All Retool Reviews

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Thomas

Hospitality, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed January 2024

A One Stop Solution For Admin Tools.

User Profile

Arjun

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Couldn't live without it

Retool has cut down our cost of internal software development by a factor of 100 (We have over 40 internal apps, and I didn't have to hire engineers to build them). Even better, between the AI features and embedding, it makes the cost of iteration and learning virtually $0 even when I'm deploying no-code apps embedded within my own software to end users.

PROS

Everything. They're always adding new features, the AI support is great, the integrations are world-class, it's always easy to add new integrations they don't have, and their webinars and material make it easy to stay on the cutting edge. On top of that, their embedded apps make it easy to deploy new features in beta to end users and see how they use them, iterating rapidly before committing to a full build.

CONS

The UI can get a little cumbersome and slow, but that's mostly due to the complexity they're managing.

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Fantastic hassle free Lo-code platform

Great option for SMEs and larger businesses. Much easier to use than the Power Suite from Microsoft and very cost efficient.

PROS

Its ease of use and low barrier to entry but is extensible using python and/or javascript. The scope for integrations is great and the fledgling community forum is a useful place for assistance and inspiration.

CONS

The changes to the licensing model in the last year encourage anti-patterns of large and complicated workflows vs small atomic workflows. The lack of API signing is a frustration, and the lack of custom credential management makes working around the lack of signing risky.

Reason for choosing Retool

Price, capability & successful trial all pushed to Retool over the alternatives.

User Profile

Fadare

Verified reviewer

Construction, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed January 2021

"Best Software for keeping information"

It's has other best features which you can relate with

PROS

I think the pricing is a little bit okay for a single user in a month and it also has a free trial Good for training in person and online and can connect to any data sources with it's API Also good for documentation of different informations in one source.

CONS

I have to start it several times thinking it's my internet connection that is faulty or having a problem not knowing it's the software that is a bit too slow on its self

Manokar

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed April 2023

Internal tooling for the efficient Application Development.

If you are a small company wants build an simple to use for minimal users retool is the perfect fit it, Please do a research and compare the pricing with other similar services.

PROS

Retool offers various features to like about, the top features are support for drag and drop components, Web Based Development console, multiple integrations with various third party services are the features we are mostly used in retool.

CONS

Retool has all the features we required to build the internal tools, But when it comes to pricing retool is not an affordable option and it is not flexible with the pricing too.

Reason for choosing Retool

Retool is the top in the industry and it comes with a trial version to do poc or testing of the internal applications.

Abdelrahman

Health, Wellness and Fitness, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

Easy-to-use Platform!

Retool has become our daily go-to for pulling up and keeping tabs on our customers' device data. It's like a treasure trove of insights on workouts and offers a breeze to adjust user permissions. Thanks to Retool, those everyday tasks have become a piece of cake!

PROS

It's super easy to use, and I can quickly access a customer's device identification, which is a real plus! What's even better is that it doesn't hog up much RAM, and it offers a variety of features to fine-tune user permissions for each customer. It's a win-win!

CONS

Nothing so far! It's convenient and super fun to use!

Thomas

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Retool - admin tools at your fingertips with the addition of custom workflows and braod intergrations.

My experience has been nothng other than positive. With a great community, and questions forum, the journey thus far has been utmost productive.

PROS

The fact I build my own admin tools, connecting to so many data sources, from MongoDB, Firebase, FaunaDB as well as Stripe, enabled me to get up and running in record time. This alone is great but with the added workflow automations, apis, and custom javascript you can implement in any step of the process, Retool has become an essential part of my business.

CONS

The mobile app / web app build interfaces are completely separate and could be better intergrated.

Reason for choosing Retool

Better third party intergrations. Better online community. Better UI.

User Profile

Sheraz

Verified reviewer

Computer Software, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

No Code Admin Portal

I would really suggest using this to save time and build similar portals, it's made our life really easier.

PROS

We build a no-code admin portal for our users to enable/disable certain features and provide support for our customers. We are a startup and dynamically need to build something from the ground up. We already have Google firebase firestore as our database just for that reason and building an Admin/support portal for our client has helped us keep the application itself clean with minimum settings and improve our UX while cutting costs by a lot. We even configured custom events for notifications directly to our customers' mobiles where it was needed with very minimal code.

CONS

Not managing the queries properly become a hurdle for new people onboarded to find the right option or setting in shortest time, which partially was our fault for not making correct tabs.

Kylie

Outsourcing/Offshoring, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2023

Retool Review

PROS

I like how you can easily track member's historical data in correlation to their Max HR by filtering certain categories. You can also sort it - just however you think would be best for you to review one's data. It also queries faster now than before.

CONS

I think it would be great to have a feature that shows who made what changes for everyone's visibility. This can easily manage or address gaps and knowledge opportunity

Jomaica Marie

Health, Wellness and Fitness, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

The Tool You Need is Retool

Overall, Retool was a user-friendly tool and it is very easy to use. I was able to learn how to navigate within an hour and how to read the data. Reading the data became easy, as it was well-placed and organized, still is. The changes I made also reflect timely on our customer's side.

PROS

With Retool I was able to see the changes on our customer's performances quickly. The data are real time and easy to read. I was also able to tell if the fitness equipment they are using are faulty. Hence, it let me pinpoint were the issue is coming from.

CONS

When I use the search box and it loads, sometimes I would need to refresh the data fields as well because the last data for a different customer/client is still there.

Mohammed

Human Resources, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Retool to handle dashboard

Retool help us connect with prospective customers that enquire about us on our website. Our retool collects those data in a form of a dashboard to scale our business.

PROS

Retool is a dashboard we use to handle customer queries that comes to us from the web contact us form. We are easily able to segregate the date and download it.

CONS

This web tool cannot be syn with our internal product for example Respond to redirect our queries straight to the chatting platform

Mohab

Health, Wellness and Fitness, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2022

Effective and easy to use

It has helped our business by finding out the needed information to help our customers. It is easy to pull out the date and to find through the multiple sections all the needed information with easy use.

PROS

Fast, accurate when it comes to results, and easy to use it doesn't have this complexity to use in pulling the data. The integration is great as it syncs all the data for our company. I recommend it.

CONS

It is not a feature as the interface would be much better, and the integration is good, not difficult. I advise providing a better interface only

Ahmed

Health, Wellness and Fitness, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2022

Best developing software

We mainly use retool manage customers' subscriptions and to upgrade or downgrade their subscriptions and manage and track all of our customer's workouts and progress

PROS

That it is one of the easiest software that you can use and teach others to use no complicated stuff at all, and that it never crashes at all

CONS

It is working perfectly as expected so nothing that I would not like.

Mohammad Elias

Recreational Facilities and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Retool Review

I have been using Retool for almost one and a half years and I have found it is really good since it helped us to do our business in a good way.

PROS

The tools are really friendly and easy to access.

CONS

All are really good and there is no option so that I can point here to be least liked.

Hassan

Health, Wellness and Fitness, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2022

Easy to use and fast!

PROS

It's really easy to use, and I can pull up customer's device identifies in an instant! I like that it doesn't consume much RAM, and provides several features to adjust user permissions for every customer.

CONS

Nothing so far! It's very practical and super fun to use!

Anonymous

1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Powerfull and with great integrations!

Retool is an essential integration between different data sources, such as Google Sheets and Firebase Realtime. Retool make it easy to work with all data from other sources in the same place.

PROS

It was my first experience using a low-code platform, and it couldn't be better! Retools offers excellent and helpful templates to use as a starting point for your project. There are also tons of great integrations/services that will make your life easier and more productive! The tutorial/guides are well explained, and the support helped quickly when needed.

CONS

There are some missing integrations, but nothing that you can't handle.

Wilson

Computer Software, 11-50 employees

Used weekly for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Great for internal tools and workflows

We are big fans and would recommend it highly.

PROS

We use retool for almost all of our internal workflows. It's amazing how powerful this system is.

CONS

It would be nice to be able to build client-facing functionality.

Igor

Financial Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Best tool I've ever worked with

PROS

Very easy and quick to build and deploy. Lot's of great elements. Constant improvements and new features.

CONS

It's really hard to find something to complain about. Maybe the development for mobile (the old one, not the one in beta for native mobile apps)... I usually build for desktop and then basically have to do everything again in the layout (and its implications) for mobile.

User Profile

Mansi

Verified reviewer

Computer Software, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Excellent tool for building low code internal tools in less time

Excellent experience.

PROS

I like their website and intuitive UI the most. It is easy to understand and has many building blocks that help me create the complete UI by dragging and dropping. Moreover, I was able to connect to multiple databases using REST & GraphQL which made my life easier. They support a large number of native integrations like MySQL, Google Sheets, PostgreSQL, BigQuery, AWSLamda, and much more. For custom code, I was easily able to write queries on their tool and save them for future implementation.

CONS

No cons identified so far. It is the best tool if you know little bit of coding, and it helps you develop tools very quickly.

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2022

Build Internal Tools without Engineers - Quick & Easy

It's been great. The functionality is great, let's you do what you've created and intended for.

PROS

The fundamental ability to quickly create apps and help the internal team to operate in a more efficient manner is extremely good.

CONS

The UI and UX is extremely basic. It feels like I'm in a 90s movie manoeuvring through it.

Emad

Health, Wellness and Fitness, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2022

Greate for bussiness

Loved it, it makes it really easy to work on different data sources

PROS

Ease of use and reliability, as it helps link multiple data sources into one simple interface for users

CONS

Rarely takes time to load data when linked to a really big data source

Vatsala

Medical Devices, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed November 2023

Efficiency and Innovation

PROS

Its ability to streamline and simplify the process of building internal tools for various purposes . Plus, its user-friendly interface makes it accessible to a wide range of users, not just developers.

CONS

Mastering some of its more advanced functionalities could require a bit of a learning curve for users who are new to the platform

User Profile

William

Verified reviewer

Financial Services, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed February 2020

ReTool - Very slow

I like ReTool's potential, but it just needs to be faster.

PROS

I think ReTool has a lot of potential to be good. I feel like it is pretty user friendly and I'm sure from the engineering side of the software it is good, but there is a lot lacking.

CONS

ReTool is incredibly slow. I have to open two windows at a time when using it because I end up wasting a lot of time just trying to navigate through one.

Benjamin

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

3

Reviewed July 2019

Good for gathering data

PROS

Good tool for putting data into buckets in order to look at pertinent information. Excellent way to avoid having to sort through large amounts of data looking for specific information

CONS

Not always reliable and sometimes the dashboards don't load or will not upload

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