All Retool Reviews
1-24 of 24 Reviews
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Thomas
Hospitality, 2 - 10 employees
Used unspecified
OVERALL RATING:
5
Reviewed January 2024
A One Stop Solution For Admin Tools.
Arjun
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Couldn't live without it
Retool has cut down our cost of internal software development by a factor of 100 (We have over 40 internal apps, and I didn't have to hire engineers to build them). Even better, between the AI features and embedding, it makes the cost of iteration and learning virtually $0 even when I'm deploying no-code apps embedded within my own software to end users.
PROSEverything. They're always adding new features, the AI support is great, the integrations are world-class, it's always easy to add new integrations they don't have, and their webinars and material make it easy to stay on the cutting edge. On top of that, their embedded apps make it easy to deploy new features in beta to end users and see how they use them, iterating rapidly before committing to a full build.
CONSThe UI can get a little cumbersome and slow, but that's mostly due to the complexity they're managing.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2024
Fantastic hassle free Lo-code platform
Great option for SMEs and larger businesses. Much easier to use than the Power Suite from Microsoft and very cost efficient.
PROSIts ease of use and low barrier to entry but is extensible using python and/or javascript. The scope for integrations is great and the fledgling community forum is a useful place for assistance and inspiration.
CONSThe changes to the licensing model in the last year encourage anti-patterns of large and complicated workflows vs small atomic workflows. The lack of API signing is a frustration, and the lack of custom credential management makes working around the lack of signing risky.
Reason for choosing Retool
Price, capability & successful trial all pushed to Retool over the alternatives.
Fadare
Verified reviewer
Construction, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed January 2021
"Best Software for keeping information"
It's has other best features which you can relate with
PROSI think the pricing is a little bit okay for a single user in a month and it also has a free trial Good for training in person and online and can connect to any data sources with it's API Also good for documentation of different informations in one source.
CONSI have to start it several times thinking it's my internet connection that is faulty or having a problem not knowing it's the software that is a bit too slow on its self
Manokar
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2023
Internal tooling for the efficient Application Development.
If you are a small company wants build an simple to use for minimal users retool is the perfect fit it, Please do a research and compare the pricing with other similar services.
PROSRetool offers various features to like about, the top features are support for drag and drop components, Web Based Development console, multiple integrations with various third party services are the features we are mostly used in retool.
CONSRetool has all the features we required to build the internal tools, But when it comes to pricing retool is not an affordable option and it is not flexible with the pricing too.
Reason for choosing Retool
Retool is the top in the industry and it comes with a trial version to do poc or testing of the internal applications.
Abdelrahman
Health, Wellness and Fitness, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2023
Easy-to-use Platform!
Retool has become our daily go-to for pulling up and keeping tabs on our customers' device data. It's like a treasure trove of insights on workouts and offers a breeze to adjust user permissions. Thanks to Retool, those everyday tasks have become a piece of cake!
PROSIt's super easy to use, and I can quickly access a customer's device identification, which is a real plus! What's even better is that it doesn't hog up much RAM, and it offers a variety of features to fine-tune user permissions for each customer. It's a win-win!
CONSNothing so far! It's convenient and super fun to use!
Thomas
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Retool - admin tools at your fingertips with the addition of custom workflows and braod intergrations.
My experience has been nothng other than positive. With a great community, and questions forum, the journey thus far has been utmost productive.
PROSThe fact I build my own admin tools, connecting to so many data sources, from MongoDB, Firebase, FaunaDB as well as Stripe, enabled me to get up and running in record time. This alone is great but with the added workflow automations, apis, and custom javascript you can implement in any step of the process, Retool has become an essential part of my business.
CONSThe mobile app / web app build interfaces are completely separate and could be better intergrated.
Reason for choosing Retool
Better third party intergrations. Better online community. Better UI.
Sheraz
Verified reviewer
Computer Software, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
No Code Admin Portal
I would really suggest using this to save time and build similar portals, it's made our life really easier.
PROSWe build a no-code admin portal for our users to enable/disable certain features and provide support for our customers. We are a startup and dynamically need to build something from the ground up. We already have Google firebase firestore as our database just for that reason and building an Admin/support portal for our client has helped us keep the application itself clean with minimum settings and improve our UX while cutting costs by a lot. We even configured custom events for notifications directly to our customers' mobiles where it was needed with very minimal code.
CONSNot managing the queries properly become a hurdle for new people onboarded to find the right option or setting in shortest time, which partially was our fault for not making correct tabs.
Kylie
Outsourcing/Offshoring, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2023
Retool Review
I like how you can easily track member's historical data in correlation to their Max HR by filtering certain categories. You can also sort it - just however you think would be best for you to review one's data. It also queries faster now than before.
CONSI think it would be great to have a feature that shows who made what changes for everyone's visibility. This can easily manage or address gaps and knowledge opportunity
Jomaica Marie
Health, Wellness and Fitness, 5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
The Tool You Need is Retool
Overall, Retool was a user-friendly tool and it is very easy to use. I was able to learn how to navigate within an hour and how to read the data. Reading the data became easy, as it was well-placed and organized, still is. The changes I made also reflect timely on our customer's side.
PROSWith Retool I was able to see the changes on our customer's performances quickly. The data are real time and easy to read. I was also able to tell if the fitness equipment they are using are faulty. Hence, it let me pinpoint were the issue is coming from.
CONSWhen I use the search box and it loads, sometimes I would need to refresh the data fields as well because the last data for a different customer/client is still there.
Mohammed
Human Resources, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Retool to handle dashboard
Retool help us connect with prospective customers that enquire about us on our website. Our retool collects those data in a form of a dashboard to scale our business.
PROSRetool is a dashboard we use to handle customer queries that comes to us from the web contact us form. We are easily able to segregate the date and download it.
CONSThis web tool cannot be syn with our internal product for example Respond to redirect our queries straight to the chatting platform
Mohab
Health, Wellness and Fitness, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2022
Effective and easy to use
It has helped our business by finding out the needed information to help our customers. It is easy to pull out the date and to find through the multiple sections all the needed information with easy use.
PROSFast, accurate when it comes to results, and easy to use it doesn't have this complexity to use in pulling the data. The integration is great as it syncs all the data for our company. I recommend it.
CONSIt is not a feature as the interface would be much better, and the integration is good, not difficult. I advise providing a better interface only
Ahmed
Health, Wellness and Fitness, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2022
Best developing software
We mainly use retool manage customers' subscriptions and to upgrade or downgrade their subscriptions and manage and track all of our customer's workouts and progress
PROSThat it is one of the easiest software that you can use and teach others to use no complicated stuff at all, and that it never crashes at all
CONSIt is working perfectly as expected so nothing that I would not like.
Mohammad Elias
Recreational Facilities and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Retool Review
I have been using Retool for almost one and a half years and I have found it is really good since it helped us to do our business in a good way.
PROSThe tools are really friendly and easy to access.
CONSAll are really good and there is no option so that I can point here to be least liked.
Hassan
Health, Wellness and Fitness, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2022
Easy to use and fast!
It's really easy to use, and I can pull up customer's device identifies in an instant! I like that it doesn't consume much RAM, and provides several features to adjust user permissions for every customer.
CONSNothing so far! It's very practical and super fun to use!
Anonymous
1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Powerfull and with great integrations!
Retool is an essential integration between different data sources, such as Google Sheets and Firebase Realtime. Retool make it easy to work with all data from other sources in the same place.
PROSIt was my first experience using a low-code platform, and it couldn't be better! Retools offers excellent and helpful templates to use as a starting point for your project. There are also tons of great integrations/services that will make your life easier and more productive! The tutorial/guides are well explained, and the support helped quickly when needed.
CONSThere are some missing integrations, but nothing that you can't handle.
Wilson
Computer Software, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Great for internal tools and workflows
We are big fans and would recommend it highly.
PROSWe use retool for almost all of our internal workflows. It's amazing how powerful this system is.
CONSIt would be nice to be able to build client-facing functionality.
Igor
Financial Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Best tool I've ever worked with
Very easy and quick to build and deploy. Lot's of great elements. Constant improvements and new features.
CONSIt's really hard to find something to complain about. Maybe the development for mobile (the old one, not the one in beta for native mobile apps)... I usually build for desktop and then basically have to do everything again in the layout (and its implications) for mobile.
Mansi
Verified reviewer
Computer Software, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Excellent tool for building low code internal tools in less time
Excellent experience.
PROSI like their website and intuitive UI the most. It is easy to understand and has many building blocks that help me create the complete UI by dragging and dropping. Moreover, I was able to connect to multiple databases using REST & GraphQL which made my life easier. They support a large number of native integrations like MySQL, Google Sheets, PostgreSQL, BigQuery, AWSLamda, and much more. For custom code, I was easily able to write queries on their tool and save them for future implementation.
CONSNo cons identified so far. It is the best tool if you know little bit of coding, and it helps you develop tools very quickly.
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2022
Build Internal Tools without Engineers - Quick & Easy
It's been great. The functionality is great, let's you do what you've created and intended for.
PROSThe fundamental ability to quickly create apps and help the internal team to operate in a more efficient manner is extremely good.
CONSThe UI and UX is extremely basic. It feels like I'm in a 90s movie manoeuvring through it.
Emad
Health, Wellness and Fitness, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2022
Greate for bussiness
Loved it, it makes it really easy to work on different data sources
PROSEase of use and reliability, as it helps link multiple data sources into one simple interface for users
CONSRarely takes time to load data when linked to a really big data source
Vatsala
Medical Devices, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2023
Efficiency and Innovation
Its ability to streamline and simplify the process of building internal tools for various purposes . Plus, its user-friendly interface makes it accessible to a wide range of users, not just developers.
CONSMastering some of its more advanced functionalities could require a bit of a learning curve for users who are new to the platform
William
Verified reviewer
Financial Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed February 2020
ReTool - Very slow
I like ReTool's potential, but it just needs to be faster.
PROSI think ReTool has a lot of potential to be good. I feel like it is pretty user friendly and I'm sure from the engineering side of the software it is good, but there is a lot lacking.
CONSReTool is incredibly slow. I have to open two windows at a time when using it because I end up wasting a lot of time just trying to navigate through one.
Benjamin
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed July 2019
Good for gathering data
Good tool for putting data into buckets in order to look at pertinent information. Excellent way to avoid having to sort through large amounts of data looking for specific information
CONSNot always reliable and sometimes the dashboards don't load or will not upload