likely the Optisigns application will allow you to accomplish what you wish. I learned to think outside of the box with Optisigns. I highly recommend this product.

CONS

I so far have not encountered some feature, option, or situation with the Optisigns product application, this is why I keep testing and trying the various options available. There is so much to try and be amazed at. If and when I encounter something I will provide an update.

Reason for choosing OptiSigns

While testing the Novisign application under a trial license, I encountered security issues, I created and deleted screens and then was not allowed to recreate a screen. I contacted support and they were not able to resolve the issue, I was not able to create a new screen. Support was looking for a cause to the issue, but it was taking much too long. I uninstalled the Novisign application and install and tested the Optisigns application as a trial, I was quite surprised at how quickly I was able to get our Signage display up and running, and as I tested the additional options and features, I was more impressed at this product. When I checked the cost of subscription, it was quite inexpensive and easy to sell back to corporate.

Reasons for switching to OptiSigns

Hypersign features and options were limited, the cost was expensive, and the support was not prompt at providing a response to an issue. What made us decide to switch to a new product was that the Chromebox on which Hypersign was installed, would receive a chrome update for a new release and features within Hypersign which were in use, no longer functioned correctly, because it was not supported within Hypersign which was now running on a newer release of chrome. I was infomed by the technical support team at Hypersign that I should consider upgrading the Chromebox being used. We switched to Optisigns and there no issues, and we have Optisigns running on the same Chromebox, now running the most current release of Chrome. With Hypersign, when a Chromebox update was received I would have to revert (restore) the older release of Chrome OS so that all features within Hypersign would function properly.

Vendor Response

Hi Fausto, Thank you for your detailed and positive feedback! We're thrilled to hear that Optisigns has met your expectations and provided the flexibility needed for your dynamic display requirements. It's also great to know that the application's features have contributed to the success of your projects. We appreciate your recommendation and are delighted to have you as a satisfied user. If you ever have any questions or encounter new features, options, or situations, feel free to reach out to our technical support team. We're here to help! Warm regards, Kate N

Replied November 2023

Kyle

Restaurants, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2023

Great Value for the Money

OptiSigns has made our experience for displaying menus and advertising a breeze. They have even added to our abilities by allowing us to play music on our menu screen which we couldn't do before

PROS

Coming from a different signage software, OptiSigns was easy to use and worked the way you wanted it to. Scheduling menus was a pain in our previous software, but OptiSigns makes this a breeze to use. The additional apps are a huge added value. The competition was charging extra on top of the subscription for some of the features that OptiSigns includes with the subscription.

CONS

Some of the templates didn't seem very helpful for our restaurant. The menu templates were stuck in 1080p but we are displaying on 4k displays. The videos seem to get stuck when I turn the "shuffle" feature on for the playlists

Reason for choosing OptiSigns

Yodeck utilizes the raspberry pi platform and there is an international shortage of this hardware so I could not try yodeck before subscribing

Reasons for switching to OptiSigns

Scheduling for our breakfast and lunch menu was not working and the cost was much higher

Vendor Response

Hello Kyle, Thank you so much for your kind review. We're glad to hear OptiSigns has helped with your business. Please let us know if we can help with anything else in the future. All the best, Gustavo S.

Replied February 2023

Caleb

Food & Beverages, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

OptiSigns for College Dining

I have had a very good experience with OptiSigns products and customer service.

PROS

I love the remote management and how clean and user friendly the interface is. I also like the many supported platforms that OptiSigns supports.

CONS

I don't love the per device licensing, but they at least make it easy to transfer devices.

Reason for choosing OptiSigns

It made the most sense for our use case.

Reasons for switching to OptiSigns

The android devices they provided were becoming end-of-life and we did not like the pricing or the management of the devices.

Jeff

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

OptiSigns is Our Choice for 2 Businesses

Excellent service and it seems like templates and content are updated on a monthly basis.

PROS

I've tried * SignPresenter * Yodeck * OptiSigns I have found OptiSigns to be the best solution so far. The Canva templates help out to get the broadcast up and rolling quickly. Although it takes a bit getting used to, the scheduling of TVs and Playlists has allowed us to turn TVs off at night and/or provide music for patients to listen to as they sleep at night (by providing a playlist from YouTube).

CONS

I use the Amazon FireStick on 12 different TVs with 2 different organizations and still found a solution for including live TV even after talking with technical support at OptiSigns. This would be the only reason we would consider another solutions.

Reason for choosing OptiSigns

I found that OptiSigns had more flexibility and management of the playlists by person.

Reasons for switching to OptiSigns

I found that OptiSigns had more flexibility and management of the playlists by person.

Leann

Libraries, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Calling all libraries!

We were in tough spot before we chose Optisigns. Our previous tech company had all our logins and had configured our TV for us. Now that we have Optisigns' software, we are in the driver's seat! PLUS we can link our Instagram feed and customize our playlists. So much better than just a Google slide on our TV!

PROS

We all want our patrons to know what is new to the library and what programming is coming up. Digital signage makes that easy. Optisigns makes it easier! Creating playlists by dragging and dropping uploaded images, weather widgets and videos is simple and intuitive. We used a Firestick 4K with our existing TV and we were up and running in minutes!

CONS

The website does use the same color for all of its information and boxes which causes my eye to wander a bit, trying to grab hold of something I'm looking for. A secondary color to indicate tasks I've already worked on would be great.

Reason for choosing OptiSigns

The website is gorgeous! And it really does a great job of laying out the features in a way that allows you to visualize how your own project will look.

Reasons for switching to OptiSigns

Our region changed tech support companies. All our login details and configurations were with our previous company.

Lindsey

Non-Profit Organization Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2023

OptiSigns Makes My Work Easier!

I have had no issues other than the Zoom meeting feature not working. I have enjoyed being able to change and update screens across our organization all from my office. I have even been able to change things up by utilizing the mobile app, this comes in handy when I am away from a computer! The cost was a big factor in our decision to go with OptiSigns and with a small organization, the cost was right where we needed it.

PROS

Before we utilized OptiSigns, I was building a power point deck and saving it to a thumb drive that then had to deploy to each retail location. Now I can update and change information we want displayed whenever I want!

CONS

That the Zoom meeting app didn't work when we wanted to have an all employee meeting. One aspect of using OptiSigns I was excited about was the potential to have all employee meetings without having to try to get all locations to plug in laptops, etc. We had to figure out a different way to share the meeting and it took some time. We do not have MicroSoft teams.

Reason for choosing OptiSigns

The cost and ease of use were what swayed my decision. I did a free trial with each of these.

Victoria

Food & Beverages, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Multi screen Optisign usage

Very happy with the use of Optisigns. Contact from admin at Optisigns is

PROS

Able to have multiple screens and control from a remote location. Edited information is instantaneous. Adding screens to playlist is easy. Easy to use on iPad too. Simple to use.

CONS

Sometimes a little hard to click the edit playlist button.

Reasons for switching to OptiSigns

Previous signage was not reliable and kept freezing.

Kerry

Automotive, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Easy to use and manage digital signage solution.

Overall my experience with OptiSigns has been very positive. It is easy to setup and use. It is very easy for our content manager to update and publish things to all the different TVs we have in the facility.

PROS

OptiSign was fairly easy to setup and to use. You add a player to each tv. It lets you name each player based on what makes sense for you to manage its content. You then can schedule each player to play the same thing or play something different on each one. It is also fairly reasonable in pricing.

CONS

The live tv feature and how you have to configure it. Also, the configuration is only good for one tv unless you have a video distribution system already setup that you can leverage, but you still have to purchase the extra equipment to make it work.

Reasons for switching to OptiSigns

They had a very hard interface to use and they quit updating their product. Plus using their site to upload and to manage the content was extremely slow and extremely hard to manage.

Michael

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

PIke's Peak Lemonade Review

Fantastic! Quick to set up and easy to use!

PROS

When I first started looking at digital signage options, the process got overwhelming very fast. Reviews like these help me make a quicker decision. Optisigns was super easy to learn (unlike other platforms). I had my first screen set up in minutes using my own digital content. The scheduling platform was super helpful to set up different menus for different times of the day. I love being able to update my signage remotely, as our menu can change on a daily basis. The support has been super helpful each time I've used them - quick and friendly replies both on email and phone. I highly recommend using them.

CONS

Not much. As I've said, they've been great! My only complaint is with using the ROKU app. Because of ROKU's "sleep mode", I have to use a screensaver option on my ROKU TV using Optisigns. I don't know if anything has changed with this, but I know it's not really an Optisigns issue. Optisigns was able to put out a fix for this pretty fast, which I appreciated. It's a ROKU thing, and I already don't like ROKU. :)

Reason for choosing OptiSigns

Again, it was super easy to set up and provided a better user experience.

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