BuildFire

RATING:

4.46

(124)

About BuildFire

BuildFire is a mobile application development platform that helps small to large businesses build mobile apps. You can either build an app yourself using our drag and drop platform, or have us provide our services to you as a trusted app development, management, and optimization partner. ...
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BuildFire Reviews

Overall Rating

4.46

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 124 reviews

User Profile

RIDWAN

Verified reviewer

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2018

I have been searching for the best app builder until I found BuildFire

With the sophisticated features of BuildFire I easily built an app in couple of days.

Pros

The app gave me the chance to customize without coding background. I enjoy the good customer support offered BuildFire. Just a click and the support center are live with me. With the sophisticated features of BuildFire I easily built an app in couple of days.

nicole

Company size: 2-10 employees

Industry: Apparel & Fashion

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

April 2019

Easy to Use Bad Service

What’s the point of having an app that isn’t functional and no one can answer your questions?

Pros

They are better than appypie as it relates to features and overall look. BUT I have been looking for a e-commerce app builder for a while and I came across this one hoping it would sync my website to the app as they stated they could do. Yet when I started developing my app, I emailed the team to let them know the sycn was not working. They kept telling me they were fixing the problem, 1 month passsed and I had to email them asking what’s the status (since I didn’t notice a change from my end) they told me there’s a full system error and their IT team is working on fixing it. They never got back to me about the status yet they kept emailing me asking me to purchase their services. How can you email me about buying a service from you but you can’t give me an update on a very important feature? Terrible and 3 months later I still haven’t heard anything from them so I’m still looking for a app that will fulfill my request.

Cons

Customer service only cares about making a sale and not Helping with issues.

Anonymous

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

July 2018

Very bad. Customer support is terrible

Not much benefit but a lot of grief

Pros

Anything I like is overshadowed by their non-existent support -- the worst I've experienced from a tech firm.

Cons

Support is non-existent. The first fault with my app and it was a major one, was the app started displaying black (blank) screens. This took over 2 months to get fixed. Every time I asked for an ETA they just blew me off. Meanwhile user satisfaction plummeted. The second major fault that occurred is the RSS feed plug-in stopped working. I reported this fault in early May and it is now 18 July with no fix and no ETA on a fix. I have even cc'd one of the founders into my repeated attempts to get support but received only silence. Again, user satisfaction for the app is in the toilet. And Buildfire doesn't care.

User Profile

Robert

Verified reviewer

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2018

The best platform for building mobile apps without coding experience!

I was able to create a mobile app for my website through the use of buildfire click and drop interface

Pros

I was faced with the challenge of creating a mobile app for my business, but I had no coding experience, so I searched for reputable click and edit platforms like buildfire. I fell in love with Buildfire platform because it is simpler and easier to use than the other platforms I tried, No coding experience is needed to produce highly engaging and professional looking apps. I am very happy with newly launched version 3.0 of buildfire because of the improved interface and simplicity of the click-and-edit experience.

Cons

The makers of Buildfire should create more video tutorials to help new users of the product although the interface is quite simple to use and the learning time is short

User Profile

Catharine

Verified reviewer

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

December 2017

i am a satisfied customer

Pros

I was going to give buildfire 3 stars because I had trouble using their dashboard, but ever since they launched the new 3.0 version of the dashboard, it's way easier and offering additional features that we hadn't thought about - that really enhanced the quality of the product and customer experience.

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