All Powertech Antivirus Reviews

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Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

PowerTech Antivirus has value

Powertech Antivirus has identified objects containing viruses on our servers, that were quarantined to prevent access and allow source identification and removal.

PROS

Powertech Antivirus is straight forward to install. Virus definition updates can be obtained directly from HelpSystems for each server or loaded to a central server for testing and distribution to enterprise systems 'in network', reducing exposure to outside connections. Scanning settings allow custom choices including types of objects to scan and whether before and/or after is required.

CONS

It would be nice if there was a choice on how many versions of the log to retain. Currently the log is replaced each time the scan is run. I would like to see retention of 3-5 copies.

Vendor Response

What a fantastically thorough review! We're so glad that you've found such success with Powertech Antivirus. We are grateful for our long term customers -- your feedback is what helps us make our solutions great! Your request for longer retention policies is certainly part of our roadmap -- stay tuned for future releases! Thanks for being part of the HelpSystems family!

Replied February 2019

Suzanne

Wholesale, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Easy solution to a powerful threat

It's been all good. The sales support staff and technical support have been very easy to talk to. They ensured that I knew the capabilities of the software as well as what it was not capable of doing. Whenever I need help Help Systems tech support is always available. (Best technical support in the industry!)

PROS

Best: Ease of use. I am not the most technical person so ease of use was very important. I did a work through/demo and decided to buy the software. The re-install was easy, needed no help to do it. Also, software PTFs and antivirus table can be set to automatically update.

CONS

I wish that the antivirus software covered the whole system and not just the IFS.

Vendor Response

What a terrific review! "Easy solution to a powerful threat" -- you may have come up with our new tagline! Usability is a top priority for Powertech Antivirus, and first rate technical support is the highest priority for HelpSystems, so we're thrilled that these efforts have paid off for you. Thanks for being part of the HelpSystems family!

Replied February 2019

chris

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

IFS Antivirus - covers all the bases

Easy to use and has the required functionality. Auto updates the latest virus definitions - essentially you can set it up and just let it run.

PROS

Very easy to use and set up to run regularly

CONS

No alerts process for error or found viruses

Vendor Response

Thanks so much for your review! We take customer feedback very seriously, so your thoughts on the alerts process will go directly to the developers. We want to not only continue to cover all the bases, but hit a home run! Thanks for being part of the HelpSystems family!

Replied February 2019

Andrew

Automotive, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2019

Powertech Antivirus IBMi Review

I have a piece of mind that the IFS is not infected, and the shared drives are not being used to proliferate viruses throughout my network.

PROS

I have a small staff and could not afford a bunch of extra time managing an antivirus. After initial setup PowerTech Antivirus is pretty much hands off. It will pull in updates when you scheduled it and it will scan the IFS when you scheduled it.

CONS

After initial setup PowerTech Antivirus is pretty much hands off. I have to go see if it is active. Would be nice if it proactively told me what it finds and if it is active.

Vendor Response

This is exactly the type of scenario that we aim to help -- a usable solution that saves time while maintaining security. Our customers needs are incredibly important to us, and a key part of how we shape our roadmap. Your comments on having an activity alert will go straight to the developers. Thanks for being part of the HelpSystems family!

Replied February 2019

Kevin

Government Administration, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2019

Powertech Antivirus

Software does what we want, but would not choose the software if I knew it was a re buy on a license transfer.

PROS

The software is great. Does what we need it to do.

CONS

The cost. We purchased this software for an iSeries and than transferred the software license to a different iSeries because the original iSeries needed an upgrade. We basically had to re-buy the software. I deal with a number of third party software products and this is the only one where I had to re-buy the software. Some others had a fee to transfer the license which I understand but a total re-buy seems exsessive.

Vendor Response

We're happy to hear that Powertech Antivirus has been such a useful tool for you! We aim to keep our prices competitive, and always reinvest in our solutions to keep making them as effective as possible. We have made some changes to our pricing structure that we think provides more flexibility for the different needs of our customers. We¿re always eager to discuss any concerns, so feel free to reach out if you have any questions. Thanks for being part of the HelpSystems family!

Replied February 2019

Jay

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2019

Powertech Standguard AV on my IBM i

PROS

Powertech Antivirus works very well on my IBM i Power 7+. Auto-Updates, scheduled system scans and real-time object AV works without any issues at all. It's also very handy to use System i Navigator to access all Standguard functions, logs and settings.

CONS

Very little cons if any. Can't think of any at the moment.

Vendor Response

All of this is so great to hear! We're always working to improve Powertech Antivirus (formerly Stand Guard Antivirus), and having longtime customers like you let us know we're on the right track. Thanks for being part of the HelpSystems family!

Replied February 2019

Chamara

Banking, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2019

Keep your server out of viruses

PROS

Solution for viruses in IFS and keep you with peace of mind Solution for virus hosting in IBM i

CONS

Updates need to be done manually which need a automation.

Vendor Response

Your peace of mind gives us peace of mind! Powertech Antivirus actually does have auto-update capabilities. Customer satisfaction is invaluable to us, so our support team would be more than happy to get you more information and assist you in setting up this feature. Thanks for being part of the HelpSystems family!

Replied February 2019

Anonymous

501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Great Product great price

Feel more protected from virus attacks through the IFS. It's not perfect but works great.

PROS

Ease of use . Reliability of software. The low cost of initial purchase and continuing maintenance.

CONS

Lack of reporting ability about what attacks have happened if any

Vendor Response

Thanks so much for the great review -- reliable, straightforward, reasonably priced security solutions are what we aim for! Additional reporting capabilities are a key part of our roadmap. Keep an eye out for future releases! Thanks for being part of the HelpSystems family!

Replied February 2019

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed January 2019

Review of Powertech Antivirus

PROS

It just works. No issues or concerns. That's it

CONS

Has never found a virus. Been running for many years on the iseries.

Vendor Response

We're always so grateful to our longtime customers -- meeting your expectations is always our top goal. We're happy you've been able to stay virus free--impressive! Thanks for being part of the HelpSystems family!

Replied February 2019

Charles

Warehousing, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

IBMi System Administrator

PROS

This software is very straight forward and very easy to use.

CONS

The only cons I would say about this software is the cost is a bit high but other than that it is fine.

Vendor Response

Ease of use is what we strive for, so your feedback is great to hear! We aim to keep our prices competitive, and to reinvest in our solutions to continue making them the best that they can be. Thanks for being part of the HelpSystems family!

Replied February 2019

Ken

Insurance, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Power tech Anti-virus

Have been using it for 9 yrs. now and have no issues.

PROS

The software is easy to use and navigate.

CONS

The error logos are sometimes hard to read.

Vendor Response

Wow! Almost 10 years together -- how should we celebrate? Customer happiness is our number one goal, so we're thrilled and grateful that you've been such a loyal user! Your feedback is so important to us, and we will pass on the readibility issue straight to the developers.  Thanks for being part of the HelpSystems family!

Replied February 2019

David

Government Administration, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Powertech Antivirus has great support!

Good Experience...: I was in the middle of a PTF / HIPER fix install for my IBM i when an error requiring an update to AntiVirus came up. I created a support ticket and they immediately gave me instructions on how to remedy the situation. After applying required updates and a few tweaks I was able to continue my install without anymore issues! The even better deal..this all occurred on a Saturday morning!!

PROS

Support is fantastic and very quick to respond to requests.

CONS

I don't have any cons to list for Powertech Antivirus.

Vendor Response

Hearing such nice things about support is music to our ears! Thanks for sharing that story -- we believe that  providing stellar, 24/7 service is vitally important to ensuring our customers and their systems are happy and secure. We're so pleased to have gotten you back on track so quickly. Thanks for being part of the HelpSystems family!

Replied February 2019

james

Consumer Goods, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Great product and customer support

PROS

Setup was easy. Product updates itself so only the output has to be reviewed.

CONS

Having to update license codes every year

Vendor Response

We love to hear that Powertech Antivirus is efficient and easy to use! We also appreciate the shoutout to support -- providing first rate support is incredibly important to us and we'll always strive to make your experience great! Thanks for being part of the HelpSystems family!

Replied February 2019

Jackenson

Government Administration, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Best powertech Antivirus

Il résoudre les problèmes de virus

PROS

Il m'aide contre les virus et protège mes produit

CONS

Pour l'instant tout vas très bien j'espère que sa restera comme ça

Reasons for switching to Powertech Antivirus

Pour faire une comparaison, et je finis pa garde powertech Antivirus

Melissa

Financial Services, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2023

Great antivirus trial

PROS

I love this trial because it gives you all of the features of the paid version! It helps protect my computer from viruses

CONS

There is nothing I don’t like about this antivirus

Reasons for switching to Powertech Antivirus

Wanted to try something different

Curtis

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2019

Curtis Winter

Overall a good product

PROS

This software was easy to install and use.

CONS

Lack of features. I felt there could be additional functionality built in

Vendor Response

Ease of use is so important to us, so we're glad it's been so usable! The Powertech Antivirus team is hard at work on the next release with new features that we're excited to debut. Customer feedback is crucial to us when developing our roadmap, so please feel free to reach out if there is something in particular you are looking for. Thanks for being part of the HelpSystems family!

Replied February 2019

ryan

Insurance, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed January 2019

Easy to set up, seems to be serving us well

Security. It's all about security.

PROS

It's been a really easy process. A team member who is not super experienced in IBM i ops has been owning this software almost entirely. PT support is great.

CONS

Virus scan is becoming a core operating system concern, not an add-on. Every v7r3 install should include this - not be an add-on.

Vendor Response

Customers. It's all about our customers. We're so thrilled that you've had such an easy introduction to Powertech Antivirus and such positive interactions with HelpSystems support. We're here whenever you need us! Thanks for being part of the HelpSystems family!

Replied February 2019

Mike

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed January 2019

Does what it says on the tin

PROS

Keeps itself up to date -easy to install and run.

CONS

No gui front end - no alerts - no error handling.

Vendor Response

No false advertising here -- we'll always do what it says on the tin! The Powertech Antivirus Team is always hard at work on new releases, and a front end GUI is certainly on the roadmap -- be on lookout for an announcement soon! We'd love to hear more about the alerts and errors to get a better idea of what you're looking for. Let us know if you're interested in talking further! Thanks for being part of the HelpSystems family!

Replied February 2019

Mauro

Dairy, 10,000+ employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

Powertech Antivirus assessment

Peace of mind not having to worry about any viruses that would compromise system data and security.

PROS

Excellent protection. Installation is straightforward. Ease of use.

CONS

Nothing really stands out. It does what we expected it to do.

Vendor Response

This is the exact reason we offer free trials -- we're so excited you were able to see the value of Powertech Antivirus right away! We would love to provide you with peace of mind long-term and make you a part of the HelpSystems family!

Replied February 2019

Anonymous

1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Great Product!!! Must have for your IFS

Added security and piece of mind that our IFS is protected.

PROS

After the your initial setup, all you need to do is check your logs. Doesn't get much easier than that.

CONS

I haven't found anything that I would consider to be an issue.

Vendor Response

Three exclamation marks -- we'll count that as a win! Making security simple and usable is so important to us, so we're happy to see that Powertech Antivirus is achieving this goal. Thanks for being part of the HelpSystems family!

Replied February 2019

Nicolle

Banking, 10,000+ employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Powertech

Helps make me feel safe with my information

PROS

Great program. I feel my information is now safe

CONS

No cons. The program works great and nothing negative to say

Vendor Response

Providing that feeling of safety is something we strive for -- we want you to have that comfort of knowing your information is secure. It's great to hear you got such value out of our trial! Thanks for being part of the HelpSystems family!

Replied February 2019

Robert

Retail, 501-1,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2019

Powertech = A+

Having a safe business environment is of upmost importance. Powertech enables that.

PROS

Reliability, strength, customization, thoughtful interface

CONS

Everything is good so far, I have not thought of anything else this product needs.

Vendor Response

Some may say that grades aren't everything, but after getting an A+ from you, we beg to differ! We completely agree that security should be at the top of mind for every organization, and we're so grateful that you've let us help you keep your organization safe. Thanks for being part of the HelpSystems family!

Replied February 2019

Josh

Information Technology and Services, 201-500 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

great tool

real time knowledge has been a huge plus.

PROS

It is easy to use, and support has been very prompt and courteous.

CONS

It is not the cheapest software, but it is a good value

Vendor Response

We're so glad to hear that real time knowledge has been such an asset -- it's a feature we're very proud of. We do aim to be competitive in terms of price, and prioritize reinvesting in the product to continue to add more value. Thanks for being part of the HelpSystems family!

Replied February 2019

Anonymous

1,001-5,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

3

Reviewed February 2019

Antivirus for AIX and IBM i

PROS

Simple product and lots of information on the web

CONS

I lacks of a central management console. It will be ideal to configure in a central consola and apply it to all the agents. Instead you need to configure server by server.

Vendor Response

 Thanks for your review! We're glad your experience with Powertech Antivirus so far has been so straightforward -- we have worked hard to provide top tier documentations to give you all the information you need. Streamlining configuration with a GUI interface is actually a planned new feature we're currently working on. Stay tuned for our next release in March, and be sure to contact support for any assistance you may need with that upgrade! Thanks for being part of the HelpSystems family!

Replied February 2019

Dani

Insurance, 201-500 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

Review

PROS

Easy to use, seems to work well with little problems

CONS

Nothing in particular, I haven't had any issues.

Vendor Response

We're so happy to hear it's getting the job done! Ease of use is a top priority for us, so we're glad to see Powertech Antivirus has been straightforward from the start. Thanks for being part of the HelpSystems family!

Replied February 2019

Showing 1 - 25 of 25 Reviews