BuildFire

RATING:

4.4

(126)

About BuildFire

BuildFire is a mobile application development platform that helps small to large businesses build mobile apps. You can either build an app yourself using our drag and drop platform, or have us provide our services to you as a trusted app development, management, and optimization partner.

BuildFire Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for BuildFire

1 - 5 of 126 Reviews

User Profile

Robert

Verified reviewer

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

The best platform for building mobile apps without coding experience!

I was able to create a mobile app for my website through the use of buildfire click and drop interface

PROS

I was faced with the challenge of creating a mobile app for my business, but I had no coding experience, so I searched for reputable click and edit platforms like buildfire. I fell in love with Buildfire platform because it is simpler and easier to use than the other platforms I tried, No coding experience is needed to produce highly engaging and professional looking apps. I am very happy with newly launched version 3.0 of buildfire because of the improved interface and simplicity of the click-and-edit experience.

CONS

The makers of Buildfire should create more video tutorials to help new users of the product although the interface is quite simple to use and the learning time is short

User Profile

Shane

Verified reviewer

Real Estate, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed November 2018

Lack of Options, Lack of Support

PROS

The Buildfire platform is super easy to use if you're just a run of the mill consumer who wants an easy app and you aren't picky about design, customization, or anything else. The pricing also isn't bad if that's all you're after

CONS

If you want a true customizable experience where you can make an app really YOURS, this isn't the system. I battled their setup for several months trying to make something that was unique and eventually conceded that it wouldn't happen. Without a desire to pay for their custom design services, I was stuck in their boring, stock options with no flexibility. While working with them, I received an email saying my account had been disabled, but when I contacted them all they said was "oh, it's fine", even though nothing supported that statement. Very confusing, frustrating, etc. They also do not have a proper system to handle two factor authentication which is standard on most Apple accounts now. You have to schedule a call with a tech who is in Milan, not in the US, english is only "so/so", and you have to do this every single time you want to edit the app or push new versions live. Definitely not user friendly.

Anonymous

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed July 2018

Very bad. Customer support is terrible

Not much benefit but a lot of grief

PROS

Anything I like is overshadowed by their non-existent support -- the worst I've experienced from a tech firm.

CONS

Support is non-existent. The first fault with my app and it was a major one, was the app started displaying black (blank) screens. This took over 2 months to get fixed. Every time I asked for an ETA they just blew me off. Meanwhile user satisfaction plummeted. The second major fault that occurred is the RSS feed plug-in stopped working. I reported this fault in early May and it is now 18 July with no fix and no ETA on a fix. I have even cc'd one of the founders into my repeated attempts to get support but received only silence. Again, user satisfaction for the app is in the toilet. And Buildfire doesn't care.

User Profile

Jessica

Verified reviewer

Non-Profit Organization Management, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

Great Team - Easy to Use- Slower App

I think in the world we live in, our customers are going to expect instant loads and may not come back to something that take seconds... Which seems super silly but it is what it is. There also has been quite a few glitches with our app. I have never developed an app, so perhaps this is normal.

PROS

I love how easy it is to use buildfire and work with the team. They are great.

CONS

The app can be fairly slow at times and according to the team, there is no fix to this...

User Profile

Catharine

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

i am a satisfied customer

PROS

I was going to give buildfire 3 stars because I had trouble using their dashboard, but ever since they launched the new 3.0 version of the dashboard, it's way easier and offering additional features that we hadn't thought about - that really enhanced the quality of the product and customer experience.