kintone

RATING:

4.7

(141)

About kintone

Kintone is a cloud-based, customizable workflow management platform suitable for businesses of all sizes. The key features of the solution include compliance management, approval process control, forms management, event monitoring and application-library access. The solution enables users to automate tasks such as process workflows, assignments and notifications without needing to modify or create custom code. Kintone offers Excel spreadsheet conversion into apps and open API connectivity. The solution also offers workshops, content and consulting to provide developers and business owners with the required skills to use the product. Kintone is designed to work desktops and on mobile platforms such as iOS and Android. A free trial is available.

kintone Pricing

Education & Government Subscription: $24/user/month, minimum 5 users Nonprofit Subscription: $24/user/month, minimum 5 users Professional (up to 300 users): $24/user/month, minimum 5 users Enterprise (unlimited users): on demand Special pricing plans are also available for businesses in education and government, as well as nonprofits.

Starting price: 

$24.00 per month

Free trial: 

Available

Free version: 

Not Available

kintone project planning
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kintone Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for kintone

1 - 5 of 139 Reviews

User Profile

Philipp

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2018

Great software which allows to quickly optimize analog processes. Fits small and large organization

PROS

Very easy to develop forms and workflows. User driven. Allows to deploy apps fast and supports quick changes based on user needs.

CONS

The mobile version needs improvement and is not as user-friendly as the desktop version. A better mobile version would greatly add to the overall value of the software.

Vendor Response

Thanks for the review! I will pass on your feedback about our mobile app. We are currently in Beta testing for Kintone Roam, a new version of our mobile app. This new app is intended for in-the-field Kintone users. If you'd like to check it out, please email support@kintone.com.

Replied May 2018

Ben

Printing, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Great product!

We have automated our quoting process, our freight shipping process, our purchasing process, and many other procedures with Kintone. If there's a problem, chances are, we can fix it with Kintone.

PROS

I love the custom nature of the software and the ability to customize every app with JavaScript. Offbeat Press is a custom screen printing company so everything we do is custom and we need a software that can keep up with all of our custom needs. Kintone does that.

CONS

If you don't have experience with JavaScript, it can become a little more expensive for various add-ons, but not much. And, at the end of the day, that's not a con against Kintone. It's a con against whoever is building the apps.

Reason for choosing kintone

Their price point and ease of use were the perfect melding point for us.

Vendor Response

Hello Ben, Thank you for your great review! Happy to hear that you enjoyed the flexibility of our product. As you may already know, we have Kintone Developer Program for help and support on plugins and integrations. Kintone Developer Program: https://developer.kintone.io/hc/en-us Please don't hesitate to reach out if you ever have any questions. We're happy to help! Best, Marie Kintone Customer Success

Replied June 2020

User Profile

Sarfaraz

Verified reviewer

E-Learning, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2023

A Comprehensive Management Software

I am currently utilizing Kintone to develop a customized CRM system for tracking my firearms training students. The state I operate in has specific regulatory requirements that necessitate thorough record-keeping for periods of up to seven years. This goes beyond the traditional scope of a "sales pipeline" CRM and required me to design a specialized system to meet these requirements. Kintone has been a valuable tool in this process, allowing me to tailor the system to meet my specific needs and effectively manage my student records.

PROS

I have a strong background in relational database design, and I found that using Kintone was intuitive and efficient for my specific needs. The customization options allowed me to quickly build a solution for my student tracking requirements in just a matter of days, whereas other applications I tried took several weeks to achieve the same results. Additionally, Kintone's customer support team is a standout; they are always available to assist and speak in clear English which made communication effortless. Overall, I highly recommend Kintone as an excellent product for any business looking for a versatile and user-friendly work management solution.

CONS

Kintone is a powerful work management solution, but it does have some limitations. For example, the formatting options for phone numbers are limited, which can make it difficult to read large sets of data. However, the Kintone team has acknowledged this as an area for improvement. Additionally, Kintone relies heavily on integration with third-party applications to fully realize its potential, which can be an inconvenience. Despite these limitations, Kintone is still a versatile and user-friendly tool that can greatly enhance a business's workflow and management capabilities. It's just that it could be more polished.

Vendor Response

Hello Sarfaraz, Thank you for your positive feedback! We're happy to hear that Kintone's CRM, support and customization capabilities are working well for your business. Please reach out to support@kintone.com if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team

Replied October 2023

Mary Kaye

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Kintone Platform Review

Great support.

PROS

Love the use of plug-ins and modular programming. As a former Sr. Sys. Analyst in the utility industry, I was impressed with the ease of use of the Kintone product and the ability to come up to speed to develop a useful program.

CONS

Did not find any negatives. Looking forward to the evolution of our software.

Reason for choosing kintone

Pricing and ease of use of the product. App based tools that run on phones/tablets, which works well for our food bank distribution.

Vendor Response

Hello Mary Kaye, Thank you for your great review. We're glad to hear you are satisfied with Kintone, and find our product user-friendly. Please feel free to reach out if you ever have any questions or assistance. Best, Marie Kintone Customer Success

Replied December 2019

Vaibhav

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Perfect Solution For Project Management

Kintone is very Powerful Software to handle multiple projects at same time. It solves all my problems of task managing and time distribution with the team. It also help me to improve my productivity to deliver my projects in time.

PROS

kintone is very impressive tool for handling multiple projects with it's rich features like task management, progress tracking, reporting, etc. It's very easy to use and offers great UI for all users.

CONS

As I use Project Management Feature of the tool, It's difficult to finds issues with the other features. Personally, I haven't face any issue to manage multiple projects with my team.

Vendor Response

Hello Vaibhav, Thank you for your positive feedback! We're happy to hear that Kintone's project and task management capabilities are working well for your business. Please reach out to support@kintone.com if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team

Replied October 2023